Mercure Alice Springs Resort 4 ดาว

คะแนนความคิดเห็นจากแขก 4.3/5 รีวิว 2,419 รายการ

จองโรงแรมนี้

ห้อง 1

จำนวนบุคคล
อายุของเด็ก

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Mercure Alice Springs Resort
ดูแผนที่
+ 15 บริการ

ความพิเศษของโรงแรม

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

บริการของโรงแรมและบริเวณใกล้เคียง

เช็คอินตั้งแต่ 14h00

เช็คเอาท์ได้ถึง 10h00

บริการที่มีค่าใช้จ่าย

ข้อมูลและบริการต่างๆ ที่เป็นประโยชน์
  • อินเทอร์เน็ต/WIFI
  • ที่จอดรถ
  • การเข้าถึงสำหรับผู้ที่มีข้อจำกัดด้านการเคลื่อนไหว
  • โรงแรมปลอดบุหรี่ 100%
  • มีเครื่องปรับอากาศ
  • ASP AIRPORT บริการที่มีค่าใช้จ่าย
  • Late Check Out บริการที่มีค่าใช้จ่าย
  • บริการซักรีด
  • เครื่องกดเงินสด
กิจกรรมพักผ่อนหย่อนใจ
  • สระว่ายน้ำ
  • ฟิตเนสเซ็นเตอร์/ศูนย์ออกกำลังกาย
  • นวด (ใกล้เคียง) บริการที่มีค่าใช้จ่าย
การจัดเลี้ยง
  • อาหารเช้า บริการที่มีค่าใช้จ่าย
  • ห้องอาหาร 1 ห้อง
  • บาร์ 1 แห่ง
  • รูมเซอร์วิส
  • เครื่องจำหน่ายอาหารว่างและเครื่องดื่ม บริการที่มีค่าใช้จ่าย
บริการทางธุรกิจ
  • ห้องประชุม 5 ห้อง
  • โรงแรมเพื่อการประชุมสัมมนา
  • บริการถ่ายเอกสาร/พิมพ์เอกสาร บริการที่มีค่าใช้จ่าย

สถานที่ตั้งโรงแรม

Mercure Alice Springs Resort

34 Stott Terrace
0870 alice springs
ออสเตรเลีย

โทร: +61889514545

แฟ็กซ์: (+61)8/89530995

เช็คอินตั้งแต่ 14h00

เช็คเอาท์ได้ถึง 10h00

  • ทางเครื่องบิน

    ASP AIRPORT ที่ 15 กม. / 9.32 ไมล์ - รถชัทเทิลบัส ค่าบริการ

  • ทางรถไฟ

    A SRRINGS TRAIN STN ที่ 2 กม. / 1.24 ไมล์

พิกัด:-23.702813, 133.886296

ที่พักของเรา

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

  • จำนวนคนสูงสุด: 2
  • ขนาดพื้นที่: จาก 23 / 248 sq ft
  • วิว: ฝั่งสนาม, ฝั่งสวน *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Standard Twin Room with 1 Double and 1 Single Bed

  • จำนวนคนสูงสุด: 3
  • ขนาดพื้นที่: จาก 23 / 248 sq ft
  • วิว: ฝั่งสวน, ฝั่งสนาม *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with 1 King Size Bed

  • จำนวนคนสูงสุด: 2
  • ขนาดพื้นที่: จาก 30 / 323 sq ft
  • วิว: วิวภูเขา, ฝั่งสวน *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Twin Room with 2 Double Sized Beds

  • จำนวนคนสูงสุด: 4
  • ขนาดพื้นที่: จาก 30 / 323 sq ft
  • วิว: ฝั่งสวน, วิวภูเขา *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

  • จำนวนคนสูงสุด: 2
  • ขนาดพื้นที่: จาก 34 / 366 sq ft
  • วิว: ฝั่งสวน, ฝั่งแม่น้ำ *
  • โรงแรมที่มีห้องพักมากที่สุด: BALCONY *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

  • จำนวนคนสูงสุด: 4
  • ขนาดพื้นที่: จาก 34 / 366 sq ft
  • วิว: ฝั่งสวน, ฝั่งแม่น้ำ *
  • โรงแรมที่มีห้องพักมากที่สุด: BALCONY *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

ห้องอาหารและบาร์ของเรา

BARRA ON TODD RESTAURANT AND BAR

ประเภทของอาหาร: นานาชาติ

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

  • จันทร์ -
  • อังคาร -
  • พุธ -
  • พฤหัสบดี -
  • ศุกร์ -
  • เสาร์ -
  • อาทิตย์ -

BARRA BAR

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

ภาพถ่ายที่ไม่ใช่สัญญา

  • จันทร์
  • อังคาร
  • พุธ
  • พฤหัสบดี
  • ศุกร์
  • เสาร์
  • อาทิตย์

การจัดประชุมและงานอีเวนต์ของท่าน

ห้องประชุมของเรา

  • จำนวนห้องประชุม: 5ห้อง

  • ขนาดใหญ่สุด: 345 ม²

  • ความจุจำนวนผู้เข้าร่วมงานสูงสุด: 120 คน

  • ความจุจำนวนแขกสูงสุดสำหรับงานจัดเลี้ยง: 120 คน

อ่านเพิ่มเติม

รีวิวจากแขกผู้เข้าพักที่
Mercure Alice Springs Resort

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL 4.3/5

รีวิว 2,419 รายการ

tripadvisor

เรทติ้งบน TripAdvisor 4.0/5

รีวิว 1,537 รายการ

a little disappointing - below the usual Accor standard

คะแนนจาก Tripadvisor 3.0/5

715tanial 02/02/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

A little disappointing I must say. We were there for 2 nights, our room wasn't serviced on the second day, our mini bar therefore was not stocked, bed made or towels refreshed. The service was also very very average for an Accor Hotel, some of the staff were rude or at the very least not helpful.

Dear 715tanial, Thank you for taking the time to review Mercure Alice Springs Resort. I'm sorry that some of your experiences at the resort did not meet the usual Accor standard, and I would be very grateful if you were able to contact me directly at the resort to discuss the specifics of your issues in greater detail. Best regards, Jason Todd Interim General Manager

Great stay

คะแนนจาก Tripadvisor 4.0/5

denzilbignoux Business - 13/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Staff are fantastic enjoy the laid back atmosphere. Location is close to town and it is a quiet location.The pool is a great social area. Restaurant is busy and efficient. Food is good value for money

Dear denzilbignoux, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so glad you had a great stay and enjoyed our clean pool facilities and proximity to the town centre. I hope to welcome you back in the future for another stay with us! Warm regards, Emma Todd General Manager

Feeling at home again

คะแนนจาก Tripadvisor 5.0/5

lou664 Solo travel - 19/08/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Just superb.......beautiful room, wonderful food and such helpful staff. What more could one want. sitting on the veranda in the afternoon sun overlooking the dry Todd River .....perfect! All the staff made my stay in Alice just what I needed....Thank you and I look forward to seeing you all again.

Dear lou664, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so pleased to hear that you had a great stay and that you found the room beautiful, the food wonderful, and the staff helpful. And yes, soaking up the afternoon sun on a veranda overlooking the Todd River, is a perfect way to spend an afternoon! We hope to welcome you back at the resort in the future for another memorable stay! Warm regards, Emma Todd General Manager

Lovely stay

คะแนนจาก Tripadvisor 4.0/5

JNG100 Couples - 11/08/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Close to the town centre the Mercure was a great place to stay. We found everything perfect except for the room service meal on our first night. It had us worried about the rest of our stay but we had 2 breakfasts and a dinner in the restaurant and they were delicious. We would stay again.

Dear JNG100, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so pleased that you found the Mercure to be a great place to stay and enjoyed our excellent proximity to the town centre. I'm also pleased to hear that you found everything perfect, but I apologise that your room service on the first night did not meet your expectation and I have passed that feedback on to our F&B Manager. I'm pleased to hear though that you found the buffet breakfast and dinner in the restaurant to be delicious, and I hope to welcome you back at the resort in the future for another memorable stay! Warm regards, Emma Todd General Manager

Careless staff

คะแนนจาก Tripadvisor 3.0/5

LachlanM177101 Friends getaway - 17/07/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Spent two nights in a double room. Both mornings we were woken up at approx 4 am by loud banging noises, sounded like pipes.. spoke to man at reception, didn't seem to care at all, seemed as though he thought i was lying.. Didn't even get an apology

Dear LachlanM177101, Thank you for taking the time to review Mercure Alice Springs Resort, I'm sorry to hear that you were awaken by a noise early each morning and that you felt a staff member did not show enough care of your issue. If you were prepared to contact me directly at the resort, I would like to get more feedback from you in relation to this experience. Warm regards, Emma Todd General Manager

Nice Hotel, poor service and cleaniness

คะแนนจาก Tripadvisor 2.0/5

Camper52755461597 Family - 14/06/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel, well appointed large rooms, however the room alarm clock was behind the bedside on arrival, on moving the bedside to get the clock there were used tissues and toothbrush behind the draw. On arrival all garbage bins on property garden grounds were overflowing. Not removed till the next morning. As a platinum member of Accor loyalty. I have never received such poor service at a hotel, especially on checkin. Not sure why it’s up to me as a paying guest to question what my entitlements are, and then having the reception team go and seek advice.

Dear Camper52755461597, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so pleased to hear that you enjoyed the well appointed and large rooms. I'm sorry to hear though, that there were other aspects of your stay which were not up to the standard you would expect from a Mercure property. I would be very appreciative if you were able to contact me directly at the resort to discuss these issues, as it is through feedback like this that we can make improvements at the property for the benefit of our future guests. I hope we have the opportunity to welcome you back at the resort in the future, to show you the ongoing improvements that are happening at Mercure Alice Springs Resort. Warm regards, Emma Todd General Manager

Lovely centrally located hotel

คะแนนจาก Tripadvisor 5.0/5

KarenC2351960 Friends getaway - 11/06/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great hotel with good facilities. Very well located close to city centre, easy walking distance if so desired. Good base to visit to Alice Springs and surrounds. Had a relaxing drink at Barra on Todd Restaurant and bar, menu looked nice.

Dear KarenC2351960, Thank you for taking the time to review our wonderful property, i'm so pleased to hear that you found us to be a great hotel with good facilities, in an excellent location and proximity to the city centre. It was our pleasure having you at the Mercure Alice Springs Resort, and we hope to see you again at the resort in the future! Warm Regards, Emma Todd General Manager

It doesn't feel like work staying here

คะแนนจาก Tripadvisor 4.0/5

darwintraveller2018 Business - 05/06/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My favourite place to stay in Alice Springs this hotel has everything you need. Comfortable, clean up to date facilities with fantastic service to boot. On this occasion I needed to arrange a small event. The events co-ordinator could not have been more helpful and patient with my changes on the go. Close to all the city highlights, this resort is in a great location. Pretty much has everything you need when you stay in Alice Springs.

Dear darwintraveller2018, Thank you so much for taking the time to review Mercure Alice Springs Resort, and thank you for the kind words - specifically regarding our comfortable, clean and up to date facilities, excellent location, and fantastic service. I'm also really pleased to hear that you had an excellent experience with our conference coordinator, and I will pass on this feedback to her. It was our pleasure having you at the Mercure Alice Springs Resort, and we hope to see you again at the resort in the future! Warm Regards, Emma Todd General Manager

Great place to stay!

คะแนนจาก Tripadvisor 5.0/5

Vineet05 Solo travel - 28/02/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very convenient place to stay. Not too far from the main town centre of Alice Springs. The rooms are pretty spacious. The pool has been recently renovated. The menu in the restaurant could do with a bit more of vegetarian options. However, that is just one vegetarian's opinion! :) Staff are nice and friendly. Also the rooms were serviced very well. Great value for money.

Dear Vineet05, We very much appreciate your comments regarding your stay at the Mercure. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I am happy to advise that we currently have 4 vegetarian options on our menu, however I will be sure to pass your comments over to the Executive Chef for consideration. Thank you again for your kind feedback, and we hope to welcome you back soon to our wonderful Resort. Warm Regards, Emma Todd General Manager

Good Feel

คะแนนจาก Tripadvisor 4.0/5

Danny K Business - 21/02/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed 11 nights and even though there were lots of renovations happening the hotel had a good feel and staff friendly. The gym needs some attention but facilities otherwise good. The newer part of hotel is particularly nice. Breaki excellent and has a good restaurant.

Dear Danny K, We are so pleased to hear that you enjoyed your stay with us at the Mercure. As we strive to give our most valued guests the best possible facilities, we must continue to upgrade aging areas of the resort. We will always try ensure they are done during certain hours (10am to 4pm) and that there is little to no impact on our guests. I would agree with you, that we have a good restaurant with many different options. Our food and beverage team will be pleased to read your comments. Thank you again for your kind feedback, and we hope to welcome you back soon to our wonderful Resort. Warm Regards, Emma Todd General Manager

Honest report.

คะแนนจาก Tripadvisor 3.0/5

Traveler532737 Solo travel - 02/09/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The bathroom looked quite shabby. The sealant around the base of the shower recess was faulty - water leaked onto the bathroom floor and was particularly bad if the shower door was left ajar. This was very inconvenient. The grey terraced section outside the bedroom was awful, truly depressing to look at when sitting outside.The restaurant was very good, however, all in all will not stay at Mercure again.

Great Place to stay in Alice Springs

คะแนนจาก Tripadvisor 4.0/5

claudael Couples - 05/07/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We spent 4 nights at Mercure in Alice Springs. All the staff treated us very well, responding happily to all our requests. The hotel is well-located, just across the Todd River from the town centre. The restaurant was also very good and we found it very good value for money. Thank you to all

Great food, comfortable room, good stay

คะแนนจาก Tripadvisor 4.0/5

C5653COlisa Couples - 03/07/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lovley to be able to stay at the Mecure Alice Springs - over two seperate occasions. Great food - really good restaurant, with staff really working hard to make sure my food challenges where addressed.

Great Accommodation in Alice

คะแนนจาก Tripadvisor 5.0/5

244pennyb Friends getaway - 24/05/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

All the staff were very friendly and efficient. I ate breakfast and dinner in the restaurant and the food was very good and there was plenty of choice. I had a standard room and it was very comfortable. If I return to Alice Springs I would stay here again.

Desert Dreaming!!

คะแนนจาก Tripadvisor 5.0/5

Linda-of-Coogee Friends getaway - 16/04/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My friend and I had a grand time. Staff were lovely and we were unable to think of anything that may need rectifying. Our only moan was that the curtains did not provide good black-out. I am light sensitive so, as soon as it was light, I awoke and was unable to get back to sleep

In the red centre for one Night

คะแนนจาก Tripadvisor 4.0/5

PaulCarter2013 Business - 28/03/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

A very nice resort in the middle of Alice. The room was spacious, clean and well presented. The reception contact was excellent, the lady assisting me was in training and had a supervisor, both were really good at what they were doing and a joy to deal with. The only downside was the bar service who although wasn't busy , they were quite rude to me and a few others I noticed, particularly when requesting the complimentary drink offered. Would have added an extra start optherwise

Heaven in the Outback

คะแนนจาก Tripadvisor 4.0/5

Rebecca C Solo travel - 14/02/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great chain hotel in Alice Springs that is perfect for exploring central Australia. Lovely restaurant serving nice meals, clean and relaxing pool and convenient location to the city centre. Rooms were tidy and quiet.

Alice Springs

คะแนนจาก Tripadvisor 5.0/5

Robyn H Solo travel - 11/01/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Found the staff and facilities great and enjoyed my stay and the location was in good walking distance for the town and Restaurant was excellent Room was very comfortable and cleaned every day Pool was great

Thank you Robyn for your comments As a team from many department operations we discuss on a weekly basis all Voice Of the guest comments from various social media channels to ensure that we continue to achieve high standards of guest service excellence Nothing beats a refreshing swim on a 40 degree summer day in the Alice ! Thanks for being our guest at the Mercure

Lovely place, but no cappuccino in the morning?

คะแนนจาก Tripadvisor 4.0/5

robY3003FI Family - 03/12/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We enjoyed out stay, everything was great. The only surprise was that at breakfast the coffee choice was very limited, you could not get a cappuccino or a caffe latte. I can't say I have come across such a limited coffee choice in any other hotel in recent years.

รีวิว 20 ล่าสุดของเรา

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