深圳鹏瑞莱佛士酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 91 评论

深圳鹏瑞莱佛士酒店 - Image 1
深圳鹏瑞莱佛士酒店 - Image 2
深圳鹏瑞莱佛士酒店 - Image 3
深圳鹏瑞莱佛士酒店 - Image 4
深圳湾 1 号 T7 写字楼, 中心路 3008 号, 518054 深圳, 中国

描述

酒店其他优惠

  • 从日本和中国经典美食到法式糕点的各式美味佳肴应有尽有。

  • 健身中心提供泰诺健健身器材、室内游泳池以及个人私教课。

  • 提供先进的活动空间，包括大宴会厅和 8 间会议室。

我们的客房

酒店位置

深圳鹏瑞莱佛士酒店

深圳湾 1 号 T7 写字楼, 中心路 3008 号
518054 深圳
中国

GPS:22.505775, 113.942252

电话
传真 +86 755 8666 8660

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  91 评论

TripAdvisor 评级  5.0/5  3,427 评论

Not the best Raffles

Tripadvisor 评级 3.0/5

liaox211 经 TripAdvisor 认证的评论

Honestly just OK. We are Diamond member and went there as family. The hotel was good, room was good. But honestly, I cannot say that we received much service there. Definitely does not worth staying for the service. I have stayed in fairmont and Sofitel across China and their services are actually on par or even better than what you get in this Raffles. As a Diamond member, I also had experience that upgrades were better in Raffles, but don’t count on that in this Raffles.

尊敬的liaox211, Thank you for taking the time to share your feedback following your stay with us. We truly value your loyalty as a Diamond member and appreciate your candid comments. We are pleased to know that you found the hotel and room to your satisfaction, while at the same time we regret that the overall service experience did not fully reflect the distinctive level of care you associate with the Raffles name. At Raffles Shenzhen, our intention is always to deliver warm, intuitive and personalised service, especially for our most valued members. Your observations have been shared with the relevant teams as we continue to refine our service culture and consistency across all touchpoints, including recognition of member benefits. We sincerely hope you may consider giving us another opportunity in the future, so we may provide an experience more aligned with your expectations and the legacy of Raffles hospitality.

Nice!

Tripadvisor 评级 5.0/5

Ella Z 经 TripAdvisor 认证的评论

Great experience in shenzhen, very welcoming, warm and nice hospitality

Dear 908ellaz, Thank you for choosing Raffles Shenzhen and for sharing your wonderful feedback. We are delighted to know that you had a great experience in Shenzhen and felt the warmth and genuine hospitality of our team. Creating a welcoming and memorable stay for every guest is at the heart of the Raffles spirit, and your kind words truly encourage us. We look forward to welcoming you back to Raffles Shenzhen for another exceptional stay.

good staff!

Tripadvisor 评级 5.0/5

d s 经 TripAdvisor 认证的评论

Amy's service was great! She reven remembered how I liked my room cleaned and the drinks I wanted! Will definitely recommend and return again in the future!

Dear T7712CLds, Thank you for choosing Raffles Shenzhen and for sharing your kind feedback. We are delighted to hear that Amy’s thoughtful and attentive service made such a positive impression on your stay. Her attention to detail and ability to remember your personal preferences truly reflect the spirit of personalized service we strive to deliver. Your recommendation and intention to return mean a great deal to us. We look forward to welcoming you back for another memorable stay in the near future.

Excellent Hotel Service

Tripadvisor 评级 5.0/5

Alex L 经 TripAdvisor 认证的评论

My stay at Raffles was truly exceptional, especially thanks to Nathan from the guest services team. He was incredibly professional and enthusiastic throughout, patiently addressing and efficiently resolving all my requests with great care. His thoughtful and attentive service went above and beyond, making my stay comfortable and worry-free. He definitely added a perfect touch to my trip and left me with a wonderful impression. ​

Dear alexlL2305AY, Thank you for choosing Raffles Shenzhen and for taking the time to share your wonderful feedback. We are truly delighted to know that your stay was exceptional, and especially pleased to learn of the positive impression made by Nathan from our Raffles Butler team. His professionalism, enthusiasm, and attentive approach reflect the service values we strive to uphold, and your kind recognition is greatly appreciated. We will be sure to share your compliments with him as encouragement for his continued dedication. It was our pleasure to be part of your journey, and we look forward to welcoming you back for another refined and memorable stay in the near future.

客户意见评级 3.0/5

Shengsheng L. 商务住宿 - 所有已确认评论

我爱好体验各类奢华酒店，就本次入住而言，没有任何超预期。就深圳而言，只能排第四名之后。房间处处体现廉价之感，马桶、垃圾桶、欢迎水果等

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 369 评论 9.1/10 位置
  • 924 评论 9.3/10 房间
  • 1,220 评论 9/10 服务
  • 7 评论 0/10 上网
  • 446 评论 9.6/10 氛围
  • 276 评论 9/10 早餐
  • 222 评论 8.6/10 清洁度

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