布拉格玛玛谢尔特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,166 评论

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布拉格玛玛谢尔特酒店 - Image 1
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Veletrzni 1502/20, 170 00 Praha 7 - Holesovice, 捷克共和国

描述

酒店其他优惠

  • 可欣赏壮丽景色的舒适露台

  • 乘坐电车只需 5 分钟即可抵达老城区

  • 由 Jalil Amor 设计

  • 色彩缤纷、令人愉悦的设计

  • 设有 7 间会议室

我们的客房

酒店位置

布拉格玛玛谢尔特酒店

Veletrzni 1502/20
170 00 Praha 7 - Holesovice
捷克共和国

GPS:50.102356, 14.431385

电话
传真 +420 225 117 800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

MAMA RESTAURANT PRAGUE

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,166 评论

TripAdvisor 评级  4.3/5  495 评论

卓越奖 2025

客户意见评级 4.5/5

Jiaying W. 单人住宿 - 所有已确认评论

非常干净的酒店 工作人员的服务也非常棒

Thank you for staying with us and for sharing your feedback. We’re pleased to hear you enjoyed the convenient location, cleanliness, and helpful team during your stay. MAMA ❤️ YOU Michael FO Agent

Lacking in compassion.

Tripadvisor 评级 1.0/5

Callum R 经 TripAdvisor 认证的评论

I was all ready to give this hotel a 5* review. That was until I needed to end my stay early due to my son becoming ill an my need to get home to the UK to care for him. They refused to allow me to check out early without charging a cancellation fee for the full original stay. Beware not to need to change your booking as they will NOT allow it.

Dear 864petet, Thank you for your recent stay and feedback. I would like to clarify this situation, as I was personally in contact with you during your stay. We discussed your request in detail and a solution was found and offered, which you accepted at the time. For this reason, I am surprised by the content of this review, as it does not reflect the reality. I sincerely hope your son is doing better now and wish you and your family all the best. Mama loves you! Tomáš Dikasz Operations Manager

客户意见评级 5.0/5

Yun Z. 朋友住宿 - 所有已确认评论

环境非常好 服务很贴心

Dear Yun Z., Thank you so much for taking the time to share your amazing feedback with us! 💖✨ We are truly delighted to see that you rated your overall experience 100/100 — that’s wonderful to hear! 🎉🙌 We’re especially happy that you found the environment very pleasant 🌿🏨 and felt our service was thoughtful and caring 🤝💐. Knowing that your trip with friends was so enjoyable means a lot to our entire team 🧑‍🤝‍🧑💫. Your perfect scores for check-in, accommodation, cleanliness, WiFi, sustainability efforts, and our team 🌍📶🧼👏 are incredibly motivating for us. Thank you also for recommending our brand — 10/10! ⭐⭐⭐⭐⭐ We truly hope to welcome you back again very soon for another fantastic stay 😄✈️💖. Until then, take care and thank you once again for your kind support! 🌈😊 Mama loves you! Mary, FO agent.

Not 4 stars - and many design floors.

Tripadvisor 评级 3.0/5

974raymonda 经 TripAdvisor 认证的评论

I'd love to say this hotel is great - but as 4-star hotels go, it is quite average. No tea or coffee-making facilities in the guest rooms or the lobby, poor-quality towels, and poor bathroom design. (Free-standing sink bowls are totally impractical) And the bedroom lighting is so dark we had to use our cellphone flashlights to make it bearable - when it's dark outside at 4.30pm - you need to be able to make the bedroom bright. The bedding is nice - but who still uses feather pillows? And one large square pillow and one almost flat feather pillow do not make for a good night's sleep. Breakfast service is also overcrowded - the dining room is not large enough - and you end up with nowhere to sit. It's great being hip in design, but not so great if it's not functional. - And with only 2 elevators with this many hotel rooms at prime time, you can spend up to 10 minutes waiting to descend the higher floors.

Dear 974raymonda, Thank you for taking the time to share your detailed feedback. We appreciate your observations regarding the design, comfort, and service. Regarding your points: tea and coffee facilities are only available in higher room categories, as part of our concept is to encourage guests to enjoy our F&B outlets in the lobby. Towels, bedding, pillows, and bathroom design are all part of the Mama Shelter standard. While we understand that preferences vary, feather pillows are still offered, and other types of pillows are always available upon request. We truly value your feedback and will continue to look for ways to enhance the overall guest experience. Mama loves you! Tomáš Dikasz Operations Manager

Energetic hotel in nice location!

Tripadvisor 评级 5.0/5

Małgorzata B 经 TripAdvisor 认证的评论

Great experience! Nice breakfast, great connection to city center! Nice, original rooms :) super comfortables! And the bar! Great place for stay!

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其他网络用户评价我们的酒店

  • 1,078 评论 9/10 位置
  • 1,475 评论 7.6/10 房间
  • 1,238 评论 8.6/10 服务
  • 20 评论 8.4/10 上网
  • 808 评论 8.4/10 早餐
  • 769 评论 7.4/10 舒适度
  • 715 评论 9.6/10 氛围
  • 555 评论 7.8/10 清洁度

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