普拉哈文策斯劳斯广场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,858 评论

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描述

酒店其他优惠

  • 桑拿房、健身中心和室内温水泳池

  • 精选国际和当地菜肴

  • 免费无线网络

  • 步行 10 分钟可达文策斯劳斯广场。

  • 距瓦茨拉夫·哈维尔 (Vaclav Havel) 机场 30 分钟车程

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酒店位置

普拉哈文策斯劳斯广场诺富特酒店

38 Katerinska
12000 布拉格
捷克共和国

GPS:50.074942, 14.428032

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酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO2

Local and international specialties. Dietetic menu also available.

我们的客人评论

我们的客人评论

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ALL 评级  4.4/5  1,858 评论

TripAdvisor 评级  4.0/5  2,302 评论

Praga

Tripadvisor 评级 4.0/5

tobit853 家庭住宿 - 经 TripAdvisor 认证的评论

We visit Novotel hotel on december. First the crew in hotel was very helpfull and kind, there was nothing they can't do for guest, everything I asked was done and explain. Registration was very fast. Room was clean, but one minus, it was old room ( need to refresh ), it was on 4 floor. Thank all crew for kind and help.

Typical novotel with some small annoyances

Tripadvisor 评级 4.0/5

Busker999 Couples - 经 TripAdvisor 认证的评论

Check in nice and easy. Lifts always quick. Room was standard novotel, with a nice colourful comfy sofa. Bathroom was big with separate toilet which is helpful. Bath was rather tall which even for us could be troublesome to get into. Shower would not stay straight but was fine. Ran out of shower gel on 3rd day but chose not to get housekeepers. Plenty of hanging space but no drawers which we always find annoying. Plenty of tea and coffee. Comfy bed but those weird square and small pillows are never as good as our memory foam at home. Breakfast was excellent. Plenty of choice of cold and hot inc egg station, waffle and pancake makers. Plenty of seating too even at peak times. Able to leave luggage before our evening flight. 5min walk for metro and tram that take you to centre of the old town

Novotel Prague - Poor Service/Condition

Tripadvisor 评级 2.0/5

BeLuLondon Couples - 经 TripAdvisor 认证的评论

We have been regular visitors to Novotel Hotels across Europe and generally find them quirky, friendly and good quality and as in this case arranged via British Airways Holidays. The Prague Wenceslas Square Novotel is none of that. Located a good 10 minute walk from the Square of the same name, and the return is a longer up hill. 25 minutes walk to the old town. But the hotel is located near to the metro C red line. The hotel fixed taxi fares can be beaten by Uber/Bolt. A 9.30pm arrival after a long trip was underwhelming when we were greeted at the 24H reception by a “back in 10 minutes sign”. We didn’t wait that long but the semi friendly receptionist was about as welcoming as the sign. We ensured to ask about the included breakfast as we certainly was not receiving any information. Up to the fourth floor standard room. This was not the quality Novotel we were used to. The positives was the bed was large and comfy and the curtains were good black out curtains. Also good quality toilet roll! But the room was in poor condition, large burn marks in the carpet which was also stained. Furniture was heavily marked, clearly old and very well used, and the top of the wardrobe was coming apart. I noticed water leak staining to the ceiling tiles. The air conditioning was barely working for heat or cool. Our view from the room was of a shabby court yard and offices. The shower head was over bath, took some work to get it to direct water correctly. Only hand wash, shampoo and shower gel available, very basic amenities. Sustainably has gone over the top here when maybe the green cut backs have not reflected in the room condition. A warm fridge (I am guessing not working) provided an empty location to store drinks, but no other amenities. No charging points to one side of the bed and had to use the poor conditioned desk. Water could be provided in the provided carafe from a water machine located by the lifts. Off to breakfast, chaotic. In summary, staff appeared miserable, sometimes rude, maybe overall short staffed with regular missing plates, bowls and food items. The entrance to the breakfast area on the first day was not friendly after a 5 minute wait, the remaining two mornings we was not greeted at all, no staff, and we walked straight in. Breakfast was from 0630-1030 and we arrived at around 0930 each morning. It was busy as expected but not managed. The bonus was we could use the bar area to dine. On the last morning, we met the only friendly and helpful male staff member who replenished the milk when needed. Maybe the staff do not like respectful British couples? We did not feel interested to use the bar, or restaurant or swimming pool at this Novotel as we did with others. The check in experience, room condition and poor breakfast service put us off experiencing any other service. We would not recommend this hotel for a Prague visit and would not stay here again. Our experience in other Novotel Hotels across Europe far exceeds the standards here, reducing the official 4 star mark to 3 in our opinion. However Prague is beautiful in December and the city itself is a must visit.

5 Stars

Tripadvisor 评级 5.0/5

Passport59002407229 经 TripAdvisor 认证的评论

Myself and my wife went to Prague for her birthday! From the start the staff were friendly and very accommodating, I’d like to personally thank Barbara fagan she was excellent in assisting with something a little extra for my wife’s birthday! The hotel is clean, the breakfast has an excellent variety to choose from there’s something for everyone. The bar is relaxed and the restaurant was great! The location of the hotel is perfect it’s about a 10-15 minute walk to most of the main attractions keeping the prices low in the local shops and ensuring a good night’s sleep as it’s not too busy during the night. Ignore any negative reviews, the experience we had was 10/10 - thanks team!

Weekend break

Tripadvisor 评级 5.0/5

lesleyannt1974 Couples - 经 TripAdvisor 认证的评论

Lovely hotel, bar staff very friendly. A little walk away from the main attractions but only about 10 to 15 mins. Good breakfast with lots of choice. Room clean. Would recommend this hotel. Quiet location. Restaurant food delicious. Great stay.

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其他网络用户评价我们的酒店

  • 994 评论 9.2/10 位置
  • 1,121 评论 6.6/10 房间
  • 1,007 评论 8.3/10 服务
  • 16 评论 9/10 上网
  • 832 评论 8.7/10 早餐
  • 509 评论 6.6/10 清洁度
  • 366 评论 6.3/10 游泳池
  • 171 评论 6.3/10 运动休闲

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