Mercure Alice Springs Resort 4 stars

TripAdvisor rating 4.0/5 1,578 reviews

Mercure Alice Springs Resort - Image 1
Mercure Alice Springs Resort - Image 2
Mercure Alice Springs Resort - Image 3
Mercure Alice Springs Resort - Image 4

Description

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Our accommodation(s)

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Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
Australia

GPS:-23.702813, 133.886296

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.0/5  1,578 reviews

Dangerous. Regulators should shut this place down

TripAdvisor rating 1.0/5

Hamish M TripAdvisor review

From day one felt unsafe. Security appears to be low on the priority list. Proof of this came to me when my vehicle, which was parked in the supposedly secure resort car park had the window smashed out and items stolen from the vehicle. Staff did not notify me at all that this had taken place and found out nearly 16 hours after the event had taken place. Car was open with possessions still in for that long. Indifferent staff told me to “suck it up” and ring the police and insurance company. Door to the accommodation block was not secure, nor was the room door. Staff seemed to treat guests as an inconvenience to them watching Netflix on their devices. Remote for TV was damaged. Kettle was dirty. Creepy old manager asked me what I was doing whilst taking a tour of the grounds. Laundry dirty and expensive. Bar and dining overpriced and poorly run. Pool area too small. I cannot believe that this is an Accor property, or a Mercure for that matter. I cannot understand why I have been insulted in this manner. Is it Because I am of Anglo descent? Definitely not worth the price. Is it too much to ask to feel safe and secure in a paid for space? What’s the point of locking your car if some bozo can just waltz in and smash your window out and take whatever they want? Yes, that can happen anywhere, but where was security when this occurred? Resort? More like grub city.

Hi and thank you for your comments. I'm really unsure how to respond to this, so I will apologise for your experience here in Alice Springs and maybe leave it at that. regards

A bit out of town but fabulous pool

TripAdvisor rating 4.0/5

Arkay56 TripAdvisor review

Buildings are a bit like a prison block but staff were friendly and well organised. Definitely the best and cleanest pool we have had in Australia so far. Located in an outskirt if town in a casino complex, so not best location seeing local sights. Recommended though.

Thank you for your review and comments. I'm a little confused as we aren't in a Casino complex, so you might be thinking of a different hotel. We are a 5 minute walk from the town centre

OK - but just for one night.

TripAdvisor rating 3.0/5

427ccfcfan TripAdvisor review

If you are from the UK - then think motel rather than hotel. As part of a tour group, some of us were allocated bungalow style chalet rooms. Perfectly functional for the one night we were there, but paperthin walls. We arrived late evening and it was dark - but even so we could tell that none of us were going to walk outside of the hotel as little street lighting at all - felt unsafe. Evening meal was OK - but breakfast was a bunfight. No system in place for the several coach parties, which led to long queues and food running out. The tea/coffee stations had such long queues that you couldn't reach the food on our shelves behind. I don't think there are many other places to stay in Alice Springs - so good luck.

Hi, I'm just wondering if you have the right hotel? We don't have any bungalow style chalet rooms. Given this I won't respond to the rest of your comments regards Ian

Oasis near the Todd River

TripAdvisor rating 4.0/5

MP D TripAdvisor review

We figured out quickly that we could happily spend a few days at this resort. Large, greened grounds. Secure access to buildings. Plenty of day light into our room. Good bar. Great food at restaurant. Sat around pool. Feet in the cold water. Shortish walk to town.

Thank you for your review and comments, we are glad that you enjoyed your stay with us. Safe travels and we look forward to welcoming you back. regards Ian

Lovely views and close to town

TripAdvisor rating 5.0/5

Camper14688147505 TripAdvisor review

Was a bit worried after reading some review but it was a delightful surprise. Stayed in ark reside room facing the trees and birds. Clean crispy white bed in spacious room. Room service was limited but lovely. The hotel is central and easy walking distance to the town centre. We had the breakfast - a bit classic/ retro (reminded me of good buffet in the 80s) style scrambled eggs, baked beans , bacon etc with good selected of fruits and breads.

Thank you for your review and we are glad that you enjoyed your stay with us. Just goes to show, don't believe everything you read. Hope your travels are safe regards Ian

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