Mercure Orange 4 stars

Customer review rating (ALL Rating) 4.4/5 911 reviews

Mercure Orange - Image 1
Mercure Orange - Image 2
Mercure Orange - Image 3
Mercure Orange - Image 4

Description

Hotel extras

  • Central Location in Orange Central Business District

  • On-site bar, The Greenhouse of Orange with Alfresco seating

  • On site restaurant, Diggers Bar and Grill

  • 24 Hour Reception

Our accommodation(s)

Book this hotel
Room 1

The Deluxe Room features a Queen bed, a Long Single bed, modern bathroom, microwave, tea and coffee making facilities and LCD TV with interactive guest services. No rollaway.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

Enjoy a truly comfortable stay in the sophisticated Deluxe Room, featuring 2 King Single beds, modern bathroom with rain shower and LCD TV with interactive guest services. No rollaway.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy a truly comfortable stay in the sophisticated Deluxe Room, featuring a King bed, modern bathroom with rain shower and LCD TV with interactive guest services. No rollaway.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view channel(s)Additional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

DELUXE SUITE, 1 KING BED AND 1 QUEEN SOFA BED

The modern Deluxe Suite features a King bed, a Queen sofa bed and 50inch LCD TV with interactive guest services. No rollaway.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Orange

94 Byng Street
2800 ORANGE
Australia

GPS:-33.281653, 149.09754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • SYDNEY AIRPORT Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 78 rooms
  • 2 rooms for people with reduced mobility
  • 77 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Casino

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service

Snack and beverage machine

  • Snack and beverage machine

Business

2 Meeting rooms

Well-being

Gym on site

  • On site

Sports and leisure

Tennis Additional charge

  • On site

Golf

  • Nearby

Tennis

  • Nearby

Golf Additional charge

  • On site
  • On site

Diggers Bistro offers a contemporary Australian food selection, with the freshest produce from the local community. We serve the region's juiciest cuts of steak and carefully chosen seasonal produce, with an emphasis on quality.

The bar provides a perfectly selected wine list and wide range of imported and craft beers to enhance your lunch or dinner experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  911 reviews

Customer review rating 5.0/5

Jessica J. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Amanda H. Friends - Confirmed reviews ALL

Customer review rating 1.0/5

Rosanna L. Families - Confirmed reviews ALL

Customer review rating 4.0/5

John G. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Julie W. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Amanda H. Friends - Confirmed reviews ALL

Nothing to fault with entire experience. Room a little dated but clean and comfortable

Customer review rating 1.0/5

Rosanna L. Families - Confirmed reviews ALL

We could hear our neighbours very clearly.

Customer review rating 4.0/5

John G. Couples - Confirmed reviews ALL

Regrettably our room had a number of lights that did not work- reported to reception. Also as a Platinum member we did expect a better room that at least had a couch so that we did not have to sit on the bed to watch TV. Other wise the hotel is equal to the Ibis Styles where we have been staying at for many visits, mostly 2 night stays.

Customer review rating 4.0/5

Julie W. Families - Confirmed reviews ALL

We had a good experience at Mercure Orange. Very close to many amenities

Customer review rating 4.5/5

Gabie L. L. Families - Confirmed reviews ALL

Always a very comfortable stay. Great facilities. Thanks

Thank you for your kind review! We're delighted to hear that you always enjoy a comfortable stay with us and that our facilities continue to meet your expectations. We truly appreciate your ongoing support and look forward to welcoming you back again soon. Kind Regards Mercure Orange

Customer review rating 4.5/5

Lisa M. Couples - Confirmed reviews ALL

Stayed at Mercure Orange for 5 nights while exploring the local wineries and places of interest plus country drive to explore other local towns. The room was a decent size and had everything you would expect from a hotel. Staff were friendly and helpful. The motel is attached to the RSL and has a variety of eateries although better options nearby.

Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed your five-night stay while exploring the local wineries, attractions, and surrounding country towns. It's wonderful to know that you found your room comfortable and well equipped, and that our team was friendly and helpful throughout your visit. We also appreciate your comments about our convenient location and the dining options available nearby. Thank you for choosing to stay with us, and we hope to welcome you back to Orange for another enjoyable visit in the future. Kind Regards Mercure Orange

Customer review rating 4.0/5

Iesha F. Families - Confirmed reviews ALL

I was upgraded which I really appreciate, however, there were long hairs on the floor in the bathroom when I first entered and the bin in the other bathroom had not been emptied from the people before. Otherwise great, I always stay here when in town. Thanks

Thank you for your continued loyalty and for taking the time to share your feedback. We're delighted to hear that you enjoyed the upgrade and that you continue to choose us whenever you're in town. We sincerely apologise for the housekeeping oversights you encountered on arrival, particularly the hair in the bathroom and the bin that had not been emptied. This is certainly not the standard we strive to deliver, and your comments will be shared with our housekeeping team so we can address these issues and improve our attention to detail. We truly appreciate your understanding and your ongoing support. We look forward to welcoming you back on your next visit and providing you with an even better experience. Kind Regards Mercure Orange

Customer review rating 5.0/5

Mohini K. Business - Confirmed reviews ALL

Rooms were very clean and comfortable. Staff were very friendly and helpful. Centralised location. highly recommend it

Thank you for your wonderful review! We're delighted to hear that you found your room clean, comfortable, and well maintained, and that our team provided friendly and helpful service throughout your stay. It's also great to know that our central location added to your experience. We truly appreciate your recommendation and look forward to welcoming you back again soon. Kind Regards Mercure Orange

Customer review rating 5.0/5

Victoria M. D. Business - Confirmed reviews ALL

Very comfortable room, clean & well kept. The front desk were very friendly and helpful

Thank you for your lovely review! We're delighted to hear that you found your room comfortable, clean, and well maintained. It's also wonderful to know that our front desk team was friendly and helpful throughout your stay. We truly appreciate your feedback and look forward to welcoming you back again soon. Kind Regards Mercure Orange

Customer review rating 4.5/5

Christine C. Couples - Confirmed reviews ALL

We stay at the Mercure every year in late winter. The staff are friendly and helpful. The rooms are comfortable and warm; we did not even have to use our air-conditioning this year. Jordyn at the front desk was very helpful. All the staff are great, will be back again next year.

Thank you for your continued loyalty and for choosing to stay with us each year. We're delighted to hear that you enjoyed another comfortable and warm stay, and that our team made you feel welcome and well looked after. We'll be sure to pass on your kind comments to Jordyn, who will be thrilled to know they made a positive impact on your visit. We truly appreciate your support and look forward to welcoming you back again. Kind Regards Mercure Orange

Customer review rating 4.5/5

Karen W. Couples - Confirmed reviews ALL

Great overnight stay, very friendly reception staff

Thank you for your wonderful review! We're delighted to hear you had a great overnight stay and that our reception team made you feel so welcome. We truly appreciate your kind words and look forward to welcoming you back again soon. Safe travels! Kind Regards Mercure Orange

Customer review rating 5.0/5

Fiona H. Couples - Confirmed reviews ALL

Clean rooms, fantastic staff at check-in

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our clean rooms and received fantastic service from our check-in team. We appreciate your kind words and look forward to welcoming you back for another great stay. Kind Regards Mercure Orange

Customer review rating 3.0/5

William P. Couples - Confirmed reviews ALL

I was shocked at the state of the bathroom floor it was actually so disgusting I started to clean it before we actually had to wear thongs in the shower once we realised the putrid floor being an Accor member I stay in hotels frequently and have never seen anything so gross

Thank you for sharing your experience. We sincerely apologize for the unacceptable condition of the bathroom floor during your stay. This falls well below our usual standards and is not the experience we want any guest to have. We have shared your feedback with the relevant teams for immediate attention and review. Thank you for bringing this matter to our attention, and please accept our apologies for the disappointment caused. Kind Regards Mercure Orange

Customer review rating 4.5/5

Loloma C. Couples - Confirmed reviews ALL

Wonderfuly warm and helpful staff, clean and well appointed rooms. Very comfortable! We sill stay here again!

Thank you for your wonderful review! We're delighted to hear that you found our staff warm and helpful, enjoyed our clean and well-appointed rooms, and had a comfortable stay. We truly appreciate your kind words and are thrilled to know you'll be staying with us again. We look forward to welcoming you back soon! Kind Regards Mercure Orange

Customer review rating 5.0/5

Michelle M. Couples - Confirmed reviews ALL

Clean, comfortable

Thank you for your review! We're delighted to hear you found your stay clean and comfortable. We appreciate your feedback and look forward to welcoming you back again soon. Kind Regards Mercure Orange

Customer review rating 4.0/5

Chris J. Business - Confirmed reviews ALL

Guys, my room was huge and staff were very friendly. I was shocked though when I went to have a shower and the drain was full of pubic hair, it was a bad look in regard to you house cleaning.

Thank you for your feedback. We're pleased to hear that you enjoyed your spacious room and found our team friendly and welcoming. However, we sincerely apologize for the condition of the shower drain upon your arrival. This is certainly not reflective of our housekeeping standards, and we understand how disappointing this must have been. Your comments have been shared with our housekeeping team to ensure greater attention to detail moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much-improved experience in the future. Kind Regards Mercure Orange

Customer review rating 5.0/5

Rick K. Business - Confirmed reviews ALL

Always amazing.

Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location, comfortable rooms, and the service provided by our team. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay. Kind Regards Mercure Orange

Customer review rating 2.5/5

Emilios M. Families - Confirmed reviews ALL

Good rooms. But bathrooms a little dirty and bed too soft and uncomfortable.

Thank you for your feedback. We're pleased to hear you enjoyed the room. We sincerely apologize that the bathroom cleanliness and bed comfort did not meet your expectations. Your comments have been shared with our housekeeping and management teams so we can make improvements. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide a better experience in the future. Kind Regards Mercure Orange

Customer review rating 5.0/5

Jamie S. Business - Confirmed reviews ALL

Well located, in town. comfortable stay and very friendly staff.

Thank you for your kind review. We’re delighted to hear that you enjoyed our convenient in-town location, had a comfortable stay, and found our staff to be friendly and welcoming. Your positive feedback means a lot to our team, and we look forward to welcoming you back for another enjoyable stay in the future. Kind Regards Mercure Orange

Other web-users rate our hotel

  • 329 reviews 9.4/10 Location
  • 552 reviews 7.9/10 Room
  • 389 reviews 9/10 Service
  • 17 reviews 3.7/10 WiFi
  • 260 reviews 7.3/10 Cleanliness
  • 43 reviews 6.4/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

ibis Styles Orange 3 stars

At 2.347 km

See the hotel
All our hotels in Orange Hotels