Rixos Borovoe bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 891 ulasan

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Deskripsi

Keistimewaan hotel

  • Overlooking lake of Schuchie

  • Surrounded by the woods of the National Park

  • Wellness & Spa for relaxation and enjoyment

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Rixos Borovoe

Schuchye Lake South Eastern, Building 50, Akmola Region
021700 SHCHUCHINSK
Kazakhstan

GPS:52.97382898, 70.24152875

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.7/5  891 ulasan

Peringkat TripAdvisor  4.1/5  258 ulasan

Very Nice Lakeside Resort Complex

Catatan Tripadvisor 5.0/5

jenedc2016 Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for your detailed and thoughtful review of your recent stay at Rixos Borovoe. We are delighted that you enjoyed your three-night stay and appreciated our stylish and modern facilities, especially your room with the lake view and our various dining options. Your kind comments about the Silk Way restaurant and the bar are truly appreciated, and we’re glad you had a chance to experience the flavors of Central Asia and Russia in such a scenic setting. We are pleased that you found the hotel’s location and amenities, like the indoor pool, saunas, and lake beaches, to your liking. It’s wonderful to hear that you enjoyed some quiet time on the beach and at our outdoor terraces, away from the crowds. Your feedback regarding breakfast and the pool area is helpful, and we are glad the posted signs assisted you in avoiding the busiest times. Thank you again for choosing Rixos Borovoe. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Rixos Borovoe Team

Shaky start, great finish

Catatan Tripadvisor 4.0/5

Guide636185 Ulasan TripAdvisor tersertifikasi

Dear Catherine, Thank you for taking the time to share your detailed feedback with us. I am truly sorry to hear about the issues you encountered during your stay, particularly with the room flooding and the subsequent handling of the room change. This is certainly not the level of service we strive to provide, and I apologize for the inconvenience and frustration this caused you. I appreciate your patience and understanding, and I am glad that the issue was eventually resolved, albeit not as smoothly as it should have been. Your feedback regarding the communication and service standards has been noted, and I assure you that we will be addressing this with our team to improve our processes and training. I am pleased to hear that you enjoyed the comfort, cleanliness, and quietness of our hotel, as well as the delicious food at the Summer Cafe, the Chalet, and the Sunset Terrace. It’s wonderful to know that our staff, especially Umida, provided you with impeccable service. Your kind words about our General Manager, Jesper Francl, are much appreciated.Mr. Francl and our entire team are committed to ensuring our guests have a pleasant stay, and your acknowledgment of his efforts means a lot to us. We are grateful for your constructive criticism and your positive remarks. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future. Best regards, Victoria Svetlitskaya Guest Relations Manager

Hotel rixod borovoe

Catatan Tripadvisor 5.0/5

backpack124 Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you very much for a high score, we do appreciate receiving comments from our dear guests. I hope that your stay was wonderful and memorable. We are looking forward to welcoming you back to Rixos Borovoe! Sincerely, Jesper Francl General Manager

Close to bliss in Burabai

Catatan Tripadvisor 4.0/5

Guide636185 Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for taking the time and trouble to complete a survey following your recent stay. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. At Rixos Hotels, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesper Francl General Manager

PERFECT

Catatan Tripadvisor 5.0/5

643saidaa Ulasan TripAdvisor tersertifikasi

Dear Saida, We very much appreciate your comments regarding your stay at the Rixos Borovoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jesper Francl General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 529 ulasan 9.7/10 Lokasi
  • 529 ulasan 9.1/10 Kamar
  • 2.462 ulasan 9.6/10 Pelayanan
  • 1.276 ulasan 9.6/10 Makanan
  • 355 ulasan 9.5/10 Fasilitas
  • 307 ulasan 9.6/10 Suasana
  • 306 ulasan 9.4/10 Kebugaran/olah raga
  • 267 ulasan 9.1/10 Kebersihan

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