罗托鲁瓦湖畔诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 3.8/5 1,610 评论

保证最优惠房价
罗托鲁瓦湖畔诺富特酒店 - Image 1
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Lake End, Tutanekai Street, 3010 罗托鲁瓦, 新西兰

描述

酒店其他优惠

  • 距"食街" (Eat Street) 的酒吧和餐厅仅数步之遥

  • 室内泳池、健身中心、桑拿房、热水浴缸

  • 免费使用地热矿水泳池

  • 明亮的餐厅，供应热自助早餐

  • Clarke's Bar 酒吧，带湖景露台

我们的客房

客房

城市景观特大床房，配备带特别通道的浴室

  • 2 个人最多
  • 28 m² / 301 sq ft
  • 床上用品 1 x 特大床
  • 景色: 位于城市边
  • 无障碍房间

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酒店位置

罗托鲁瓦湖畔诺富特酒店

Lake End, Tutanekai Street
3010 罗托鲁瓦
新西兰

GPS:-38.132935, 176.25143

电话
传真 +64 7 347 1888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  1,610 评论

TripAdvisor 评级  3.9/5  3,361 评论

Ok accommodations

Tripadvisor 评级 4.0/5

I5328XMpatriklise 经 TripAdvisor 认证的评论

Carpet in room dirty and worn out. Bathrooms needed updating and furniture old Hotel lobby was ok along with halls but rooms needed updating Food breakfast buffet was decent

Thank you Shawn

Tripadvisor 评级 5.0/5

Navigator03308273638 Couples - 经 TripAdvisor 认证的评论

After a long year we wanted some timebjust to relax and refresh. The blue skies and warm weather were good but nothing compared to the service we received from Shawn and the team. We extended our stay another night - a great decision. Thank you Shawn and the whole Novotel team for making our stay special.

Great location,clean comfortable room with mini fridge and coffee/tea available. Also has a clean modern bathroom. Love!

Tripadvisor 评级 5.0/5

Stefhanie5 经 TripAdvisor 认证的评论

Great location. Downtown area,lots of restaurants and things to do. Clean secure, great pool and hot minerals. Would recommend this hotel

Superb Hotel

Tripadvisor 评级 5.0/5

Richard J 经 TripAdvisor 认证的评论

Sensational room Superb view Easy fast friendly check in Staff and friendly and helpful Loved it 👍 The location easy walking distance to everything

Dear Guest, Thank you so much for your wonderful review. We’re delighted to hear you enjoyed your room, the views, and our friendly check-in experience. It’s great to know our location and team helped make your stay so positive. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Novotel Rotorua Lakeside Team

Stay elsewhere - not enough staff

Tripadvisor 评级 1.0/5

554nickt 经 TripAdvisor 认证的评论

Unfortunately booked a stay at Novotel and regretted it from the first time we arrived Waited at reception, no staff, once eventually checked in went to look for the restaurant to have dinner, no staff, eventually asked a young lady who said she would find someone to help us, waited over 5 minutes to eventually be taken to a poor buffet offering which we ate some of the low quality food and decided to then go for a drink at the bar, guess what - no staff - waited for 5 minutes and asked someone else with a drink where the staff were and they said they will eventually turn up, lo and behold the young lady from the restaurant did show up and served us after approx 10 minute wait At checkout, yes you guessed, we waited for the one member of staff to walk off to sort out an issue for another guest and again after around 10 minutes we were seen to! I suggest booking somewhere else where they actually offer customer service and decent food

Dear Guest, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations, particularly regarding wait times and service availability. This is not the level of hospitality we aim to provide. Please know your comments have been shared with our team, and we are actively working on improvements to ensure a smoother and more consistent experience for our guests. We appreciate you bringing this to our attention and hope we may have the opportunity to welcome you back in the future for a much better stay. Kind regards, Novotel Rotorua Lakeside Team

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其他网络用户评价我们的酒店

  • 1,177 评论 9.1/10 位置
  • 1,865 评论 5.1/10 房间
  • 1,340 评论 6.8/10 服务
  • 17 评论 7.1/10 上网
  • 818 评论 2.9/10 清洁度
  • 680 评论 5.8/10 舒适度
  • 508 评论 4.7/10 设施
  • 497 评论 3.3/10 氛围

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