Mercure Belgrade Excelsior 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 464 görüş

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Açıklama

Otel ekstraları

  • Located in Belgrade city center, within walking distance to all major sites.

  • Pet-friendly, non-smoking property, with smoking allowed only on the 2nd floor terrace.

  • All rooms feature free Wi-Fi, opening windows, minibar, safe, LED TV, slippers, and hairdryer.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

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Otelin konumu

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  464 görüş

TripAdvisor Derecesi  4.5/5  925 görüş

2023 mükemmeliyet sertifikası

Very disappointing

Tripadvisor puanı 2.0/5

rajasekhri Couples - TripAdvisor onaylı yorum

This hotel is worn out needing serious upgrade. There’s no one to help with the luggage. With my bad knees ( I am a senior citizen), I had to haul up my suitcases 8 stairs up to the 50 year old elevator that works in super slow motion. Their Restaurant was closed at 11 pm when we checked in. Room aircon did not work as they had “shut it down “ for winter season . I called the reception that room is claustrophobic as there is no air circulation . The guy said “ you can open the window” . I did that but along with air came lot of traffic noise. Luckily we had booked for one night as the the hotel was not looking good from the Website. Also our room was without breakfast so we had a delicious breakfast at St Marks Place nearby. This place is complete avoid.

Great place 10/10

Tripadvisor puanı 5.0/5

Mejdi S İş - TripAdvisor onaylı yorum

This is the best location you can have for visiting Belgrade. The staff is very polite and helpful. Internet connection is great. Breakfast is nice. Don't expect large selection, but its nice. Elevator could be a bit faster, I wont give 4 stars just because od that. Hotel is enviromental friendly which is a nice touch. Everything is clean and tidy. Great experience!

Dear Mejdi S, Thank you so much for your kind review! We’re happy that our location, friendly staff, and clean environment contributed to a great experience for you. We’re glad you enjoyed our breakfast selection and our efforts to be environmentally friendly. We appreciate your feedback on the elevator, and though it’s part of our historical building’s charm, we’re always exploring ways to improve our guests' comfort. It was a pleasure having you with us, and we look forward to welcoming you back to Belgrade! Your Mercure Belgrade Excelsior team

Comfortable hotel

Tripadvisor puanı 5.0/5

Indian2009 TripAdvisor onaylı yorum

Went in Aug 21. Stayed for a night. Well located and atmospheric hotel. Very nice and cosy rooms. Service was okay too. The bathrooms were very atmospheric with chessboard type flooring tiles and a bathtub. Breakfast was nice too but the area could have been a bit cleaner/cleaned faster. Recommended.

Dear Indian2009, Thank you for your fantastic review and for recommending us! We’re glad to hear that you enjoyed your stay and appreciated our hotel’s atmosphere, rooms, and bathroom design. It’s wonderful to know you found our location convenient and had a pleasant breakfast experience. We appreciate your feedback about the breakfast area and will certainly pass it on to our team to ensure we’re keeping up with our cleanliness standards. We hope to have the pleasure of welcoming you back soon for another memorable stay! Your Mercure Belgrade Excelsior team

A nice place and nice central location.

Tripadvisor puanı 4.0/5

Dincer C TripAdvisor onaylı yorum

In general, the hotel was very good and clean. We had the bed and breakfast option and experienced a rich breakfast buffet every morning. Apart from the breakfast, the restaurant was not to the standard of a four-star hotel. The menu was quite limited. As the building is probably old, it was not possible to fit a second elevator. There was only one old and small elevator which was not sufficient for the traffic of that building. Maybe a faster and more modern elevator would increase the efficiency and customer satisfaction. Although our room was quite spacious (and very clean) some of our friends had complaints of the small size of their rooms and considered it not fair to pay the same rate as the others with better rooms.

Dear DincerCAGIN, Thank you for sharing your detailed feedback! We’re happy to hear that you enjoyed our location and found our hotel to be clean and comfortable. It’s also wonderful to know that you appreciated the rich breakfast buffet each morning. We appreciate your constructive comments. We’re always working on enhancing our guests' experience, and feedback like yours helps us identify areas where we can improve. We’ll take your suggestions into consideration for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience. Your Mercure Belgrade Excelsior team

Great location and very central. Easy walking distance to sights and restaurants and shops.

Tripadvisor puanı 5.0/5

GlobeTrotter Solo travel - TripAdvisor onaylı yorum

Excellent location. Right in the middle of Belgrade. Walking distance to many shops and sights. Belgrade has a pharmacy and supermarket on every street amd restaurants galore. Many many parks and green spaces to chill with a drink or snack in hand. All walking distance from the hotel. Hotel is nice with a small restaurant for breakfast. Reasonable choice of options. Both hot and cold. Reception staff always friendly. I had a single room. My mattress was super uncomfortable/hard, but after telling reception and asking for a duvet to be placed on it, I was able to sleep comfortably. Room was small but fine for my needs. Shower was lovely and hot and great water pressure. Not much room by the sink for my stuff but there was storage next to the door. I would stay again for the location as it was so convenient to get around from there.

Dear GlobeTrotter, Thank you for your wonderful review and for taking the time to share your experience with us! We're glad you enjoyed our location and found it convenient for exploring Belgrade. We appreciate your feedback about the mattress and are pleased we could help make your stay more comfortable. We hope to welcome you back soon! Your Mercure Belgrade Excelsior team

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 281 görüş 9.3/10 Konum
  • 312 görüş 8.2/10 Oda
  • 400 görüş 9.7/10 Hizmet
  • 8 görüş 8.6/10 Wifi
  • 130 görüş 8.9/10 Kahvaltı
  • 110 görüş 8.8/10 Hijyen
  • 73 görüş 8.1/10 Otel Ambiyansı

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