Mercure Orange 4 stars

Customer review rating (ALL Rating) 4.5/5 1,115 reviews

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Description

Hotel extras

  • Central Location in Orange Central Business District

  • On-site bar, The Greenhouse of Orange with Alfresco seating

  • On site restaurant, Diggers Bar and Grill

  • 24 Hour Reception

Our accommodation(s)

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Hotel location

Mercure Orange

94 Byng Street
2800 ORANGE
Australia

GPS:-33.281653, 149.09754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,115 reviews

TripAdvisor Rating  4.2/5  506 reviews

Customer review rating 3.0/5

Steve S. Couples - Confirmed reviews ALL

On arrival I was charged for the two night stay. When in our room I realised that we hadn’t been given breakfast details, (as had been selected when making the booking). I went back to reception where breakfast was confirmed and directions given to the club next door. When checking out, I was then told that I hadn’t paid for breakfast (which I thought had been done when checking in). I was the given the choice of paying (approx) $90 (which I believe was the club charge) or $80 (as per the hotel costs). I replied, obviously I’ll take the cheapest option. It was just disappointing that I incurred another charge, after believing I had paid when checking in. Also, when booking, “free mineral water” was described in the package. However, only an empty glass bottle was available in the fridge (with just two coffee pods on the counter). When I mentioned the mineral water during checkout, I was told about the empty bottle being available in the fridge, to which I explained (and showed the booking details), wasn’t what I was expecting. I was also told that the same issues had been reported earlier that day. Plus, only one flannel was available in the bathroom. So generally, it wasn’t the best stay I’ve ever experienced.

Customer review rating 4.0/5

Jacqui S. Couples - Confirmed reviews ALL

Spent 2 nights at the mercure and had a great time exploring Orange and beautiful wineries and restaurants. We could walk to restaurants, shops and cafes.

Customer review rating 5.0/5

Stephen B. Business - Confirmed reviews ALL

Clean tidy and good next door is good

Customer review rating 5.0/5

Adam C. Business - Confirmed reviews ALL

Just a quick overnight stopover

Customer review rating 4.0/5

Ignatius M. Couples - Confirmed reviews ALL

great staffs

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Other web-users rate our hotel

  • 378 reviews 9.1/10 Location
  • 671 reviews 8/10 Room
  • 479 reviews 9.1/10 Service
  • 19 reviews 4.5/10 WiFi
  • 311 reviews 7.7/10 Cleanliness
  • 42 reviews 6.1/10 Breakfast
  • 5 reviews 10/10 Wellness Area

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ibis Styles Orange 3 stars

TripAdvisor rating 3.6/5 (375 reviews)

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