Fairmont Fujairah Beach Resort 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 520 件のレビュー

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Fairmont Fujairah Beach Resort - Image 1
Fairmont Fujairah Beach Resort - Image 2
Fairmont Fujairah Beach Resort - Image 3
Fairmont Fujairah Beach Resort - Image 4
PO Box 14333, Mina Al Fajer, Dibba, 14333 FUJAIRAH, United Arab Emirates

説明

ホテルのその他の情報

  • Fujairah, a destination lauded for its natural beauty, with archeological and heritage sites

  • Surrounded by panoramic views of the Gulf of Oman and mountainous landscapes.

  • Splash around by the beach with Aqua Bounce, Fujairah's first ever floating waterpark.

  • Wide range of activities for all ages from water sports, fitness to kid-friendly activities.

  • 181 guest rooms all fitted with a private balcony and six food and beverage outlets.

当ホテルの客室

ホテル所在地

Fairmont Fujairah Beach Resort

PO Box 14333, Mina Al Fajer, Dibba
14333 FUJAIRAH
United Arab Emirates

GPS:25.586528, 56.355583

電話番号
ファックス +971 097192041212

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  520 件のレビュー

トリップアドバイザーの評価  4.5/5  3,225 件のレビュー

Do NOT book this hotel.

トリップアドバイザーの評価 2.0/5

sandies984 トリップアドバイザー認証口コミ

Very disappointing - called a beach resort, the oil spill made the sea and beach unusable. No resort - nothing in walking distance. Definitely not a 5 star hotel, food was at best 3 star, all the same, most geared to the Russian visitors. No variety. Not really an all inclusive hotel - after 10pm everything had to be paid for. We booked for nine nights - three of those nights our room was not cleaned. We vacated our room at 8am every morning- so no excuse for maids not to come in. So then had to wait for cleaners at 6pm when we were wanting a shower and to get ready for dinner. Having to queue most meal times behind lots of other people is hardly representative of a 5 Star hotel. No waiters round the adults pool area either - once again we had to queue for drinks- not what we are used to in Emirates 5 Star. An allowance was given for eating in the other eating places - The Copper Lobster - food pretty good but expensive and they even charged for water. Our seafood platter cost £150. Lava was good but only open til 6. Pool bar - food just poolside food, many drunken loud Russians who the staff seemed reluctant to speak to, uncomfortable for others. You had to get up by 6am to be able to reserve a sunbed by the adult pool - never enough. Distance from Dubai airport was two hours not the one and a half hours we were advised. Area around the hotel is rundown . The good points - rooms were spacious, bed and bedding comfortable. The adult only pool was our saviour - without this I think, like some others, we would have checked out. We spent our whole holiday in that small area - and thankfully the “no children” rule was strongly adhered to. Staff at this hotel were great, friendly, really tried to help and put things right. Special mention for Karuna - always a friendly smile. We have spent the last 20 years holidaying in the Emirates- Fujairah was the one emirate we hadn’t tried - we will not be returning. We have stayed at other Fairmont Hotels - this one is definitely not up to the normal standard . Really, really sorry. Disappointment doesn’t cover it.

Dear chihuahua606, We sincerely appreciate you taking the time to share your detailed feedback with us. We are deeply sorry to hear about the challenges you faced during your stay at Fairmont Fujairah Beach Resort. Your comments regarding the beach conditions, lack of variety in food options, and cleanliness issues have been duly noted. Please accept our apologies for any inconvenience caused. At Fairmont Fujairah Beach Resort, we strive to provide a luxurious and relaxing experience for all our guests, and we regret that we fell short of your expectations. We take your feedback seriously and will address the areas of concern with our team to ensure improvements are made. We are delighted to hear that you found our rooms spacious and comfortable and that our adult-only pool area provided a pleasant experience for you. Your kind words about our staff, especially Karuna, are truly appreciated. Rest assured, your compliments will be shared with the team. We regret that your overall experience did not meet your expectations. Please know that your feedback is invaluable to us as we continuously strive to enhance the guest experience. Should you reconsider in the future, we would welcome the opportunity to provide you with a more enjoyable stay. Thank you once again for sharing your thoughts with us. We hope to have the chance to restore your faith in Fairmont Fujairah Beach Resort. Warm regards, Fairmont Fujairah Beach Resort

Could be so much better!

トリップアドバイザーの評価 2.0/5

Darrel S ファミリー - トリップアドバイザー認証口コミ

Stayed here for a week with my wife and two teenage daughters, the first thing you must be aware of is the distance from the airport approx 1hr 40 mins this is not the hotels fault and just to make you aware this has not affected me overall score. We have stayed in Dubai many times and this hotel didn’t quite cut it, we only booked it on price as it was a quick week away and the reviews were excellent, the reviews I think are questionable, the hotel is clean well run and has everything you need but what you need to be aware of is that there is only really a buffet restaurant that serves the same thing everyday for lunch and dinner and is basic, the chef is good and will try and accommodate you if you ask. There is a small sports bar (shows no premier league football and over 21’s only) that serves a basic bar menu and you get an allowance of your bill 100dms per person per day the same as the restaurant copper lobster, in the copper lobster you do NOT get your all inclusive drinks included. This brings me to the all inclusive, the drinks are basic and I mean basic no Prosecco my wife was fuming! soft drinks are served from large plastic bottles which are flat the moment they hit the glass, beer is served in cans! no draught lager included surely it’s cost effective to serve draft rather than cans? The spirits are limited unheard of brands but we’re ok. The all inclusive drinks stop at 10pm. The staff are great and all work hard. There are two separate swimming pools one is for the kids avoid if your adults only it’s carnage the other is adults only and the lifeguard is on top of this. Did we enjoy it yes as we met some great people would we go back absolutely not.

Dear Darrel Smith, We appreciate you taking the time to share your feedback following your recent stay at Fairmont Fujairah Beach Resort. We regret to learn that certain aspects of your experience did not meet your expectations. First and foremost, we would like to thank you for acknowledging the factors beyond our control, such as the distance from the airport, and we appreciate your understanding in this regard. Rest assured that we take all feedback seriously and will address your concerns with the team. We are glad to hear that you found our hotel clean, well-maintained, and equipped with all necessary amenities. However, we apologize if the dining options did not meet your preferences. While we strive to cater to a variety of tastes, we will review the menu offerings to ensure a more diverse selection for our guests in the future. Regarding the all-inclusive package, we apologize for any inconvenience caused. Your feedback is invaluable, and we will review our beverage selection to enhance the overall guest experience. We are pleased to hear that you enjoyed the company of other guests and found our staff to be attentive and dedicated. Your kind words will be shared with the team as encouragement to continue delivering excellent service. Once again, thank you for your feedback, Darrel Smith. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects the high standards we strive to achieve. Warm regards, Fairmont Fujairah Beach Resort

Great Hotel for Kids

トリップアドバイザーの評価 5.0/5

Finja G ファミリー - トリップアドバイザー認証口コミ

It is such a beautiful hotel and the service is just fantastic everyone tries to work everything out! The pool is very big and there also is a pool for people over the age of 18! You can go to the beach and drink something at the pool bar or at the 4 restaurants. Wonderful place for children

Dear Finja G, Thank you for your kind words about your recent stay at Fairmont Fujairah Beach Resort. We are delighted to hear that you and your family had a wonderful time enjoying our facilities and services. Our team always strives to provide exceptional service to all our guests. We are glad you enjoyed the pool area, beach access, and dining options. It brings us joy to know that our hotel was a great place for children. Warm regards, Fairmont Fujairah Beach Resort

Excellent family hotel

トリップアドバイザーの評価 5.0/5

Helen S トリップアドバイザー認証口コミ

Fantastic hotel, loads for the whole family to do, wonderful food-animation team were great with the kids (amazing Halloween activities and evening entertainment especially) pools and beach brilliant. We all had a fabulous holiday and were really well looked after.

Dear Helen, thank you for choosing Fairmont Fujairah Beach Resort for your family holiday. We are delighted to hear that you had an excellent stay with us and enjoyed the various activities, food, and entertainment. Our team works hard to ensure all our guests have a memorable experience. We look forward to welcoming you back for another fabulous holiday. Warm regards, Fairmont Fujairah Beach Resort

Best hotel in UAE

トリップアドバイザーの評価 5.0/5

HasanAftab ファミリー - トリップアドバイザー認証口コミ

Excellent hotel with exceptional service. From the start we were greeted by Mr Salman who was professional, courteous and caring also Mr Kareem, Ms Ragil, Mr Mousa, Mr Mohammed, Mr Sreerag at reception were very helpful all the time. The children’s activity area handled by Mrs Yvonne was the best activity for kids who was much liked by kids. The food was very good and fantastic chef Eslam and chef Mustafa were always at hand to make food on request by kids. The service and bar handled by Adharsh, Sahil, Don, Chanchal, Chatika, Anmol and chef Sourav are the best staff in UAE. The parking attendant Mr Murugesan and security Mr Zeeshan and Mr Nasir kept the place safe for us. Primarily because of the best staff of Fairmont. The food was delicious and the pool area with beach always exciting and entertaining which was made safe by the helpful lifeguard Mr Sree. Overall the best place to stay in UAE with family.

Dear SyedHasanAftab, Thank you for choosing Fairmont Fujairah Beach Resort for your recent stay and for taking the time to share your feedback. We are delighted to hear that you had an excellent experience with us. It is heartening to know that our team members, including Mr. Salman, Mr. Kareem, Ms. Ragil, Mr. Mousa, Mr. Mohammed, Mr. Sreerag, Mrs. Yvonne, chef Eslam, chef Mustafa, Adharsh, Sahil, Don, Chanchal, Chatika, Anmol, chef Sourav, Mr. Murugesan, Mr. Zeeshan, Mr. Nasir, and lifeguard Mr. Sree, were able to make your stay memorable. We are thrilled to learn that you enjoyed the children's activities, food offerings, service, and the safety measures put in place. Your kind words motivate us to continue delivering exceptional service to all our guests. We are truly grateful for your appreciation. We look forward to welcoming you and your family back to Fairmont Fujairah Beach Resort for another wonderful stay. Best regards, Fairmont Fujairah Beach Resort

との提携 TripAdvisor

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