Mercure Bangkok Sukhumvit 24

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 316

O hotelu

  • Hotel jest oddalony o 100 metrów od stacji BTS SkyTrain Prhom Phong.

  • Goście mogą spacerem dojść do centrów handlowych Emporium i EmQuartier.

  • Hotel znajduje się w najpopularniejszej dzielnicy miasta, Phrom Phong.

  • Skorzystaj z centrum fitness na dachu aby poćwiczyć lub odprężyć się w basenie.

  • Elastyczne sale konferencyjne z nowoczesnym, wygodnym wyposażeniem z najnowszą technologią

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Nasze pokoje

Wszystkie pokoje mają nowoczesny wystrój inspirowany popularną dzielnicą EM. Każdy pokój zapewnia ładowarkę USB, sejf, lodówkę, zestaw do parzenia kawy i herbaty oraz widoki na miasto. Goście pokoi VIP mają dostęp do salonu Executive Lounge.

Lokalizacja hotelu

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24, Khlong Tan, Klongtoey,, Bangkok,Tajlandia
10110 BANGKOK
Tajlandia

Pozycja GPS:13.729386, 100.569332

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 316

Ocena TripAdvisor  4.0/5  Liczba opinii: 152

Best Hotel stay in BKK so dar!

Ocena na stronie TripAdvisor 5.0/5

Christian Gerar... H Rodziny - Opinia zatwierdzona w TripAdvisor

this is our first time staying in Mercure and we will definitely come back again and again. our go to hotel has unfortunately closed due to covid so we need to find a new one. Quite difficult task for us because we are picky with hotels as we have difficulty sleeping if the room does not have “good energy” wether its new or old if we don’t feel the vibe, we will not be comfortable with it but Mercure did not disappoint at all! we arrived at the hotel past 1 in the morning due to long immigration lines at Suvarnabhumi, check in was a breeze and we were whisked to our room within 10 mins. the room is exquisite! bed has a good bounce to it, room details are giving modern vibes. toilet and shower is A plus. what I am anazed is its so quiet even if we knew the hotel was full at that time, we cannot hear our neighboring rooms and that was great. Pool, gym and bar is located in the rooftop. pool and bar was nice, with a good view of Sukhumvit area, Gym was ample with its facilities. the breakfast buffet was nice, emphasis on healthy and vegetarian food but the drawback is it can be routinary if you stay more than 2 nights and we have stayed for 4. I suggest to bring in more choices and more local thai cuisine to fully embrace the thai feel. kudos to the staff for being corteous and helpful especially when we were packing our boxes to bring back home, they have amply assisted us and we are grateful for that. The hotel also gave us late check out as our flight back home was leaving at midnight. location was superb, meters away from Phrom Pong BTS and emQuartier, good japanese and korean restaurants. excellent massage places though a bit expensive but its expected as its central bangkok and also kets not forget the incredible 7-11 right beside the lobby! Overall an incredible experience. we will definitely stay here again as this will be our now go to hotel in BKK.

Dear Christian Gerar…H, Thank you for choosing Mercure Bangkok Sukhumvit 24 as your accommodation during your recent visit to Bangkok. We appreciate you taking the time to share your experience with us, and we are thrilled to hear that your first stay with us exceeded your expectations. We understand that finding a new hotel can be a challenging task, especially when you have specific preferences like feeling the right energy in a room. We are delighted to know that our hotel met your standards and provided you with the comfort and ambiance you were looking for. Your kind words about the exquisite room, comfortable bed, and modern vibes are truly appreciated. We appreciate your feedback regarding the breakfast buffet. While we strive to provide a variety of healthy and vegetarian options, we understand your desire for more choices. I will have my Chefs to look into it. Moreover, it brings us immense pleasure to read your compliments about our courteous and helpful staff. We are dedicated to providing excellent service and ensuring that our guests have a memorable stay. Your recognition of their assistance during your packing process is truly appreciated, and we will make sure to pass along your kind words to the entire team. Mr Christian, THANK YOU once again for your incredible feedback and for choosing Mercure Bangkok Sukhumvit 24 as your new go-to hotel in Bangkok. We are humbled by your kind words and look forward to welcoming you back on your next visit to Bangkok. Should you require any assistance or have any special requests, please do not hesitate to reach out to us directly. Sincerely, Cedrix Cornet Executive Assistant Manager

Nice stay

Ocena na stronie TripAdvisor 4.0/5

Beaniee Couples - Opinia zatwierdzona w TripAdvisor

We stayed 3 nights in mid May. We took a cab from Suvarnabhumi airport around 6.30PM (Wednesday) and reach hotel around 80mins later and paying around THB520 for the trip. Traffic at Sukhumvit area and outside hotel was super bad. Check in was pretty fast and our room was at high floor. Hotel was new and clean. Room itself was in good size and clean. No toothbrushes and slippers provided in the room. The soundproof is not that good but we still can tolerate it. 711 is next to hotel lobby and Starbucks is just opposite (inside Emporium mall). Walking to Phrom Phong BTS only need 3-5 mins. This area has many Japanese and Korean restaurants. Massage parlours are plenty but at the higher rate (I did try the THB450 per hour massage which was pretty good). I feel this area is more upscale than terminal 21 area. On the last day, we asked concierge to get us a cab to Suvarnabhumi airport and he told us the charges wasTHB500 (all in). Maybe traffic jam was pretty bad near hotel and concierge was difficult to get cab for hotel guests. We agreed and concierge helped us to call a cab. Despite this, we will stay in this hotel again next time as it is close to BTS and very convenient to find food and shopping. However, we will avoid taking cab to travel around Bangkok as traffic is very bad at certain timing.

Dear Beaniee, Thank you for choosing to stay at Mercure Bangkok Sukhumvit 24 and for taking the time to share your feedback. We appreciate your comments and are delighted to hear that you found our hotel new, clean, and conveniently located near the BTS station. Traffic in Sukhumvit area can be unpredictable at times, especially during peak hours, and we regret that it affected your travel time. Tips: One of the best ways to avoid traffic from the Suvarnabhumi airport to the hotel is to travel by the Airport Rail Link (ARL). You will be in central Bangkok in 26 minutes and from the station Phaya Thai, you can easily access the sky train and stop by the BTS station Phrom Phong. From there, our hotel is a 3 minutes' walk. Thank you for expressing your intention to stay with us again in the future. We look forward to welcoming you back and providing you with an even more pleasant stay. Should you have any specific requests or preferences for your next visit, please do not hesitate to reach out to us directly. Sincerely, Cedrix Cornet Executive Assistant Manager

A very memorable and excellent stay. Excellent service by the staff and hotel General Manager

Ocena na stronie TripAdvisor 5.0/5

jsbach_sg Opinia zatwierdzona w TripAdvisor

Mr Nikolay Stoyanov, Khun Wisut and the rest of the team made my first stay at Mercure Sukhumvit 24 very memorable. I was very touched by the hospitality. It was a perfect stay. The cons are: 1. Mr Stoyanov the General Manager was very kind indeed. I was upgraded. As a caveat, I hope readers don't demand an upgrade after reading this review but it was because I stayed there for 5 days 4 nights and due to certain unique reasons, as a goodwill gesture, the hotel upgraded me. I was very grateful for this. Also, due to my flight arriving early in the morning, I was also given an early check-in. Mr Stoyanov, thank you from the bottom of my heart. 2. Location is fantastic: within walking distance to Phrom Phong BTS station. 3. Right opposite two of the most popular shopping malls in Bangkok. 4. A great 7-11 shop at the hotel was really useful. Anyone would love it. 5. Friendly staff from the front office to housekeeping. If you are not from this part of the world, please take note that we (I included) Asians appreciate your graciousness and politeness too. I read one previous review about 'unfriendly' staff; I'm afraid I can't agree because even a security guard in a random building would respond to you kindly and try to communicate politely with them. 6. Excellent internet speed. 7. Good selection of TV channels 8. Very clean room. 9. Water heater and A/C both work great. 10. Sleepers and iron/iron board provided. Only bring your own comb, all other amenities are provided.

Dear jsbach_sg, Thank you for your kind words and for writing such a thoughtful online review. We were thrilled to know that you had an excellent stay with us. I also appreciate you recognized our strategic location, great service and new and our modern facilities. Further it was with delight to read that our staff Khun Wisut and the rest of the team made your first stay at Mercure Sukhumvit 24 very memorable. We will be sure to share your compliments with them. Thank you again and we hope to have the pleasure of welcoming you back soon! Sincerely, Nikolay Stoyanov General Manager

Great hotel, staff and location

Ocena na stronie TripAdvisor 5.0/5

Trek01381951836 Rodziny - Opinia zatwierdzona w TripAdvisor

Fantastic hotel which was well located, and great value for money. Staff was super friendly and helpful too. Toni - the concierge - was especially helpful when it came to recommendations on restaurants, taxi bookings and helping out with getting around Bangkok

Dear Trek 01381951836, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be fantastic, well-located and great value for money. We are also thrilled to hear that our staff, particularly Tony, provided you with excellent service and were able to assist you with your needs and requests. We take pride in our staff and their commitment to delivering exceptional service to our guests. We will certainly pass on your kind words to Tony and let him know that his efforts are appreciated. Thank you again for choosing to stay with us and for sharing your experience with others. We hope to have the pleasure of welcoming you back to our hotel in the near future. Sincerely, Cedrix Cornet Executive Assistant Manager

Below expectations

Ocena na stronie TripAdvisor 1.0/5

Richard W Rodziny - Opinia zatwierdzona w TripAdvisor

We just checked into this hotel on 25 March 23. 2 rooms were booked via the Accor site, 1 a superior king size bed and the other is a superior twin bed. Upon check-in, the bed in the room looks small, like a queen or single superior size. I have stayed in Pullman Bangkok and the king size bed is really king size bed. Spoke to the front desk manager and he said all the room king size, the bed is the size we have in our room. Very disappointed as this is below the international king size bed that we know of. It’s disappointing as I am also celebrating my birthday this stay. Posting this review here to let others know when you visited their website, the king size bed shown is not the usual international king size bed. Also our bathroom supposed to have a glass divider as shown on their website to prevent water to spill to the basin area but ours do not have one. Lastly, you have to request for tooth brush and paste as it is not provided in the room. Overall this hotel does not live up to the standard in terms of service and facilities. Think twice before booking.

Dear Richard, Thank you for sharing your experience with us. We understand that you were disappointed with certain aspects of your stay, and we appreciate your feedback. Different countries have different interpretation of king size. However, I would like to clarify and assure you that the size of the bed in our superior room is standard and meets both industry and local standards for king size. Our king size bed are 7ft long by 6 ft wide. Base from your assumption and expectation from another hotel, I believe it is unfair and irrational to compare our hotel to other upper brand and expect the same bed size across the industry. Moreover, I understand that you were requesting a connecting room and we did our best to allocate your rooms based on your preferences, availability, and booking information. The room you were allocated does not have a glass divider as it a specific feature of this room category. Nevertheless, we did provide you the option for a room change which you declined. We apologize if this was not communicated to you prior to your stay. As for the room amenities setup, we follow the Mercure brand standard, however if you require any additional amenities, our team will be more than happy to provide. Additionally, you can request them at the front office desk round the clock. We appreciate your feedback and take it very seriously. However, for the Trip Advisor audience reading this response, we strongly believe that your review unfairly portrays our hotel and does not accurately reflect the quality of our service and facilities. We hope that you will consider staying with us again in the future and giving us the opportunity to provide you with a more seamless and enjoyable experience. Sincerely, Cedrix Cornet Executive Assistant Manager

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