Majapahit Hotel Surabaya - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.8/5 1,002 评论

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Majapahit Hotel Surabaya - MGallery Collection - Image 1
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Majapahit Hotel Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 泗水, 印度尼西亚

描述

酒店其他优惠

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • 美丽的花园、户外游泳池、倍受赞誉的水疗中心和历史之旅。

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

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酒店位置

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 泗水
印度尼西亚

GPS:-7.259726, 112.740077

电话
传真 +62 31 5454111

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,002 评论

客户意见评级 4.5/5

Jinxia W. 情侣住宿 - 所有已确认评论

地理位置好，充满历史氛围，很别致的古董酒店，我们在酒店度过了很开心的三晚，为了庆祝纪念日，酒店为我们准备了欢迎礼物，我们很感动。房间干净、视野好，很安静，工作人员热情、充满微笑，非常满意的一次入住体验

Dear Jinxia W., Happy Anniversary once again! It was a true honor to be part of your special celebration. I am deeply touched to hear that our welcome gift added a meaningful note to your three-night stay. At Hotel Majapahit, we believe that life's most important milestones deserve a backdrop of history and charm. I am delighted that you found our rooms clean, quiet, and scenic, and that the warm smiles of our staff made you feel truly welcome. Thank you for your kind words about our "antique-style" atmosphere. Preserving the 1910 soul of this landmark while providing a satisfying modern experience is our greatest passion. We look forward to welcoming you back for many more anniversaries and special moments in the years to come! Sincerely, Kahar Salamun General Manager Hotel Majapahit Surabaya MGallery

客户意见评级 5.0/5

Tang Y. 情侣住宿 - 所有已确认评论

非常美丽，交通方便，服务品质高

Dear tang y., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

客户意见评级 5.0/5

Quan L. 朋友住宿 - 所有已确认评论

酒店就位于市中心，周围有很多可逛的地方，但其内部又十分静谧，庭院被打理的相当富有生机，结合老建筑的白色柱廊很有美好的怀旧气息。客房特别宽敞舒适，保留了古典的韵味，在这样精致美好的环境里令人身心愉悦。

Dear Quan L., Thank you for your beautiful and poetic review of Hotel Majapahit Surabaya. It is a delight to hear that you appreciated the "remarkable tranquility" of our hotel. We often describe our courtyard as an urban oasis, and I am so pleased that the meticulously maintained gardens and our iconic white colonnades provided the nostalgic atmosphere you were looking for. Preserving the "classic ambiance" of our spacious guest rooms while ensuring they remain exceptionally comfortable is a labor of love for our team. Knowing that you had a truly pleasant and relaxing experience is the greatest validation of our efforts to maintain this 115-year-old landmark. Thank you for choosing to stay with us. We look forward to welcoming you back to our peaceful corner of the city center very soon. With warm regards, Kahar Salamun General Manager Hotel Majapahit Surabaya MGallery

客户意见评级 3.5/5

Jiaxin C. 单人住宿 - 所有已确认评论

设施老旧，浴缸水出来是黄的

Dear Jiaxin C., Thank you for providing us with your honest feedback. Please accept my sincerest apologies for the issues you encountered during your stay. As a heritage hotel dating back to 1910, we work tirelessly to balance the preservation of our historic charm with the needs of modern infrastructure. However, I am deeply concerned to hear about the water quality in your bathtub. This is certainly not the standard of excellence we strive to provide. Please be assured that I have shared your feedback immediately with our Chief Engineer to conduct a thorough inspection and flushing of the plumbing lines in that specific wing. We are currently in the midst of an ongoing restoration program to ensure our historic facilities provide the modern comfort and reliability our guests expect. We value your patronage and would appreciate the chance to restore your confidence in us. Should your travels bring you back to Surabaya, please contact me directly so I can personally oversee your arrangements and ensure a flawless experience. Sincerely, Kahar Salamun General Manager Hotel Majapahit Surabaya MGallery

客户意见评级 4.5/5

Zhenwei L. 家庭住宿 - 所有已确认评论

酒店环境打造很好，复古，拍照出片，有游泳池SPA配套很完善，房间略显旧，但是对于老酒店来说还是很好了！早餐也很丰富。

Dear Zhenwei L., Thank you for your fantastic review! We are delighted that you enjoyed our excellent location—being steps away from Surabaya's vibrant shopping scene while remaining a convenient hub for exploring the Zoo and catching your flight. It is wonderful to hear that you appreciated our "retro feel." As a heritage landmark, we take great pride in being a "living museum" that offers a perfect backdrop for our guests' photos. I am also glad that our swimming pool, spa facilities, and plentiful breakfast added to the enjoyment of your stay. Regarding the rooms, we appreciate your understanding of our "older hotel" charm. We work hard to balance the authentic soul of a 1910 building with modern comforts through constant care and maintenance. We look forward to welcoming you back for more photos and relaxation in the heart of Surabaya! Sincerely, Kahar Salamun General Manager Hotel Majapahit Surabaya

其他网络用户评价我们的酒店

  • 381 评论 9.4/10 位置
  • 628 评论 8.2/10 房间
  • 757 评论 9.5/10 服务
  • 8 评论 9.5/10 上网
  • 490 评论 8.7/10 氛围
  • 460 评论 8.6/10 设施
  • 286 评论 8.7/10 舒适度
  • 284 评论 8.8/10 食物

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