Fairmont Century Plaza 5 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 1.434 comentários

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Fairmont Century Plaza - Image 1
Fairmont Century Plaza - Image 2
Fairmont Century Plaza - Image 3
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2025 Avenue Of The Stars, 90067 LOS ANGELES, EUA

Descrição

Extras do hotel

  • Novos quartos luxuosos e espaçosos que oferecem vistas fantásticas da cidade

  • Suítes de luxo com área de estar separada, varanda e sofá-cama.

  • Award-winning spa for relaxing wellness and expert treatments

  • Renowned restaurant serving French cuisine with a Southern California take.

  • State-of-the-art fitness and wellness facilities designed to heal the body, mind, and spirit.

As nossas opções de alojamento

Localização do hotel

Fairmont Century Plaza

2025 Avenue Of The Stars
90067 LOS ANGELES
EUA

GPS:34.05746, -118.41595

Telefone
Fax +1 310-424-3034

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

FRENCH BRASSERIE

Supervisionada pelo Chef Ramon Bojorquez, a brasserie francesa moderna oferece uma gastronomia refinada de origem local e feita com ingredientes sazonais que combinam a técnica francesa com o estilo da Califórnia.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.6/5  1.434 comentários

Boa instalação

Nota clientes Avis 4.0/5

Anónimo Negócios - Comentários confirmados de ALL

Boa

Dear Abrao, Thank you for taking the time to share your experience at Fairmont Century Plaza. We are delighted to hear that you appreciated the amenity cards and fruits - it's our pleasure to provide these little touches to enhance your stay. We sincerely apologize for the inconvenience caused by the intermittent Wi-Fi network issues. Please rest assured that we are actively working on improving our connectivity to ensure a seamless experience for all our guests. It's heartening to know that despite this hiccup, your overall stay was enjoyable. We look forward to welcoming you back soon and providing you with an even more delightful and uninterrupted stay. Kind Regards, Reto Nigg Hotel Manager

Serviço excelente

Nota clientes Avis 5.0/5

Renato D. Negócios - Comentários confirmados de ALL

Atendimento excelente, todo o staff é bem preparado para atender de forma educada e sem pressão. Te deixam à vontade e estão disponíveis quando solicitados. Quartos amplos, banheiros com os itens essenciais. Localização conveniente. Voltarei com certeza.

Dear Renato, We are overjoyed to read your stellar review of the Fairmont Century Plaza and our service. Your kind words highlight exactly what we strive for - a comfortable, convenient and pressure-free environment for all our guests. It is wonderful to know that you appreciated the spaciousness of our rooms and found our bathrooms well-equipped. We work diligently to ensure our accommodations offer everything our guests need for a relaxed and enjoyable stay. Furthermore, your positive feedback about our location being convenient is gratifying. We take pride in being an easily accessible destination for our guests. We are extremely proud of Juan from Lumière and Dan for their excellent service. They exemplify the level of service we aspire to provide to each of our guests. Your praise will certainly be passed on to them, which will serve as an encouragement to maintain their efforts. Thank you once again for choosing to stay with us, and for your affirmation that you'll return. It is the highest compliment we can receive. We eagerly look forward to welcoming you back for another memorable experience. Kind Regards, Jan-Peer Lehfeldt Hotel Manager

Excelente experiência

Nota clientes Avis 5.0/5

A. Negócios - Comentários confirmados de ALL

O hotel está muito moderno, tem ótimo serviço e alimentação de alto nível, tanto no restaurante como lobby bar e coffee breaks.

Dear A., Thank you so much for sharing your excellent experience at the Fairmont Century Plaza. We're thrilled to hear that you enjoyed our modern amenities and top-tier dining options at Lumiere restaurant and the Bar located in the lobby. Our dedicated team works tirelessly to deliver superior service, and your kind words validate their efforts. Your satisfaction is of the utmost importance to us, and we're glad to have made a positive impact on your stay. We appreciate your recognition and look forward to welcoming you back for another memorable experience. Kind Regards, Jan-Peer Lehfeldt Hotel Manager

Hotel. Renovado, mas falhas no serviço

Nota clientes Avis 3.0/5

Nelson Negócios - Comentários confirmados de ALL

Delivery em meu nome foi recusado, estando hospedado no hotel. Falha grave.

Dear Nelson, Thank you for taking the time to tell us about your experience at the Fairmont Century Plaza. We sincerely apologize for any inconvenience you experienced regarding the issues you encountered with a delivery. This is certainly not the level of service we aim to provide, and we deeply regret any frustration or inconvenience this may have caused. We take your feedback seriously, and we will investigate the situation to understand what went wrong and ensure it does not happen again in the future. I would greatly appreciate it if you could provide me with further details about your experience. Please feel free to send me a private message directly as I would be more than happy to discuss your concerns personally and address any issues you encountered. Guest feedback is instrumental in our commitment to continuous improvement, and I genuinely value your insights. It is our earnest desire to ensure that your next visit with us surpasses your expectations and creates a truly memorable experience. I eagerly await your response at your earliest convenience, and I hope to have the opportunity to connect with you and work towards resolving any concerns you may have. Thank you for your understanding, and I look forward to hearing from you soon. Kind Regards, Jan-Peer Lehfeldt Hotel Manager

Elevadores com defeito

Nota clientes Avis 2.0/5

B. Negócios - Comentários confirmados de ALL

Estive no hotel por 5 noites pelo segundo ano consecutivo. O hotel é muito moderno e bem decorado (apesar do quarto já dar sinais de desgaste com cortina manchada etc). Os funcionários são atentos e cordiais. A comida do serviço de quarto é bastante saborosa, mas os preços são muito caros. Igualmente caro é o spa, mas ainda assim não deixa de ser excelente. O grande problema foram os elevadores. Durante 3 dias, apenas um de quatro elevadores da torre onde eu estava hospedado funcionou. O hotel estava recebendo uma conferência e o tempo de espera foi um caos.

Dear Bernardo, Thank you for taking the time to provide feedback on your recent stay at the Fairmont Century Plaza. We truly value your continued loyalty as a returning guest. We also extend our gratitude for your kind words regarding our attentive and friendly staff, particularly Jessica at the front desk. We will ensure that your compliments are passed on to her. We're delighted to hear that you enjoyed your in-room dining experience. Additionally, please rest assured that we regularly monitor our price point to ensure that they are in line with our competitors in the local market. We strive to offer an outstanding spa experience that matches our prestigious Forbes Five Star rating, emphasizing the associated level of service and quality. We fully understand the inconveniences associated with the malfunction of the elevators, further extending wait times, especially during the conference period. Please accept our assurance that we are actively addressing and resolving these elevator issues to minimize recurrence in the future. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. Ensuring your satisfaction is our top priority, and we will utilize your comments to enhance the overall guest experience. We sincerely hope that you will grant us another opportunity to better serve you in the future. We would like you to return so that we can have the opportunity to rebuild trust in our services and to demonstrate that what you encountered is not what we strive for. As a token of our goodwill, please accept this offer of a full Fairmont Gold experience during your next visit. Kindly reach out if you have any questions or need any further assistance as I am more than happy to help. Once again, thank you for sharing your feedback, and we look forward to the opportunity to provide you with an exceptional stay. Kind Regards, Jan-Peer Lehfeldt Hotel Manager

Outros utilizadores da Web classificam o nosso hotel

  • 295 comentários 9.2/10 Localização
  • 540 comentários 8.7/10 Quarto
  • 702 comentários 8.8/10 Serviço
  • 7 comentários 4.5/10 Internet
  • 221 comentários 8.1/10 Comodidades
  • 217 comentários 9.3/10 Atmosfera
  • 173 comentários 7.6/10 Comida
  • 169 comentários 7.5/10 Conforto

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.