Raffles Shenzhen 5 gwiazdki

Ocena klientów (Ocena ALL) 5.0/5 Liczba opinii: 28

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T7, One Shenzhen Bay, 3008 Zhongxin Road, 518054 Shenzhen, China

Opis

O hotelu

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

Nasze pokoje

Lokalizacja hotelu

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

Pozycja GPS:22.505775, 113.942252

Telefon
Faks +86 755 8666 8660

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  5.0/5  Liczba opinii: 28

Ocena TripAdvisor  5.0/5  Liczba opinii: 2 211

Luxurious Hotel, Excellent service

Ocena na stronie TripAdvisor 5.0/5

wltam013 Opinia zatwierdzona w TripAdvisor

Raffles Shenzhen is an amazing Accor Group Hotel. As a Platinum Accor member, It is one of my beloved hotels. I thoroughly enjoyed this very luxurious hotel and have been staying there for a couple of nights every month for leisure. It is situated at Shenzhen Bay, Nam Shan Area, a very nice and convenient location. The room is very spacious. The size of a superior room is not less than 60 m2, clean and bed comfortable as well as good sea view. The service of Reception and Concierge are highly commendable. I would like to thank Becky Chen and Director of Rooms Mabel Yang for their exceptionally good service. The Chinese restaurant and Sky Cafe are also great.I would like to extend my gratitude and appreciation to Manager of Sky Cafe Crystal. We enjoyed very much our breakfast, lunch and dinner. Thank you. A great hotel I highly recommend.

Dear wltam013, Thank you for your excellent review of Raffles Shenzhen. We're thrilled you find our hotel luxurious and enjoy your monthly stays. Your appreciation for our spacious, clean rooms with great sea views is noted. We're especially grateful for your recognition of our team, including Becky Chen, Mabel Yang, and Crystal, for their exceptional service. We're glad you enjoyed dining at our Chinese restaurant and Sky Cafe. We are glad to have been a part of your leisurely stays and we look forward to welcoming you back soon. Your recommendation means a lot to us, and we strive to maintain the high standards that have earned us your trust. Thank you once again for your wonderful review and for choosing Raffles Shenzhen.

Absolutely stunning hotel and service!

Ocena na stronie TripAdvisor 5.0/5

lucas_lb_bu Rodziny - Opinia zatwierdzona w TripAdvisor

Stunning hotel with impeccable service. Very high attention to detail. Butler service was very helpful and attentive, especially Becky Kathryn Leo. Butler service was available by WeChat messaging app at all times (even at night) and fulfilled any and all wishes and requests promptly. Excellent breakfast buffet with very big selection of Chinese and Western dishes. Afternoon tea in lounge was great. Highly recommend Long Bar on 71st floor with stunning sunset views. Hotel rooms were modern and clean, nice decor and great city views. Thank you for an incredible stay. Will definitely come again!

Dear lucas_lb_bu, Thank you so much for your glowing review of our hotel! We are thrilled to hear that you had an incredible stay with us and that our service met your high expectations. Your compliments about our impeccable service and attention to detail are music to our ears. We strive to provide the best possible experience for our guests, and it's wonderful to know that our efforts were noticed and appreciated. We are particularly pleased to hear that our butler service, especially Becky, Kathryn, and Leo, exceeded your expectations. Their dedication to fulfilling your wishes and requests promptly is a testament to their commitment to excellence. We will be sure to pass on your kind words to them. The fact that you enjoyed our breakfast buffet, afternoon tea, and the stunning sunset views from Long Bar on the 71st floor warms our hearts. We are glad that our culinary offerings and unique vantage points added to your stay. Your satisfaction with our modern, clean rooms and city views is also very important to us. Thank you for choosing us for your stay and for your kind words. We look forward to welcoming you back soon and making new memories together.

Professional and Warmest Hospitality

Ocena na stronie TripAdvisor 5.0/5

Tracy A Opinia zatwierdzona w TripAdvisor

Staying at Raffles Shenzhen is an experience of warmest hospitality, room is super comfy with great view, everyone is so amiable, food is amazing. Special thanks to Irene, she is very helpful and nice with a good smile. She helped me with making the bubble bath at late night but still be so professional. Thank you so much!

Dear tracyaQ8172UI, Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us. On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!

Memorable Birthday Stay

Ocena na stronie TripAdvisor 5.0/5

Zzzzzn5 Opinia zatwierdzona w TripAdvisor

I informed the hotel prior to my arrival that my stay would be part of my birthday trip through several cities. I was completely amazed by the lengths the Raffles Shenzhen team went to ensure my birthday stay was exceptional. From the very first email correspondence with Qian Liu to the handwritten birthday cards from Kathryn and Esther, the team made sure my welcome experience was seamless and personalized. But that’s not all. When I ordered room service in the evening, along with the food came a Raffles birthday cake, and Becky, Frieda (Butler), and Nick (IRD) made sure it was an evening to remember. At checkout, Echo's farewell was genuine and warm, cementing a lasting impression of the exceptional hospitality at Raffles Shenzhen. My only regret is not staying for a few more nights at Raffles Shenzhen. 😅

Dear Zzzzzn5, Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us. On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!

Overall good

Ocena na stronie TripAdvisor 5.0/5

Nam L Opinia zatwierdzona w TripAdvisor

I recently stayed at Raffles Shenzhen and had an overall excellent experience. The breakfast offered a wide variety of high-quality options, catering to both Western and Chinese tastes. The afternoon tea was delightful, with a serene ambiance and exquisite pastries that were perfect for unwinding. The gym was well-equipped, providing everything needed for a good workout. The swimming pool was beautifully designed, with clean water that made swimming a pleasure. A special mention goes to the staff, who were professional and incredibly welcoming. In particular, I want to thank *Frieda* and *Becky* for their exceptional service. They went out of their way to set up a bubble bath for us, which was a wonderful surprise and provided much-needed relaxation during my busy schedule. Their attention to detail and care truly made my stay memorable.

Dear 58naml, Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us. On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 446 Liczba opinii 9.2/10 Lokalizacja
  • 1 027 Liczba opinii 9.3/10 Pokój
  • 1 559 Liczba opinii 9/10 Obsługa
  • 9 Liczba opinii 4.1/10 Internet
  • 555 Liczba opinii 9.7/10 Klimat
  • 426 Liczba opinii 8.8/10 Udogodnienia
  • 324 Liczba opinii 8.3/10 Śniadanie
  • 295 Liczba opinii 8.7/10 Komfort

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