泗水满者伯夷美憬阁酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,275 评论

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描述

酒店其他优惠

  • Exceptional character mixing classical colonial architecture.

  • 美丽的花园、户外游泳池、倍受赞誉的水疗中心和历史之旅。

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

我们的客房

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酒店位置

泗水满者伯夷美憬阁酒店

Jalan Tunjungan 65, Kec Genteng, 60275
60275 泗水
印度尼西亚

GPS:-7.259726, 112.740077

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,275 评论

TripAdvisor 评级  4.5/5  1,528 评论

卓越奖 2023

A Magical Place to Stay

Tripadvisor 评级 5.0/5

Nomad41837212763 经 TripAdvisor 认证的评论

A wonderful experience from the moment you arrive. The staff are extraordinary. The hotel is like a palace. The gardens are tended to perfection. The swimming pool is huge. Absolutely beautiful place in a great location. I wouldn't dream of staying anywhere else in Surabaya.

Amazing lunch at the Majapahit Indigo

Tripadvisor 评级 5.0/5

PrempalH 经 TripAdvisor 认证的评论

Had lunch at the Indigo within the Majapahit Hotel. Very good service, highly recommended. Served by Keisya. Amazing service again. Will definitely visit again. recommend the gado gado, rawon iga and they have a wood fired oven!! do visit and leave your reviews

Dear Prempal H It is very pleasant to read your beautiful words after your recent lunch experience with us at Indigo Restaurant of Hotel Majapahit Surabaya MGallery. We are delightful to know that you extremely happy with the food and the service especially by our team Keisha, We thank you for your recommendation, it really means a lot to us. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time. Very Best Regards, Kahar Salamun General Manager

Upgraded to a Majapahit Suite.

Tripadvisor 评级 5.0/5

Blue D 经 TripAdvisor 认证的评论

If you want to have a big family meeting this is a good way to do it. You get a nice big living room the same size as the bed room and bathroom. As in the Executive rooms a nice big bathroom with both bath and shower. Lots of high-pressure hot water. The level of service was top notch as I would have expected. The breakfast choice was interesting and extensive and well up to expectations, I particularly liked the rotating local speciality which made sure every day was different. The key elements of A/C and plumbing were without fault, it could even get too cold. The pillows are some of the best anywhere. Really needs more conveniently placed sockets available in the bedroom to charge your devices. The desk in the living room has four sockets which is more like it.

Dear The Blue Duck, Greetings from Hotel Majapahit Surabaya! It was a pleasure to have you as our guest at the Hotel Majapahit Surabaya during your recent visit, we do hope that your journey home was safe and enjoyable. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve our facilities and services that we provide to ensure that we are meeting, if not exceeding, your expectations. Of course I am pleased to learn that you enjoyed your visit with us and found the overall experience to be good. I would like to thank you very much for your gracious comments will truly serve as an inspiration for all of us to continue to care for and delight our guests. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement. I look forward to the opportunity of welcoming you back to the Hotel Majapahit Surabaya in the not too distant future. Yours sincerely, Kahar Salamun General Manager

Great place!

Tripadvisor 评级 5.0/5

José Tomás D 经 TripAdvisor 认证的评论

Food was great! Super tasty and well dones. And the service is amazing. Nanda is the best!!! She took care of everything and was very helpful and nice. Would highly recommend to visit and stay at the hotel! We stayed for one night before going to bromo.

Dear Jose Tomas D, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day, and enjoyed every aspect and it is such a delight knowing that you have something to remember from this hotel especially the quality of our food and excellent service by our staff. I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

Not like 5 stars hotel. be like 2 stars

Tripadvisor 评级 1.0/5

Mobile66771979148 Solo travel - 经 TripAdvisor 认证的评论

I visit at fitness and pool in majapahit hotel so look old and not like 5 stars. The air conditioner in gym like in hell. Sauna broken, all look old and not repair well. Jacuzi must pre order to swim because i dont know. So my opinion if u go there and want to use spa and fitness and pool i'm not suggested.

Dear Guest, Thank you for your comment on the trip advisor and sharing your thought about our GYM facilities. We understand the importance of providing facilities that matches our guests' expectations. On the other hand, we do realize that changes should not only covering wellness facilities, but the entire system including procedures that should be implemented not only for the comfort of certain guests or members but also our guests as a whole, therefore there’s some adjustment is applied. Changes cannot be done instantly, but we are committed to always making improvements and therefore we're taking steps to improve our wellness facilities such as changing the GYM rubber floor, fixing the Sauna and Jacuzzi, refresh the SPA area including its corridor, renew the AHU system and more to come. Best regards, Kahar Salamun, General Manager.

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其他网络用户评价我们的酒店

  • 470 评论 9.4/10 位置
  • 785 评论 7.9/10 房间
  • 896 评论 9.3/10 服务
  • 5 评论 8.3/10 上网
  • 563 评论 8.7/10 氛围
  • 551 评论 8.3/10 设施
  • 360 评论 8.9/10 早餐
  • 356 评论 8.7/10 舒适度

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