Pullman Роторуа 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 664

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Описание

Особенности отеля

  • Оживленный ресторан Barrel & Co Bar and Grill, оформленный в современном стиле

  • Просторный тренажерный зал с современными тренажерами

  • 5 функциональных конференц-залов

  • Расположение в центре города

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Расположение отеля

Pullman Роторуа

1135 Arawa St
3010 РОТОРУА
Новая Зеландия

GPS:-38.134659, 176.252605

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 664

Рейтинг TripAdvisor  4.1/5  Отзывов: 347

Сертификат качества 2025

Very nice stay

Примечание: Tripadvisor 5.0/5

968king Couples - Реальные отзывы TripAdvisor

My wife and I stayed here and weren’t disappointed. Many reviews complain about the room layouts but we didn’t find this to be a problem for us. The rooms are very clean and spacious and have everything you could need. The staff, especially on reception were excellent. Nothing was too much trouble for them. We used the valet parking service which some people thinks is costly but for us it worked very well. If you are in Rotorua, we would highly recommend staying here if you need somewhere to stay.

Dear 959glennk, Thank you so much for your kind review and recommendation! We're delighted to hear you and your wife had a comfortable and enjoyable stay with us. It’s great to know the room layout suited your needs and that our team, especially at reception, made a positive impression. We’re also glad the valet parking added convenience to your visit. We truly appreciate your support and hope to welcome you back next time you're in Rotorua! Warm Regards, Kaushi Fernando

Let down

Примечание: Tripadvisor 3.0/5

April P Реальные отзывы TripAdvisor

Not quite what we expected from the Pullman! The rooms had a quirky layout, and the conference centre’s music was absolutely pumping until late into the night. We called reception hoping for some help, but were told it was the conference manager’s issue — not exactly the peaceful sleep solution we were after! Overall, it didn’t really feel like a 5-star experience for the price. On a positive note, dinner at Barrel & Co was a better — the food was absolutely beautiful! Massive credit to the chefs. It was just a bit of a shame that the service team seemed stretched thin (only two people looking after a full house), which led to a few forgotten orders and a bit of unorganised chaos.

Dear O9611LYaprilp, Thank you for sharing your detailed feedback. We’re truly sorry to hear that parts of your stay didn’t meet your expectations — particularly the noise disruption and the room layout. Your concerns about the late-night music and our response have been noted, and we’ll work on ensuring better communication and support in such situations. We’re pleased to hear you enjoyed your meal at Barrel & Co and will certainly pass on your compliments to the chefs. We're also taking your comments about the service to heart and will look at how we can better support our team during busy periods. Thank you again for your honest feedback — it helps us improve. Warm Regards, Kaushi Fernando

Special day

Примечание: Tripadvisor 5.0/5

JenWP Семьи - Реальные отзывы TripAdvisor

We went for family breakfast for my daughter’s birthday. They seemed busy so I didn’t ask for cake or anything for her birthday. However Tracey brought a beautifully decorated sweet plate with Happy birthday so my daughter was so happy! Thanks for the special treatment 😊

Dear JenWP, Thank you so much for your lovely review :) We’re thrilled to hear that you and your family enjoyed a special birthday breakfast with us. Tracey will be so happy to know her thoughtful gesture made your daughter’s day extra special. We love creating memorable moments like these, and we hope to welcome you all back again soon for another celebration! 😊🎉 Warm Regards, Kaushi Fernando

Disappointed

Примечание: Tripadvisor 3.0/5

CapriGTSteve Реальные отзывы TripAdvisor

Although the rooms were spacious, the shower and toilet were simply frosted glass cubicles within the room itself. Zero privacy, especially bad if you are travelling with a friend. For that reason alone, I would not stay here again. Staff were very friendly and helpful, but we found the restaurant food overpriced ( which I guess could be said for many hotels) . There are many restaurants within a stones throw that were cheaper and far better quality. When we travelled, the hotel rates were very expensive, and for us, the overall experience did not warrant it.

Dear CapriGTSteve, Thank you for taking the time to share your feedback :) We're glad to hear you found our team friendly and helpful and appreciated the spaciousness of the room. However, we're sorry to hear that the layout of the bathroom did not meet your expectations and impacted your comfort—this is valuable feedback that we’ll be sure to pass on for future improvements. We understand your concerns regarding dining and pricing, and we appreciate your honest comments. We’re always looking for ways to enhance our guest experience, and your review helps us do just that. We hope to have the opportunity to welcome you back in the future under better circumstances. Warm Regards, Kaushi Fernando

A great Experience

Примечание: Tripadvisor 5.0/5

lirasi57 Реальные отзывы TripAdvisor

We stayed at the Pullman recently. The hotel is centrally located and the staff were delightful. The room was clean well equipted and had a lovely lake view. The bed was very comfortable. I want to give a special mention to Kaushi the bar manager. My Husband turned 60 while we were there and I organised a special surprise with Kaushi which she brought to our room. My Husband had no idea and was so touched by it and her beautiful message. Highly recommend this Hotel.

Dear lirasi57, Thank you so much for your lovely review :)) We're thrilled to hear you had such a memorable stay and that you enjoyed the lake view, comfortable room, and central location. A big thank you for your kind words. We are so glad we could help make your husband's 60th birthdaty extra special. Thank you and we hope to welcome you both back again soon for another wonderful stay <3 Warm Regards, Kaushi Fernando

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Другие интернет-пользователи оценили наш отель

  • 823 Отзывов 8.4/10 Расположение
  • 1 311 Отзывов 7.7/10 Номер
  • 1 210 Отзывов 8.6/10 Сервис
  • 13 Отзывов 8.1/10 Интернет
  • 386 Отзывов 7.6/10 Чистота
  • 324 Отзывов 7/10 Завтрак
  • 281 Отзывов 8.4/10 Атмосфера
  • 279 Отзывов 4.1/10 Соотношение цены и качества

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