Novotel Melbourne South Wharf 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 4 666

Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
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Описание

Особенности отеля

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

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Расположение отеля

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

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Гостиничные услуги

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При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 4 666

Рейтинг TripAdvisor  4.5/5  Отзывов: 495

Сертификат качества 2024

Novotel Melbourne South Wharf – Great Location, But Skip the Food

Примечание: Tripadvisor 4.0/5

PaulTahoe Реальные отзывы TripAdvisor

I recently stayed at the Novotel Melbourne South Wharf and found the hotel to be an excellent choice for its location. Situated right by the South Wharf shopping mall and waterfront, it’s perfect for exploring the area. The room was very clean, and the rate was fair, making it a good value for the price. Unfortunately, the food and beverage experience left much to be desired. The room service was disappointing—I ordered a hamburger, expecting a straightforward dish, but it was subpar and not even edible. The breakfast buffet didn’t fare much better, with food quality below standard and service that felt inattentive. While I’d recommend the hotel for its convenient location and reasonable pricing, I suggest skipping the on-site dining. Instead, take advantage of the numerous excellent F&B options just across the street in the shopping mall area or along the waterfront. These alternatives more than make up for the hotel's shortcomings in this department.

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated the cleanliness of our rooms and found our hotel to be a good value for the price. Our team strives to maintain the highest standards of cleanliness and affordability for our guests. However, we regret to hear that your dining experiences did not meet your expectations. Please accept our sincere apologies for any disappointment caused by the quality of the room service and the breakfast buffet. We understand how crucial meal satisfaction is to the overall guest experience and we will take your comments into consideration as we continue to improve our dining offerings. Nonetheless, it is great that our unbeatable location enhanced your stay, providing easy access to the nearby South Wharf shopping mall and the vibrant waterfront. We are proud to offer such a prime location, which is perfect for guests looking to explore Melbourne. We are hoping to welcome you back in the future. All the best. Novotel Melbourne South Wharf Team

Great stay

Примечание: Tripadvisor 5.0/5

Corrlisa Friends getaway - Реальные отзывы TripAdvisor

This was a great stay. Excellent location, terrific service from all staff before and during the stay and great facilities including the restaurant where we had a lovely meal. Room was very good, very clean and contained everything we needed, including a very comfortable bed. I would not hesitate to return or recommend.

Dear Corrlisa, Thank you for this great review. We are thrilled to hear about your wonderful stay at Novotel Melbourne South Wharf. We are delighted that you enjoyed our attentive service, modern facilities, and the culinary delights at our restaurant. It is great that our accommodations met your needs with impeccable cleanliness, a very comfortable bed, and all the necessary amenities to enhance your stay. Your commendation of our strategic location, directly across from the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre, fills us with pride. We look forward to welcoming you back soon. Kind regards, Novotel Melbourne South Wharf Team

Great Location & Comfortable Bed

Примечание: Tripadvisor 5.0/5

Angela G Реальные отзывы TripAdvisor

Service people were incredibly friendly and helpful. The room was modern, clean and the bed was super comfortable. Location was excellent for playing pickleball at The Jar and also convenient to restaurants and DFO shopping. Only a short 15-minute walk from Spencer Street Station and access to the airport Skybus and rail services.

Dear Angelagp, Thank you very much for your kind review. We are thrilled to hear that your stay with us was enjoyable. We are delighted that you appreciated our convenient location directly across from the South Wharf DFO Shopping centre and near various dining options. It's great to know our comfortable accommodations and the modern furnishings of your room contributed positively to your stay. Also, the short walk to Spencer Street Station providing access to the airport Skybus and rail services is indeed one of the highlights our guests love. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Repeat customer

Примечание: Tripadvisor 5.0/5

kylieb395 Couples - Реальные отзывы TripAdvisor

Was more than happy to rebook after our first stay , especially when you can get great deals - perfect location for DFO south wharf and the Melbourne Convention centre

Dear Kylie, Thank you very much for your kind review. We are incredibly pleased that your experiences with us have consistently met your expectations, prompting you to return for another stay. We are delighted that you found our strategic location, adjacent to the DFO South Wharf and the Melbourne Convention Centre, to be a highlight of your visit. It is always our aim to provide our guests with exceptional service and a convenient stay, right in the heart of Melbourne's bustling environment. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Never been upgraded

Примечание: Tripadvisor 3.0/5

phillipcornell Семьи - Реальные отзывы TripAdvisor

Being Platinum Accor members , one of the perks is a free upgrade. In all our travels and stays we never get upgraded. It’s a useless perk cause the excuse is always that there isn’t any availability.

Dear Cornell, Thank you for taking the time to share your review. It is regrettable to hear about your dissatisfaction regarding the upgrade as part of the Platinum Accor membership benefits. While we strive to provide upgrades whenever possible, it is sometimes challenging due to high demand and occupancy rates. Nonetheless, we truly value your loyalty and understand the importance of the benefits that come with your membership status. We hope you were able to appreciate our hotel's direct access to the Melbourne Convention & Exhibition Centre and the proximity to the DFO Shopping centre, enhancing your stay with convenience and a variety of shopping and entertainment options. We hope we will have the opportunity to see you again in the future and we will try our best to provide the benefit. Best regards, Novotel Melbourne South Wharf Team

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Другие интернет-пользователи оценили наш отель

  • 2 141 Отзывов 9.1/10 Расположение
  • 2 709 Отзывов 8.4/10 Номер
  • 2 565 Отзывов 8.7/10 Сервис
  • 58 Отзывов 6.2/10 Интернет
  • 1 129 Отзывов 8.9/10 Чистота
  • 620 Отзывов 6.9/10 Завтрак
  • 513 Отзывов 5.3/10 Соотношение цены и качества
  • 434 Отзывов 9.1/10 Атмосфера

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