ibis Роторуа 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 1 305

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Lake End, Rangiuru Street, 3010 РОТОРУА, Новая Зеландия

Описание

Особенности отеля

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

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Расположение отеля

ibis Роторуа

Lake End, Rangiuru Street
3010 РОТОРУА
Новая Зеландия

GPS:-38.13171, 176.250317

Телефон
Факс +64 7 347 1999

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

I- RESTAURANT

Недоговорная фотография

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 1 305

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 430

Ibis Rotorua breakaway

Примечание: Tripadvisor 4.0/5

nzkelvin2024 Couples - Реальные отзывы TripAdvisor

The location is fantastic, the rooms are clean and modern. Great value for money! We would stay again.

Kia Ora, Thank you for your wonderful feedback! I'm thrilled to hear you enjoyed your stay at Ibis Rotorua and found our location, clean rooms, and value for money to be fantastic. We look forward to welcoming you back on your next visit!

Average stay!

Примечание: Tripadvisor 3.0/5

Velvon A Реальные отзывы TripAdvisor

Receptionists (both- who checked us in and out) and DM were most helpful. I checked in way too early (around 10:30 am) and the room was ready. The room was not up to the standard, I found it a bit run down, pillows and bed were not so comfortable. Our room was too warm so we lowered the temp, but still it was warm. Started getting headaches so we turned the aircon off. I guess it's because the windows can't be opened. We had a similar issue in Novotel last time. Parking is free (first come first serve). excellent location. Disappointed the pool was under construction.

Kia Ora, Thank you for sharing your experience. I'm pleased to hear our reception team and Duty Manager were helpful and that you appreciated the early check-in and our convenient location. However, I’m sorry to learn that the room didn’t meet your expectations, and I apologize for any discomfort caused by the air conditioning and bedding. We strive to maintain our facilities to a high standard, and your feedback will be addressed with our team. I also regret that the pool was under construction during your stay. We hope to have the chance to provide you with a better experience on your next visit.

Pleasant stay.

Примечание: Tripadvisor 4.0/5

erwine2024181 Деловые путешественники - Реальные отзывы TripAdvisor

Pleasant stay, though the room wasn't cleaned on the first day. They offered to clean it at 5:00 PM, but I was getting ready for dinner at that time, so the cleaning was never done, even though I had informed the reception.

Kia Ora, Thank you for your feedback. We're glad to hear that your stay was pleasant overall, though we apologize for the inconvenience regarding the room cleaning. Your comments have been noted, and we'll ensure our team is more attentive to guests' schedules. We appreciate your understanding and hope to welcome you back for an improved experience.

Great location, view of the lake would be great

Примечание: Tripadvisor 2.0/5

CeciliaA325 Деловые путешественники - Реальные отзывы TripAdvisor

Grab and go menu bland but all that seemed available at the hotel in the evening and lack of flavour, breakfast was lukewarm at best, well below recommended food temperatures, complained to staff they just went and checked the temperature set on the digital heaters, did not check the temperature of the food inside, apologised but did not offer any solution. Come on follow food regs use a food probe to check internal temperature. On arrival no milk in room had to trudge back to reception to get it. Expensive for toast Room adequate but bed moved on its wheels every time you touched it ideal for skateboarding and probably for housekeeping staff but of a pain to have to keep pushing back against the wall.

Kia Ora, Thank you for sharing your detailed feedback. I’m glad you enjoyed the hotel's location and the view of the lake, but I’m sorry to hear about the issues you encountered during your stay. It's concerning that the Grab and Go menu and breakfast did not meet your expectations, especially regarding food temperature. I apologize for the oversight in not properly checking the food temperature and for the inconvenience you experienced. Your feedback will be shared with our team to ensure we adhere to food safety standards in the future. I also apologize for the inconvenience caused by the bed and the lack of milk in your room upon arrival. We will address these concerns to improve our guest experience. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.

Excellent

Примечание: Tripadvisor 5.0/5

namitagarwal91 Реальные отзывы TripAdvisor

I had a very pleasant stay at Ibis Rotorua. The cosy rooms were perfect for relaxing, and the breakfast was delicious with a great variety. The highlight was the incredibly helpful and friendly staff who made the experience even better. Highly recommend this hotel for a comfortable and welcoming stay!

Kia Ora, Thank you for your excellent review! I’m thrilled to hear that you had such a pleasant stay at our hotel. It's great to know that you enjoyed the cosy rooms, delicious breakfast, and especially the warm hospitality from our staff. Your recommendation means a lot to us, and we look forward to welcoming you back for another comfortable and welcoming stay!

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Другие интернет-пользователи оценили наш отель

  • 970 Отзывов 9.3/10 Расположение
  • 1 516 Отзывов 5.6/10 Номер
  • 963 Отзывов 7.3/10 Сервис
  • 25 Отзывов 6.1/10 Интернет
  • 603 Отзывов 5.5/10 Чистота
  • 280 Отзывов 5.4/10 Завтрак
  • 272 Отзывов 4.2/10 Удобства
  • 171 Отзывов 3/10 Еда

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