Fairmont Riyadh 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 717 件のレビュー

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Fairmont Riyadh - Image 1
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Business Gate, Qurtubah Area, 11552 RIYADH, サウジアラビア

説明

ホテルのその他の情報

  • Easy access to the Airport

  • Located in the Business Gate, a secure Business Environment

  • Food & Beverage destination with a wide variety of 9 cuisines

  • State-of-the-art design and smart room configuration

  • Near By Riyadh Front, KAFD, and 20 min Riyadh Downtown

当ホテルの客室

ホテル所在地

Fairmont Riyadh

Business Gate, Qurtubah Area
11552 RIYADH
サウジアラビア

GPS:24.8082236, 46.7167582

電話番号
ファックス +966 11 826 2625

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  717 件のレビュー

トリップアドバイザーの評価  4.7/5  236 件のレビュー

2025エクセレンス認証

Best hotel in Riyadh

トリップアドバイザーの評価 5.0/5

Gourmettripbuddy トリップアドバイザー認証口コミ

Really nice hotel. I stayed there for 3 days and I really enjoyed it. The rooms are modern, nice and clean. The employees are smiley and take care of you. Special congratulations to the Chef of the steakhouse restaurant who were very nice with me and his food is outstanding. I had the opportunity to meet the Operation Director (a French woman, who I forgot the name) and she was really helpful. I would go back there the next time I go to Riyad for sure.

Dear Mr. Valenti, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Chef Valery and I are very touched by your kind compliments. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

Excellent Stay and brilliant customer service.

トリップアドバイザーの評価 5.0/5

jacquis93 トリップアドバイザー認証口コミ

I was attending a conference being held in the hotel and was returning after a similar stay in 2024. Staff, customer service, food, houskeeping, spa and ambience was exceptional. An amazing conference in an a fabulous location and venue.

Dear Ms. Jacqui, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

Fabulous

トリップアドバイザーの評価 4.0/5

leahgirl007 トリップアドバイザー認証口コミ

My husband and I had a Spa morning, followed by Afternoon Tea. As always, the Fairmont team were all wonderful. We always get treated like VIPs there. Special thanks to Yonela, Clairine and Issawy for special care and attention to detail. We were spoilt! As it was my husband's birthday, they arranged a special cake as well. Ibrahim, our server, was delightful; and Tafadzwa and Hany, who did our aromatherapy massages, were outstanding! Magic hands, both of them. The only down side was that the spa was Ladies Only from 11am to 4pm. So, although we were blessed to be the only 2 in the spa -- allowing us the privilege of having the pool to ourselves -- at 11am we asked the receptionist on duty where the separate men's and ladies' sauna/steam rooms were, but he wasn't clear. It sounded like my husband had to leave and I had to go into the Men's room to use the sauna & steam room. I wasn't comfortable with that, so i didn't use them at all. We might go back to the spa for a massage, but not for the limited spa facilities. That was the only disappointment. Otherwise, highly recommended. And I guess, if you're a group/couple of ladies, and you're in there from 11am, you'll feel more comfortable with the situation.

Dear Fairmont Guest, Thank you for sharing your wonderful experience at Fairmont Riyadh. We are delighted to hear that you and your husband enjoyed a relaxing Spa morning followed by Afternoon Tea, and we appreciate your kind words regarding our team members. It is always gratifying to know that our guests feel valued and pampered, especially on such a special occasion as your husband's birthday. I will ensure that your commendations for Yonela, Clairine, Issawy, Ibrahim, Tafadzwa, and Hany are conveyed to them, as they will be thrilled to know that their efforts made a significant impact on your visit. Regarding your feedback about the spa's Ladies Only policy from 11 am to 4 pm, I would like to express my gratitude for your understanding. While this policy is designed to provide a comfortable environment for our female guests, I apologize for any confusion regarding the sauna and steam room facilities. We strive to provide clear communication about our amenities, and your input will assist us in refining our processes to ensure clarity in the future. I understand your discomfort in that situation, and I appreciate your candid feedback. We value your recommendation and hope that you consider returning for another visit. While we understand that the limited access to certain facilities may not meet everyone's preferences, we remain committed to delivering exceptional service and memorable experiences. Your satisfaction is of utmost importance to us. Thank you once again for your review. We look forward to welcoming you back to Fairmont Riyadh in the future. Sincerely yours, Muhieddine Zok General Manager

Outstanding

トリップアドバイザーの評価 5.0/5

M8912EIrichards トリップアドバイザー認証口コミ

A very well located hotel , nicely located for the airport. The hotel is beautifully decorated and immaculate. The rooms are well equipped and very comfortable. Food options are excellent and very pleasant. Staff were all very polite, helpful and knowledgeable, all providing an exceptional service. A very pleasant hotel. I shall return.

Dear M8912Elrichards, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

Great

トリップアドバイザーの評価 5.0/5

johnw000t ビジネス - トリップアドバイザー認証口コミ

The staff was attentive, exceptional, polite and the food was simply exquisite. Thank you for a wonderful experience.

Dear Johnw00t, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

との提携 TripAdvisor

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