普拉哈文策斯劳斯广场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,810 评论

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普拉哈文策斯劳斯广场诺富特酒店 - Image 1
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普拉哈文策斯劳斯广场诺富特酒店 - Image 4
38 Katerinska, 12000 布拉格, 捷克共和国

描述

酒店其他优惠

  • 健身中心、室内温水游泳池、桑拿房

  • 精选国际和当地菜肴

  • 免费无线网络

  • 步行 15 分钟可达文策斯劳斯广场。

  • 距瓦茨拉夫·哈维尔 (Vaclav Havel) 机场 30 分钟车程

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酒店位置

普拉哈文策斯劳斯广场诺富特酒店

38 Katerinska
12000 布拉格
捷克共和国

GPS:50.074942, 14.428032

电话
传真 +420 266 000 250

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO2

Local and international specialties. Dietetic menu also available.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,810 评论

TripAdvisor 评级  4.0/5  2,349 评论

Great winter break

Tripadvisor 评级 5.0/5

Linda R 经 TripAdvisor 认证的评论

Great hotel close to tram line that takes you all over city, rooms nice large and spotlessly clean, service was really good snd a nice touch was they left some sweets and a bottle of wine on the room set put lovely as it was my partners birthday

Repeat stay

Tripadvisor 评级 5.0/5

danny r 经 TripAdvisor 认证的评论

Repeat stay,hotel newly decorated and looks nice.There garage is ok even for larger car.Check in and out professional but as silver member no bottle of water just a carafe and note to go to galigan fountain by elevator.As negative point is a height of a bathtub,sorry for old people trying to get in and out. Dannyr

Misleading Amenity - Disappointed

Tripadvisor 评级 1.0/5

RaoKiranKo 经 TripAdvisor 认证的评论

For Business travelers - Here is a thing that needs serious improvement if Novotel is calling it an amenity. The iron room! As a business traveler, i prefer to book hotels with Iron facility. This hotel has an iron room on the 6th floor - the problem, the iron stand is meant for kids clothing, and there is no feature in the iron room to either hang the clothes you have ironed or at least a table of sorts where you can place the clothes. As a result, take one piece of cloth, iron it, get back to the room and then take the next one. Coz the iron stand is so small it can only accommodate a handkerchief after you place the iron on it. Day 1 of my 2 weeklong stay, I am really disappointed, and I am considering changing the hotel. I tried to speak to the front desk, but the gentleman said - I fail to understand the problem, an insensitive response from someone in the hospitality industry.

Dear Lalitha, Thank you for taking the time to share your feedback. I am truly sorry to read about your disappointment with the ironing facilities and, most importantly, for the insensitive response you received from our team. Please accept my sincere apologies — this is not the level of service or care we strive to provide. Your comments about the ironing room are well noted and will be shared with our management team for review. We truly value your input and will look into ways to improve this amenity to better meet the expectations of our business travelers. Once again, I am very sorry for the inconvenience and frustration this caused during your stay. I hope you will give us another opportunity in the future to restore your trust in our service. Sincerely, Barbora Fagan Guest Relation Specialist

Warm friendly hotel, a walk from old centre

Tripadvisor 评级 4.0/5

jill m 经 TripAdvisor 认证的评论

Clean friendly international hotel with small but well appointed swimming pool and sauna for guests. Breakfast described as continental but generous including freshly cooked eggs and bacon, waffles, pancakes as well as many pastries fruits cereals etc. Bit misleading to name it Wenceslas - it’s about 10 mins walk from W Square. We had a family room for 4 - it was tiny but clean and warm.

Dear Jill M, Thank you for taking the time to share your experience at Novotel Praha Wenceslas Square. We are delighted to hear that you found our hotel warm and friendly, and that you enjoyed the cleanliness and amenities we offer, including the swimming pool and sauna. It is wonderful to know that our breakfast spread met your expectations and provided a generous selection for you and your family. We appreciate your feedback regarding the location of our hotel. While we strive to maintain clarity in our naming, we understand that the proximity to Wenceslas Square can sometimes be perceived differently. Your insights are valuable as they help us improve the way we communicate with our guests. Regarding the family room, we are glad to hear that it was clean and warm. We understand that room sizes can vary and appreciate your understanding in this matter. Should you choose to stay with us again, we would be more than happy to assist you in finding accommodations that best suit your needs. Sincerely, Barbora Fagan Guest Relation Specialist

客户意见评级 5.0/5

Lei H. 商务住宿 - 所有已确认评论

第一次入住，酒店升级到很大的房间，早餐很丰富，位置很方便，坐22路去老城区十多分钟。

Dear Lei, Thank you for sharing your positive experience during your recent stay with us. We are delighted to hear that you enjoyed the spacious room upgrade and found our breakfast offerings to be extensive. It is also great to know that our location was convenient for your visits to the old town. We look forward to welcoming you back on your next visit to Prague. Sincerely, Barbora Fagan Guest Relation Specialist

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其他网络用户评价我们的酒店

  • 889 评论 9.3/10 位置
  • 1,056 评论 6.6/10 房间
  • 945 评论 8.4/10 服务
  • 18 评论 8.3/10 上网
  • 762 评论 8.8/10 早餐
  • 430 评论 7.2/10 清洁度
  • 320 评论 7.1/10 游泳池
  • 160 评论 7/10 运动休闲

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