Mercure Orange 4 stars

Staff were excellent, check in and out was easy. Covid changes were obvious. Room was very clean & bed very comfortable. Only problem was with the shower (no screen) and water obviously went much further than it should. These shower setups look modern, but at the same time are also very messy.

Our stay at Mecure Orange was very disappointing.We were not given our complimentary upgrade. The room Allocated to us 516 . Had a step in the floor at the foot of the Queen bed . This is dangerous for anyone Moving around the room at night. The bathroom looked amazing.., Except the water from the shower ran out all over the bathroom floor . Again a hazard for your guests. We arrived after 6pm, it was dark your signage was poor and we missed the enterance and turned down into the club alley. We had a large high trailer in tow and was forced to back out onto the road way.in the dark(the day receptionist had advised there was plenty of room in the car park and there was no height restrictions ) Anyway we finally got to reception and booked in . we were given wrong directions to our room, we were not advised of the breakfast arrangements . Signage to the Club (for dinner ) was non existent. Anyway we got to the Club for dinner. Our meals tasted good except the veggies were cold. (Not Mecures fault) but still ? Tried to organise breakfast next morning thru receptionist . Told we had to preorder room service previous day. Was then told that we could go to a cafe around the corner {2 minute walk supposedly} and our Accor discount did not apply. We stay at Accor hotels quite regular. We normally stay in Orange once a year ,in the past we stayed to the Ibis. Unfortunately we won’t be staying at the Mecure again

very good over all, one thing we ordered breakfast and it came in a cardboard box in a bag well the oil/fat had soaked into the box and was not appealing.

Only one night and COVID Restrictions makes the stay different. Staff did well with the cards dealt to them.

The room was well appointed, comfortable and warm on a very cold week. The location was central to all our destinations in town & the CBD shops & eateries.

The 2 bedroom unit was fantastic. Couldn’t have asked for anything different. Will definitely be booking again when I’m in Orange next.

i loved my stay accept there was no phone service in my room.

Very clean, friendly staff, quick and easy checkin and checkout

Friendly welcome always feel like I am genuinely well received

Outstanding

Stayed for our 53rd wedding anniversary. Everything was great, the reception staff were attentive, the room was warm and spacious, the decor calming.

When I arrived, the hotel had not been given notification of my accor membership and status. So I provided my details at check in (although I had received an email from accor about my upcoming booking). I was not offered or given many of the status benefits eg/ welcome drink and late checkout, nor an explanation of why this occurred. The rooms are tired and outdated and the AC had a terrible rattle that came on and off through out the night.

Have stayed a number of times for work. It is central, comfortable with friendly staff. It is part of the Orange RSL Club which provides plenty of variety for meals and entertainment. Plus it has a lift for those heavy bags.

Our room was modern and reasonably well equipped. The free internet kept logging us out and was a bit frustrating to use. We were in a Twin room close to reception, the noise from the adjacent club made it very difficult to get any sleep until after midnight. Would be very reluctant to stay here again on a Friday or Saturday night again for this reason.

Great motel, Great staff. Always feel welcomed! Nothing seems to be an issue when staying here. The staff are always accommodating and the rooms are always spotless. If staying in Orange this is the place to stay