Raffles Shenzhen 5성

고객 평점 (ALL 평가) 4.9/5 26 리뷰

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Raffles Shenzhen - Image 2
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T7, One Shenzhen Bay, 3008 Zhongxin Road, 518054 Shenzhen, China

호텔설명

호텔 추가 정보

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

숙박

호텔 위치

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

전화
팩스 +86 755 8666 8660

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  26 리뷰

TripAdvisor 평가  5.0/5  2,251 리뷰

Great Experience at Raffles

트립어드바이저 평점 5.0/5

Companion48187257151 TripAdvisor 인증 리뷰

I would like to express my sincere appreciation for the exceptional service I received during my stay at Raffles Hotel. Howard at the front desk was incredibly warm and attentive, always going above and beyond to ensure that my needs were met. His professionalism and enthusiasm made my check-in experience smooth and welcoming. Crystal was also a standout, always eager to assist and help with any requests I had. Her helpful attitude and genuine kindness truly made my stay more enjoyable. Additionally, I would like to commend Linda, the housekeeping staff. She demonstrated great attention to detail and worked diligently to ensure the room was spotless and comfortable. It was clear that she takes pride in her work. Thank you all for making my stay at Raffles Hotel a memorable and pleasant experience! Sincerely， Florence Chen

Dear Florence Chen, Thank you for choosing Raffles Shenzhen and for sharing such an excellent review of your recent stay with us. We are truly delighted to hear that your experience was memorable and that our team contributed to making your stay exceptional. We're especially grateful for your recognition of our team, Howard's warm and attentive approach, Crystal's genuine care and eagerness to assist and Linda's meticulous attention to detail are indeed reflective of the spirit of our brand. Your kind appreciation of their efforts inspires us to continue creating memorable moments for our guests. We are glad to have been a part of your enjoyable stay and look forward to welcoming you back soon for another exceptional stay. Thank you again for your wonderful review and for choosing Raffles Shenzhen.

Luxurious Hotel, Excellent service

트립어드바이저 평점 5.0/5

wltam013 TripAdvisor 인증 리뷰

Raffles Shenzhen is an amazing Accor Group Hotel. As a Platinum Accor member, It is one of my beloved hotels. I thoroughly enjoyed this very luxurious hotel and have been staying there for a couple of nights every month for leisure. It is situated at Shenzhen Bay, Nam Shan Area, a very nice and convenient location. The room is very spacious. The size of a superior room is not less than 60 m2, clean and bed comfortable as well as good sea view. The service of Reception and Concierge are highly commendable. I would like to thank Becky Chen and Director of Rooms Mabel Yang for their exceptionally good service. The Chinese restaurant and Sky Cafe are also great.I would like to extend my gratitude and appreciation to Manager of Sky Cafe Crystal. We enjoyed very much our breakfast, lunch and dinner. Thank you. A great hotel I highly recommend.

Dear wltam013, Thank you for your excellent review of Raffles Shenzhen. We're thrilled you find our hotel luxurious and enjoy your monthly stays. Your appreciation for our spacious, clean rooms with great sea views is noted. We're especially grateful for your recognition of our team, including Becky Chen, Mabel Yang, and Crystal, for their exceptional service. We're glad you enjoyed dining at our Chinese restaurant and Sky Cafe. We are glad to have been a part of your leisurely stays and we look forward to welcoming you back soon. Your recommendation means a lot to us, and we strive to maintain the high standards that have earned us your trust. Thank you once again for your wonderful review and for choosing Raffles Shenzhen.

Absolutely stunning hotel and service!

트립어드바이저 평점 5.0/5

lucas_lb_bu 가족 - TripAdvisor 인증 리뷰

Stunning hotel with impeccable service. Very high attention to detail. Butler service was very helpful and attentive, especially Becky Kathryn Leo. Butler service was available by WeChat messaging app at all times (even at night) and fulfilled any and all wishes and requests promptly. Excellent breakfast buffet with very big selection of Chinese and Western dishes. Afternoon tea in lounge was great. Highly recommend Long Bar on 71st floor with stunning sunset views. Hotel rooms were modern and clean, nice decor and great city views. Thank you for an incredible stay. Will definitely come again!

Dear lucas_lb_bu, Thank you so much for your glowing review of our hotel! We are thrilled to hear that you had an incredible stay with us and that our service met your high expectations. Your compliments about our impeccable service and attention to detail are music to our ears. We strive to provide the best possible experience for our guests, and it's wonderful to know that our efforts were noticed and appreciated. We are particularly pleased to hear that our butler service, especially Becky, Kathryn, and Leo, exceeded your expectations. Their dedication to fulfilling your wishes and requests promptly is a testament to their commitment to excellence. We will be sure to pass on your kind words to them. The fact that you enjoyed our breakfast buffet, afternoon tea, and the stunning sunset views from Long Bar on the 71st floor warms our hearts. We are glad that our culinary offerings and unique vantage points added to your stay. Your satisfaction with our modern, clean rooms and city views is also very important to us. Thank you for choosing us for your stay and for your kind words. We look forward to welcoming you back soon and making new memories together.

Professional and Warmest Hospitality

트립어드바이저 평점 5.0/5

Tracy A TripAdvisor 인증 리뷰

Staying at Raffles Shenzhen is an experience of warmest hospitality, room is super comfy with great view, everyone is so amiable, food is amazing. Special thanks to Irene, she is very helpful and nice with a good smile. She helped me with making the bubble bath at late night but still be so professional. Thank you so much!

Dear tracyaQ8172UI, Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us. On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!

Memorable Birthday Stay

트립어드바이저 평점 5.0/5

Zzzzzn5 TripAdvisor 인증 리뷰

I informed the hotel prior to my arrival that my stay would be part of my birthday trip through several cities. I was completely amazed by the lengths the Raffles Shenzhen team went to ensure my birthday stay was exceptional. From the very first email correspondence with Qian Liu to the handwritten birthday cards from Kathryn and Esther, the team made sure my welcome experience was seamless and personalized. But that’s not all. When I ordered room service in the evening, along with the food came a Raffles birthday cake, and Becky, Frieda (Butler), and Nick (IRD) made sure it was an evening to remember. At checkout, Echo's farewell was genuine and warm, cementing a lasting impression of the exceptional hospitality at Raffles Shenzhen. My only regret is not staying for a few more nights at Raffles Shenzhen. 😅

Dear Zzzzzn5, Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us. On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 443 리뷰 9.4/10 위치
  • 1,015 리뷰 9.2/10 객실
  • 1,503 리뷰 8.9/10 서비스
  • 7 리뷰 2.9/10 인터넷 가격
  • 531 리뷰 9.7/10 분위기
  • 419 리뷰 8.8/10 편의 시설
  • 316 리뷰 8.3/10 조식
  • 292 리뷰 8.7/10 안락함

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.