Fairmont, Амман 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 819

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Описание

Особенности отеля

  • Просторные номера и люксы с потрясающими видами на холмы Аммана.

  • Насладитесь вкуснейшими аутентичными блюдами различных кухонь - от иорданской до японской.

  • Indoor Dead Sea float pool and outdoor rooftop swimming pool

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Расположение отеля

Fairmont, Амман

6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO
11183 АММАН
Иордания

GPS:31.95987, 35.881184

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 819

Рейтинг TripAdvisor  5.0/5  Отзывов: 2 224

Overpriced, Poor Service, and Refund Frustrations

Примечание: Tripadvisor 2.0/5

zakiah2023 Реальные отзывы TripAdvisor

I had a very disappointing experience during this stay. Firstly, the smoking room I was assigned had a strong and unpleasant smell, which made my stay quite uncomfortable. Additionally, the service was confusing and inconvenient. Considering how expensive the hotel is compared to the services provided, I was surprised that they required a deposit. The process of getting the deposit back has been extremely frustrating. Even after two months, I still haven’t received the refund on my visa card. During checkout, they didn’t consult me about my preferred refund method, despite the fact that I had paid part of the amount in cash and the rest by visa card. This lack of communication and professionalism added unnecessary frustration to my entire experience. What makes this even more disappointing is that during my previous stay, I had a much better experience. Unfortunately, this time was the worst. Overall, I would not recommend staying here.

Dear Zakiah2023, Thank you for taking the time to review Fairmont Amman. We sincerely apologize for the delay in processing your refund. Please rest assured that your refund is currently being processed, and we are actively working to resolve this matter as quickly as possible. Your comments have been shared with the concerned department, and your request has been reviewed. At Fairmont Amman, we are committed to providing high-quality service that exceeds the expectations of our valued guests. Your feedback is invaluable to us, and we are taking immediate steps to ensure this issue does not occur again. We understand your frustration and are truly sorry for any negative impression this may have left. We appreciate your understanding and the opportunity to address your concerns. We hope to have the chance to serve you again in the near future. Sincerely, Rakan Njadat Front Office Manager

Extroadinary experience

Примечание: Tripadvisor 5.0/5

Around T Реальные отзывы TripAdvisor

A wonderfull stay at Fairmont Amman. Amazing and very friendly staff. I had to prepare for an exam and everyone was really supportive and helpful. Special thanks to Philipp and Mohammed who checked me in and ensured an unforgettable stay. Special thanks to Fairmont gold staff; Wensses, Rand and Riham, who were really nice and had a solution for everything. Caprice’s staff, classy Mona and elegant Simon thank you for the lovely music and happy vibes. Dj Mary high-quality super impressive beats. Would love to come back again Faimont Amman, more than a hotel!

Dear aroundt209, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Best hotel in town

Примечание: Tripadvisor 5.0/5

louzi95 Friends getaway - Реальные отзывы TripAdvisor

Caprice is one of the best lounges in amman inside this fancy hotel, and my number one, i come everyday and enjoying every single moment here, special thanks for the management & the staff of this fabulous hotel and lounge. The best in town all the way.

Dear louzi95, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Excellent hotel

Примечание: Tripadvisor 5.0/5

saieds2019 Реальные отзывы TripAdvisor

The room had marvelous view and was well maintained.The hotel was super nice and has very nice amenities with great team, evry one smiles and alwayes ready to help and iffer service any time.Keep it up. Thank you to Ahmed Gafaar,Ossama and Mohamed for his dedicated service during the breakfast.

Dear saieds2019, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Service, elegance, location!

Примечание: Tripadvisor 5.0/5

AngeleAUA Реальные отзывы TripAdvisor

Beautiful, elegant hotel with gorgeous rooms, the largest bathtub plus double sinks, a mirrored, walk-in closet! Many good restaurants, AND a great location! Breakfast was good; a lovely selection of foods and juices. Décor is luxurious!

Dear AngeleAUA, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 166 Отзывов 8.9/10 Расположение
  • 435 Отзывов 8.7/10 Номер
  • 1 326 Отзывов 9.3/10 Сервис
  • 262 Отзывов 9.2/10 Атмосфера
  • 208 Отзывов 7.7/10 Чистота
  • 178 Отзывов 8.9/10 Удобства
  • 133 Отзывов 8.5/10 Комфорт
  • 118 Отзывов 8.2/10 Завтрак

В сотрудничестве с Trustyou

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