Raffles Shenzhen 5성

고객 평점 (ALL 평가) 4.9/5 43 리뷰

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Raffles Shenzhen - Image 2
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T7, One Shenzhen Bay, 3008 Zhongxin Road, 518054 Shenzhen, China

호텔설명

호텔 추가 정보

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

숙박

이 호텔 예약하기

호텔 위치

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

전화
팩스 +86 755 8666 8660

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  43 리뷰

TripAdvisor 평가  5.0/5  2,592 리뷰

Good location, but Wifi is hopeless, unlikely to stay next time.

트립어드바이저 평점 4.0/5

Ning L 비즈니스 - TripAdvisor 인증 리뷰

Dear Ning L, Thank you for choosing to stay with us at Raffles Shenzhen, and for taking the time to share your experience. We are genuinely sorry to learn that your stay did not meet your expectations due to the issues you experienced with the Wi-Fi connection and the in-room amenities. Please accept our sincerest apologies for any inconvenience or frustration caused. We have shared your feedback with the relevant departments for immediate review and improvement. We deeply regret the disruption to your schedule and can assure you that we are taking corrective measures to prevent such occurrences in future. While we understand your current disappointment, we hope that you will consider giving us another opportunity to restore your confidence in our service. Should you choose to return, we would be honoured to personally ensure that your experience is seamless and comfortable.

Repeated stay at Raffles Shenzhen

트립어드바이저 평점 5.0/5

Jlin77 비즈니스 - TripAdvisor 인증 리뷰

Dear Jlin77, Thank you for choosing Raffles Shenzhen again and for sharing your feedback with us. It is gratifying to hear that you enjoyed our spacious accommodations, thoughtful turndown amenities and impeccable breakfast selection. Your kind words about our attentive team mean the world to us and we will be sure to pass on your appreciation. We also appreciate your constructive feedback on the in-room dining experience. Please be assured that we will review your comments on Raffles Fried Rice with our culinary team to ensure continuous improvement in both taste and presentation. We look forward to welcoming you back for another exceptional stay in the near future.

Raffles SZ

트립어드바이저 평점 5.0/5

Ben L TripAdvisor 인증 리뷰

Dear I7273QCbenl, Thank you for sharing your experience at Raffles Shenzhen. We are delighted to learn that your stay exceeded your expectations and that our meticulous attention to detail, from room design to personalized service, contributed to a memorable visit. It brings us great comfort to know that Amy and our housekeeping team provided you with attentive, thoughtful and warm hospitality. Ensuring that every guest feels welcome and well cared for is at the heart of everything we do, and we deeply appreciate your recognition of their dedication. Please be assured that we will pass on your kind words to Amy and the team, as such feedback is a tremendous source of motivation. We look forward to welcoming you back in the future and curating another exceptional stay.

The experience in Raffles SZ

트립어드바이저 평점 5.0/5

Tommy L TripAdvisor 인증 리뷰

Dear tommylZ5572OG, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen! We are delighted to hear that your stay exceeded your expectations and that you enjoyed our hotel's luxurious comfort and attention to detail. We appreciate your kind words about Amy, our Room Attendant. Her dedication to providing thoughtful and warm service is exactly the standard we strive for at Raffles, and it's heartwarming to know that her efforts had such a positive impact on your stay. Your feedback is extremely valuable to us, and we appreciate the opportunity to contribute to your experience. We look forward to welcoming you back to Raffles Shenzhen in the future and continuing to provide you with exceptional service and experiences. Thank you again for your kind recommendation and we hope to see you soon!

Raffles SZ

트립어드바이저 평점 5.0/5

Lily C TripAdvisor 인증 리뷰

Dear P7568Rllilyc, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen. We are delighted to hear that your stay was so enjoyable and that Amy's exceptional service made such a positive impact on your visit. Amy takes great pride in her work and it warms our hearts to know that her friendly demeanor, attention to detail and dedication to providing you with a welcoming environment made your stay even more enjoyable. We will be sure to share your kind words with her as they are a true testament to her commitment to excellence. Your feedback is truly appreciated and we are very grateful for your recommendation. We look forward to welcoming you back to Raffles Shenzhen in the future, where we will continue to provide you with a memorable and exceptional experience.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 411 리뷰 9.3/10 위치
  • 961 리뷰 9.3/10 객실
  • 1,373 리뷰 8.9/10 서비스
  • 7 리뷰 4.5/10 인터넷 가격
  • 488 리뷰 9.8/10 분위기
  • 380 리뷰 8.9/10 편의 시설
  • 298 리뷰 8.4/10 조식
  • 276 리뷰 9.1/10 안락함

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