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Mercure Orange 4 stars

Customer review rating 4.5/5 2,910 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Orange
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+ 21 Services
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Room 1

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Hotel extras

Mercure Orange is located at the heart of the Orange Central Business District. It is near many local wine bars, restaurants and quality shopping hot spots.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Golf (Nearby)Paying
  • TennisPaying
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Orange

94 Byng Street
2800
orange
australia

Tel: +61263625611

Fax: (+61)263613714

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  ORANGE STATION

  • By plane

    ORANGE AIRPORT At 15km / 9 miles - Shuttle paying

  • By plane

    SYDNEY AIRPORT At 265km / 164 miles - Shuttle paying

  • By train

    ORANGE STATION At 1km / 0 miles

GPS :-33.281653, 149.09754

Our accommodation(s)

Enjoy a comfortable stay in one of our sophisticated Deluxe Rooms. It features contemporary design, superb bedding, modern bathrooms, LCD TV with interactive guest services, free Foxtel sport channels and WiFi.

DELUXE ROOM, 1 QUEEN SIZE BED

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 QUEEN AND 1 LONG SINGLE BED

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 2 KING SINGLE BED

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 KING BED

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

DIGGERS BAR AND GRILL

Type of cuisine: Bistro

Diggers Bar and Grill offers a contemporary Australian food selection, with the freshest produce from the local community. We serve the region's juiciest cuts of steak and carefully chosen seasonal produce, with an emphasis on quality.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Type of cuisine: Regional

The Greenhouse of Orange showcases the best fresh produce and wine that the Central West community has to offer.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Non contractual photo

The bar provides a perfectly selected wine list and wide range of imported and craft beers to enhance your lunch or dinner experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Orange

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,910 reviews

tripadvisor

TripAdvisor Rating 4.0/5

439 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great

Customer review rating 4.5/5

Anonymous Families - 12/01/2021 Confirmed reviews ALL

Lovely stay with staff very welcoming and friendly

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Great location

Customer review rating 4.5/5

Elizabeth M. Families - 11/01/2021 Confirmed reviews ALL

Changed dates at short notice (covid), clean, comfortable and great location

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Excellent location

Customer review rating 4.5/5

Sue Couples - 11/01/2021 Confirmed reviews ALL

We enjoyed our trip to Orange and our stay at the Mercure. The room was very comfortable.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Great location

Customer review rating 4.5/5

Anonymous Couples - 11/01/2021 Confirmed reviews ALL

Staff very friendly and helpful. Room location was very good.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Wonderful service for a weary traveller

Customer review rating 4.5/5

Letitia Business - 10/01/2021 Confirmed reviews ALL

The staff at Reception were friendly , respectful and extremely helpful. My room request was able to be given in spite of being busy at check-in. The room itself was in the newer section and was a comfortable configuration in spite of the COVID restrictions. I had room service and it was delicious.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

comfortable and convenient

Customer review rating 4.5/5

R W. D. Couples - 10/01/2021 Confirmed reviews ALL

The only problem was late evening noise from the 'disco' at the neighbouring Orange RSL

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Good living experience

Customer review rating 4.5/5

Anonymous Couples - 10/01/2021 Confirmed reviews ALL

Nice location, just few minutes walk from the shopping centre. Clean room and comfortable stay.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Spacious quiet room

TripAdvisor rating 4.0/5

Donna T 10/01/2021 TripAdvisor review

We had a lovely one night stay recently in the Mercure in Orange. Our room was spacious, quiet and very clean. A lovely bathroom with large bottles , so you weren't dealing with tiny bottles and trying to read tiny labels. We enjoyed a wonderful shower and a very good night sleep on our travels.

Great stay

Customer review rating 4.5/5

Samantha W. Families - 09/01/2021 Confirmed reviews ALL

I booked last minute via phone, Lauren took my booking and was fantastic. Great service. On checkin I received an upgrade to a better room. Everything was super clean, ammenities fantastic. An easy experience from booking through to checkout with all staff very friendly and professional. I will be recommending to friends visiting Orange and I will be back.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Laundry basket scraped car, small rooms

Customer review rating 4.5/5

Sonny S. Families - 08/01/2021 Confirmed reviews ALL

As above

Good Morning, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Well located clean hotel

Customer review rating 4.5/5

Sudiye Friends - 06/01/2021 Confirmed reviews ALL

As above

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Centrally located

Customer review rating 4.5/5

Anonymous Families - 06/01/2021 Confirmed reviews ALL

Easy access to the Ex Servos next door and walking distance to cafes, restaurants and supermarkets. Great size family room with a shared balcony. Coffee mugs had not been washed thoroughly with beverage residue still evident and complimentary biscuits were completely crushed. Noting COVID cleaning requirements, this was not reassuring that the room had been cleaned in accordance with ALL Safe Policy and was promptly reported to reception. Very minor room maintenance was also reported to reception.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do fog all our rooms prior to check ins. This is placed on our TV in reception with a photo of our rooms being fogged. I do take on board in regards to how many people are in reception and staff do try to remind people that only 2 people are allowed in the reception area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Overpriced, noisy, facilities not working

Customer review rating 4.5/5

Gary W. Families - 06/01/2021 Confirmed reviews ALL

Noisy room, small, poor value for money, no Foxtel, which we were told could have been down for weeks!!!

Good Afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Well located

Customer review rating 4.5/5

Gregory L. Couples - 06/01/2021 Confirmed reviews ALL

We love it...the staff are friendly and handle our request favourably....we love it...

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Well located, functional but low on charm

Customer review rating 4.5/5

Linda Families - 06/01/2021 Confirmed reviews ALL

It was all very easy staying with at the Mercure. Overall it was fine which o would define as functional without concern but lacking any really impressive features

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Very clean

Customer review rating 4.5/5

Anonymous Families - 06/01/2021 Confirmed reviews ALL

Very accommodating, they booked my second night straight away when I extended my stay. They provided us family room. Rooms were clean and all basic necessities were provided. Very satisfied and definitely recommend.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager
Customer review rating 4.5/5

Ronika S. Couples - 05/01/2021 Confirmed reviews ALL

Front desk staff were friendly, however the restaurants didn't know how about the 50% discount on food. Our room was never cleaned properly, we had to ask front desk to send housekeeping to hoover. The bench tops and bathroom sink was never wiped or cleaned. Had to ask for tea/coffee amenities.

Good Afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Well located, clean comfortable and modern.

Customer review rating 4.5/5

M. Friends - 04/01/2021 Confirmed reviews ALL

Pleasant staff. Good location. There is a lift to the rooms on upper levels with easy access for disabled people.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Very happy with our choice of accommodation

Customer review rating 4.5/5

Natalie Couples - 03/01/2021 Confirmed reviews ALL

The staff were friendly, the location was central, the amenities were clean and well appointed.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Excellent Stay

Customer review rating 4.5/5

Rebecca P. Couples - 03/01/2021 Confirmed reviews ALL

Thoroughly enjoyed ourselves

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

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