Mercure Orange 4 stars

Customer review rating 4.5/5 2,687 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Orange
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+ 21 Services
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Room 1

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Hotel extras

Mercure Orange is located at the heart of the Orange Central Business District. It is near many local wine bars, restaurants and quality shopping hot spots.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Golf (Nearby)Paying
  • TennisPaying
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Orange

94 Byng Street
2800
orange
australia

Tel: +61263625611

Fax: (+61)263613714

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  ORANGE STATION

  • By plane

    ORANGE AIRPORT At 15km / 9 miles - Shuttle paying

  • By plane

    SYDNEY AIRPORT At 265km / 164 miles - Shuttle paying

  • By train

    ORANGE STATION At 1km / 0 miles

GPS :-33.281653, 149.09754

Our accommodation(s)

Enjoy a comfortable stay in one of our sophisticated Deluxe Rooms. It features contemporary design, superb bedding, modern bathrooms, LCD TV with interactive guest services, free Foxtel sport channels and WiFi.

DELUXE ROOM, 1 QUEEN SIZE BED

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 QUEEN AND 1 LONG SINGLE BED

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 2 KING SINGLE BED

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 KING BED

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

DIGGERS BAR AND GRILL

Type of cuisine: Bistro

Diggers Bar and Grill offers a contemporary Australian food selection, with the freshest produce from the local community. We serve the region's juiciest cuts of steak and carefully chosen seasonal produce, with an emphasis on quality.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Type of cuisine: Regional

The Greenhouse of Orange showcases the best fresh produce and wine that the Central West community has to offer.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Non contractual photo

The bar provides a perfectly selected wine list and wide range of imported and craft beers to enhance your lunch or dinner experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Orange

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,687 reviews

tripadvisor

TripAdvisor Rating 4.0/5

431 reviews

Central location - walk to restaurants and shops

Customer review rating 4.5/5

Determined 3. Couples - 14/10/2020 Confirmed reviews ALL

Road trips are becoming the new normal for our holiday dollars. We chose to stay a few nights in Orange to go to our favourite restaurants. Mr Lims (Orange) and Tonic (Milthorpe). The room was clean, our window could open bonus - we hate sleeping with air-con. Staff friendly and helpful.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Convenient

Customer review rating 4.5/5

Dean Business - 13/10/2020 Confirmed reviews ALL

Overall good experience, good service from staff

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Yes we had a lovely stay and the hotel is in a great location.

Customer review rating 4.5/5

Catherine H. Families - 13/10/2020 Confirmed reviews ALL

We had a 2 bedroom apartment - interconnecting rooms on the 2nd level and it worked out well. We were visiting family that live in Wodonga that had just had a baby so it was great.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

great location

Customer review rating 4.5/5

Christopher E. Friends - 12/10/2020 Confirmed reviews ALL

great rooms very helpful staff

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Great surprise and high quality

Customer review rating 4.5/5

Anonymous Couples - 12/10/2020 Confirmed reviews ALL

The quality and inclusions in the room were as good as the best Accor. The fact that the hotel gave consideration to platinum membership including discounts was unexpected and very good. Location good and secure parking included is great. I will visit again.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Nice rooms but service not great

Customer review rating 4.5/5

Darrin Couples - 12/10/2020 Confirmed reviews ALL

Had 2 breakfasts included in our rate but when we arrived we were advised that the cafe would be closed over the Long weekend , So breakfast was cancelled . We were not advised before we arrived ,so we could make other arrangements. When we asked where else could we go For breakfast as Orange was so busy , we were told I think there is a place down the road . Even though the cafe had cancelled a few days before no back up plan was organized by the hotel We were not advised of any amenities in the hotel that were open and available use .

Great Location

Customer review rating 4.5/5

David K. Business - 12/10/2020 Confirmed reviews ALL

Room was comfortable with everything I required, close to restaurants and local shops

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Fabulous stay

Customer review rating 4.5/5

Ann C. Business - 11/10/2020 Confirmed reviews ALL

Well located, lovely helpful staff and great pillows.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Well positioned close to town and Club

Customer review rating 4.5/5

Peter Business - 11/10/2020 Confirmed reviews ALL

Check in was lovely as I somehow booked the wrong week. Room was lovely and comfortable.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Always welcomed in Orange

Customer review rating 4.5/5

Tony A. Couples - 09/10/2020 Confirmed reviews ALL

This is one of our favourite Mercure hotels that we have stayed in. The staff are always friendly and welcoming. It is a modern and well positioned hotel near all the attractions in the Orange area. We highly recommend this hotel to anyone travelling to this area.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Basic accomodation

Customer review rating 4.5/5

Julie M. Families - 09/10/2020 Confirmed reviews ALL

Fine, interesting approach to no house keeping unless requested?? As part of a 10 day trip we didn’t experience this at any other hotel so unsure as to the rationale.

Customer review rating 4.5/5

Anonymous Families - 08/10/2020 Confirmed reviews ALL

Staff were very friendly. However room was not ready - I was told check I at 2- room not ready at 245. Was told o would be contacted when ready but was not contacted, we came back at 430 as we need to change and couldn’t stay away any longer and were told it had been ready for a while. The main bed was wonky- ie lower on one side than the other and I felt like I was rolling off all night. The worst nights sleep I have had in ages. I won’t return and would not recommend to anyone.

Good Afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate you sharing your concerns. Sincerely, Kristy Wallace Hotel Manager

Great as always

Customer review rating 4.5/5

Neil W. Couples - 08/10/2020 Confirmed reviews ALL

The staff found me a room whenI could not find one on line. The location set up etc is extremely good.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Exceptional stay, only minor points of improvement

Customer review rating 4.5/5

Karl C. Couples - 07/10/2020 Confirmed reviews ALL

I love the "clean pen", "used pen" on check-in. The Check-in was smooth, parking on ground was limited, but there was parking on level 2. I couldnt fault the cleanliness or how new the rooms were. The welcome drinks in the club were good too. The only things i could fault were that the shower wasn't fully enclosed so water got all over the bathroom after you took a shower. the water pressure was a little weak, but other than that, it was a really good stay.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Overpriced

Customer review rating 4.5/5

Lorraine G. Couples - 07/10/2020 Confirmed reviews ALL

Room nice & clean ,but just a motel room.No ice ,meals etc.

Good Morning, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Unimpressed for the price

Customer review rating 4.5/5

Margaret H. Friends - 07/10/2020 Confirmed reviews ALL

Arrived at 2.30 for check in my room was not ready, you could not get breakfast, there were no plates or cutlery. The room was dark and poky, when asked where to put our rubbish we were told to put it in the bins on the street. If this was a $100 per night room we would have accepted it but at $208 per night just not good enough.

Good Morning, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Great Little Hideaway

Customer review rating 4.5/5

Jso Families - 07/10/2020 Confirmed reviews ALL

I would like to take this opportunity to share my family's great vacation with Mercure Orange. Firstly, great kudos to Kerry for her exceptional service going above and beyond in helping us accommodate our request. She is an epitome of Accor's Value to great service. Not to mention Jordan - thank you. Room was exceptional and did not disappoint. Food from the ex Services Club was great too. We will definitely go back in the near future.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Good clean comfortable room for a short stay

Customer review rating 4.5/5

Jag Families - 06/10/2020 Confirmed reviews ALL

The check in process was quick and convenient, although a quick guide on accessing the free WiFi at the time of check in would help and save time calling back the reception to go through the steps.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Great location, well appointed rooms, a little noisy in the 'outside' rooms

Customer review rating 4.5/5

Danielle Couples - 06/10/2020 Confirmed reviews ALL

I have stayed at the Mercure a number of times - always clean, well appointed rooms and amenities. Great, central location, walking distance to restaurants and shopping. Previously I have stayed in the 'inside rooms' which are nice and quiet (not subject to carpark noises and returning guests). This time, being on the 'outside, facing into the carpark, proved quite noisy. Other than that, highly recommended for both business and holiday.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

still controlled by cover restrictions

Customer review rating 4.5/5

Anonymous Families - 05/10/2020 Confirmed reviews ALL

only two nights - still controlled by covid - full house, always pleasant staff.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

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