Rixos President Astana 5성

고객 평점 (ALL 평가) 4.7/5 388 리뷰

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Rixos President Astana - Image 2
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Rixos President Astana - Image 4
Kunayeva 7, 010000 ASTANA, 카자흐스탄

호텔설명

호텔 추가 정보

  • Unique location

  • Unique Lobby bar

  • Meetings & Events

  • Largest Spa in town

  • Traditional Turkish restaurant

숙박

호텔 위치

Rixos President Astana

Kunayeva 7
010000 ASTANA
카자흐스탄

GPS:51.133834, 71.42131448

전화
팩스 +7 7172 24 27 60

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  388 리뷰

TripAdvisor 평가  4.4/5  519 리뷰

Great hotel

트립어드바이저 평점 4.0/5

AndersUA TripAdvisor 인증 리뷰

Absolutely central location, perfect for business trips and interacting with governmental bodies. A bit outdated rooms (noisy aircon) but excellent service and breakfast.

Dear Mr. Anders, Thank you for your thoughtful review and for choosing to stay with us. We're delighted to hear that you enjoyed our central location, excellent service, and breakfast — especially during a busy business trip. We appreciate your feedback regarding the room and air conditioning. While our style leans toward the classic, we strive to ensure that everything remains clean, functional, and comfortable for our guests. We truly hope to have the pleasure of welcoming you back in the future. Kind regards, General Manager Tansel Tercan

not five star

트립어드바이저 평점 3.0/5

Stay91178 TripAdvisor 인증 리뷰

This place has the best saunas in town, but the rooms and service are disappointing. The selection of saunas and their maintenance are excellent, although the pool is often crowded. Rooms smell of smoke and look tired. The personnel try to help but are poorly trained and often fail to understand customer requests. Staff seem to have little authority and appear intimidated by their foreign managers. Overall, it’s run with the kind of indifference you often see in Turkish hotels — great facilities, mediocre hospitality.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our sauna facilities and appreciated their quality and maintenance. However, we’re truly sorry to learn that other aspects of your stay did not meet your expectations. Your comments regarding the service, room condition, and staff training are being taken seriously, and we will review these areas with our team to ensure improvements are made. We strive to offer not only excellent facilities but also warm and attentive hospitality, and we regret that this was not your experience. We also want to clarify that we value all our team members equally and work hard to create a supportive and respectful environment for both guests and staff, regardless of background or position. We hope to have the opportunity to welcome you again in the future and provide a more enjoyable experience. Warm regards, General manager Tansel Tercan

Really enjoyed my stay! The hotel was cozy and well-maintained.

트립어드바이저 평점 5.0/5

Мадина С TripAdvisor 인증 리뷰

Stay was pleasant, great facilities that requires some renovation. Friendly staff, special thanks to Artur for his professionalism and kindness. He made our stay very comfortable.

Dear Guest, First and foremost, thank you for taking the time to share your feedback about your stay at our hotel. We are truly pleased to hear that you enjoyed your visit and appreciated the cozy atmosphere and well-maintained facilities. A special thank you for your kind words about our team member, Artur. We will certainly pass along your compliments to him — such feedback is always a great motivation for our staff and inspires us to keep improving. We also appreciate your note regarding the need for some renovations. Please rest assured that we take all comments seriously and will consider this as we continue to enhance our services and facilities. Thank you once again for your kind review. We look forward to welcoming you back in the future. Kind regards, General Manager Tansel Tercan

A hotel maching the beakfast to its 5 star rating

트립어드바이저 평점 5.0/5

ArturS764 TripAdvisor 인증 리뷰

The hotel is very nice with wide open spaces and all the amenities that you might desire in a 5 star hotel. Like any hotel in Kazkhstan it has a security check portal right at the very entrance. The reception personnel is friendly and their command of English language is good. The rooms are spacious and the furniture is very convenient for a business traveler. I very much appreciated the provided work desk and chair and also the seatee with a leg rest. The bathroom is big enough and all the toiletries are provided for in abundance. The closet has its urual safe with a keypad and also an ironing board and an iron for clothes pressing. I missed the regular garbage bin near the coffee maker and also a garbage bin underneath the bathroom sink. The spa is very good and you can have a blast in the gym and also a second blast in the pool area, or the hamam. Beware that only the B elevators are reaching the spa (-1) level. The A elevators situated near the reception are not reaching the spa level. For an European traveler, it was quite a suprise to find out the the actual Irish Pub is allowing smoking. It is a very big bar and it's more like a sports bar fitted with giant screens perfect to watch various sports. But the top enchantment of this hotel was its breakfast. It is an excellent breakfast and if even the most grumpy traveler would eventualy comment about different things about the hotel, the breakfast is the one to keep them quiet. Usually big hotels are doing their level best to save costs and keep the breakfast expenses quite low. Not this hotel. I really enjoyed every single minute of the breaskfast and I do really hope to be back there sometime.

Dear guest, Thank you very much for taking the time to share such a detailed review of your recent stay at Rixos President Astana. We are truly delighted to know that you enjoyed your experience with us and that so many aspects of your stay met your expectations. Thank you once again for your valuable feedback. We look forward to welcoming you back to Rixos President Astana for another exceptional stay in the near future. Kind regards, General Manager Tansel Tercan

Rixos is a guarantee

트립어드바이저 평점 5.0/5

Davide f 비즈니스 - TripAdvisor 인증 리뷰

Rixos is always a guarantee , I’ve been amazed about services and how people working there are so kind and helpful, I had some problem during my stay (not related to the hotel ) and the guy at the reception ( sorry but I don’t remember the name ) was able to fix everything The hotel is a true five stars with all the five stars services , room and bed very comfortable, super breakfast and with good restaurants, certainly will be my hotel again when I’ll be back to Kazkhstan

Dear Mr. Forloni Davide, First of all, let me thank you for choosing the Rixos President Astana Hotel. We are very grateful for such a high evaluation of our hotel and staff. We always try to offer our guests only the best and your words are an indication to us that we are on the right track. We are very happy that we were able to create a comfortable stay. We hope that your next stay will be even better. We look forward to seeing you again. Regards, General Manager Tansel Terсan

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 122 리뷰 8.9/10 위치
  • 223 리뷰 7.4/10 객실
  • 332 리뷰 8.9/10 서비스
  • 8 리뷰 6.2/10 인터넷 가격
  • 157 리뷰 8/10 레스토랑
  • 140 리뷰 8.7/10 조식
  • 121 리뷰 7.6/10 분위기
  • 83 리뷰 7.2/10 청결도

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고객 평점 (ALL 평가) 4.4/5 (230 리뷰)

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