Rixos Downtown Antalya

Rixos Downtown Antalya 5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 2.570 comentários

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Extras do hotel

  • Localização central

  • Reuniões e eventos

  • Transporte e acesso gratuitos a The Land of Legends

  • Sports Hotel

Localização do hotel

Rixos Downtown Antalya

Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya
07050 ANTÁLIA
Turquia

GPS:36.88463, 30.66988

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

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Avaliações dos nossos clientes

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Classificação ALL  4.5/5  2.570 comentários

Classificação do TripAdvisor  4.5/5  2.733 comentários

Good vacation

Nota Tripadvisor 4.0/5

lanalakysta Couples - Avaliação com certificação TripAdvisor

Very nice hotel with very plesent workers .In a small area everything is done for a good rest. All staff helpful and polite .Our room provide sea view and we enjoyed . The room a bit untidy and smell of cigarettes, Very uncomfortable bed and pillows .That all we didnt like . We went to the clinic and got everything we wanted .Nazira ( from clinic ), receptionists ,guys who help with luggage, restaurant workers who prepared good food , door man ,spa workers ,thank you all. Lana Sergui Toronto

Fabulous first experience of all inclusive - great staff and location and facilities

Nota Tripadvisor 5.0/5

F9134WHkeithm Avaliação com certificação TripAdvisor

We travel a lot (or used to prior to Covid) and like to leave feedback, good or bad, wherever we go. Most people are quick enough to complain when things don’t work out smoothly yet too few point out the good things when they occur. So here goes. The initial booking and planning of the trip was frictional due to struggling to make Easyjet Customer services understand what our query was and the fact that we were directed to the wrong email address at Easyjet, yet no-one had the sense to forward our email onto the correct address or tell us what had happened. In fact we lied to as I was verbally told that they had received the email and it “was being dealt with” which was obviously not the case from my follow-up enquiry and served as a crucial waste of time! That was an initial reaction and reflection on Easyjet Hoildays, nothing to do with the Rixos Downtown Hotel, who are served by many different sources. So onto the hotel and stay…. The Rixos Downtown in Antalya is as luxurious and complete as any I have stayed in Worldwide. We have never holidayed “all inclusive” and were unsure how successful this would be for us, especially as we are not beach dwellers and thus like to get out and about, using local transport as much as possible or even hire a car or motorcycle for a few days when necessary. However, among the many other things we were delighted at was the keenness of all the staff to provide us with nice, sizeable plastic boxes so as, when we were not around for lunch, we could pack a very small one ourselves at breakfast to give us a snack at midday. Not that you would usually need it as the availability of food of ALL KINDS is so abundant at each of the four meals the hotel offers during the day (including an evening ‘supper’ served at 11pm, which would suffice for dinner!). So food and drink is plentiful and hot and easily available and waiter/waitress service is excellent to the point of being almost annoying / embarrassing (meant in the most pleasant way). We found everyone of the staff polite and helpful in every respect, and whilst it is unfair to mention names because I mean everyone we met in the hotel were wonderful, Maria and Atahan (reception), Omer (bartender), Muessa, Selim, James, Shevval, Derie and Meryem (restaurant staff), Buket, Kamila and Elif (customer relations) plus Maria (housekeeper/maid) - (apologies as what they do and/or spellings may not be correct) - were exceptional with customer-focussed attitude which were a credit to themselves and the Rixos organisation. The room (718 in our case for three weeks) was incredibly clean and equipped with everything and the only complaints I might mention were not vitally important and one was really a compliment but only acts as a complaint due to my wish to save on waste. That’s the difference between being a lifelong traveller and a tourist I guess but we are both getting older and slowing down a bit I fear. Our only problem with the otherwise perfect room that we experienced was a broken sink plug which took four days, four polite complaints to four different people to get anyone to see to, but when it was done (at 8pm on a Sunday night), the man who came did a splendid job, despite breaking the spring mechanism further at his first attempt. First part negative but once fixed perfectly a positive, thanks. Side and rear (sea facing), rooms have lovely balconies which are relatively quiet considering the hotels proximity to the main Sakip Sabanci Bulvari road - a dual carriageway you cross only by elevators and periodic crossings and ideal location for the huge Corendon Airways Park football stadium which is just accross the road. Main road (land facing rooms) are much noisier due to the traffic and I'd find that uncomfortable if I wanted to sit out on it frequently. A big tennis centre is next door and the hotel sits at the end of a lovely park which makes pleasant walks or cycle rides. Electric scooters are also available for rent at a coast on TL100 for half and hour if that is tempting for you. I mentioned the most of staff we met frequently but would also like to give a thumbs up to Ezgi Kardas who I was in contact with, via email, before we came and was extremely efficient and welcoming with her replies to my queries, although sadly we never actually got to meet her. I never experienced the sauna facilities but my wife Saipin was very happy with everything, while my use of the pool and gym facilities were unfortunately limited by a leg which I hurt before I came. I was however able to go for a few gentle runs and do a bit of cycling along the adjacent beach, which was very relaxing and perfectly situated and served by the hotel. The bikes vary in quality and adjusting them could do with access to a multi-way spanner where no ‘quick release; fixing was present for the likes of saddle height and angle, but generally the availability of were extremely welcome and, like the heated outdoor pool, were an additional reason why we chose the Rixos Downtown over other hotels. They give a bit of extra freedom and an incentive to experience the fresh warm air at a time of year in Britain where we might have to wait another four months or more for similar conditions. The building is perfectly situated, not just for the beach and promenade area, but also for inaccessibility to the tram and bus network with most of the main tourist sights and attractions easily reached using public transport and the Antalya Kart. The Tunektepe Telefonika (stunning elevated views on a clear day) at the far end of Konyaalti Beach, both Duden waterfalls and especially the Lower Duden Waterfall by a boat from the nearby old city (a pleasant enough stroll), the historic ruins of Perge, near the end of one of the tramways, and even Antalya Zoo (at the other end of the same line) - are all worthwhile trips to make we felt. At the end of our trip both communications from Easyjet and the hotel were thorough and well received. As said, the hotel’s communication was excellent but we often struggled to get hold of an Easyjet phone number, both before we went and (had we needed it) while we were there. The bar service is excellent and the pools well looked after and well cleaned daily. The ‘Land of Legends’ is presumably owned and run by the same group as the Rixos hotel chain as free and privileged access to the theme park is available to anyone staying at the hotel. This includes free entrance to all the rides and attractions and, if white knuckle rides are your thing, it’s an opportunity not to miss. Plenty of designer shopping inside as well…although you definitely pay for that… and additional things like the dolphin show and, call me a big kid, the children’s 20 minute circus are well worth seeing and both put together well in their very differing styles. The Dolphins are amazing and the mini-circus is fun and frenetic, even for the adults. It’s something for nothing for guests and something which has to be experienced to comment on. Overall it was an incredibly satisfying 3-week stay, more than value for money and, after the initial communication problems with the holiday company (Easyjet), we thoroughly enjoyed the whole experience and, in retrospect, chose the best time to visit with the weather most days like a really nice summer’s day in Britain (not too hot or cold) and not much rain (although when it does come down…..wow). Outside we found the Turkish people, both young and old, to be very helpful, even if a language problem (our fault) existed, and we love the way they kindly look after their many stray animals. This is a feature of Antalya which we laughed at many times. Many happy memories and good stories to tell. Cok Teşekkür ederim Keith and Saipin McGhie (West Yorkshire, England)

Rixos

Nota Tripadvisor 5.0/5

alex a Avaliação com certificação TripAdvisor

We spent wonderful time here. The rooms are good, comfortable bed etc. The live music, which we enjoyed very much. All staff are helpful and always ready to help. Special thanks to Kamila and Elif. Thank you for a wonderful time.

Lovely hotel with excellent staff

Nota Tripadvisor 5.0/5

67abdulhaia Famílias - Avaliação com certificação TripAdvisor

We liked this hotel very much. Fantastic service and food, really good choices of variety. Enjoyed live music and trip to land of legends. Excellent and helpful staff . Thanks to Kamilia from guest service for such good service and care. Definitely will come again.❤️

Dear Guest, We were so proud and delighted to hear that you enjoyed our hotel,and thank you for leaving a feedback through your vacation at our hotel Rixos Downtown Antalya. We are honored that our teammates were able to take care of you within the Turkish hospitality. Appreciated for your compliments, your precious review has already been shared with the hotel management in order to encourage every staff and determine the aspects which we can develop thanks to your contributions. Rixos Downtown Antalya family is there for you to feel special and the best Rixos Moments to the depths, while enjoying the various facilities and easy access to attractions of the city. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again. Kind Regards,

Amazing experience

Nota Tripadvisor 5.0/5

gilla893 Couples - Avaliação com certificação TripAdvisor

This hotel is wonderful. We stayed 6 nights all inclusive in a land view room, which doesn’t provide the best view but in fantastic value for money. The room was clean, comfortable (especially the king sized bed - I’ve never slept so well!). The food is excellent - lots of choices to cater for all tastes. The hotel has just been decorated for Christmas and looks really beautiful, especially lit up at night. The real bonus is the heated outdoor pool so although it’s late November and the weather isn’t hot, we still enjoyed a swim on a couple of days. The hotel staff are brilliant - they are attentive and constantly asking if you need anything. We will definitely be booking again next year!

Dear Guest, On behalf of the entire hotel family at Rixos Downtown Antalya, we want to thank you for your lovely comments after your recent stay with us! In main restaurant, our Culinary and Food and Beverage teams serve international cuisine for our lovely guests from all around the world. In main restaurant, we provide open buffet breakfast, lunch and dinner deliciously cooked by the chefs who are expert in their own specification. We aim to acquire people who are one of the bests in their profession and who will also be honored to serve you lovely guests and feeling the same happiness ever since day. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 874 comentários 9/10 Localização
  • 1.028 comentários 7.2/10 Quarto
  • 2.025 comentários 8.9/10 Serviço
  • 58 comentários 3.3/10 Internet
  • 1.323 comentários 8.3/10 Comida
  • 635 comentários 8.2/10 Limpeza
  • 597 comentários 8.1/10 Comodidades
  • 141 comentários 8.4/10 Centro de Bem-Estar/Spa

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