ibis Styles Le Mans Sud Mulsanne 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 601 件のレビュー

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51 Rue Des Pins, 72230 MULSANNE, フランス

説明

ホテルのその他の情報

  • 4 meeting rooms, each with lounge area. 5,382 sq.ft. of customizable space

  • 2 Family Rooms: For 2 adults and 3 children

  • Homemade meals

  • Secure, enclosed car park with charging stations

当ホテルの客室

ホテル所在地

ibis Styles Le Mans Sud Mulsanne

51 Rue Des Pins
72230 MULSANNE
フランス

GPS:47.909711, 0.246783

電話番号
ファックス +33 2 43 77 43 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

LA TABLE DU VIRAGE

Notre CHEF MAXIME LARBIOSE propose une cuisine bistronomique à base de produits locaux cuisinés maison. ACCUEIL sur réservation du lundi au samedi de 19h à 21h45 ! Venez vous régaler à la TABLE DU VIRAGE !

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  601 件のレビュー

トリップアドバイザーの評価  4.3/5  389 件のレビュー

Dreadful Customer Service

トリップアドバイザーの評価 1.0/5

Acritical F トリップアドバイザー認証口コミ

ibis Styles Le Mans Sud - Mulsanne Mulsanne Dreadful customer service 1038063093 Stayed on our return journey to the UK for our main holiday. We booked two rooms. Had stayed in the way down and it was fine. We booked in advance and took advantage of the €30 per person evening meal offer. Sadly the meal we had was awful and two of us were unable to eat our main course (a steak that was ordered as “á point”, but arrived as mostly carbon it had been so over cooked). We complained to the waitress/hotel receptionist who basically shrugged her shoulders and took the plates away. She asked if we wanted a replacement, but we declined as everyone else has finished their dinner. I explained that I had prepaid for dinner, but wanted the two poor meals to be removed from the bill. The waitress then said, “there is no manager on duty and we cannot authorise a refund” and said that she would put in the log book and a manager would sort it out the following day. It was incredibly hot in the hotel and there was no air conditioning in the bedrooms. We struggled to get any sleep and at midnight, we decided to continue our homeward journey. We checked out and explained that we didn’t want to lay for the two poor meals and got an assurance that we should pay the full amount and that a manager would contact us the next day to arrange a refund. This we did. No manager called. On getting home, I contact the misnomered Accor Customer services and explained the situation to someone called Neil. Neil told me to put it all on an email and that they would take it from there, with the hotel themselves conducting an investigation. This happened on the 7th of August 2025 and as I write this three months later, we have still not received a refund. We have sent several chaser emails and even forwarded to the CEO of Accor for their information. We received on email in September stating that the hotel was still investigating. Since then, nothing. So my review is as much about the total lack of customer service from the Accor group. I cannot recommend anyone booking with an Accor group hotel, if this is the way they treat customers. Googling Accor customer service seems to indicate that this “silent treatment” is standard practice for Accor. In my mind the matter should just have been dealt with on the day, as a very simple transaction. Instead it has left a very bitter taste (pun intended).

Le Mans Circuit Hotel.

トリップアドバイザーの評価 5.0/5

stephaniehZ8876GH トリップアドバイザー認証口コミ

This hotel is part of the 24 Hour Circuit of Le Mans. If Your Into The Le Mans stay here. Parking is round the back of this hotel. There is a gym here but we did not have time to use it. Reception is located on your right in the corner of the main building from the car park. Not the building on its own in front of you that's the gym. Once in Reception you can help yourself to a drink of tea or water Our room was upstairs No Lifts here. We had a large king-size bed. The wardrobe has 8 hangers in total not very long this wardrobe. The room was bigger than our last hotel. No Tea or Coffee in the room. There was a Deak and Chair, TV. Bathroom has Shower gel and towels and a large shower. Although the shower not as good. Dinner was lovely the menu is on the wall outside of Reception so you can look before coming in And by the bar is a menu too. Recommend half board as your Starter is and extra €6.00. Mains and Dessert is included when you go half board. Drinks are extra plus tax. There is a bar and some swivel chairs with drivers names on the back of them. Lots of pictures of drivers including Steve MCQueen. We went half board and dinner is from 19:00 - 22:30 Monday to Saturday Only! Breakfast - Eggs, Bread, Yoghurt, Cheese, Ham, Croissant, Pain Au Chocolat, Cereal, Tea , Coffee and Juice. Everything was lovely. Food, Staff all the lovely pictures. Will come back if in the area.

An excellent overnight stop even if not motorsport fans

トリップアドバイザーの評価 5.0/5

Jsyfitz Couples - トリップアドバイザー認証口コミ

Although we’re not big motorsport fans we were impressed with this 24 Le Mans themed hotel - similar in many respects to the excellent rugby themed Ibis Styles in Castelnaudary - and stayed one night as it was really well located on our French road trip. We skipped dinner although at breakfast talked with other Brits who stayed overnight who raved about their dinner. Breakfast was good, and with a very comfy bed, and free parking we would certainly making a point of staying again.

Brrmm brrmm

トリップアドバイザーの評価 5.0/5

Curious78383 Couples - トリップアドバイザー認証口コミ

Location excellent Parking excellent and free Greeting very good but Loyalty program not acknowledged Room excellent Cleanliness excellent Bar not used, minimalist as one would expect in and Ibis Styles Food good, beef and bit hard going at dinner, breakfast limited Value, a bit pricey for an Ibis Styles but perhaps worth it for the obvious Le Mans theming Stayed one night

Unclean

トリップアドバイザーの評価 1.0/5

Phil J トリップアドバイザー認証口コミ

When we arrived, the staff were dumping an entire bed into a skip, retching visibly. Not sure what had happened the night before! The rooms and facilities are basic, but functional - we got a pretty good night's sleep and a decent, fresh brekky. This is Le Mans Classic weekend, but the racing decor is a bit over done for my tastes. The rooms and particularly the bathrooms are not cleaned and maintained to a decent standard - my wife had to ask for the bed linen to be changed on arrival as it was dirty. Many of the staff are great, but the more senior ones are grumpy and not hospitable. They don't respond well to guest issues - not really in the right job. At times I felt unwelcome. The balcony is a great place to watch the racing from, but was booked by a private party on one of the two racing evenings so don't count on this feature being available to you. During race weekends, the road closures for the circuit mean you have to travel 10-15 mins by car to get to the Sarthe circuit entrance.

との提携 TripAdvisor

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  • 123 件のレビュー 9/10 朝食
  • 75 件のレビュー 9.6/10 雰囲気
  • 73 件のレビュー 8.1/10 清潔さ

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