Grand Mercure Shanghai Century Park 5 gwiazdki

Ocena klientów (Ocena ALL) 4.9/5 Liczba opinii: 478

O hotelu

  • 10 minut taksówką do centrum wystawowego Shanghai New International Expo Centre

  • 7 minut spacerem do stacji metra (linia 9), 15 minut do Century Park

  • W pobliskim kompleksie znajdują się liczne sklepy, restauracje, bary i obiekty rozrywkowe

  • Darmowa szybka sieć WIFI i parking

  • Odkryty basen dostępny w sezonie (zamknięty od 1 września 2018 r.). Sauna, siłownia.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Grand Mercure Shanghai Century Park

No 1199 Ying Chun Road, Lianyang District
200135 Szanghaj
Chiny

Pozycja GPS:31.2263151, 121.5605241

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Nasze pokoje

Każdy z 362 przestronnych pokoi i apartamentów ma okna od podłogi do sufitu, modułowe meble, duży telewizor plazmowy oraz łazienkę z designerską wanną i wieszakiem na ręczniki.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.9/5  Liczba opinii: 478

Ocena TripAdvisor  4.0/5  Liczba opinii: 923

Zero Stars Zero International Standard

Ocena na stronie TripAdvisor 1.0/5

asiahotel Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Advertised as a 5 star Hotel in an international brand. Winter is here so there is no heating at breakfast. You should wear your thick warm coat as the heating is broken. At least the salad is still cold. Chefs can't cook sunny side up eggs. They are either raw or the chefs trick is to spilt the egg yolk and egg white and cook separately then put back together. No international TV Channels No 5 star food available like salmon or tuna or bananas or blueberry muffins. Stop it, your asking for too much quality. The chef then cooks blueberry muffins with blueberry Jam.. great solution The hotel advertises 3 restaurants, where are they? Food in Club Lounge is the reheated food from the buffet. At least you can lose weight quickly. Club Lounge drinks were all warm because the fridge had broken.. Perhaps it makes the beer stronger to drink it warm. If you want a fake 5 star and you can accept zero service and zero standards and appreciate being treated like an insignificant then this is the place for you... Come to paradise with an open mind.

Grand Mercure Shanghai Century Park 证大美爵酒店 - hotel near SNIEC

Ocena na stronie TripAdvisor 3.0/5

CitiesNomad Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The hotel is located within a residential area with Century Park nearby. It is adjacent to shopping complex 证大大拇指广场 (Zhengda Damuzhi Guangchang), which has eateries (largely Asian cuisines), Carrefour supermarket, retail shops, etc. Or cross the bridge to the shopping mall opposite 联洋广场 (Lianyang Guangchang), where you can find more shops eg. Starbucks and Costa Coffee. From Pudong Airport, the ride took about 40mins to the hotel. Cabby may not recognise the hotel name证大美爵酒店 (Zhengda Meifu Jiudian) or the road that the hotel is located - 迎春路 (Yingchun Road). But if you tell tell them "Damuzhi Guangchang" (means Big Thumb Plaza), they may be able to identify. Do have the hotel name and address in Chinese (specifically. in Chinese characters) with you. It is likely that the cabby will input these information and navigate using a mobile app. Many hotel guests stayed here to attend events at SNIEC, which is a 5-min drive or a 30-min walk away. Getting to the Exhibition Centre was not an issue but getting back to the hotel was challenging with long queues for taxi at SNIEC. I previously stayed here when it was Radisson Blu Hotel Pudong Century Park. The room comfort level had been consistent. Room size was good for 2 pax and i like the bright lighting and modern decor. But I had issue with the bathroom privacy blind, which was not fully covered, leaving a gap next to a mirror, so do take note if you are sharing a room. The breakfast was alright, except for the live stations (eg egg station), most items were not warm. Would have been ideal if there were more selections. Service was standard as with other hotels' service level in Shanghai -- not the 'smiley' sort of hospitality but they do deliver. During my stay, not sure what went wrong, a guest opened our room door by mistake, so do double-check to ensure that the door is fully shut.

Dear value guest Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Hotel Manager

Why no pool?!

Ocena na stronie TripAdvisor 1.0/5

Ana_kronism Friends getaway - Opinia zatwierdzona w TripAdvisor

We planned to have a little staycation here but upon contacting the hotel, they said the pool was shut. Why is your outdoor pool closed in August?! This is especially puzzling as other outdoor pools are open in hotels in Shanghai. It’s shocking that you are charging more per night that some of these establishments. Very disappointing.

Dear Ana_kronism Thank you for choosing Grand Mercure Shanghai Century Park as your preferred accommodation. At the outset, please accept our most sincere and unreserved apology as our hotel outdoor swimming pool was not ready when you planned to staying with us. In order to provide better swimming pool to our guests and also follow up the instructions from Shanghai Swimming Association during the COVID-2019 period, we need renovate our swimming pool now. We greatly regret that on the occasion we were not able to deliver the caring and attentive service, which you are entitled to. Once again, please accept our sincere apology for the inconvenience we have caused. We sincerely hope that this swimming pool issue has not marred the overall impression of our Grand Mercure Shanghai Century Park and trust that you will give us an opportunity to restore your confidence in us. I will be more than happy to personally coordinate your stay to ensure that it is comfortable in the future. I remain at your entire disposal may you need any other information or need any sort of assistance Thank you very much. Yours sincerely Dennis Hu Hotel Manager

Customer service should be priority # 1

Ocena na stronie TripAdvisor 3.0/5

tegashd Solo travel - Opinia zatwierdzona w TripAdvisor

Unfortunately a management decision to cancel HBO movies has impacted on my decision to stay at this hotel. As a English speaking foreigner I prefer to watch a good movie than just international news.

Dear tegashd Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and we will resume HBO movies channel back after the Corvid-2019. Once again, We are awfully sorry for any inconvenience caused and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Hotel Manager

Awful

Ocena na stronie TripAdvisor 1.0/5

Marion C Rodziny - Opinia zatwierdzona w TripAdvisor

Terrible hotel not one person spoke English or even tried to didn’t explain you needed your card to operate the lift after coming off 2 flights and two transfers you just want a shower and rest the smell coming of the shower drain was absolutely disgusting room was clean beds were comfy. Next morning tried to buy breakfast what a palaver that was got told No no no I hadn’t paid eh I was trying to ended walking out I’m putting up a photo of the ceiling in the shower think something needs to be done about that holiday was booked through Travel2

Dear Marion C Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. Our front office manager will provide more trainings of English & checkin procedure as well as breakfast offer to receptionists and executive housekeeper will inspect hotel shower room drainage & deeply clean carefully. We sincerely hope to know more about your stay experience. Please contact us at hm@grandmercure-shanghai-centurypark.com at your convenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Hotel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 611 Liczba opinii 9.3/10 Lokalizacja
  • 622 Liczba opinii 8.3/10 Pokój
  • 799 Liczba opinii 8.7/10 Obsługa
  • 9 Liczba opinii 6.2/10 Internet
  • 319 Liczba opinii 9.5/10 Dobra oferta cenowa
  • 239 Liczba opinii 8.8/10 Czystość
  • 235 Liczba opinii 7.4/10 Śniadanie
  • 18 Liczba opinii 4.8/10 Napoje

Zarządzane przez Trustyou

Szanghaj - wszystkie nasze hotele