Grand Mercure Shanghai Century Park 5 gwiazdki

Staffs were friendly and warmMini bar compare to last time Radisson Blu was owner of hotel was small and had less items.Special thanks to Mr. Dennis Hu ( Director of rooms), He gave very good rate and pleasant room.

W ciągu nocy ktoś mocno hałasował (dzwięk podobny do wiercenia w ścianie). Hałas ustąpił dopiero po 3 nad ranem.

I feel disappointed as a platinum member, i stay in Accor hotel almost every week. I was having discussion with my customer in the lounge and i was told that i need to pay for my customer. To my understanding that i am allow to bring one guest but not in this Grand Mercure Shanghai Century Park. I feel very warm in the room and nothing it can help. After all, it is a good hotel with lots of restaurant nearby.

Stayed for a week at the Grand Mercure Shanghai Century Park hotel - I recommend an executive level room which gives you access to the lounge (now back on the 20th floor), great for a quiet breakfast, afternoon tea or evening snack/cocktail. The room size is good - all rooms are very clean, and I believe offer good value for money. No metro stop nearby, however taxis are always available. Wifi could be faster but that may depend on room location. Band playing in Bytes 101 bar and the exec lounge staff are all outstanding!

I was attending a trade show at the new exhibition center, that was my first reason why I chose that hotel! but was quite surprised, because of the hotel itself: nice staff, great rooms, cool club lounge! (btw: the happy hour is from 5.30pm to 7.30pm) Its only 5 min cab drive to the trade show center or 20 min walk, just straight, which can be nice after a long standing! The area around is just lovely, with quiet road (related to Shanghai level), lot of bars and restaurants around with a pedestrian street + a Carrefour where you will find lot of stuff and even more) highly recommended! Enjoy)

The location of the hotel is good if you want to visit the Shanghai International Expo Hall. It's within 2 KM away from the hotel. However, the room rate is quite high; with the similar price, you can get a room in the hotel near to the Luziajui or Nanjing road. The AC in the room that I stayed also having trouble, it won't cold at all.

I stayed at the Grand Mecure Century Park, Shanghai with my wife for 1 night on 10 May 2017. The initial check in was fast and the staff friendly and helpful. The room was nice & the bed and pillows very comfortable. The bathroom was spacious and nice. However, we realized that we were not being offered a welcome drink when we checked in which was normally the case for Le Club members. When we questioned the night reception on this, she was not aware of such a policy and had to called her manager on this. She was quite defensive on her ignorance and did not even offer an apology and this infuriated my wife and we demandered to see the manager. We were also asked to wait for the manager to attend to our query. When the manager met us, he was apologetic on this for his staff ignorance of the policy and offered us 2 welcome drink vouchers. He had also sent us a fruit plate to our room. He had indeed done a customer recovery in this instance which is good for the hotel's service image. Check out was also smooth fast. The only other set back for the hotel is that it is not near to the metro station wich is about 20mins away from the nearest station. Overall, I would give the hotel a 3.5 out of 5 ratings.