罗托鲁阿铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,448 评论

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罗托鲁阿铂尔曼酒店 - Image 1
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1135 Arawa St, 3010 罗托鲁阿, 新西兰

描述

酒店其他优惠

  • 在 Barrel & Co 酒吧和烧烤餐厅感受充满活力的现代就餐体验

  • 宽敞的健身房配有先进的设备

  • 5 个充满活力的会议场所

  • 位于市中心

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酒店位置

罗托鲁阿铂尔曼酒店

1135 Arawa St
3010 罗托鲁阿
新西兰

GPS:-38.134659, 176.252605

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,448 评论

TripAdvisor 评级  4.1/5  368 评论

卓越奖 2025

Spacious Rooms, Great Location — but a Very Unfamily-Friendly Design

Tripadvisor 评级 4.0/5

sue_singh 经 TripAdvisor 认证的评论

We stayed at the Pullman Hotel Rotorua and overall had a mixed experience, largely due to an unusual and impractical room layout. The positives: - The location is excellent — walking distance to everything important, especially Eat Street, which is a huge plus. - Rooms are very large, with plenty of space. - Amenities are good, and the hotel is very clean throughout. - The shower is outstanding — huge, excellent water pressure, and genuinely one of the highlights. - Staff provided great service and were helpful and professional. The downsides: - We specifically requested an interleading (interconnecting) room, but the setup was extremely strange and impractical: - The two rooms were at the end of the corridor, accessed via a separate shared door that was meant to secure both rooms. - However, the individual room doors do not remain open (we requested door stoppers) and the outer shared door was broken so we couldn't actually leave the room doors open. - With kids, this setup was very inconvenient and frustrating, defeating the purpose of requesting interconnecting rooms. - While the rooms are large, the layout is bizarre - poorly designed, making the space feel awkward and inefficient rather than functional. Overall: The Pullman Rotorua does a lot right — cleanliness, service, showers, and location are all strong. Unfortunately, the room design and interleading setup are poorly thought out, especially for families, and detract from what could otherwise be a great stay. Verdict: Excellent luxury feel, location and amenities, but our room design in particular made it far less family-friendly than expected.

Nice 4 star hotel

Tripadvisor 评级 4.0/5

Mccridgeway3 经 TripAdvisor 认证的评论

Good hotel with nice clean rooms in the middle of town. Staff are excellent, particularly TJ. He was a great help getting us into our room and getting our car packed up at the end. Give that man a promotion and a pay rise!

Dear Mccridgeway3, Thank you for your wonderful review :) A special thank you for recognising TJ, we’ll be sure to pass on your kind words to him and the team. He’ll be thrilled to know he made such a positive impression on your stay. We truly appreciate your recommendation and hope to welcome you back to Pullman Rotorua again soon. Warm Regards, Kaushi Fernando

Fairly decent

Tripadvisor 评级 3.0/5

vb43 经 TripAdvisor 认证的评论

Hotel was ‘ok’ but conscious there isn’t a huge amount to choose from so is definitely one of the nicer ones. We had a lakeview suite and twin room for the kids. The view from ours was lovely but found the open plan bathroom really lacked privacy. Bed was super comfortable and room nice and dark, so had a great sleep. Room service food was decent as was the restaurant downstairs but service in the restaurant was hugely disappointing. Our young waitress had no interest in her job or serving us whatsoever which really impacted our night. Other than that the hotel is well located near the Polynesian Spa which was lovely and close to cafes and shops. The hotel is looking a bit tired and could do with a ‘glow up’.

Excellent Base For Local Activities

Tripadvisor 评级 5.0/5

Laurence L Couples - 经 TripAdvisor 认证的评论

We were really pleasantly surprised with this hotel as the reviews we read prior to were mixed. The room was very nice and spacious and spotlessly clean. In fact the whole hotel was spotless. The location is excellent being right in the middle of town and the staff were very accommodating.

Dear Laurence L, Thank you for your lovely review :) We’re so pleased to hear you were pleasantly surprised and enjoyed the spacious, spotless room, our central location, and the accommodating service from our team. We hope to welcome you back to Pullman Rotorua again soon. Warm Regards, Kaushi Fernando

客户意见评级 5.0/5

Yanqiao Y. 情侣住宿 - 所有已确认评论

位子很好

Dear Yanqiao Y., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

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其他网络用户评价我们的酒店

  • 684 评论 8.5/10 位置
  • 1,097 评论 7.9/10 房间
  • 994 评论 8.4/10 服务
  • 14 评论 4.9/10 上网
  • 357 评论 7.3/10 食物
  • 306 评论 7.6/10 早餐
  • 297 评论 7.9/10 清洁度
  • 242 评论 4.5/10 性价比

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