Grand Mercure Shanghai Century Park 5 gwiazdki

Ocena klientów 4.5/5 Liczba opinii: 2 198

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Grand Mercure Shanghai Century Park
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O hotelu

  • 10 minut taksówką do centrum wystawowego Shanghai New International Expo Centre

  • 7 minut spacerem do stacji metra (linia 9), 15 minut do Century Park

  • W pobliskim kompleksie znajdują się liczne sklepy, restauracje, bary i obiekty rozrywkowe

  • Darmowa szybka sieć WIFI i parking

  • Odkryty basen dostępny w sezonie (zamknięty od 1 września 2018 r.). Sauna, siłownia.

Usługi w hotelu i w okolicy

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Opiekunka do dziecka na życzenie
  • Klimatyzacja
  • Recepcja otwarta całą dobę
  • Pranie chemiczne
  • Kantor wymiany walut
  • Portier
Rozrywka
  • Basen
  • Centrum fitness
  • Opiekunka do dziecka na życzenie
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 3
  • Liczba barów: 2
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 5
  • Hotel kongresowy
  • Centrum biznesowe
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Grand Mercure Shanghai Century Park

No 1199 Ying Chun Road
Lianyang District
200135 szanghaj
chiny

Tel: +862151300000

Faks: (+86)21/51300333

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

  • FANGDIAN ROAD YANGGAO MID ROAD :  640/184 FANGDIAN ROAD

  • SHANGHAI METRO :  Line 9 Fang Dian Road

  • Samolotem

    PUDONG INTL AIRPT W 40km / 24,85 mil

  • Pociągiem

    CENTRE PARK W 2km / 1,24 mil

Pozycja GPS:31.2263151, 121.5605241

Nasze pokoje

Każdy z 362 przestronnych pokoi i apartamentów ma okna od podłogi do sufitu, modułowe meble, duży telewizor plazmowy oraz łazienkę z designerską wanną i wieszakiem na ręczniki.

Nasze restauracje i bary

YACHITING

Located on level 3, the décor of this Chinese restaurant features giant candelabras, overhead lights resembling chopsticks and 'pao' seats. It serves a wide array of Chinese cuisines, including Cantonese and Shanghainese delicacies.

Zdjęcie nieumowne

INFINITY

Rodzaj serwowanej kuchni: Międzynarodowa

The stylish restaurant serves an International buffet and a la carte menu. It offers a wide selection of hot and cold Asian and Western cuisines including seafood, sushi, sashimi and desserts, freshly prepared in the two interactive open kitchens.

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

PORCINI

The uniquely designed restaurant tantalises your taste buds with expertly prepared Mediterranean cuisine, including steaks and grilled seafood. This exclusive epicurean experience is a feast for your palate and eyes.

Zdjęcie nieumowne

LOBBY LOUNGE BAR

Bar przylegający do głównego holu ma stylowy wystrój - w tym zasłony z kryształowych paciorków i nowoczesne meble. To doskonałe miejsce na spotkanie oraz relaks przy drinku i przekąsce.

Zdjęcie nieumowne

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

BYTES 101 BAR

Zlokalizowany na poziomie ulicy bar ma futurystyczne, motocyklowe grafiki na ścianach, dzięki czemu przeniesie Cię w niezwykły cyfrowy świat.

Zdjęcie nieumowne

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 5

  • Maks. rozmiar: 429 m²

  • Maks. pojemność: 300 osoby

  • Maks. liczba uczestników bankietu: 260 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Grand Mercure Shanghai Century Park

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.5/5

Liczba opinii: 2 198

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 921

Customer service should be priority # 1

Ocena na stronie TripAdvisor 3.0/5

tegashd 15/07/2020 Opinia zatwierdzona w TripAdvisor

Unfortunately a management decision to cancel HBO movies has impacted on my decision to stay at this hotel. As a English speaking foreigner I prefer to watch a good movie than just international news.

Dear tegashd Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and we will resume HBO movies channel back after the Corvid-2019. Once again, We are awfully sorry for any inconvenience caused and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Hotel Manager

Need improvement

Ocena na stronie TripAdvisor 3.0/5

Dongin S Business - 21/01/2020 Opinia zatwierdzona w TripAdvisor

- This hotel changed the name from Pullman to Mercure few years back. after that the service level and general hotel feeling has been decreased. I gave my feedback before and got the promise to improve it. however I couldn't recognize any improvement on that. The location is quite convenient.

Dear Dongin S Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel was rebranding from Radisson to Grand Mercure in 2017 and we haven't been Pullman since hotel opening, however, at Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Hotel Manager

Excellent Stay at Shanghai

Ocena na stronie TripAdvisor 5.0/5

ahKenny Business - 20/01/2020 Opinia zatwierdzona w TripAdvisor

The location of the hotel is good while not excellent. It is a 10 minutes walk from any subway station. The hotel is located right at a famous shopping mall and walking distance to many nice restaurants. The Century Park is 5 minutes walk from the hotel. The front desk staffs were helpful and professional. Very willing to help. The room was big and clean, tidy and well maintained. Very quiet room because of the good shielding windows though the hotel is quite close to the main roads. Breakfast was as good as usual. No surprise with a high end restaurant. Coffee was not attractive, though. Highly recommended for staying in Shanghai, particularity for those trekking and jogging lovers.

Dear ahKenny Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Hotel Manager

Grand Mercure Shanghai Century Park - Room Review

Ocena na stronie TripAdvisor 3.0/5

7777YB Business - 06/01/2020 Opinia zatwierdzona w TripAdvisor

The room was quite clean except for the leak between the toilet and the shower room. After every shower the toilet floor is very wet, the water make the marble floor very slippery, I nearly slipped and fell a couple of times.

Dear 7777YB Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures for our shower room has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Hotel Manager

Nice hotel but staff really not friendly

Ocena na stronie TripAdvisor 5.0/5

terenceyong2019 Business - 23/11/2019 Opinia zatwierdzona w TripAdvisor

Really nice hotel, service of the staff is really bad. It does not live up accor hotel service quality. The front desk does not smile and very rude. Best is that they think i dont understand chinese. The place is convenient

Dear terenceyong2019 Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures for our front desk service has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Hotel Manager

Like place as Grand Mercure (Radissoin Blu)

Ocena na stronie TripAdvisor 4.0/5

Kiumars P Business - 23/10/2018 Opinia zatwierdzona w TripAdvisor

Staffs were friendly and warmMini bar compare to last time Radisson Blu was owner of hotel was small and had less items.Special thanks to Mr. Dennis Hu ( Director of rooms), He gave very good rate and pleasant room.

Dear Mr.Kiumars Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding our hotel room mini bar, since August this year, all mini bar items are complimentary and if you prefer more items in the future, please do not hesitate to contact me. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I remain at your entire disposal might you need any further assistance or query. Yours sincerely Dennis Hu Director of Rooms

Głośno

Ocena klientów 2.0/5

Anonimowo Pobyt służbowy - 15/06/2018 Opinie potwierdzone ALL

W ciągu nocy ktoś mocno hałasował (dzwięk podobny do wiercenia w ścianie). Hałas ustąpił dopiero po 3 nad ranem.

Szanowna Pani/Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Grand Mercure Shanghai Century Park. Jest nam niezmiernie przykro, że nie spełniliśmy Pani / Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Grand Mercure, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią/Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem,

Good hotel but i will never stay again

Ocena na stronie TripAdvisor 4.0/5

Beng Kiat P Business - 11/11/2017 Opinia zatwierdzona w TripAdvisor

I feel disappointed as a platinum member, i stay in Accor hotel almost every week. I was having discussion with my customer in the lounge and i was told that i need to pay for my customer. To my understanding that i am allow to bring one guest but not in this Grand Mercure Shanghai Century Park. I feel very warm in the room and nothing it can help. After all, it is a good hotel with lots of restaurant nearby.

Business Trip in Shanghai Pudong

Ocena na stronie TripAdvisor 5.0/5

Eric F Business - 05/09/2017 Opinia zatwierdzona w TripAdvisor

Stayed for a week at the Grand Mercure Shanghai Century Park hotel - I recommend an executive level room which gives you access to the lounge (now back on the 20th floor), great for a quiet breakfast, afternoon tea or evening snack/cocktail. The room size is good - all rooms are very clean, and I believe offer good value for money. No metro stop nearby, however taxis are always available. Wifi could be faster but that may depend on room location. Band playing in Bytes 101 bar and the exec lounge staff are all outstanding!

Nice Hotel and lovely area

Ocena na stronie TripAdvisor 5.0/5

valerii26 Business - 17/05/2017 Opinia zatwierdzona w TripAdvisor

I was attending a trade show at the new exhibition center, that was my first reason why I chose that hotel! but was quite surprised, because of the hotel itself: nice staff, great rooms, cool club lounge! (btw: the happy hour is from 5.30pm to 7.30pm) Its only 5 min cab drive to the trade show center or 20 min walk, just straight, which can be nice after a long standing! The area around is just lovely, with quiet road (related to Shanghai level), lot of bars and restaurants around with a pedestrian street + a Carrefour where you will find lot of stuff and even more) highly recommended! Enjoy)

Dear valerii26, Thank you for taking the time to share your experience in Grand Mercure Shanghai Century Park. It is a great pleasure to read that you overall had an good stay here. We look forward to hosting you again with us. Yours sincerely, Dickens Li Hotel Manager

Pricey + Air Condition didn't work properly

Ocena na stronie TripAdvisor 3.0/5

david5757 Business - 16/05/2017 Opinia zatwierdzona w TripAdvisor

The location of the hotel is good if you want to visit the Shanghai International Expo Hall. It's within 2 KM away from the hotel. However, the room rate is quite high; with the similar price, you can get a room in the hotel near to the Luziajui or Nanjing road. The AC in the room that I stayed also having trouble, it won't cold at all.

Dear David S, Thank you for taking the time to share your experience in Grand Mercure Shanghai Century Park. We have already cascade your comments to our Engineering. And they promise to fix the air-condition as soon as possible. We look forward to welcoming you back if your travels take you to Shanghai again and show our improvement. Yours sincerely, Dickens Li Hotel Manager

M stay at Grand Mercure Shanghai Century Park

Ocena na stronie TripAdvisor 3.0/5

ongkaichew Couples - 14/05/2017 Opinia zatwierdzona w TripAdvisor

I stayed at the Grand Mecure Century Park, Shanghai with my wife for 1 night on 10 May 2017. The initial check in was fast and the staff friendly and helpful. The room was nice & the bed and pillows very comfortable. The bathroom was spacious and nice. However, we realized that we were not being offered a welcome drink when we checked in which was normally the case for Le Club members. When we questioned the night reception on this, she was not aware of such a policy and had to called her manager on this. She was quite defensive on her ignorance and did not even offer an apology and this infuriated my wife and we demandered to see the manager. We were also asked to wait for the manager to attend to our query. When the manager met us, he was apologetic on this for his staff ignorance of the policy and offered us 2 welcome drink vouchers. He had also sent us a fruit plate to our room. He had indeed done a customer recovery in this instance which is good for the hotel's service image. Check out was also smooth fast. The only other set back for the hotel is that it is not near to the metro station wich is about 20mins away from the nearest station. Overall, I would give the hotel a 3.5 out of 5 ratings.

Dear Ongkaichew, Thank you for choosing Grand Mercure Shanghai Century Park and for your feedback. We are delighted to know that our service and rooms meet your needs. Please receive my apology that our staff do not aware of Le Club members’ benefits. We will do better training to every team member. Having loyal guests is indeed the best reward we can have. We look forward to welcoming you back if your travels take you to Shanghai again. Yours sincerely, Dickens Li Hotel Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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