Mercure Orange 4 stars

Customer review rating (ALL Rating) 4.4/5 936 reviews

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Description

Hotel extras

  • Central Location in Orange Central Business District

  • On-site bar, The Greenhouse of Orange with Alfresco seating

  • On site restaurant, Diggers Bar and Grill

  • 24 Hour Reception

Our accommodation(s)

The Deluxe Room features a Queen bed, a Long Single bed, modern bathroom, microwave, tea and coffee making facilities and LCD TV with interactive guest services. No rollaway.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

Enjoy a truly comfortable stay in the sophisticated Deluxe Room, featuring 2 King Single beds, modern bathroom with rain shower and LCD TV with interactive guest services. No rollaway.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy a truly comfortable stay in the sophisticated Deluxe Room, featuring a King bed, modern bathroom with rain shower and LCD TV with interactive guest services. No rollaway.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view channel(s)Additional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

DELUXE SUITE, 1 KING BED AND 1 QUEEN SOFA BED

The modern Deluxe Suite features a King bed, a Queen sofa bed and 50inch LCD TV with interactive guest services. No rollaway.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Orange

94 Byng Street
2800 ORANGE
Australia

GPS:-33.281653, 149.09754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • SYDNEY AIRPORT Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 78 rooms
  • 2 rooms for people with reduced mobility
  • 77 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Casino

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service

Snack and beverage machine

  • Snack and beverage machine

Business

2 Meeting rooms

Well-being

Gym on site

  • On site

Sports and leisure

Tennis Additional charge

  • On site

Golf

  • Nearby

Tennis

  • Nearby

Golf Additional charge

  • On site
  • On site

Diggers Bistro offers a contemporary Australian food selection, with the freshest produce from the local community. We serve the region's juiciest cuts of steak and carefully chosen seasonal produce, with an emphasis on quality.

The bar provides a perfectly selected wine list and wide range of imported and craft beers to enhance your lunch or dinner experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  936 reviews

Customer review rating 4.5/5

Heather M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Brenda B. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Steve B. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Judy A. K. B. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Lesley C. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Brenda B. Couples - Confirmed reviews ALL

Friendly and helpful staff. Lovely and clean with a beautiful bathroom.

Customer review rating 5.0/5

Steve B. Solo - Confirmed reviews ALL

Check in easy, staff excellent through whole stay

Customer review rating 3.0/5

Judy A. K. B. Friends - Confirmed reviews ALL

Room had no natural light, smell coming through open drains in bathroom like sewerage, heat lamp in bathroom not working, bed making each day - sheets just pulled up a. not straightened, tea bags were never replaced each day when used, no biscuits provided. Very overpriced accommodation, even with a discount to the car club $280 per night!

Customer review rating 4.0/5

Lesley C. Families - Confirmed reviews ALL

Wi fi could be improved especially in rear rooms. Friendly staff.

Customer review rating 4.5/5

Jacqueline N. Couples - Confirmed reviews ALL

Room was neat and clean with a very comfortable bed. Nice and quiet.

Customer review rating 4.0/5

Andrew R. Friends - Confirmed reviews ALL

the noise from the adjoining club was unsatisfactory & the replacement of tea & coffee was slack

Customer review rating 4.0/5

David F. Friends - Confirmed reviews ALL

6 nights with our car club. Wonderful base for our travels around Orange. Well located close to restaurants and the club.

Customer review rating 1.5/5

Brendon S. Business - Confirmed reviews ALL

Never normally had an issue at the Mecure but my stay this week has made me rethink where I stay next time in Orange. I was woken up at 1am and 2am in the morning by guest in the room next to me... they were yelling and sounded like they had been out all night on a monday night. was very disappointing

Customer review rating 4.5/5

Gordon F. Business - Confirmed reviews ALL

I enjoyed the room as it was sufficiently sized and equipped. The bed was very comfortable, and the location worked well for our group

Customer review rating 4.0/5

Mary M. Couples - Confirmed reviews ALL

Convenient location within walking distance to shops, restaurants etc.

Customer review rating 1.5/5

Annette C. Couples - Confirmed reviews ALL

The smoke alarm located on the ceiling directly above the bed had flashing lights that kept me awake all night. I got absolutely no sleep at all.

Thank you for taking the time to share your feedback. We are very sorry to hear that the flashing light from the smoke alarm disturbed your sleep and impacted your stay. Guest comfort is extremely important to us, and we understand how frustrating it must have been to experience a sleepless night. Your comments have been shared with our maintenance team so they can investigate the alarm and ensure it is functioning correctly. We appreciate you bringing this to our attention, and we hope you will give us the opportunity to provide you with a much more comfortable experience on a future visit. Kind Regards, Mercure Orange

Customer review rating 5.0/5

Tyquin M. B. Business - Confirmed reviews ALL

Great staff - Food wasn't great though

Thank you for your feedback. We’re delighted to hear that our team made a positive impression during your stay. Providing friendly and attentive service is something we take great pride in. We're sorry to hear that the food did not meet your expectations. We appreciate your honest comments and will share them with the relevant team as we continually work to improve the guest experience. Thank you for staying with us, and we hope to have the opportunity to welcome you back again in the future. Kind Regards, Mercure Orange

Customer review rating 4.5/5

Rod H. Couples - Confirmed reviews ALL

Welcomed, well located, comfortable, hotel staff friendly

Thank you for your wonderful feedback. We’re delighted to hear that you felt welcomed by our team, enjoyed our convenient location, and found your stay comfortable. Providing friendly service and a relaxing experience for our guests is what we strive for every day. We appreciate you choosing to stay with us and look forward to welcoming you back on your next visit. Kind Regards, Mercure Orange

Customer review rating 4.5/5

Frank M. Families - Confirmed reviews ALL

excellent

Thank you for your fantastic feedback. We’re delighted to hear that you enjoyed our great location and had an excellent stay with us. It’s always rewarding to know that our guests have had a positive experience. We appreciate your support and look forward to welcoming you back to again soon. Kind Regards, Mercure Orange

Customer review rating 4.0/5

Les H. Couples - Confirmed reviews ALL

Comfortable room with opening windows. Window frame was filthy. Also mould behind sink. Room 111

Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room comfortable and enjoyed being able to open the windows during your stay. However, we are very disappointed to learn about the cleanliness issues you encountered, particularly the dirty window frame and mould behind the sink in Room 111. Please accept our sincere apologies, as this is not the standard of presentation we aim to provide. Your comments have been shared with our housekeeping and maintenance teams so that these issues can be addressed immediately. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much improved experience on your next visit. Kind Regards, Mercure Orange

Customer review rating 3.5/5

Ken R. Couples - Confirmed reviews ALL

Reception was good, room clean and quiet with comfortable bed - but as usual, the 'modern' shower system allows water to leave the cubicle by splashes.

Thank you for your feedback. We’re pleased to hear that you enjoyed our friendly reception, found your room clean and quiet, and had a comfortable night’s sleep in our beds. We appreciate your comments regarding the shower design. We understand how frustrating it can be when water escapes the shower area, and we will pass your feedback on to the relevant team for review. Guest feedback is invaluable in helping us identify areas where we can improve the overall experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon. Kind Regards, Mercure Orange

Customer review rating 5.0/5

Amy Y. Business - Confirmed reviews ALL

Faultless.

Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location and found your accommodation comfortable. It’s especially rewarding to know that your stay was faultless and met your expectations in every way. We truly appreciate your kind comments and look forward to welcoming you back for another great stay in the future. Kind Regards, Mercure Orange

Customer review rating 4.5/5

Mark G. C. Couples - Confirmed reviews ALL

Three day stay. Lovely room. Staff all very pleasant and helpful.

Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your three-day stay with us and that you found your room lovely and comfortable. It’s especially pleasing to know that our team made a positive impression with their friendly and helpful service. We appreciate your kind comments and look forward to welcoming you back next time you visit Orange. Kind Regards, Mercure Orange

Customer review rating 4.5/5

Annabelle L. Families - Confirmed reviews ALL

I have always stayed in this hotel because of the location and friendly staff💕

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Other web-users rate our hotel

  • 318 reviews 9.4/10 Location
  • 545 reviews 7.8/10 Room
  • 379 reviews 9/10 Service
  • 20 reviews 3.2/10 WiFi
  • 252 reviews 7.3/10 Cleanliness
  • 42 reviews 6.2/10 Breakfast

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