泗水帖木儿诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 805 评论

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泗水帖木儿诺富特酒店 - Image 1
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Jl Kedung Baruk 28, 60298 泗水, 印度尼西亚

描述

酒店其他优惠

  • 提供 264 个房间与套房，包括高级房、豪华房、行政房、套房以及行政套房。

  • Food Exchange | Pinisi 休闲酒吧 | Damsole 泳池酒吧 I Una Una Sky 休闲区

  • InBalance 健康与水疗中心 | 成人与儿童泳池 | 儿童游乐室

  • 大型宴会厅和 10 间多功能厅

  • 全酒店区域提供高速无线网络连接

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酒店位置

泗水帖木儿诺富特酒店

Jl Kedung Baruk 28
60298 泗水
印度尼西亚

GPS:-7.310807, 112.77313

电话
传真 +62 31 99203999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

FOOD EXCHANGE

诺富特 Food Exchange 餐厅供应国际美食和单点菜单，包括丰富的亚洲和国际特色美食，以及“私人定制”高级料理。时尚高级的食材让您体验到舌尖上的欧式和亚洲风情。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  805 评论

TripAdvisor 评级  4.8/5  2,120 评论

a cozy family getaway at novotel samator surabaya timur

Tripadvisor 评级 5.0/5

Devi N 经 TripAdvisor 认证的评论

staying at this hotel was such a great experience. the breakfast was so good with plenty of delicious options. the staff were friendly and helpful, making the stay very comfortable. the facilities were excellent, including separate swimming pools for adults and children, which was really convenient. there were also water dispensers in every corner of the building, which was a thoughtful and useful touch. overall, everything was well-maintained and enjoyable.

Dear Devi N, Thank you for sharing your positive experience at Novotel Samator Surabaya Timur. We are thrilled to hear that you enjoyed our breakfast offerings, found our staff to be friendly and helpful, and appreciated the family-friendly facilities, including the separate swimming pools. It is wonderful to know that our efforts to provide convenient amenities, such as water dispensers throughout the hotel, contributed to your enjoyable stay. Your feedback is invaluable to us, and we look forward to welcoming you and your family back in the future. Best Regards, David Kalalo General Manager

Great experience with this Novotel

Tripadvisor 评级 5.0/5

Stay59652883508 经 TripAdvisor 认证的评论

Had a nice experience staying in this hotel for 2 nights. Staff was very helpful from receptionist to doorman and especial thanks to Mr. Rizka who picked up us from the airport at late night and he was very polite and drove perfectly.

Dear Stay59652883508, Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay and that our staff, particularly Mr. Rizka, provided exceptional service. Your kind words motivate us to continue delivering excellent hospitality. Best Regards, David Kalalo General Manager

Good hotel in Indonesia

Tripadvisor 评级 5.0/5

Rizal E 经 TripAdvisor 认证的评论

Nice and good hotel with excellent food and beverages in Surabaya. Easy to access. Hotel staff,Erlin so helpfull for all hotel arrangement

Dear Rizal E, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our food and beverages, as well as the assistance provided by our staff member, Erlin. Your feedback is greatly appreciated. Best Regards, David Kalalo General Manager

Choose here over the 2 Mercure hotels in this city

Tripadvisor 评级 5.0/5

gaksital 经 TripAdvisor 认证的评论

I stayed in room 2005 (Superior suite). The superior suite at this hotel was excellent, except for the curtains that didn't close properly and the JBL speaker in the bedroom that didn't work properly. Personally I liked here better than Hotel Majapahit. Late check-out - a perk for Accor elite members above platinum - was also available until 4 pm. Despite being a 4-star hotel, this hotel has an executive lounge. I'm grateful that this hotel offers a lounge for Accor platinum/diamond members. The only downside was that the breakfast menu was mostly Indonesian so I didn't have much to eat besides salad and an omelet. Other than me there were hardly any foreign guests and almost all were Indonesian. So this is completely understandable. The bar staff were all friendly, I'd like to praise a very young male intern. I put a security deposit on my Amex, but there was a problem with the deposit cancellation upon checkout. This is not the employees' fault, it is stupid BCA's problem. I hope they can resolve this issue asap.

Dear Dr. Han, Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you enjoyed the superior suite and appreciated our executive lounge amenities available for Accor platinum and diamond members. We sincerely apologize for the inconvenience you encountered with the curtains and the JBL speaker. Your feedback is valuable, and we will address these issues to enhance the comfort of our guests. Regarding the breakfast options, we aim to cater to a diverse range of tastes, and we appreciate your understanding of our menu offerings. Your comments will be taken into consideration for future improvements. We are also grateful for your kind words about our bar staff, especially our young intern, who will be encouraged by your praise. As for the security deposit issue, we appreciate your patience and understanding as we work to resolve this matter with our banking partner. Thank you once again for your feedback, and we hope to welcome you back soon. Best Regards, David Kalalo General Manager

Lunch buffet

Tripadvisor 评级 5.0/5

Climber62513990434 经 TripAdvisor 认证的评论

The staff are friendly and attentive, quickly clearing plates and assisting guests when needed. Although the restaurant can be quite crowded during peak hours, the service remains efficient.

Dear Climber62513990434, Thank you for your positive feedback regarding our lunch buffet. We are pleased to hear that you found our staff friendly and attentive. Your comments on our service efficiency during busy times are greatly appreciated and will encourage our team to maintain these standards. Best Regards, David Kalalo General Manager

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其他网络用户评价我们的酒店

  • 185 评论 7.7/10 位置
  • 524 评论 8.6/10 房间
  • 471 评论 8.6/10 服务
  • 15 评论 8.4/10 上网
  • 293 评论 8.4/10 清洁度
  • 251 评论 7.4/10 食物
  • 205 评论 8.2/10 早餐
  • 192 评论 8.4/10 舒适度

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