Mercure Orange 4 stars

Customer review rating 4.5/5 2,382 reviews
Mercure Orange
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+ 21 Services
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Hotel extras

Mercure Orange is located at the heart of the Orange Central Business District. It is near many local wine bars, restaurants and quality shopping hot spots.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Golf (Nearby)
  • Tennis
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Orange

94 Byng Street
2800
orange
australia

Tel: +61263625611

Fax: (+61)263613714

Contact email

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  ORANGE STATION

  • By plane

    ORANGE AIRPORT At 15km / 9 miles - Shuttle paying

  • By plane

    SYDNEY AIRPORT At 265km / 164 miles - Shuttle paying

  • By train

    ORANGE STATION At 1km / 0 miles

GPS :-33.281653, 149.09754

Our accommodations

Enjoy a comfortable stay in one of our sophisticated Deluxe Rooms. It features contemporary design, superb bedding, modern bathrooms, LCD TV with interactive guest services, free Foxtel sport channels and WiFi.

DELUXE ROOM, 1 QUEEN SIZE BED

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 QUEEN AND 1 LONG SINGLE BED

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Accessible room

DELUXE ROOM, 2 KING SINGLE BED

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 KING BED

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

DIGGERS BAR AND GRILL

Type of cuisine: Bistro

Diggers Bar and Grill offers a contemporary Australian food selection, with the freshest produce from the local community. We serve the region's juiciest cuts of steak and carefully chosen seasonal produce, with an emphasis on quality.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Type of cuisine: Regional

The Greenhouse of Orange showcases the best fresh produce and wine that the Central West community has to offer.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Non contractual photo

The bar provides a perfectly selected wine list and wide range of imported and craft beers to enhance your lunch or dinner experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Orange

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,382 reviews

tripadvisor

TripAdvisor Rating 4.0/5

412 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Location ok. But no restaurants open for obvious reasons. Room needs some small maintenance issues in bathroom and some of the light bulbs need to be changed. These things make a big difference.

Customer review rating 4.5/5

John C. Business - 31/03/2020 Confirmed reviews ALL

Location ok. But no restaurants open for obvious reasons. Room was a little dark to work in and needed some small maintenance issues; one window wouldn’t lock, fittings in bathroom were loose and some of the light bulbs need to be changed. These things make a big difference to the perception of quality and maintenance. The toilet roll holder was almost falling off the wall and you cant tell me the cleaning staff didn’t notice. What it says to me is they didn’t care or didn’t think it was their job to do something. Just see this a complacency.

Good Morning, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

We thoroughly enjoyed our stay at the Mecure Orange , staff were extremely helpful and welcoming. Well Located.

Customer review rating 4.5/5

Anonymous Families - 30/03/2020 Confirmed reviews ALL

We thoroughly enjoyed our stay at the Mecure Orange , staff were extremely helpful and welcoming. Well Located.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Well located

Customer review rating 4.5/5

Monique W. Families - 29/03/2020 Confirmed reviews ALL

Overall, satisfied

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Well located

Customer review rating 4.5/5

Roger S. Families - 29/03/2020 Confirmed reviews ALL

Wonderful

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Comfortable

Customer review rating 4.5/5

Aaron Business - 26/03/2020 Confirmed reviews ALL

Good location. Unfortunate that the COVID-19 outbreak was starting to affect business operations but the hotel was taking appropriate precautions.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Nice location

Customer review rating 4.5/5

Jo Business - 26/03/2020 Confirmed reviews ALL

Room was clean and spacious. Close to town and all amenities

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

well located

Customer review rating 4.5/5

John H. Couples - 25/03/2020 Confirmed reviews ALL

Clean room and surrounds, courteous staff. The only problem I had was going to the OESC for breakfast. I accept the virus problem but the food upper level area of the hotel has always been excellent and we were not told of the change prior to arrival.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Convenient location

Customer review rating 4.5/5

Martin Solo - 25/03/2020 Confirmed reviews ALL

Greta hotel, great location but will be reluctant to stay there again on a Saturday night without ear plugs, the loud music from the attached club was intolerable, I had to go and sleep in the car up the road for a few hours

Good Morning, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Helpful friendly staff

Customer review rating 4.5/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

Needed accommodation unexpectedly late in the day and staff very helpful

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Great location with friendly staff and lovely sunny room.

Customer review rating 4.5/5

Julia Business - 24/03/2020 Confirmed reviews ALL

Great service and very comfortable bed and room. Great to see reusable bathroom products saving in packaging.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

great room

Customer review rating 4.5/5

Rodney C. Couples - 24/03/2020 Confirmed reviews ALL

Very happy with the room, however not with the nearby all night noise from the Club!

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Great weekend with friends

Customer review rating 4.5/5

Business T. Business - 24/03/2020 Confirmed reviews ALL

Had a fantastic stay in a King Room at the Mecure Orange. The room was spacious, clean and well equipped With a very comfy bed and extra comfy pillows. We will definitely be back. Having the Greenhouse nextdoor for a function we attended was an added bonus. Food was good service was a little slow and the bar staff didnt seem happy to be at work but overall it was good.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Very good location and modern room with all add ons you need.

Customer review rating 4.5/5

Tim B. Couples - 23/03/2020 Confirmed reviews ALL

Very happy from the greeting at reception to the quality of the room. Beds and pillows were great also.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

good stay

Customer review rating 4.5/5

David B. Business - 23/03/2020 Confirmed reviews ALL

Lovely room Staff friendly good stay

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Birthday visit

Customer review rating 4.5/5

Anthony L. Couples - 22/03/2020 Confirmed reviews ALL

This hotel is well located in Orange and adjoins the Orange Ex services Club with direct access and offering a welcome drink and free breakfast for Diamond members. The Reception was very welcoming , efficient and friendly. The room was excellent with a walk in shower , spacious , with balcony and lift service for the upper levels and tastefully decorated,

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Good downtown location

Customer review rating 4.5/5

Ken Couples - 20/03/2020 Confirmed reviews ALL

Room only use but quiet and satisfactory

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Good location. Nice clean large rooms.

Customer review rating 4.5/5

Peterw Couples - 20/03/2020 Confirmed reviews ALL

Had room 519...step near bed is very dangerous...especially when going to toilet at night. There should be glow in dark safety strip. Very clean room and comfy bed. Only one complimentary water bottle...lousy. No brekkie options...had to go to grocery store.

Good Morning, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager
Customer review rating 4.5/5

Louise Friends - 19/03/2020 Confirmed reviews ALL

Exceeded expectations for cleanliness & location Room upstairs at the back of the hotel was very clean, quiet and comfortable

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Good Location, Poor Layout

Customer review rating 4.5/5

Paul N. Friends - 19/03/2020 Confirmed reviews ALL

The hotel is well located within walking distance to most of the centre of town and the reception staff are very welcoming and friendly and provided assistance as needed without any issues. I stayed with some friends who were in other rooms in different areas of the property but we all experienced the same issues - the rooms are not very well soundproofed leading to a less enjoyable stay than we'd all hoped. The bar plays live music very loudly which echoes around the hotel car park where the majority of rooms face meaning everyone has to listen to it - the music was either a cover band or karaoke we were not sure but it was very loud and very confronting. The door to my room was near to the main road (402) and you can hear every car that drives past especially when it is raining. The room has a joining door to 401 which I do not normally have an issue with - but on this occasion you could hear every word that was being said due to one guest having a very deep voice - this meant when my neighbours were up at 6am each day so was I. The door to my room wasn't well insulated so not only could I hear clearly every noise outside but it all allowed a cold breeze to enter as well as cigarette smoke from my neighbours smoking outside their room in the dead of night or first thing in the morning when they woke up. The shower in the room also floods the bathroom due to the layout - I can't imagine I am the first person to raise this issue. I still managed to enjoy my stay but would make me consider other options if I was to return to Orange at a later date.

Good Morning, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Quick business stay

Customer review rating 4.5/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Usual efficient, clean and comfortable stay at the Mecure Orange

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager
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