Hotel Novotel Bangkok Sukhumvit 20 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 9 216

hotel certyfikowany ALLSAFE


Novotel Bangkok Sukhumvit 20
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+ 27 Usługi

O hotelu

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renomowany bar dla smakoszy i restauracje

  • Pokoje łączone i apartamenty rodzinne

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Novotel Bangkok Sukhumvit 20

19/9 Soi Sukhumvit 20
Klong Toey
10110 bangkok

Faks: (+66)2/0094900

Zameldowanie od: 14h00

Wymeldowanie do: 12h00



  • Samolotem

    DON MUANG W 25km / 15,53 mil - Płatne transport

  • Samolotem

    SUVARNABHUMI INTL W 25km / 15,53 mil - Płatne transport

Pozycja GPS:13.731522, 100.564021

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Nasze pokoje

Nasz nowoczesny hotel w Sukhumvit oferuje 244 pokoje gościnne i apartamenty o stylowym, nowoczesnym wystroju. Wybierz jeden z pięciu typów pokoi, od pokoi superior po apartamentów VIP. Dostosowujemy nasze pokoje do Waszych potrzeb i wymagań. Czy mowa o pokoju superior, czy apartamencie rodzinnym, zaprojektowaliśmy je tak, aby zapewnić to, co najlepsze z nowoczesnych udogodnień, wzbogacone tajskimi akcentami. Obiecujemy luksusową przestrzeń, którą możesz nazwać tymczasowym domem w Bangkoku.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 17

  • Maks. rozmiar: 588 m²

  • Maks. pojemność: 1000 osoby

  • Maks. liczba uczestników bankietu: 210 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Bangkok Sukhumvit 20

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.6/5

Liczba opinii: 9 216

Ocena TripAdvisor 4.5/5

Liczba opinii: 1 501

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Wonderful staff, facilities need some capital works

Ocena na stronie TripAdvisor 4.0/5

narayansmate 19/11/2021 Opinia zatwierdzona w TripAdvisor

I stayed here for a fortnight. Firstly, the General Manager Denis is a great guy. He represents his hotel very openly and doesn't hide from feedback. Not does he ignore it. This perhaps, is the hotel's biggest asset. Sadly, Denis is leaving. I found that some of the facilities were badly in need of capital works. Very loudly bathroom in one suite and potentially hazardous in my opinion. The other suite I stayed in was great. The laundry staff were amazing and very diligent in their work. The female room service staff were cute, fun, sense of humour and very considerate. The food and beverage was just ok. Breakfast was invariably cold, as the chafing dishes were constantly left open. Trainees were commonly left unsupervised, couldn't speak English and found making an omelette difficult. Pans were not cleaned between egg dishes and were left sitting openly on benches. The food at night was ok, but orders were sometimes wrong or too spicy when no slice was requested. The bellboy staff were amazing and no request was ever too much. Always smiling, joking and having a bit of fun as well as being professional. The front desk staff were mostly wonderful, considerate and professional. I would say that the reception staff and one duty manager in particular need to understand that honesty with guests is ALWAYS the best policy. Because if you get caught out, the guest will usually leave with a bad taste in their mouth. Overall this was an above average experience. I find that managers such as Denis are rare and his mark on this hotel should not be understated. I also think the owner needs to revamp the guest rooms and suites and invest in training for managers and staff to make this a truly amazing experience.

5 star service

Ocena na stronie TripAdvisor 5.0/5

yhasontaya 02/10/2021 Opinia zatwierdzona w TripAdvisor

We would like to especially thank front office manager Pongpan for making our stay so enjoyable. My husband says he has stayed at 30 Sukhumvit Hotels in the past 25 years and Novotel is one of the very best. We were there from Sept 26- 29. This was our 2nd stay and would book there again. Thanks to all the staff.

Nice Location near Asok

Ocena na stronie TripAdvisor 4.0/5

Manuel H 22/09/2021 Opinia zatwierdzona w TripAdvisor

Always nice to be there. Very friendly staff. The only thing we were missing is the wonderful roof top bar. We hope for our next stay in Oktober it will be open. Always a pleasure to stay in Novotel for some days.

Cosy Room, Nice Staffs, Excellent Service

Ocena na stronie TripAdvisor 5.0/5

BankThanawat Business - 30/08/2021 Opinia zatwierdzona w TripAdvisor

Here is the one, I love. The room is very cosy and located at the heart of Bangkok. All of staffs are very nice and helpful. And the most important thing is yummy food. Every dishes are delicious. I will come back for sure.

Nice hotel

Ocena na stronie TripAdvisor 5.0/5

thomascC7169FH Business - 12/08/2021 Opinia zatwierdzona w TripAdvisor

Fantastic staff and very clean hotel . Despite lack of business due to Covid the staff did all possible to ensure a good stay . Will use this hotel again . Quick check in , check out . Secure parking area . Shuttle to nearest BTS which is a few hundred metres away .

Good Hotel

Ocena na stronie TripAdvisor 4.0/5

Mikeshanghai 18/03/2021 Opinia zatwierdzona w TripAdvisor

Our second stay at this hotel which is the best recommendation! Our room was comfortable. Breakfast good, but choice restricted due to Covid. Although many other hotels in the area it appears to have a loyal following.

excellent, friendly, bar and domestic staff, helpful reception

Ocena na stronie TripAdvisor 5.0/5

robertd_ras Business - 08/03/2021 Opinia zatwierdzona w TripAdvisor

got off to a bad start i did not book for myself, so no member benefits, or qualifying nights/points even though i recommended Accor to the agents who booked ? something maybe Accor could look at. the staff at the Bar / Restaurant deserve a special mention, they were excellent, friendly, approachable and went out of their way to make it a welcoming atmosphere.

Birthdaycation on 5th Feb 2021

Ocena na stronie TripAdvisor 5.0/5

natdanaibuamueang Couples - 09/02/2021 Opinia zatwierdzona w TripAdvisor

Everything was great, comfortable check in and room very clean. we got upgrade to executive deluxe room it on 24th floor was a nice view. And dinner at sky on 20 it was a nice dinner very delicious. Thank you all staff for excellent take care

thank you.

Ocena na stronie TripAdvisor 5.0/5

kayinbangkok 16/01/2021 Opinia zatwierdzona w TripAdvisor

thank you for early check in with good room for me. also your staff's quick service recovery was nice. i will book novotel 20 for my next vacation already, hope to see you very soon. thank you very much.


Ocena na stronie TripAdvisor 4.0/5

katcyber 03/01/2021 Opinia zatwierdzona w TripAdvisor

I stay here for celebration 10th Wedding Anniversary.Upon checkin, I had to ask about Credit,benefits and make sure everything by myself. Upon stay TV no signal, Engineer came to fix but seems no service mind.

Beautiful hotel staff room breakfast

Ocena na stronie TripAdvisor 5.0/5

omarq682020 27/12/2020 Opinia zatwierdzona w TripAdvisor

Nice location staff very professional room clean breakfast is good hours keeper is very helpful shuttle is ready all the time I love it sky restaurant are very beautiful and peace of mind I recommend this hotel to all my free

Slightly disappointing

Ocena na stronie TripAdvisor 3.0/5

Explorer62176185493 22/12/2020 Opinia zatwierdzona w TripAdvisor

To begin with I was quite looking forward to stay at this hotel , however at the checkout there was a piece of paper on the desk informing guests that the sky bar would be closed for a private party and also the pool and pool bar areas. It would have been nice to know about this in advance , I would have chosen a different night to stay ( although on checkout the same info was being given for the night ahead) Seems rather inconsiderate if the hotel to to give any advance warning. Other than that the hotel was fine , just a normal business hotel in the city.

Professional, Helpful and Friendly Staff

Ocena na stronie TripAdvisor 5.0/5

natamonshph 26/11/2020 Opinia zatwierdzona w TripAdvisor

I stayed here for 4 nights with my wife and daughter. We had really good time. We all love the bed, so comfortable. Place is sparkling clean. Staff are more than 5 stars qualified. We will surely come back to stay here again when we will travel to Bangkok.

Leisure trip

Ocena na stronie TripAdvisor 5.0/5

Pazhani S 25/11/2020 Opinia zatwierdzona w TripAdvisor

Excellent hospitality, breakfast spread, clean and good. Except for the water splashing sound regularly in the room I stayed. Probably some drain water line need acoustic. Location of the property is good closer to all requirements

Very clean hotel with high standard and all staffs are friendly with service mind

Ocena na stronie TripAdvisor 5.0/5

amethakul 24/11/2020 Opinia zatwierdzona w TripAdvisor

I stayed alone in Superior Room for 2 nights after hard working and need to relax. First impression, everywhere is very clean and safety. My room is comfortable, I like super soft bed and pillows so much. The bathroom is very good, shower separate from toilet. Breakfast is good and delicious. Moreover all staffs are very friendly and full of service mind. I like swimming pool, its size is enough for me. I’m sure to stay there again next time

Clean and good designed room including valuable price and services

Ocena na stronie TripAdvisor 4.0/5

Duangkaew N 14/11/2020 Opinia zatwierdzona w TripAdvisor

Valuable price and services Clean and good designed room Roof top bar close on Monday. I do not know until check in. However we can eat at pool bar. Location a bit far from BTS Should add some dessert for breakfast

A romantic night away

Ocena na stronie TripAdvisor 5.0/5

nickfrance007 08/09/2020 Opinia zatwierdzona w TripAdvisor

I know Novotel and similar hotels from the Accor group in Europe, and I was surprisingly pleased by level - quality, especially for the price. I will return again, as it is both convenient, a nice place and a great location, ... and in fact the room was very romantic !

Safety and customer service at the forefront

Ocena na stronie TripAdvisor 5.0/5

JamesDorset Business - 09/08/2020 Opinia zatwierdzona w TripAdvisor

I’ve stayed here 3 times in the last month and the experience has been consistently excellent. Safety precautions have been thorough, and the staff have managed to be outstandingly friendly and professional despite the pressure on them. Rooms are light and modern, and location is convenient for the BTS.

good hotel, sour ending

Ocena na stronie TripAdvisor 4.0/5

staycationer77 28/06/2020 Opinia zatwierdzona w TripAdvisor

It's a beautiful hotel - breakfast is a bit odd but that is due to covid and not the hotel's fault. I did book a 3rd night at the front desk and directly said the reason was so that I could go up and see the sky bar - my original stay was for 2 nights. The third night was so that I could visit the bar on the 26th floor and have a meal and a drink. Unfortunately I was turned away because there was some private event up there and it was reserved. That was disappointing - I would have gone home already.

Excellent hotel

Ocena na stronie TripAdvisor 5.0/5

thomascC7169FH 19/06/2020 Opinia zatwierdzona w TripAdvisor

A clean well located hotel with excellent staff . Unfortunately my stay was during the Covid restrictions and the hotel and surrounding area was extremely quiet . However I look forward to staying there again

Najnowsze opinie: 20

Partner: TripAdvisor

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