Fairmont Amman 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 819 รายการ

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รายละเอียด

ความพิเศษของโรงแรม

  • Prestigious address near embassies and business headquarters

  • Fairmont Spa with vitality pools and inhalation steam rooms

  • Indoor Dead Sea float pool and outdoor rooftop swimming pool

ที่พักของเรา

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สถานที่ตั้งโรงแรม

Fairmont Amman

6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO
11183 Amman
Jordan

พิกัด:31.95987, 35.881184

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 819 รายการ

เรทติ้งบน TripAdvisor  5.0/5  รีวิว 2,224 รายการ

Overpriced, Poor Service, and Refund Frustrations

คะแนนจาก Tripadvisor 2.0/5

zakiah2023 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I had a very disappointing experience during this stay. Firstly, the smoking room I was assigned had a strong and unpleasant smell, which made my stay quite uncomfortable. Additionally, the service was confusing and inconvenient. Considering how expensive the hotel is compared to the services provided, I was surprised that they required a deposit. The process of getting the deposit back has been extremely frustrating. Even after two months, I still haven’t received the refund on my visa card. During checkout, they didn’t consult me about my preferred refund method, despite the fact that I had paid part of the amount in cash and the rest by visa card. This lack of communication and professionalism added unnecessary frustration to my entire experience. What makes this even more disappointing is that during my previous stay, I had a much better experience. Unfortunately, this time was the worst. Overall, I would not recommend staying here.

Dear Zakiah2023, Thank you for taking the time to review Fairmont Amman. We sincerely apologize for the delay in processing your refund. Please rest assured that your refund is currently being processed, and we are actively working to resolve this matter as quickly as possible. Your comments have been shared with the concerned department, and your request has been reviewed. At Fairmont Amman, we are committed to providing high-quality service that exceeds the expectations of our valued guests. Your feedback is invaluable to us, and we are taking immediate steps to ensure this issue does not occur again. We understand your frustration and are truly sorry for any negative impression this may have left. We appreciate your understanding and the opportunity to address your concerns. We hope to have the chance to serve you again in the near future. Sincerely, Rakan Njadat Front Office Manager

Extroadinary experience

คะแนนจาก Tripadvisor 5.0/5

Around T รีวิวที่ได้รับการรับรองจาก TripAdvisor

A wonderfull stay at Fairmont Amman. Amazing and very friendly staff. I had to prepare for an exam and everyone was really supportive and helpful. Special thanks to Philipp and Mohammed who checked me in and ensured an unforgettable stay. Special thanks to Fairmont gold staff; Wensses, Rand and Riham, who were really nice and had a solution for everything. Caprice’s staff, classy Mona and elegant Simon thank you for the lovely music and happy vibes. Dj Mary high-quality super impressive beats. Would love to come back again Faimont Amman, more than a hotel!

Dear aroundt209, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Best hotel in town

คะแนนจาก Tripadvisor 5.0/5

louzi95 Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Caprice is one of the best lounges in amman inside this fancy hotel, and my number one, i come everyday and enjoying every single moment here, special thanks for the management & the staff of this fabulous hotel and lounge. The best in town all the way.

Dear louzi95, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Excellent hotel

คะแนนจาก Tripadvisor 5.0/5

saieds2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The room had marvelous view and was well maintained.The hotel was super nice and has very nice amenities with great team, evry one smiles and alwayes ready to help and iffer service any time.Keep it up. Thank you to Ahmed Gafaar,Ossama and Mohamed for his dedicated service during the breakfast.

Dear saieds2019, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Service, elegance, location!

คะแนนจาก Tripadvisor 5.0/5

AngeleAUA รีวิวที่ได้รับการรับรองจาก TripAdvisor

Beautiful, elegant hotel with gorgeous rooms, the largest bathtub plus double sinks, a mirrored, walk-in closet! Many good restaurants, AND a great location! Breakfast was good; a lovely selection of foods and juices. Décor is luxurious!

Dear AngeleAUA, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 166 ความคิดเห็น 8.9/10 ทำเล
  • 435 ความคิดเห็น 8.7/10 หัองพัก
  • 1,326 ความคิดเห็น 9.3/10 บริการ
  • 262 ความคิดเห็น 9.2/10 บรรยากาศรอบๆ
  • 208 ความคิดเห็น 7.7/10 ความสะอาด
  • 178 ความคิดเห็น 8.9/10 สิ่งอำนวยความสะดวก
  • 133 ความคิดเห็น 8.5/10 ความสะดวกสบาย
  • 118 ความคิดเห็น 8.2/10 อาหารเช้า

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