Ibis Styles Bamberg

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,907 件のレビュー

Ibis Styles Bamberg - Image 1
Ibis Styles Bamberg - Image 2
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説明

ホテルのその他の情報

  • Central location in the Old Town

  • 15 min walk to the train station

  • Storage room for bicycles

  • 132 rooms and spacious family rooms

  • Free accommodation with breakfast in parents' room for 2 children below 16.

当ホテルの客室

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ホテル所在地

Ibis Styles Bamberg

Lange Strasse 29
96047 BAMBERG
ドイツ

GPS:49.892622, 10.89095

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 全館禁煙
建物付近
  • 駐車場

SUCCESS BAR

A cool beer, refreshing soft drinks, a cup of coffee, cold and hot snacks at our bar provide the best! Also a Whiskey selection of finest awaits you! Try more than 50 whiskeys from around the world.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,907 件のレビュー

トリップアドバイザーの評価  3.9/5  190 件のレビュー

Impersonal Hotel, small Room!

トリップアドバイザーの評価 3.0/5

Hexy トリップアドバイザー認証口コミ

The Ibis Styles Hotel in Bamberg unfortunately was not my favorite place we stayed in during our recent vacation in Germany. The location was excellent; I have no complaints about that. We could walk to the old city, the pedestrian zone and the main bus station in minutes. There were restaurants, cafes and shops all along Lange Strasse as well. The hotel itself unfortunately had a very impersonal, detached kind of feeling. It starts with the entrance being on the street level, but you have to take an elevator to the 1st floor to get to the front desk. The receptionist was polite yet impersonal, as was all of the staff we encountered during our 5-night stay. I really liked that fancy coffee, tea and water were available all day and evening in the breakfast room, and that guests were allowed to sit and rest from sightseeing anytime with a free cappuccino or latte. Our room was tiny! It looked about 3 times its size on the website (and was priced accordingly!). Once we had moved in with our luggage, there was barely room to turn around anymore. There was no closet and exactly 3 hangers for two people to hang our clothes on 3 wall hooks. There was only space for one round stool, a small bistro-type table in the corner, and two little round nightstands with barely enough room to place an e-reader and a cell phone on them. Very impractical! A room that size could work, if there were well thought out. built-in storage possibilities, like a cruise cabin would offer. Even more puzzling given the kind of modern vibe, there were no charging stations for our electronics. We had to dig out our standard plug adapter and use our charger plugs. The bathroom luckily had more space to place our toiletries, and the shower was nice. It all was very clean; I give them that. Breakfast was not included but we added it when I made the reservation. The breakfast room was too small for the number of guests on several mornings during our stay. The buffet was very good with a lot of choices, both continental and hot (scrambled eggs, pancakes, bacon, sausage), with fresh bread, rolls and pastries. Given the size and impracticality of the room, I would not stay at the Ibis Styles again.

Dear guest, Thank you for your feedback! We are sorry that the breakfast room was too full during your stay and that the storage facilities and the missing cupboard did not meet your expectations. We understand that this can be inconvenient and will look into how we can better organise capacity to improve the comfort of our guests. We take your comments seriously and will take them into consideration for future improvements. We hope that you still had a pleasant stay and look forward to welcoming you again on your next visit. Best regards, Your ibis Styles Team

Charged double for the room after I left the hotel

トリップアドバイザーの評価 1.0/5

Aly E トリップアドバイザー認証口コミ

There was a glitch on their booking site and they charged me for 2 rooms because I didn't cancel 24 hours in advance of a room I had no idea about. When I booked the room, I received an error message that my request could not be processed. I used the back button and resubmitted it. Two rooms were booked back to back, I only accepted one, and they absolutely refused to take off one room. They waited till I left the hotel to charge me for that second room. A complete 0 on customer service. Do yourself a favor and just stay at a nicer hotel if they are going to charge the customer double anyway. I also paid for the higher cancellation rate as well and early check in. I clearly didn't receive either.

Dear Guest, thank you for your feedback. We are truly sorry to hear that there were issues with the booking and payment process. Please know that we take your comments seriously and are continuously working to improve our services. We would be happy to welcome you again in the future and provide you with a smooth and pleasant experience. Your ibis Styles team

centrally located good place to stay

トリップアドバイザーの評価 5.0/5

cyclecrazy Couples - トリップアドバイザー認証口コミ

We stayed here 4 nights and we felt that it was worth upgrading to the IBIS styles rather than the standard Ibis. We particularly liked the fact that you could help yourself to coffee and tea in the lounge/breakfast area. We had great sleep ( in contrast to the Heidelburg Ibis where the traffic noise was terrible) and the general ambiance was very quiet.

Dear cyclecrazy, Such beautiful words are a big compliment for us! Thank you for taking the time of rating our hotel. We look forward to welcoming you back soon! Kind regards, Your ibis Styles Team

Good value for money

トリップアドバイザーの評価 3.0/5

KikiOrleans トリップアドバイザー認証口コミ

Stayed at the Ibis Styles for 2 nights. Requested quiet room to the back, which worked just fine. This hotel is on the main road, which leads you straight to all the attractions you want to see. As is the nature of Ibis hotels, it was basic but very clean, all staff were very friendly, and I would most certainly stay there again.

Dear KikiOrleans, Thank you for staying at ibis Styles Bamberg! We are very glad to hear that you enjoyed your stay with us. Sincerely, Your ibis Styles Team

No recommended by this traveler

トリップアドバイザーの評価 2.0/5

76lyns Friends getaway - トリップアドバイザー認証口コミ

The hotel was in a great location but the room was so small and no where to sit to relax. We asked for a chair and no response. Also two very thin pillows on our twin beds. We did ask for 2 more which took over an hour to arrive. The room walls are paper thin so you can hear every conversation from next door, they so have a free water tea and coffee station, would not recommend

Dear 76lyns, Thank you for taking the time to review your stay at ibis Styles Bamberg. We regret that we were not able to meet your expectations for your stay to your complete satisfaction. We would like to apologize for the long wait for your extra pillow. There were many guests at the reception and bar that day, which is why we were unable to fulfill your request immediately. As passionate hotel staff, it is not a problem for us to take on multiple roles at once, but sometimes the volume of guests causes us to stumble. We apologize again and hope to see you again on your next stay! Best regards, Your ibis Styles Team

との提携 TripAdvisor

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