泗水市瑞享酒店

客户意见评级 (ALL 评级) 4.8/5 1,506 评论

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Jl Ahmad Yani 路 71 号, Margorejo, Wonocolo, 60238 泗水, 印度尼西亚

描述

酒店其他优惠

  • 酒店靠近商务区、购物中心和嘉年华游乐园。

  • 靠近 Maspion 广场

  • 餐厅供应各种正宗的印尼美食、亚洲美食和西方美食。

  • 入住期间，可享受每日免费活动。

  • 客人可使用客房内和公共区域的免费无线网络。

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酒店位置

泗水市瑞享酒店

Jl Ahmad Yani 路 71 号, Margorejo, Wonocolo
60238 泗水
印度尼西亚

GPS:-7.314266, 112.734917

电话
传真 +62 31 99845999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

Patita Restaurant

Patita 餐厅以自助餐和点餐服务的形式供应各种正宗的印尼美食、亚洲美食和西方美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  1,506 评论

TripAdvisor 评级  5.0/5  293 评论

卓越奖 2024

Good

Tripadvisor 评级 5.0/5

Voyager07879984450 经 TripAdvisor 认证的评论

Good room room, nice service , has a good staff polite, helpfully and care to the guest , good facilities and good restaurant, clean room and tidy good lobby, has a good view from the room Nice pool, and gym , all facilities and staff really good

Dear Voyager07879984450, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Artistic comfortable and nice 5 stars hotel with competitive rate adjacent in the heart of Surabaya.

Tripadvisor 评级 5.0/5

andrik456 商务住宿 - 经 TripAdvisor 认证的评论

A very comfortable 5 stars hotel in Surabaya city, with very responsive, polite and competent group of staffs. Nice foods, clean, artistic interior. The Cluster FO Manager showcases his 5 stars service. Striving to take care matters in utmost quality. In general a very positive experience. A highly recommended hotel. Definitely will come back to stay here.

Dear Andrik456, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yovi Syahilman Hotel Manager

不错

客户意见评级 4.5/5

William 商务住宿 - 所有已确认评论

不错， 唯一的缺点就是毛巾的颜色有点不够白

尊敬的 Yuliang Z.： 感谢惠赐有关下榻 Mövenpick Surabaya City 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Eksi Ayuningtyas General Manager

Warm welcome received from the management team on my second visit.

Tripadvisor 评级 5.0/5

AlfredTanJB Solo travel - 经 TripAdvisor 认证的评论

Received a very warm welcome from the management team led by GM on my 2nd visit in May. Really appreciated for all the special arrangement given during my stay in Movenpick Surabaya in order to make my stay more enjoyable and delightful. The staffs from the restaurant, both Dimas, Bagun and the rest. They are just like an old friends and always provide the attentive services during my 2 nights stay in Movenpick Surabaya. I’m looking forward to be back again to Movenpick Surabaya on my next trip to Surabaya. I’m pretty sure that I’ll have another seamless and enjoyable stay like this time round. Once again thank you so much for the superb 5* services provided by the whole team.

Dear AlfredTanJb, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Fullboard Meeting

Tripadvisor 评级 3.0/5

erullu 商务住宿 - 经 TripAdvisor 认证的评论

We held a large annual national event in 32 provinces in Indonesia on May 27-31, 2024, I brought a large group with a number of 36 Fullboard meetings, and we used one of the meeting rooms there for 5 days, called Medang room. At first, I was confused by hotel sales because they overhandled other sales. And finally the one who handled our group was called Mbak Ayu. She was direct to me because I was the PIC of the event. One of the female staff in the Front desk agent section really helped me in the checkin process for my participants, she went back and forth to give me the room key, I love her effort. Give hes appreciation, the hospitality spirit is very visible. And I forgot her name. This hotel is already good because they are an accor group, maybe even more prepared when they are going to serve big group events with a big number of pax so that they can communicate with one door. So far for the room is very good we like the interior. The banquet staff took a long time on the first day there was no one on standby in front of the room so it was a bit difficult when we had technical problems in the room. We were not given any complimentary even though the number of our pax was big and the fullboard meeting... I asked for the compliment only additional 3pax plates for lunch and dinner but they didn't give it. No problem. Luckily our event went smoothly until it was over. But i love the view when the sun goes down.

Dear Erullu, Thank you for taking the time to share your feedback about your recent stay at Movenpick Surabaya City. We are delighted that you found the room interior to be good with nice view in the evening as well as helpful front office staff during check in process. At Movenpick Surabaya City, we are committed to providing excellent service to every guest who visits us. We understand that present of staff during the meeting is essential in order to ensure guests feel welcome and comfortable during their meeting. It's unfortunate that these standards were not met during your event and we apologize for any inconvenience this may have caused. We will certainly use your feedback as an opportunity to review our maintenance service and housekeeping practices so that we can strive to improve our standards in the future. Thank you again for choosing Movenpick Surabaya City for your stay in Surabaya, and we look forward to welcoming you back in the near future. Sincerely, Eksi Ayuningtyas General Manager

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其他网络用户评价我们的酒店

  • 164 评论 7.1/10 位置
  • 586 评论 8.8/10 房间
  • 825 评论 9.3/10 服务
  • 11 评论 6/10 上网
  • 355 评论 8.8/10 清洁度
  • 177 评论 8.5/10 早餐
  • 163 评论 9.1/10 氛围

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