Novotel Shanghai Atlantis 4 gwiazdki

I've been stuck here for already one month, during my business trip to Shanghai. Following services are suspended: - All the restaurants, bars and shops - Laundry - Room cleaning / garbage collection - Swimming pool / gym etc. Room prices are fully charged, although this place is deep below the 4-star standard. With no option of leaving or talking with the management, I can only complain online. Even sending this review took me all afternoon, since WiFi in the room is too slow. So slow that it's impossible to do any remote work or even a video call. Also, hotel is charging abt. 10USD extra for each pre-packed meal or bowl of instant noodles. Actual quality and quantity of provided food is not more than 2USD, in my view this should be arranged for free. No information is provided about status of lockdown, or positive cases in hotel. There's no fresh air, central AC is noisy and smells of chemicals and disinfectant liquid that's soaked everywhere all the time, even on the food. Travelers, be kindly advised to avoid this place until it's properly vented after the lockdown.

A great hotel that is both quiet and close to Shanghai Pudong financial district and a two stop subway ride to large shopping malls with numerous dining options. Great view of the Huangpu River and close to running trails. Although this hotel has been around for awhile, it's very clean and well maintained. Nice indoor swimming pool and large fitness center. Great customer service from Kobe and Shelly. Both made my stay wonderful.

I've stayed at quite a few Novotels over the years, but this one really could use some real renovation as the rooms are showing some extreme aging. The breakfast, while having many options, you could tell the quality of the food items served was pretty poor or lacking in taste. I'd rather a smaller selection with higher quality items. The lounge, as a platinum member, was the most hysterically bad lounge I've encountered in China, maybe in Asia Pacific region. The food was something that looked like it was left overs from the terrible breakfast, and not inviting at all. However, if you wanted a drink of red wine, while pouring my first glass, the lounge attendant explained it would be my only glass because they didn't want to open another bottle. They had a few hard liquors out but ultimately, the lounge, while large, is devoid of anything to eat or drink, so I completely didn't use it during my stay. It probably all meets Novotel standards in APAC, at the barest minimum possible, like checking boxes, but I'd say this is one of the worser if not worst properties I've been too. Probably the most irritating issue for myself was the wifi was at a max 5mbps down but speeds averaged 1-2 mbps throughout the day and up-speeds were at 50mbps. One the service reps tried to get IT to look into the issue but ultimately nothing improved and I moved to another Accor property as result. As someone who has stayed at many Accor properties, this is one to really avoid.

Close to restaurants and supermarkets, only 5-10 minutes walking from/to subway station. The hotel, rooms and service are very good and efficient. Breakfast buffet is amazing, everyday slight changes in one or more dishes, offering healthy, diet and regular breakfast for both Chinese and western style.

Pros · Friendliness and helpfulness. Very good concierge service. Elena at the front desk was so kind and helpful and on top of everything. There is an affordable massage place just next to the hotel entrance. The breakfast buffet was fantastic. Cons · Not many restaurants around the hotel. Piano in lobby was not in use and just served as decoration. Revolving restaurant was not up to expectation as far as the diversity of the food offer is concerned (too many meat dishes).