Novotel Роторуа Лэйксайд 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 1 617

Гарантия
лучшей цены
Novotel Роторуа Лэйксайд - Image 1
Novotel Роторуа Лэйксайд - Image 2
Novotel Роторуа Лэйксайд - Image 3
Novotel Роторуа Лэйксайд - Image 4
Lake End, Tutanekai Street, 3010 РОТОРУА, Новая Зеландия

Описание

Особенности отеля

  • Улица Eat Street с барами и ресторанами расположена в нескольких шагах

  • Крытый бассейн, фитнес-центр, сауна, гидромассажная ванна

  • Бесплатное посещение геотермального бассейна с минеральной водой

  • Светлый ресторан, завтрак - шведский стол с горячими блюдами

  • Бар Clarke's с террасой с видом на озеро

Наши номера

Номер

Номер с видом на город, большой двусп. кроватью и адапт. ванной

  • 2 чел. максимум
  • 28 m² / 301 sq ft
  • Постель 1 x Большие двуспальные кровати
  • Виды: Боковой вид на город
  • Номер для людей с ограниченными возможностями

Take advantage of our Flight + Hotel offers

Discover
Discover

Расположение отеля

Novotel Роторуа Лэйксайд

Lake End, Tutanekai Street
3010 РОТОРУА
Новая Зеландия

GPS:-38.132935, 176.25143

Телефон
Факс +64 7 347 1888

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  3.7/5  Отзывов: 1 617

Рейтинг TripAdvisor  3.9/5  Отзывов: 3 358

Superb Hotel

Примечание: Tripadvisor 5.0/5

Richard J Реальные отзывы TripAdvisor

Sensational room Superb view Easy fast friendly check in Staff and friendly and helpful Loved it 👍 The location easy walking distance to everything

Dear Guest, Thank you so much for your wonderful review. We’re delighted to hear you enjoyed your room, the views, and our friendly check-in experience. It’s great to know our location and team helped make your stay so positive. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Novotel Rotorua Lakeside Team

Stay elsewhere - not enough staff

Примечание: Tripadvisor 1.0/5

554nickt Реальные отзывы TripAdvisor

Unfortunately booked a stay at Novotel and regretted it from the first time we arrived Waited at reception, no staff, once eventually checked in went to look for the restaurant to have dinner, no staff, eventually asked a young lady who said she would find someone to help us, waited over 5 minutes to eventually be taken to a poor buffet offering which we ate some of the low quality food and decided to then go for a drink at the bar, guess what - no staff - waited for 5 minutes and asked someone else with a drink where the staff were and they said they will eventually turn up, lo and behold the young lady from the restaurant did show up and served us after approx 10 minute wait At checkout, yes you guessed, we waited for the one member of staff to walk off to sort out an issue for another guest and again after around 10 minutes we were seen to! I suggest booking somewhere else where they actually offer customer service and decent food

Dear Guest, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations, particularly regarding wait times and service availability. This is not the level of hospitality we aim to provide. Please know your comments have been shared with our team, and we are actively working on improvements to ensure a smoother and more consistent experience for our guests. We appreciate you bringing this to our attention and hope we may have the opportunity to welcome you back in the future for a much better stay. Kind regards, Novotel Rotorua Lakeside Team

Disappointed Novatel is normally of a good standard

Примечание: Tripadvisor 3.0/5

gary w Реальные отзывы TripAdvisor

I am a platinum member with Acorr and normally I’m very happy to recommend them but after checking into the Novotel at Rotorua NZ first disappointment was there was no bottle of water in the room. You have to get a jug and go down to the restaurant or the bar and get yourself a jug of water! Just thing you want to do when you check in late or you’re a bit tired. The staff are quite friendly but They’re obviously a little bit busy to be able to go that extra mile, the eggs that I got for breakfast were cold the, chips that I ordered later that night were undercooked in the restaurant. They were supposed to come with sea salt and vinegar.(as described in the menu ) They came with aioli and ketchup and a little paper satchel of ordinary Salt. I could say some more things but this basically describes the visit very average quite a bit below the standard I expect from Novotel (and it wasn’t cheap ) probably more what I expect from an ibis.? But I must admit I’ve stayed in three star hotels which I’ve found much better as far as service etc Goes. I would find some other accommodation next time I visit.

Dear Guest, Thank you for sharing your feedback and for your continued loyalty as a Platinum Accor member. We really appreciate you taking the time to let us know about your experience. This is not the standard we aim to provide, and your comments have been shared with our team to help us improve. We hope to have the opportunity to welcome you back to Novotel Rotorua in the future and provide the experience you expect from us. Warm regards The Novotel Rotorua Lakeside team

Location by lake

Примечание: Tripadvisor 3.0/5

ge0teach84 Реальные отзывы TripAdvisor

Average room. Had view overlooking lake. Short walk to restaurants and shops. Breakfast had selection of salads, fruits,and eggs.

Dear Guest, Thank you for your feedback. We’re pleased to hear you enjoyed your stay and our beautiful lakeside location. We hope to have the pleasure of welcoming you back again soon. Kind regards, Novotel Rotorua Lakeside

Excellent service

Примечание: Tripadvisor 5.0/5

kiwi-yobbie Реальные отзывы TripAdvisor

Thank you Novotel Rotorua for the clean comfortable room, lovely service and food. We had an excellent stay and will return again.

Dear Guest, Thank you for your kind review. We are delighted to hear you enjoyed the comfort of your room, our service, and dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back to Novotel Rotorua Lakeside in the future. Kind regards, The Novotel Rotorua Lakeside Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 172 Отзывов 9/10 Расположение
  • 1 909 Отзывов 5/10 Номер
  • 1 338 Отзывов 6.7/10 Сервис
  • 17 Отзывов 7.1/10 Интернет
  • 851 Отзывов 2.6/10 Чистота
  • 703 Отзывов 5.9/10 Комфорт
  • 531 Отзывов 3.3/10 Атмосфера
  • 528 Отзывов 4.7/10 Удобства

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Роторуа

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.