描述
酒店其他优惠
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距"食街" (Eat Street) 的酒吧和餐厅仅数步之遥
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室内泳池、健身中心、桑拿房、热水浴缸
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免费使用地热矿水泳池
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明亮的餐厅,供应热自助早餐
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Clarke's Bar 酒吧,带湖景露台
我们的客房
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酒店位置
罗托鲁瓦湖畔诺富特酒店
Lake End, Tutanekai Street
3010 罗托鲁瓦
新西兰
GPS:-38.132935, 176.25143
抵达和交通
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TOURISM CENTRE BUS
公共汽车站
访问: 500 m / 0.31 mi 5 min drive
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GOVERNMENT GARDENS
植物园
访问: 2 km / 1.25 mi
ROTORUA MUSEUM
博物馆
访问: 2 km / 1.25 mi
POLYNESIAN POOLS
旅游胜地
访问: 3 km / 0.63 mi 25 min walk
ROTORUA RACECOURSE
赛马场
访问: 3 km / 1.88 mi
WHAKAREWAREWA GEOTH
旅游胜地
访问: 3 km / 1.88 mi
WHAKAREWAREWA ARTS
博物馆
访问: 4 km / 2.5 mi
WHAKAREWAREWA THERMAL PARK
旅游胜地
访问: 4 km / 2.5 mi 30 min walk
FOREST RESEARCH INS
旅游胜地
访问: 5 km / 3.13 mi
SKYLINE / SKYRIDE
其他景点
访问: 5 km / 3.107 mi
Rotorua Redwood Forest
旅游胜地
访问: 5 km / 3.11 mi 10 min drive
AGRODOME
旅游胜地
访问: 10 km / 6.25 mi
TAURANGA - MT MAUNGANUI
其他景点
访问: 100 km / 62.5 mi
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LAKE ROTORUA
湖
访问: 100 m / 0.06 mi 5 min walk
KUIRAU PARK
公园
THE REDWOODS
树林/森林
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ROTORUA CENTRAL
购物区
访问: 200 m / 0.12 mi 5 min walk / 2 min drive
EatStreet
饭店和咖啡厅区
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
ATLAS RESTAURANT
Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.
CLARKE'S BAR
您可以在轻松的氛围中与亲朋好友欢聚一堂,享用我们上好的葡萄酒和啤酒,或者细品鸡尾酒,尽情放松。这里是享用餐前饮料或者一天的辛苦工作结束后放松身心的绝佳去处。
早餐
游泳馆
健身中心
For active travellers who never skip a work out - we offer a state of the art fitness centre, equipped with cardio equipment and free weights. Open to hotel guests daily from 6 am to 11pm.
水疗
我们的客人评论
Family Celebration
Tripadvisor 评级 4.0/5
Lyngrin Couples - 经 TripAdvisor 认证的评论
Kia Ora, Thank you for choosing us for your family celebration and for sharing your experience. I’m delighted you enjoyed our lake views, central location, and relaxing thermal facilities. It’s wonderful to hear that you had restful nights during your stay. I’m sorry, though, that some aspects fell short, especially the shower fittings and the breakfast buffet. Your observations about communal items and hot breakfast options are valuable, and we will review them to enhance both safety and satisfaction. We appreciate your feedback, as it helps us continue to refine our offerings. Looking forward to welcoming you back for an even better stay!
Poor breakfast service
Tripadvisor 评级 2.0/5
Duncan C Friends getaway - 经 TripAdvisor 认证的评论
Kia Ora Duncan, Thank you for sharing your breakfast experience and for highlighting these concerns. I’m sorry to hear about the frustration caused by the wait times for coffee. With a high number of guests, especially in larger tour groups, the coffee machine does experience heavier use, and we understand the impact this has on your dining experience. Your suggestion for a second machine or an alternative like a coffee urn is very helpful, and I’ll be discussing this with our team to explore options for smoother service during busy times. We want your stay to meet the high standards you’ve come to expect from Novotel, and your feedback is invaluable in helping us get there.
Choose another hotel
Tripadvisor 评级 2.0/5
FernAces6 商务住宿 - 经 TripAdvisor 认证的评论
Kia Ora, Thank you for sharing your experience. I’m deeply sorry that your stay fell so far below expectations, especially regarding cleanliness, room setup, and billing. Guest comfort and convenience are our top priorities, so it’s concerning to hear about the issues with the bed and bathroom, as well as the challenges you faced with service accessibility and billing accuracy. Rest assured, we are thoroughly reviewing these points to prevent a repeat for future guests. Thank you for providing this feedback, as it highlights areas where we need to improve. I apologize sincerely for these oversights and any frustration caused during your stay.
Dingy rooms
Tripadvisor 评级 1.0/5
Allison S 经 TripAdvisor 认证的评论
Kia Ora, Thank you for taking the time to share your experience. We're sorry to hear that the room cleanliness did not meet your expectations and for the inconvenience caused by the missing shower curtain. This certainly does not reflect the standard we aim to provide. We appreciate your kind words about our front desk staff, and we’ll be sure to address the housekeeping issues you mentioned with our team. We hope you’ll give us another chance to improve your experience in the future.
Great location, terrible Saturday
Tripadvisor 评级 3.0/5
davidwZ8350AX 家庭住宿 - 经 TripAdvisor 认证的评论
Kia Ora, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the challenges you faced, particularly with pool towels and room servicing. It’s disappointing to hear about the delays in check-in and the overall communication on that busy Saturday. We strive to provide a seamless experience, and your comments highlight areas where we can improve. I will ensure that our team addresses these concerns to prevent future occurrences. I appreciate your understanding and hope to welcome you back for a more enjoyable stay.
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