Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.5/5 1,482 reviews

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1135 Arawa St, 3010 ROTORUA, New Zealand

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,482 reviews

TripAdvisor Rating  4.1/5  362 reviews

Certificate of excellence 2025

Loved this hotel

TripAdvisor rating 5.0/5

Karen S TripAdvisor review

The hotel was amazing. Great location. Great staff. Offered valet parking that was amazing. The breakfast was great. We had dinner at the barrel restaurant in the hotel and the food was fabulous

Customer review rating 5.0/5

John A. Couples - Confirmed reviews ALL

The room was very clean and very comfortable for Jo n I The check in was welcoming and very friendly The bar restaurant was amazing with great service and tasty food of which we enjoyed The beers were nice and cold Restaurant staff really go all out to make you feel welcome with great warm service

Dear John A., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

Customer review rating 5.0/5

Billy A. S. Business - Confirmed reviews ALL

I have been a great supporter to Pullman and helping Pullman in Kuching and Miri Sarawak to keep operating during COVID-19. Keep up the best service.

Dear Billy, Thank you for your continued support of the Pullman brand and kind words regarding your experiences at Pullman. We truly appreciate your loyalty and are committed to maintaining our high standards of service. See you soon!

Customer review rating 4.0/5

Calum L. Couples - Confirmed reviews ALL

We had a very enjoyable stay. The only minor thing was the loud music early (6am) on Saturday morning from the building down below (maybe a gym?).

Customer review rating 5.0/5

Sukumar G. Couples - Confirmed reviews ALL

Very good. Friendly staff,warm welcome. Always ready to help.

Dear Sukumar G., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

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Other web-users rate our hotel

  • 716 reviews 8.5/10 Location
  • 1,160 reviews 7.8/10 Room
  • 1,054 reviews 8.5/10 Service
  • 12 reviews 5.3/10 WiFi
  • 323 reviews 7.8/10 Breakfast
  • 323 reviews 7.7/10 Cleanliness
  • 248 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.