Mercure Alice Springs Resort 4 stars

Customer review rating (ALL Rating) 4.2/5 732 reviews

Mercure Alice Springs Resort - Image 1
Mercure Alice Springs Resort - Image 2
Mercure Alice Springs Resort - Image 3
Mercure Alice Springs Resort - Image 4

Description

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
Australia

GPS:-23.702813, 133.886296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  732 reviews

Customer review rating 5.0/5

Jemma M. Couples - Confirmed reviews ALL

Dear Jemma Thank you for your kind words regarding your recent stays at Mercure Alice Springs Resort. We are delighted to hear that you enjoyed our prime location and found our rooms met your needs. It is wonderful to know that our team, particularly Britt, made a positive impact on your experience by addressing your concerns promptly and effectively. We appreciate your feedback as it motivates us to maintain our high standards of service. We look forward to welcoming you back on your next road trip to Darwin. regards Ian General Manager

Customer review rating 3.5/5

Phillip L. Solo - Confirmed reviews ALL

Dear Phillip Thank you for your feedback regarding your recent stay. We are pleased to hear you found your room comfortable. We acknowledge your concerns about the toilet seat and shower water consistency, and we will take your comments into consideration for future improvements. We look forward to being able to welcome you back. regards Ian

Customer review rating 3.0/5

Robyn V. Families - Confirmed reviews ALL

Dear Robyn Thank you for your feedback regarding your recent stay at Mercure Alice Springs Resort. We are pleased to hear that you appreciated our location and the courteous nature of our staff. Your comments on the inconsistencies in the standards of your room and the bathroom facilities are duly noted. We strive to maintain high standards throughout our property, and it is disappointing to learn that we did not meet your expectations in this regard. We will certainly take your observations about the bathroom amenities and cleanliness into consideration for our ongoing efforts to improve. Additionally, your feedback regarding the breakfast options has been acknowledged, and we will review these offerings to enhance the overall guest experience. It is our goal to ensure that all our guests receive the quality service and accommodations they deserve. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future. regards Ian

Customer review rating 5.0/5

Wendy N. Couples - Confirmed reviews ALL

Dear Wendy Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the beautiful room, our great location, and the friendly service from our staff. Your feedback is greatly appreciated. We look forward to being able to welcome you back again soon. regards Ian

Customer review rating 4.0/5

Suzanne C. Business - Confirmed reviews ALL

Dear Suzanne Thank you for your feedback regarding your check-in experience. We appreciate your loyalty as a Mercure explorer member. The requirement for photo ID is a standard procedure to ensure the security of our guests and should be asked from everyone. We look forward to welcoming you back on your next visit. regards Ian

Other web-users rate our hotel

  • 301 reviews 9.5/10 Location
  • 640 reviews 7.1/10 Room
  • 523 reviews 8/10 Service
  • 25 reviews 3.6/10 WiFi
  • 297 reviews 7.2/10 Food
  • 247 reviews 5.4/10 Cleanliness
  • 141 reviews 6.4/10 Breakfast
  • 94 reviews 4.4/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Alice Springs Hotels