Well appointed room, not large but large enough, parking in interior courtyard, very central with minutes walking distance to cafes and restaurants. Bed is comfortable, but better for singles, as it moves with every small little partner movement, detrimental to a good nights sleep. Used towels/sheets piled up in multiple places in the hallway detract from the experience.

The room and facilities were all as expected, however the internet availability within the rooms and the adjoining conference center were substandard.

The room was well presented and clean. The decor was great and had everything you needed. The only reason l gave it a 9 was because I didn’t like the pillows.

In Orange for a wedding, the Mercure was recommended by the couple. From the friendly and quick service when we checked the property was a delight to stay at. Our room was spacious and well fitted out. Even the pillows weren't too soft (which they normally are in a hotel). Thanks for a wonderful stay

The Mecure Orange was a very well located for a conference held at the adjacent Orange Ex-services Club. The room was very clean, had plenty of space and the bed was the most comfortable I've slept in at a hotel. It's a shame there was no rubbish recycling within rooms.

Efficient staff and very clean room.

Clean rooms friendly staff

We stayed there over the weekend 2 nights on Friday and Saturday. When we arrived at the reception, we suddenly received a very warm welcome from the reception. Super fast check in and we felt very welcome by the reception. When we ran out of coffee capsules, I asked their HSK for more, they were so helpful and give me plenty so they went really above and beyond. This place is incredible with wonderful service. Highly recommended and we will come back again for sure. Thanks to everyone of you Mercure Orange.

I was very happy with the accomodation.

Loved the room & friendly staff. Was really disappointed in the room not being ready on time as we had traveled 6 hrs & it wasn’t ready at booking in time. This put me behind in seeing my mum at her nursing home.

Wonderful stay and was pleasantly surprised at the quality of the rooms, the fit out and how quiet they were—never heard a person walk past even though the hotel was very busy.. Service and staff was really good and we will definitely be back. Connected with the club next door which was handy for an easy and enjoyable dinner plus lots of other options nearby.

Checked in about 4 pm but the signage of Mercure was not visible. Imagine it might be worse for night arrivals. Check in was swift and Hotel has charge-back arrangement for dinner at Ex-Servicemen Club next door. That's helpful for Accor Plus members. Overall stay was good.

When I arrived, the hotel had not been given notification of my accor membership and status. So I provided my details at check in (although I had received an email from accor about my upcoming booking). I was not offered or given many of the status benefits eg/ welcome drink and late checkout, nor an explanation of why this occurred. The rooms are tired and outdated and the AC had a terrible rattle that came on and off through out the night.

Have stayed a number of times for work. It is central, comfortable with friendly staff. It is part of the Orange RSL Club which provides plenty of variety for meals and entertainment. Plus it has a lift for those heavy bags.

Our room was modern and reasonably well equipped. The free internet kept logging us out and was a bit frustrating to use. We were in a Twin room close to reception, the noise from the adjacent club made it very difficult to get any sleep until after midnight. Would be very reluctant to stay here again on a Friday or Saturday night again for this reason.