宜必思布拉格老城酒店 3 星

客户意见评级 (ALL 评级) 4.5/5 2,800 评论

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Na Porici 5, 11000 布拉格, 捷克共和国

描述

酒店其他优惠

  • 酒店位于布拉格老城的中心位置

  • 靠近公共交通站点

  • 酒店全面覆盖免费无线网络

  • 酒店设有私人停车场

  • 从酒店步行即可前往餐厅、购物区和旅游景点

我们的客房

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酒店位置

宜必思布拉格老城酒店

Na Porici 5
11000 布拉格
捷克共和国

GPS:50.088951, 14.43026

电话
传真 +420 266 000 660

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

IBIS RESTAURANT

您可以在舒适且自然采光充足的自助餐厅享用早餐。餐厅供应热自助餐、冷盘、沙拉和自制糕点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,800 评论

TripAdvisor 评级  4.0/5  4,002 评论

Stay in Ibis Praha Old town

Tripadvisor 评级 5.0/5

Tatyana K Couples - 经 TripAdvisor 认证的评论

We checked in on November 8 around 3 pm. The receptionist who checked us in had a trainee to teach but he was so professional that we didn’t notice that he had to teach a trainee. He helped us with parking and was absolutely great. The next day the same guy helped us with restaurant recommendations. Unfortunately name tag is very small and we couldn’t read his name. But please express our great appreciation to him. He has a small beard if it helps.

Dear Tatyana K, Thank you for sharing your positive experience from your stay at Ibis Praha Old Town. We are thrilled to hear about the exceptional service provided by our receptionist during your visit. Your kind words will be shared with the team, especially the staff member who assisted you with parking and restaurant recommendations. We appreciate your feedback regarding the name tag size and will take this into consideration for improvement. We look forward to welcoming you back for another wonderful stay. Warm regards, Katerina Nemcova, Sales Manager

City break

Tripadvisor 评级 5.0/5

Paradise45847536816 Couples - 经 TripAdvisor 认证的评论

Hotel and room was very clean and warm staff were brilliant couldn’t help us enough breakfast was enjoyable hotel was centrally situated, will definitely be back city was very friendly there is lots of places to visit and lots of walking you need to bring comfortable shoes

Dear Paradise45847536816, thank you for your kind review. We are delighted to hear that you enjoyed our clean rooms, warm staff, and centrally situated hotel. We look forward to welcoming you back soon. Kind regards, Katerina Nemcova, Sales Manager

Drama queen on reception

Tripadvisor 评级 4.0/5

Sarah C Friends getaway - 经 TripAdvisor 认证的评论

No issues with room or hotel apart from a rude member of staff at check in. I had checked before arriving that I was able to request a fan in my room upon check in. I needed this as I get very hot at night. I was told fans were not supplied. I said I had checked and this was incorrect. In fact I had found the information on Tripadvisor from a customer service representative of the hotel. He then asked me to find the information online to prove fans were available! What a cheek! I was tired after my travels but started hunting around to find the information online which was quite stressful. All the while he was frowning and pulling very strange faces. It was all very odd indeed. He then stated that if all the rooms wanted fans they would have a huge problem. I was lost for words. After much discussion he put in a request to housekeeping and, hey presto, a fan was delivered. Such a drama queen should not be front of house. He gave an awful first impression of an otherwise good hotel.

Dear Sarah C, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during check-in. Rest assured that your comments have been shared with our team for further improvement. We always strive to provide exceptional service, and it is disappointing to hear about the situation you encountered. Please note that we do offer fans upon request, and we appreciate your understanding in this matter. Your comfort is of utmost importance to us, and we will take the necessary steps to ensure such incidents are not repeated. We hope to have the opportunity to welcome you back for a more seamless stay. Warm regards, Katerina Nemcova, Sales Manager

Good location

客户意见评级 3.5/5

Kalina I. 朋友住宿 - 所有已确认评论

房間沒有熱水供應

Dear Kalina I., We appreciate your feedback on the great location. We apologize for the issue with the hot water supply in your room. Please be assured that we will address this promptly. Warm regards, Katerina Nemcova, Sales Manager

Good location but poor quality and rude staff

Tripadvisor 评级 2.0/5

TomMelb2024 家庭住宿 - 经 TripAdvisor 认证的评论

I recently stayed at this hotel, expecting the reliable service and quality I’ve experienced at other ibis locations, as I’m an ALL member. Unfortunately, this experience fell far short of that standard. The hotel’s location is convenient, but that’s about the only positive aspect. The rooms were underwhelming, with low-quality bed linens and cushions that felt old and uncomfortable. Even more disappointing was the staff – they were not only unhelpful but outright rude at times. Astonishingly, none of the staff could speak English or any other language besides the local one, which is surprising for a hotel catering to international tourists. I’ve always trusted ibis and its partners to provide a consistent, guest-centered experience, but this was my first truly disappointing stay. I hope management takes note and makes the necessary improvements.

Dear TomMelb2024, Thank you for sharing your experience with us. We are truly sorry to hear that your recent stay did not meet the high standards of service and quality that we aim to provide. We sincerely apologize for any inconvenience caused by the condition of the rooms and the behavior of our staff. Your feedback regarding the bed linens, cushions, and the language proficiency of our team is duly noted, and we will address these areas internally to ensure such issues are rectified. At ibis Praha Old Town, we strive to offer a comfortable and pleasant stay to all our guests, and we regret that we fell short during your visit. We appreciate your loyalty as an ALL member, and we hope to have the opportunity to welcome you back in the future to showcase the true ibis experience. Should you decide to stay with us again, please do not hesitate to reach out to me directly. Warm regards, Katerina Nemcova, Sales Manager

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其他网络用户评价我们的酒店

  • 2,608 评论 9.7/10 位置
  • 2,126 评论 5.9/10 房间
  • 1,603 评论 7.9/10 服务
  • 35 评论 8.3/10 上网
  • 1,122 评论 8.2/10 早餐
  • 919 评论 8/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。