Fairmont Fujairah Beach Resort 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 337 件のレビュー

Fairmont Fujairah Beach Resort - Image 1
Fairmont Fujairah Beach Resort - Image 2
Fairmont Fujairah Beach Resort - Image 3
Fairmont Fujairah Beach Resort - Image 4

説明

ホテルのその他の情報

  • Fujairah, a destination lauded for its natural beauty, with archeological and heritage sites

  • Surrounded by panoramic views of the Gulf of Oman and mountainous landscapes.

  • Splash around by the beach with Aqua Bounce, Fujairah's first ever floating waterpark.

  • Wide range of activities for all ages from water sports, fitness to kid-friendly activities.

  • 181 guest rooms all fitted with a private balcony and six food and beverage outlets.

当ホテルの客室

ホテル所在地

Fairmont Fujairah Beach Resort

PO Box 14333, Mina Al Fajer, Dibba
14333 FUJAIRAH
アラブ首長国連邦

GPS:25.586528, 56.355583

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  337 件のレビュー

トリップアドバイザーの評価  4.5/5  3,724 件のレビュー

Everything is amazing. Highly recommend! Also a big thanks for people who is working here - there are really awesome

トリップアドバイザーの評価 5.0/5

Khrystyna O トリップアドバイザー認証口コミ

An incredible hotel with wonderful staff, excellent service, stunning ocean views, and amazing cuisine. I am incredibly satisfied with my stay here. I would like to give special thanks Oliver, Myat, Phone, and beautiful girl Lani for the outstanding service, warm smiles, and genuine dedication to their work. And the chefs — pure love. If I could give an extra five stars just for them, I absolutely would.

Dear Khrystyna O, Thank you for your glowing review of Fairmont Fujairah Beach Resort. We are delighted to hear that you enjoyed your stay and found our staff to be exceptional. Your kind words for Oliver, Myat, Phone, Lani, and our talented chefs will surely motivate them to continue delivering outstanding service. We take great pride in providing our guests with stunning ocean views and exceptional cuisine, and it is rewarding to know that we met your expectations. Your recommendation means a great deal to us. We look forward to welcoming you back in the future. Sincerely, Fairmont Fujairah Beach Resort

Perfect staying

トリップアドバイザーの評価 5.0/5

Kasia C トリップアドバイザー認証口コミ

Perfect staying, perfect staff. Very clean hotel and they think about everything before you even say. I love this hotel and i will be back.

Dear Kasia M, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our dedicated staff and cleanliness. It is our aim to exceed guest expectations, and we look forward to welcoming you back soon. Best regards, Fairmont Fujairah Beach Resort

Nice hotel, disappointing service

トリップアドバイザーの評価 2.0/5

Melinda N トリップアドバイザー認証口コミ

We stayed at Fairmont Fujairah last weekend to celebrate my partner’s birthday. Unfortunately, the experience was let down by poor organisation and service, which is disappointing for a Fairmont property. Before arrival, we were incorrectly told that our already paid reservation was cancelled, causing unnecessary stress. On arrival, we reached the hotel at 3:20 pm (check-in from 3:00 pm), yet the room was not ready and we only received our keys after 4:00 pm. When we entered the room, there were dirty towels left on the balcony, which is unacceptable. Basic requests such as glasses and ice were not delivered and had to be chased. At the bar, we also had to wait an unreasonably long time for just two drinks, despite the venue not being busy. While the hotel looks nice, the facilities are poorly managed…. the sports bar lacked proper sports channels, the darts area had no darts, and the billiard tables were always busy. Although the front desk manager apologised and offered a late checkout, we already had plans and did not wish to stay longer. Overall, the hotel does not live up to Fairmont service standards, especially for a special occasion. I would think twice before returning.

Dear Melinda N, Thank you for taking the time to share your experience at Fairmont Fujairah Beach Resort. We are pleased to hear that you appreciated the hotel's appearance; however, we sincerely regret that your visit was marred by service shortcomings that do not reflect our usual standards. We apologize for the confusion regarding your reservation and any stress it may have caused. Regarding your check-in experience, it is our policy to ensure rooms are ready by the designated time, and we are disappointed that we did not meet this expectation during your stay. Additionally, your feedback about the cleanliness of your room and the delay in fulfilling your requests is taken seriously, as we strive for the highest levels of hospitality. Your comments concerning the sports bar facilities will also be reviewed, as we aim to provide engaging experiences for our guests. We appreciate your understanding of the front desk manager's efforts to address your concerns during your stay. We value your feedback and hope you may reconsider your decision to return in the future. Best regards, Fairmont Fujairah Beach Resort

Great couples holiday

トリップアドバイザーの評価 5.0/5

alanmE4589IY トリップアドバイザー認証口コミ

Travelling as a couple from the UK, we have (and are still having) a lovely holiday. We have a fantastic room on the 10th floor with a nice terrace area and lots of space. Every meal has been first class and all the staff have been excellent special note to Adi and Phone.

Dear Alan M, Thank you for sharing your positive feedback regarding your holiday experience at Fairmont Fujairah Beach Resort. We are delighted to hear that you are enjoying your stay, particularly your room and the dining options. Your commendation of our staff, especially Adi and Phone, will be shared with the team, as it truly motivates us to maintain our high standards of service. We appreciate your kind words and wish you a wonderful remainder of your holiday. Best regards, Fairmont Fujairah Beach Resort

Great & Friendly Service

トリップアドバイザーの評価 4.0/5

Charles D トリップアドバイザー認証口コミ

We had amazing bar service at the Canvas pool bar, Anjali one of the bar staff makes incredible cocktails very friendly and welcoming service provided by her.

Dear Charles D, Thank you for your kind words regarding the service at our Canvas pool bar. We are delighted to hear that Anjali provided you with exceptional hospitality and that you enjoyed her cocktails. Your feedback is greatly appreciated. Goodbye and best regards, Fairmont Fujairah Beach Resort

との提携 TripAdvisor

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