Mercure Bangkok Sukhumvit 24

this is our first time staying in Mercure and we will definitely come back again and again. our go to hotel has unfortunately closed due to covid so we need to find a new one. Quite difficult task for us because we are picky with hotels as we have difficulty sleeping if the room does not have “good energy” wether its new or old if we don’t feel the vibe, we will not be comfortable with it but Mercure did not disappoint at all! we arrived at the hotel past 1 in the morning due to long immigration lines at Suvarnabhumi, check in was a breeze and we were whisked to our room within 10 mins. the room is exquisite! bed has a good bounce to it, room details are giving modern vibes. toilet and shower is A plus. what I am anazed is its so quiet even if we knew the hotel was full at that time, we cannot hear our neighboring rooms and that was great. Pool, gym and bar is located in the rooftop. pool and bar was nice, with a good view of Sukhumvit area, Gym was ample with its facilities. the breakfast buffet was nice, emphasis on healthy and vegetarian food but the drawback is it can be routinary if you stay more than 2 nights and we have stayed for 4. I suggest to bring in more choices and more local thai cuisine to fully embrace the thai feel. kudos to the staff for being corteous and helpful especially when we were packing our boxes to bring back home, they have amply assisted us and we are grateful for that. The hotel also gave us late check out as our flight back home was leaving at midnight. location was superb, meters away from Phrom Pong BTS and emQuartier, good japanese and korean restaurants. excellent massage places though a bit expensive but its expected as its central bangkok and also kets not forget the incredible 7-11 right beside the lobby! Overall an incredible experience. we will definitely stay here again as this will be our now go to hotel in BKK.

We stayed 3 nights in mid May. We took a cab from Suvarnabhumi airport around 6.30PM (Wednesday) and reach hotel around 80mins later and paying around THB520 for the trip. Traffic at Sukhumvit area and outside hotel was super bad. Check in was pretty fast and our room was at high floor. Hotel was new and clean. Room itself was in good size and clean. No toothbrushes and slippers provided in the room. The soundproof is not that good but we still can tolerate it. 711 is next to hotel lobby and Starbucks is just opposite (inside Emporium mall). Walking to Phrom Phong BTS only need 3-5 mins. This area has many Japanese and Korean restaurants. Massage parlours are plenty but at the higher rate (I did try the THB450 per hour massage which was pretty good). I feel this area is more upscale than terminal 21 area. On the last day, we asked concierge to get us a cab to Suvarnabhumi airport and he told us the charges wasTHB500 (all in). Maybe traffic jam was pretty bad near hotel and concierge was difficult to get cab for hotel guests. We agreed and concierge helped us to call a cab. Despite this, we will stay in this hotel again next time as it is close to BTS and very convenient to find food and shopping. However, we will avoid taking cab to travel around Bangkok as traffic is very bad at certain timing.

Mr Nikolay Stoyanov, Khun Wisut and the rest of the team made my first stay at Mercure Sukhumvit 24 very memorable. I was very touched by the hospitality. It was a perfect stay. The cons are: 1. Mr Stoyanov the General Manager was very kind indeed. I was upgraded. As a caveat, I hope readers don't demand an upgrade after reading this review but it was because I stayed there for 5 days 4 nights and due to certain unique reasons, as a goodwill gesture, the hotel upgraded me. I was very grateful for this. Also, due to my flight arriving early in the morning, I was also given an early check-in. Mr Stoyanov, thank you from the bottom of my heart. 2. Location is fantastic: within walking distance to Phrom Phong BTS station. 3. Right opposite two of the most popular shopping malls in Bangkok. 4. A great 7-11 shop at the hotel was really useful. Anyone would love it. 5. Friendly staff from the front office to housekeeping. If you are not from this part of the world, please take note that we (I included) Asians appreciate your graciousness and politeness too. I read one previous review about 'unfriendly' staff; I'm afraid I can't agree because even a security guard in a random building would respond to you kindly and try to communicate politely with them. 6. Excellent internet speed. 7. Good selection of TV channels 8. Very clean room. 9. Water heater and A/C both work great. 10. Sleepers and iron/iron board provided. Only bring your own comb, all other amenities are provided.

Fantastic hotel which was well located, and great value for money. Staff was super friendly and helpful too. Toni - the concierge - was especially helpful when it came to recommendations on restaurants, taxi bookings and helping out with getting around Bangkok

We just checked into this hotel on 25 March 23. 2 rooms were booked via the Accor site, 1 a superior king size bed and the other is a superior twin bed. Upon check-in, the bed in the room looks small, like a queen or single superior size. I have stayed in Pullman Bangkok and the king size bed is really king size bed. Spoke to the front desk manager and he said all the room king size, the bed is the size we have in our room. Very disappointed as this is below the international king size bed that we know of. It’s disappointing as I am also celebrating my birthday this stay. Posting this review here to let others know when you visited their website, the king size bed shown is not the usual international king size bed. Also our bathroom supposed to have a glass divider as shown on their website to prevent water to spill to the basin area but ours do not have one. Lastly, you have to request for tooth brush and paste as it is not provided in the room. Overall this hotel does not live up to the standard in terms of service and facilities. Think twice before booking.