Mercure Ariosto Lima 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 715

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Mercure Ariosto Lima - Image 1
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Avenida La paz, 769, Miraflores, 15074 LIMA, Peru

Opis

O hotelu

  • Wyjątkowa lokalizacja! Blisko najważniejszych atrakcji turystycznych

  • Darmowe Wi-Fi we wszystkich obszarach

  • Zakaz palenia w całym hotelu

  • Pokoje dla gości o ograniczonej sprawności

  • Zewnętrzny taras

Nasze pokoje

Lokalizacja hotelu

Mercure Ariosto Lima

Avenida La paz, 769, Miraflores
15074 LIMA
Peru

Pozycja GPS:-12.125478, -77.026879

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ARIOSTO

Restauracja Ariosto oferuje najlepsze dania kuchni międzynarodowej i lokalnej, które zadowolą najbardziej wyrafinowane podniebienia. Nasze specjalności obejmują klasyczny ceviche. Dostępne opcje bezglutenowe i wegetariańskie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 715

Ocena TripAdvisor  4.5/5  Liczba opinii: 158

Certyfikat Doskonałości 2024

Friendly hotel, not flash.

Ocena na stronie TripAdvisor 4.0/5

Linda Z Opinia zatwierdzona w TripAdvisor

Comfortable, clean, central hotel with very friendly staff . Special thanks to Manuel for looking after us so well. If I'm going to give constructive criticism I would say it was lacking toiletries, only soap and shampoo provided, not even a tissue or shower cap or body lotion. And the air conditioning was not great.

Dear Guest: Thank you for taking the time to provide us with your feedback on Tripadvisor. Your opinion is very important to us, because it helps us identify points for improvement. I am sorry that your stay was not completely satisfactory and that the perception of our service of aor cponditioning and amenities in the rooms. I thank you once again for sharing your experience with us, we hope you give us an opportunity to demostrate our improvement. Sincerely, Dora Manzanares Hotel Manager

Great location and staff

Ocena na stronie TripAdvisor 4.0/5

stevebintley Opinia zatwierdzona w TripAdvisor

This hotel grew on my during my week long stay and I’d certainly consider it again. All the staff are really friendly and the location is brilliant with many key areas just a few moments walk away. My room was on the top floor and while a little basic was perfectly comfortable and clean. There was a small table at both sides of the bed with electric socket at one side, and the lighting throughout the room had a number of options and was cosy. There was a small desk, wardrobe and standard coffee facilities. The thick curtains did a job of keeping the room dark and there was no noise from outside. The bathroom was rather less spacious and felt a little dated in comparison but the shower was decent enough and the toiletries pleasant. Plenty of soft towels were supplied along with hair dryer and bottle of water. The air-conditioning was also really effective. My only complaint with the room was a loud noise which occasionally occurred above - I can only assume it was the mechanism for one of the elevators. Rather disconcerting the first time you hear it and loud enough to wake from sleep; some people might find it rather unbearable. There’s a large fridge in reception stocking a range of soft and alcoholic drinks which is a great facility to have access to at all hours, plus the prices are reasonable. But the restaurant and courtyard on the ground floor is a lovely space. I didn’t sample the breakfast but the afternoon menu is really pleasant with wide range, and the option of sitting outside while escaping the hustle and bustle is great. Food portions are large, reasonably priced and service top notch. For a good value stay in a central location I’ll certainly be considering here again and would recommend.

Dear Steve: We appreciate you taking the time to provide us with such a candid feedback. Thank you for your feedback and commenting so highly on our service. We are proud that we were able to meet your expectations! At Mercure Ariosto we are convinced that we could not achieve this without having the full support of our collaborators, who work every day to achieve these results: Happy guests and memorable stays. We will send your kind comments to our staff. We apologize for the inconvenients of the noise of your room. We are glad that you enjoyed your stay and we would love that you continue choosing our hotel for your stay in Lima. We hope you come back soon! Best Regards Dora Manzanares Hotel Manager

Stayed 1 night before a bus trip through Peru and 2 nights upon our return.

Ocena na stronie TripAdvisor 3.0/5

Shane S Opinia zatwierdzona w TripAdvisor

Our request for a quiet room away from the elevator was read and complied with on our first stay. On our second stay we were allocated a room directly in front of the elevator. Upon request we were moved to a quieter room with an apology that it was not on a higher floor. In fact, it was on the same level as our first stay. We were not informed about our welcome drink on either stay (as platinum members of Accor). We were aware that it was available on the ALL app but upon presentation at the bar we were directed back to reception to obtain a paper voucher. Something that should have been provided upon check in. No acknowledgement of membership status on our 2nd stay, whereas we received sweet biscuits in our room on our first arrival. We had breakfast included on our first stay and the hostess was very unfriendly and grumpy. You get 1 x 375ml bottle of water between 2 guests in your room. No robes or room slippers in the rooms. The standard of this hotel is below my experience in Mercure hotels. Probably wouldn’t stay here again or recommend it.

Dear Oscar: We appreciate you taking the time to provide us with your feedback. We are taking note of your suggestions and the inconveniences are being reported to the corresponding areas in order to take corrective measures. We value your feedback and appreciate your comments, which help us improve day by day. We are looking forward to having you again as a guest in our hotel and see our improvements. Best regards, Dora Manzanares Hotel Manager

MERCURE ARIOSTO IN LIMA, PERU

Ocena na stronie TripAdvisor 4.0/5

vicky8888 Couples - Opinia zatwierdzona w TripAdvisor

The room was booked through a tour company but the hotel did recognize that I'm an ALL Gold Card member and accorded me very good service. Alicia, Monica, Adriana, Nataly and David were very helpful and friendly in many ways. Thank you guys!

Dear Mrs. Victoria: It is a real pleasure for us to read your kind comment. It fills us with satisfaction to know that you enjoyed a pleasant stayed at our facilities and that we have met your expectations. At Mercure Hotel we are convinced that we could not achieve this goals without having the full support of our staff, who works together every day to achieve these results: Happy guests and memorable stays. Thank you very much for your preference. It has been a pleasure to serve you and we hope to see you soon so we can serve you at home. Sincerely, Dora Manzanares Hotel Manager

Central clean nice hotel

Ocena na stronie TripAdvisor 4.0/5

AngelaL226 Couples - Opinia zatwierdzona w TripAdvisor

Centrally located within walking distance of most places of interest within Miraflores, breakfast was excellent, lots of choice, the bedrooms were basic but clean, large shower and tea and coffee supplied with kettle. We ate out in the evenings and lots of fantastic restaurants very close! All the staff were very helpful and friendly!

Dear Angela: It is a pleasure for us that you have taken the time to share your experiencie with us, we are pleased to know that you had a pleasant stay and that the service we provide has met your expectations. We hope to see you soon so we can serve you at home. Sincerely, Dora Manzanares Hotel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 339 Liczba opinii 9.6/10 Lokalizacja
  • 381 Liczba opinii 7.6/10 Pokój
  • 509 Liczba opinii 8.9/10 Obsługa
  • 15 Liczba opinii 6.9/10 Internet
  • 239 Liczba opinii 8.2/10 Śniadanie
  • 160 Liczba opinii 9.2/10 Czystość
  • 96 Liczba opinii 6.9/10 Dobra oferta cenowa
  • 8 Liczba opinii 0/10 Strefa wellness

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