Hotel Novotel Paris 17 4 gwiazdki

Ok.

Everything was good except the restaurent staff down , very horrible attitude and also room service horrible, if you want plates etc you have to go and get it yourself . And when we go to ask for plate, the staff has a rude attitude and inform to wait as he is busy with food orders.

Good hotel but improper room plan. Separate WC and bath/shower room. Wash basin in bath/shower room. Very inconvenient to use WC, then come out of WC room, then enter bathroom to wash your hands. If another member using shower room, then keep waiting outside to wash hands.

Otrzymaliśmy pokój nie zgodny z rezerwacją - bez wanny, mniejszy. Zaraz po przybyciu do pokoju okazało sie ze wykladzina przed lazienka jest mokra. Moj pierwszy prysznic mogl skonczyc sie porazeniem przez prad poniewaz z podwieszanego sufitu zaczela lac sie woda. Dokladnie w miejscu zamontowania na scianie suszarki do włosów. Woda ciekla, pozniej lała się po zamontowanej suszarce. Udało mi się opuścić łazienkę. Dzwonimy do recepcji. Żądamy zmiany pokoju. Zamiast otrzymać natychmiast nowy pokuj pojawia się obsługa. I pracownik zaczyny próbować ścierać tą wodę. Dostajemy informację że on posprząta. Woda cieknie z sufitu, wszystko mokre, woda leje się po podłączonej suszarce a my otrzymujemy i formację że jest ok. Posprzątają i będzie ok. Zdenerwowany jadę do recepcji. Żądam wymiany pokoju. Recepcjonista w końcu zgadza się na wymianę. Wracam do pokoju. W tym czasie okazuje się że moja żona ma nerwową sytua cję z obsługą. Czarnoskóry pracownik podnosi głos na moją żonę. Wyzywa ją od rasistek. A dodatkowo kompletnie nie umie języka angielskiego. A poszło oto że przestał sprzątać bo to nie ma sensu. Żeby uważał bo może go porazić prąd. Wracam i wypraszam tego człowieka z pokoju. Czekamy na repecjonistę. Pojawia się po 20 minutach. Ma dla nas nowy pokój. Na innym piętrze. Okazuje się że to taki pokój jaki rezerwowaliśmy. Większy, z wanną. Zdecydowanie jest czyściej. Koniec nerwów. Ponad 60min. wielkich nerwów. Kompletne rozczarowanie. Dodatkowo śniadania. Najgorsze śniadania jakie jedliśmy w hotelach. Kompromitacja. Zero warzyw. Zero. Nawet sałaty, ogórka zielonego, pomidorów. Nic. Hotel **** gwiazdki. Na sali o 9.30 pełno osób, brak stolików. A do obsługi dwie osoby. Czekaliśmy ponad 20 min. Na posprzątanie stolika po popr,ednich gościach. Słaba jakość, najgorsze śniadanie jakie pamiętam z moich wielu pobytów w hotelach polskich, niemieckich, czeskich, włoskich, francuskich. Wstyd dla całej sieci. Napewno tego hotelu nikomu nie można polecać.

After our tour, I went back to Novotel as I extended my stay in the city. I used Novotel hotels in the past, and this experience did not disappoint. The room was clean, well equipped, and secure for a solo traveller. The staff were all helpful and they made sure that I had everything I needed. It’s a bit far from the city center but there is a bus stop right outside and a tram stop a few meters away so there is easy access to public transportation. Special thanks to Shamira at reception who was such a big help to me.

I stay frequently in the Paris 17 Novotel. As my office is nearby, it becomes like a second home.The staff is always most friendly and tries to make your stay as nice as they can.They listen to the customer and try to meet the small requests that just make that difference in your stay.Thank you all for the great service you offer every time !!Danny

The room wasn’t nice with a (faraway) view of the Eiffel Tower. However it smelt of smoke really badly, I called down to reception and they just said it was a non-smoking room. They didn’t come up to smell it or move rooms. It just felt really gross and smelly!The rest of hotel was nice, staff mostly friendly and breakfast was good.

I stay here regularly when I go to Paris. It's a comfortable modern hotel well situated.The only improvement I would suggest is the quality of the restaurant. The food is regular in comparison with French Cuisine standards. It's missing a touch of creativity and tastes, as all seems precooked without details.

Relaxing and comfortable stay as usual with good connection to the main sights. Friendly and helpful staff with support all the time. Breakfast was up to expectation especially the fry your own egg and fresh orange juice.

A fine hotel, well located for Clichy. Rooms were good and breakfast acceptable. The only negative is that the gym only has three machines and as the weather was awful, there was quite a queue! Overall would recommend

Generally speaking the stay there was ok, however I would expect that the hotel get directly information from the accor hotel web-site about the booked stay, thus keeping us away from the receptionist complain, that in order to get what we have ordered we needed to call directly the hotel before our visit. And we definitely expect a better service at the Hotels restaurant.

Stayed in Novotel - Paris 17 for one night to attend an event at SAP's offices close by. Staff was friendly, room was clean, nothing special to report really. Score on review is based on price/quality for which, in my opinion, price was very high.

24/7 room service is a myth! After a 24 hour flight, I was hastily informed that I could only use the 24/7 room service after 12 noon...or I could have some croissants sent to my room. Oh and when transferred to reception I was further informed she was busy serving other customers! Really...I wonder what that makes me... a non-paying customer? Certainly never ever staying or recommending this hotel to anyone ever. Would certa

Once again stayed in the Novotel 17 in Paris. Quick check-in and found my room waiting for me in perfect condition. always a nice feeling when your room is clean, really nicely clean. A big brove for the team that takes care for maintenance of this hotel, every day when coming back to the room, all was perfectly clean, even the smallest details. (not always the case in some hotels)

We allowed them to push our check back 4 hours to assist, large room smelt of cigarettes, had to go and collect my Iron & Board. Noise Aircon, limited menu & a bit out of town. Room facilities were minimal