Mercure Belgrade Excelsior 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 467 görüş

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Açıklama

Otel ekstraları

  • Located in Belgrade city center, within walking distance to all major sites.

  • Pet-friendly, non-smoking property, with smoking allowed only on the 2nd floor terrace.

  • All rooms feature free Wi-Fi, opening windows, minibar, safe, LED TV, slippers, and hairdryer.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

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Otelin konumu

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.8/5  467 görüş

TripAdvisor Derecesi  4.5/5  928 görüş

2023 mükemmeliyet sertifikası

Charming and Convenient Stay

Tripadvisor puanı 4.0/5

BlaineH91 TripAdvisor onaylı yorum

The Mercure Belgrade Excelsior is a great choice for exploring Belgrade, The friendly and helpful staff made our stay even better, providing us with a map and detailed recommendations for what to see and do in the city. The area felt safe and pleasant, making it an ideal base. The hotel itself has a charming historic vibe, with features like the old lifts adding character. However, the rooms felt a little dated, and the bathroom was quite small. While modernising might take away some of the charm, the current setup may not appeal to those looking for luxury. That said, it’s functional, and offers value for money. We didn’t use the hotel bar or restaurant, as Belgrade offers plenty of dining options nearby. The transport links were also excellent, making it easy to get around. Overall, it’s a solid choice if you value location, hospitality, and a touch of character. While it’s not a modern luxury hotel, it’s a reliable and safe option, and I’d happily return for another stay.

Dear BlaineH91, Thank you for your detailed and thoughtful review! We're glad you found our location convenient for exploring Belgrade and appreciated the charm of our historic building. It’s wonderful to hear our team contributed to your positive experience with their recommendations and hospitality. We understand your feedback regarding the room and bathroom size. As our building is culturally protected and over 100 years old, certain features reflect its heritage charm, but we’re always exploring ways to enhance guest comfort while preserving its unique character. Thank you for your kind words, and we look forward to welcoming you back! Your Mercure Belgrade Excelsior team

Harika konum, mükemmel konukseverlik ve deneyimli çalışanlar.

Avis müşterileri puanı 5.0/5

Ebru Çiftler - ALL için doğrulanmış yorumlar

Resepsiyon çalışanları tek kelime ile harika, kahvaltı çok güzeldi. Bir sonraki Belgrad seyahatimizde mutlaka orada kalacağız.

Dear Ebru, Thank you so much for your kind words! We’re happy to hear that you enjoyed our location, hospitality, and the expertise of our reception team. Your compliments about the breakfast are much appreciated as well. It means the world to us to know you plan to stay with us again on your next trip to Belgrade. We look forward to welcoming you back! Your Mercure Belgrade Excelsior team

Konumu çok iyi.

Avis müşterileri puanı 4.0/5

Emre E. Çiftler - ALL için doğrulanmış yorumlar

Çok iyi bir konuma sahip, Parlamento Binasının yanı başında. Knez Mihailova caddesine kısa bir yürüyüş mesafesinde. Biz konumuna bayıldık. Bir sonraki gelişimizde de burada kalırız muhtemelen. Karşılama, resepsiyondakiler çok ilgililerdi. Odaya çıktığımızda oldukça sıcaktı. Biraz soğutalım diye klimayı açtık ama ısıtmaya ayarlı olduğundan soğutamadık. Pencere açıp serinledik. Klima arızalıydı sanırım. Kapatmamıza rağmen bütün gece bir uğultu vardı. Tek sorunumuz bu oldu. İlk gün kahvaltıyı otelde yaptık ama diğer kaldığımız accor otellerine göre biraz az çeşit vardı. Ertesi gün yakındaki fırından aldıklarımızla atıştırıp gezmeye başladık, daha iyi oldu. Çıkış yaptığımız gün otelin giriş camlarına yılbaşı çizimleri yapıyorlardı. Çok güzel şirin bir oteldi, biz memnun kaldık. Tavsiye ederiz.

Dear Emre E., Thank you for taking the time to share your experience with us and for your kind words about our location and reception staff. We are happy to hear that you are considering staying with us again in the future! We sincerely apologize for the inconvenience caused by the air conditioning. Please note that during the winter season, our AC units are set to heating mode for eco-friendly reasons, but we understand how this may have impacted your comfort. It is wonderful to know that you enjoyed the festive window art as part of our New Year preparations. Thank you for recommending us, and we hope to welcome you back soon for an even better experience. Your Mercure Belgrade Excelsior team

Good stay

Tripadvisor puanı 4.0/5

honorat_hm704 Solo travel - TripAdvisor onaylı yorum

This hotel is well situated in the city center and a quick walk away from the most popular tourist attractions and many landmark buildings like the National Assembly and St. Mark’s Church. The room was quite good but the customer service was a bit average.

Dear Helph M. Honorat, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed our location and proximity to the city’s attractions, as well as your room. However, we’re sorry to learn that our customer service didn’t fully meet your expectations. We’d love the opportunity to welcome you back in the future and provide you with an even better experience. Please don’t hesitate to reach out if there’s anything we can do to make your next stay exceptional! Your Mercure Belgrade Excelsior team

Kind And Thoughtful Team in a Historical Hotel

Tripadvisor puanı 5.0/5

Solim C TripAdvisor onaylı yorum

Hotel Mercure Excelsior is exactly what I was looking for my celebratory birthday weekend in Belgrade. Just minutes away from all the main tourist attractions, cool bars and restaurants. What makes this historical place truly great is it's amazing team, from reception to housekeeping and f&b, such kindness and willingness to go above and beyond deserve a grade 10/10. Also, attention to details like sending a birthday cake is much appreciated. I am really looking forward to my next visit to Belgrade and I already know where I will be staying, that is Hotel Mercure Excelsior! Hvala

Dear Solim C, Thank you so much for your wonderful review and for choosing us for your birthday weekend! We’re very happy to hear that you enjoyed our hotel and its location. Your kind words about our team mean the world to us. Knowing that you felt welcomed and well taken care of by our team is truly rewarding. We can't wait to welcome you back for your next stay in Belgrade! Until then, hvala and best wishes from all of us! Your Mercure Belgrade Excelsior team

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 284 görüş 9.1/10 Konum
  • 319 görüş 8/10 Oda
  • 410 görüş 9.6/10 Hizmet
  • 7 görüş 9.2/10 Wifi
  • 127 görüş 9.1/10 Kahvaltı
  • 114 görüş 8.8/10 Hijyen
  • 79 görüş 7.8/10 Otel Ambiyansı

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