Mercure Orange 4 stars

Customer review rating (ALL Rating) 4.5/5 1,082 reviews

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Description

Hotel extras

  • Central Location in Orange Central Business District

  • On-site bar, The Greenhouse of Orange with Alfresco seating

  • On site restaurant, Diggers Bar and Grill

  • 24 Hour Reception

Our accommodation(s)

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Hotel location

Mercure Orange

94 Byng Street
2800 ORANGE
Australia

GPS:-33.281653, 149.09754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,082 reviews

TripAdvisor Rating  4.2/5  506 reviews

Customer review rating 4.5/5

Susie P. Families - Confirmed reviews ALL

service was great staff very helpful did not fully understand room service but didnt matter in the end

Dear Susie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Orange

Customer review rating 2.5/5

Dallas P. Couples - Confirmed reviews ALL

The mattress and all 4 pillows were very hard. There was no tea coffee sugar or biscuits. There is a wind whistle coming through the front window near the front door, was very annoying. Overall we were disappointed as we have stayed in this room a couple of times before and we had none if these issues.

Dear Dallas, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Orange

Customer review rating 5.0/5

Andreas L. Families - Confirmed reviews ALL

Wonderful, clean, friendly service. Excellent meal at ex services club

Dear Andreas, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Orange

Customer review rating 4.5/5

Mark C. Business - Confirmed reviews ALL

Quick work trip and a great central location

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Orange

Customer review rating 4.5/5

Phil B. Couples - Confirmed reviews ALL

Very welcoming at reception Room was excellent , one of our best ever Accor stays

Dear Phil, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Orange

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Other web-users rate our hotel

  • 360 reviews 9/10 Location
  • 639 reviews 7.8/10 Room
  • 458 reviews 8.9/10 Service
  • 17 reviews 4.7/10 WiFi
  • 299 reviews 7.5/10 Cleanliness
  • 42 reviews 6.1/10 Breakfast

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