ibis Jerusalem City Center

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 371

Гарантия
лучшей цены
ibis Jerusalem City Center - Image 1
ibis Jerusalem City Center - Image 2
ibis Jerusalem City Center - Image 3
ibis Jerusalem City Center - Image 4
4 Elisar St., 9423601 JERUSALEM, Израиль

Описание

Особенности отеля

  • Situated in the heart of Jerusalem's city Center 7min. walk to the Jaffa gate and the Old City

  • Поблизости от многих религиозных и исторических достопримечательностей

  • КОШЕРНЫЙ отель

  • Кровать Sweet Bed by ibis, разработанная для создания высшего уровня комфорта

  • Бесплатный WIFI и веб-зона

Наши номера

Расположение отеля

ibis Jerusalem City Center

4 Elisar St.
9423601 JERUSALEM
Израиль

GPS:31.7820861, 35.220656

Телефон
Факс +972 73-222-8899

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

DINING ROOM

Идеальный выбор. Щедрый завтрак шведский стол с блюдами традиционной кухни. Завтрак по будним дням с 07:30 до 10:00, в субботу с 07:30 до 11:30.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 371

Рейтинг TripAdvisor  4.2/5  Отзывов: 657

terrible hospitality!

Примечание: Tripadvisor 1.0/5

Kimlori Реальные отзывы TripAdvisor

we went there for a Shabbat sheva brachot as part of a 40 person group. the rooms are insanely small. i could not figure out how to call the front desk from the telephone in the room, so i went down and asked in person for 2 more pillows to be sent up, as we only were given 2 (instead of the usual 4 as in every other hotel i have ever stayed at). WE NEVER GOT THEM. the only coffee available the entire time (including in the dinning room) was instant. there wasn't any cold water available in the lobby, just from my bathroom sink. we ate on the rooftop for both Friday night dinner and Saturday lunch. it was freezing up there, even with the windows closed! friday night they put on 5 of the 9 AC/ heaters.... Saturday i personally asked 5 times for them to turn on the heat and i know 3 other people who asked as well. THEY NEVER TURNED ON THE HEAT. ITS JANUARY! i will not be going back to this hotel.

I wish I had been able to write a positive review

Примечание: Tripadvisor 2.0/5

476jamesaw Реальные отзывы TripAdvisor

This is the story of a promising hotel completely let down by deceptive payment practices, poor staff and a total refusal to communicate with guests. Positives: 1. The location of the hotel is excellent, about a 10-minute walk away from the New Gate and in the heart of modern Jerusalem City Centre, close to the light rail on Jaffa Street. 2. The breakfast was lovely, and I was sufficiently stuffed each day on shakshuka, bread, fruit and so on that I barely ever needed lunch and was good to go to dinner time. 3. Cleaning was done every day. 4. The bed was comfortable and I got a good night's sleep every night. Negatives: 1. They refused to respond to an email I sent the day before my trip about my arrival. 2. On arrival, I was met with an unsupervised 'trainee' receptionist who said there was a problem with the payment system - I don't know if this was true, or he just didn't know what he was doing. He made me wait for ages whilst he was doing stuff on the computer, complaining about the hotel's payment system, which seemed unprofessional, and eventually I had to pay for one night there and then and the rest the next day. He didn't explain why. 3. It turns out what he also did is that he put a block on a quantity of funds on my credit card when I was making the original payment. He did not even mention he was doing this, say why it was necessary, or outline the amount or the time limit of the hold involved, let alone ask for my consent. The hold remains to this day, almost two weeks later. 4. They have absolutely, totally refused to communicate in any way with me as I have sought to engage with them about this 'hold' issue. I have sent four emails about it, from two different email addresses = all ignored. I called them from the UK = their phone system cut me off after three minutes before I could speak to anyone. I feel I have to resort to writing a public review like this to have any hope of response, which is an absolutely atrocious level of customer service. I have also complained to Accor, and I await their response too.

Great vacation in an excellently located hotel with a very good breakfast!

Примечание: Tripadvisor 5.0/5

LeonShapritsky Реальные отзывы TripAdvisor

We had a great vacation in an excellently located hotel with a very good breakfast. The Hanukkah candle-lighting tour was also included and very interesting. The only drawback of the hotel is the limited parking within walking distance, but you can’t really blame the hotel for the parking difficulties in Jerusalem.

Хорошее расположение, персонал очень приятный

Примечание: отзывы клиентов 4.0/5

Marat Пары - Проверенные отзывы - ALL

Я всегда путешествую и останавливаюсь в отелях Ibis, здесь немного был расстроен немного не ухоженный, проблемы со стоянкой. но при этом обслуживающий персонал очень приятный

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wassim Mushasha Customer Relations Manager

Center

Примечание: Tripadvisor 4.0/5

NIRDO1971 Couples - Реальные отзывы TripAdvisor

Reception has to be better...not so proffessional... Located in a very central place (rooms are clean, however some things around arent with attention) very close walking everywhere...good places to eat and buy around (all is Kosher) Thursday is full of people if you like it

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We thank you for your honest and sincerely apologize for our shortcomings. The incidents have reported to the relevant departments in view to improvement. We definitely hope that this issues will not prevent you for coming back. Please feel to contact me should you return. I will make my utmost to ensure your stay will be a comfortable and memorable one. Yours sincerely, Wassim Mushasha Guest Relations Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 593 Отзывов 8.5/10 Расположение
  • 585 Отзывов 5.9/10 Номер
  • 499 Отзывов 8.5/10 Сервис
  • 435 Отзывов 8.8/10 Завтрак
  • 288 Отзывов 7.2/10 Чистота
  • 62 Отзывов 3.5/10 Удобства
  • 6 Отзывов 0/10 Напитки

В сотрудничестве с Trustyou

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