罗托鲁瓦湖畔诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 3.8/5 1,644 评论

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Lake End, Tutanekai Street, 3010 罗托鲁瓦, 新西兰

描述

酒店其他优惠

  • 距"食街" (Eat Street) 的酒吧和餐厅仅数步之遥

  • 室内泳池、健身中心、桑拿房、热水浴缸

  • 免费使用地热矿水泳池

  • 明亮的餐厅，供应热自助早餐

  • Clarke's Bar 酒吧，带湖景露台

我们的客房

客房

城市景观特大床房，配备带特别通道的浴室

  • 2 个人最多
  • 28 m² / 301 sq ft
  • 床上用品 1 x 特大床
  • 景色: 位于城市边
  • 无障碍房间
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酒店位置

罗托鲁瓦湖畔诺富特酒店

Lake End, Tutanekai Street
3010 罗托鲁瓦
新西兰

GPS:-38.132935, 176.25143

电话
传真 +64 7 347 1888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.8/5  1,644 评论

TripAdvisor 评级  3.9/5  3,364 评论

Don’t bother go elsewhere

Tripadvisor 评级 1.0/5

Anne-Marie M 经 TripAdvisor 认证的评论

Staff were friendly. Paid for lake view and got a view of the next door roof top, Got moved but still not a great view as advertised. Don’t bother with the restaurant buffet, food is crap. Only good thing to say is the staff were friendly. Oh and no milk in the fridge for a cup of tea.

Novotel Rotorua Lakeside

Tripadvisor 评级 3.0/5

deb4511 经 TripAdvisor 认证的评论

Stayed here for the first time early January with family over from Australia. Check in time and the rooms were not ready about 45 minutes later given free drink vouchers which was a nice touch. We had two rooms on level 5 with a nice lake view. The beds are lovely had such a good nights sleep. One of the rooms was very shabby, fridge stopped working on day 2, cleaning was a hit and miss especially in the bathroom area with hairs left on the toilet. Bar was a circus, barman couldn't answer any questions at all and as he was the only one on there was a bit of a wait as he continually got interrupted by the restaurant staff coming and asking questions. Avoid the buffet dinner, for $64 pp it is not worth it, food bland and my nephew had a crab leg that was so dry the meat had turned to powder, very disappointing. For an hotel that has a big international tourist population it needs to be upgraded and some of the staff need more training.

Poor experience and very disappointed

Tripadvisor 评级 1.0/5

Melanie T 经 TripAdvisor 认证的评论

On our first night, I discovered a spider in the room and contacted the front desk. I was advised that someone would be sent up with spray; however, no one arrived. When I followed this up, I was told housekeeping did not have anything available. The overall cleanliness of the room was very poor. The carpet was heavily stained, there was mould in the bathroom, and the shower curtain was dirty. In addition, the room was very noisy, with significant noise transfer from neighbouring rooms. Several items in the room were broken or not functioning properly. The toilet roll holder fell off the wall, the bath adapter did not work, and the cupboard doors would not slide. The room was also not serviced as expected. On two separate days I had to call to request servicing, which did not occur until after 5:30pm. The pool is extremely small for a hotel of this size and can only accommodate a few guests at a time. I have emailed the hotel on two occasions to raise these issues and have received no response. While the location is convenient, this was the only positive aspect of our stay. Overall, the experience fell well below the standards expected of a Novotel property

Ok accommodations

Tripadvisor 评级 4.0/5

I5328XMpatriklise 经 TripAdvisor 认证的评论

Carpet in room dirty and worn out. Bathrooms needed updating and furniture old Hotel lobby was ok along with halls but rooms needed updating Food breakfast buffet was decent

Thank you Shawn

Tripadvisor 评级 5.0/5

Navigator03308273638 Couples - 经 TripAdvisor 认证的评论

After a long year we wanted some timebjust to relax and refresh. The blue skies and warm weather were good but nothing compared to the service we received from Shawn and the team. We extended our stay another night - a great decision. Thank you Shawn and the whole Novotel team for making our stay special.

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其他网络用户评价我们的酒店

  • 1,155 评论 9.1/10 位置
  • 1,836 评论 5.1/10 房间
  • 1,320 评论 6.6/10 服务
  • 18 评论 7.3/10 上网
  • 800 评论 3/10 清洁度
  • 667 评论 5.8/10 舒适度
  • 494 评论 4.8/10 设施
  • 493 评论 3.2/10 氛围

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