果阿胜地杜那塞维亚诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,234 评论

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卡维洛瑟姆海滩, Salcete, 403731 果阿邦, 印度

描述

酒店其他优惠

  • 可通过私人通道前往 Cavelossim 海滩。

  • 别墅风格的客房，带私人阳台，可欣赏花园、泳池或远方的海景。

  • 在池畔的 Seagull 热带主题餐厅享用自助早餐、午餐和晚餐。

  • 4 间内部餐厅提供各式美食，可满足您的用餐需求。

  • 度假村设有网球场、篮球场、设施齐全的健身房、水疗中心和 2 个泳池。

我们的客房

酒店位置

果阿胜地杜那塞维亚诺富特酒店

卡维洛瑟姆海滩, Salcete
403731 果阿邦
印度

GPS:15.17451, 73.94498

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,234 评论

TripAdvisor 评级  4.6/5  5,324 评论

卓越奖 2025

A memorable experience and we would happily return. Highly recommended

Tripadvisor 评级 5.0/5

starfromstalbans 经 TripAdvisor 认证的评论

We had a fantastic stay at Novotel Goa Sylvia and thoroughly enjoyed every aspect of our visit. The food was consistently delicious, with a wide selection that catered to all tastes, and the overall hospitality was exceptional. Every member of staff was courteous, professional, and genuinely keen to ensure guests felt comfortable. The atmosphere of the resort was calm, elegant, and welcoming, making it an ideal place to relax and unwind. A special thank you to Rosalina from housekeeping for her excellent service and attention to detail, which made our room feel spotless and well cared for. Sailesh, our waiter, was highly attentive, friendly, and efficient throughout our meals. Jagdish, the barman, was equally impressive, serving great drinks with warmth and professionalism and Gita from front house who will do whatever it takes to make the stay comfortable. A truly memorable stay.

Worst christmas get away, repent it big time

Tripadvisor 评级 1.0/5

NathVandana 经 TripAdvisor 认证的评论

I am writing to express my significant concerns regarding the service quality experienced during my recent stay. As a frequent visitor to Goa, having consistently chosen the Radisson next door for nearly a decade without issue and i repemt for not chosing to stay there., I am particularly dismayed by the current circumstances. I would like to detail the specific issues encountered, beginning with the most pressing: 1. **December 25th Christmas Breakfast:** For a hotel purporting to be a five-star establishment, I anticipated a standard breakfast experience. However, on Christmas morning, the hotel appeared ill-equipped to manage a full house of guests, resulting in a makeshift breakfast arrangement in the ballroom. This setup was notably unprepared, with open food displays, unlidded items, and dirty dishes readily available for use. When I requested proper glassware, I was provided with disposable cups, with the explanation that other options were not yet ready. Furthermore, my request for a non-spicy paratha for my three-year-old was met with a refusal from the live counter, who stated that the mixture already contained chilies and could not be customized. It was only when the head chef stepped in i could get the parantha. Given the unsatisfactory state of the food, I opted to forgo breakfast entirely, finding the quality to be inferior to that typically found at a three-star property. The absence of table service was also a notable oversight, presumably due to the temporary arrangement. 2. **Beach Towel Policy:** Beach towels are a standard amenity at any beach resort. I was informed by your team that providing them was no longer hotel policy. However, upon visiting the beach, I observed several foreign guests utilizing them without apparent issue. The following day, your team did provide me with two towels. 3. **Milk for Children:** It is customary for five-star hotels nationwide to provide basic milk for children in the evenings. When I requested to inspect the milk used, your staff was unable to provide a new 1-liter tetra pack, instead offering an open glass of milk. I expressed my concern regarding the origin and safety of this milk, and while I offered to pay for a new, sealed container, I was informed that such a request was outside of policy. Fortunately, I had a tetra pack on hand for my child and subsequently purchased more the next day. I could enumerate further issues, but time constraints prevent me from doing so at present. My primary recommendation, particularly for guests with children, is to reconsider staying at this establishment. The food quality, cleanliness, and overall hospitality were severely lacking. Sincerely, Vandana

Attitude is very bad

Tripadvisor 评级 1.0/5

606stevem 经 TripAdvisor 认证的评论

Terrible room was not 5 star more like 1 star and they treat you like expound class people. I nearly got run over by the hotel golf cart security said get out of the way then. Terrible attitude terrible service avoid go somewhere else. Be respected

Terrible. Disappointing

Tripadvisor 评级 2.0/5

Narinder A 经 TripAdvisor 认证的评论

I had a terrible stay at this hotel .. First night I arrived the air-conditioning was not working. They did not move to another room They left me there with all the mosquitoes and the heat overnight. So the next day they still tried to fix it, but they could not fix it therefore they eventually decided to moved me to another room. Then after a few days, my room flooded. There was water all inside the room all my clothes are wet my shoes were ruined. Bearing in mind it rains six months of the year in Goa, you would think they would be used to. I’m blocking the drains . So then I decided to leave and go to another hotel. They did say I would get a refund, but I have not received anything.. this is supposed to be a five star hotel it’s very expensiveand it’s disappointing. All the bars are empty the restaurants are empty because it’s too expensive to eat there and the food is nothing special . The beach is dirty lots of litter lots of dogs and the shacks are dirty as well. I would suggest you go to the Holiday Inn, which is down the road. Beautiful beach, beautiful shack , The rooms are dated Furniture is very old this is not a five star hotel . The hotel has no atmosphere.

Amazing Food and service

Tripadvisor 评级 5.0/5

ankitc385 经 TripAdvisor 认证的评论

Have not had better flod and experience. Shout out to Chef Vipin at Kebabs & Curries for soup and main course, also our host Ismail. Thanks for your hospitality.

Dear Guest, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis D'Costa

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其他网络用户评价我们的酒店

  • 584 评论 9.6/10 位置
  • 739 评论 8.3/10 房间
  • 1,695 评论 8.8/10 服务
  • 71 评论 3.5/10 上网
  • 658 评论 9.3/10 设施
  • 498 评论 9.5/10 沙滩
  • 282 评论 8.6/10 清洁度
  • 215 评论 8.3/10 早餐

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