果阿诺富特水疗度假酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,900 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 25 服务

酒店其他优惠

  • 从酒店出发,乘坐免费穿梭车 4 分钟即可到达坎多利姆海滩。靠近巴格海滩和卡朗古特海滩。

  • 前往周六夜市和 Infantaria 只需很短的车程。靠近果阿著名的夜生活场所。

  • 可以参与各种独特活动,比如去看看果阿当地的面包房,逛逛市场,体验徒步旅行等

  • 酒店位置优越,设有大型宴会厅,配备专门的活动团队,可提供独特的主题茶歇。

  • 可以在水疗中心放松身心,也可以使用游泳池、健身房或运动中心,儿童可以在开心乐园度过愉快的时光

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

果阿诺富特水疗度假酒店

Pinto Waddo, Off Candolim Road
Candolim, Bardez
403515 果阿
印度

传真: (+91)8327112425

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • PRIVATE BUS SERVICE:  CANDOLIM STOP BUS STOP

  • 乘飞机

    GOA 机场 达到 36公里 / 22 英里

  • 乘飞机

    GOA 机场 达到 36公里 / 22 英里

  • 乘飞机

    达波林机场 达到 35公里 / 21 英里 - 班车服务 付费

  • 乘直升机

    阿瓜达 达到 5公里 / 3 英里

  • 乘火车

    MADGAON 达到 50公里 / 31 英里

  • 乘火车

    THIVIM 达到 18公里 / 11 英里

  • 乘火车

    THIVIM 车站 达到 19公里 / 11 英里

  • 乘火车

    马尔加奥车站 达到 47公里 / 29 英里

GPS:15.520575, 73.769631

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

FOOD EXCHANGE

Food Exchange 是一家全天营业的现代化餐厅,设有露天厨房,置身其中可俯瞰一片碧绿的稻田。餐厅设有独立的展示厨房,采用独特方法烹饪多种菜系,客人可以与厨师直接互动。

我们的客房

诺富特客房空间宽敞、设计现代、功能多样,可以很好地满足您的所有需要,是优雅生活的上佳之选。

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:790 平方米

  • 最大容量:500 个人

  • 最大宴会容量:300 个人

了解更多信息

果阿诺富特水疗度假酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

3,900 评论

TripAdvisor 评级 4.5/5

2,394 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Courteaous Staff and superb property

Tripadvisor 评级 5.0/5

VincentSmith2014 18/11/2021 经 TripAdvisor 认证的评论

Best part of this hotel is the staff, extremely courteous and live up to Accor Values. And of course the property is awesome and the location is superb and away from the crowd. I would like to call out - Brendon, Rohit, Linda, Avi and Malik's name here for stupendous work

Dear Vincentsmita, Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Novotel Goa Candolim. It is a pleasure to read that you enjoyed your stay with us. We are glad for your complimentary words about our staff and hospitality. We look forward to your return. Regards Ranju Singh

Stay in Goa

Tripadvisor 评级 4.0/5

Adventure50483230142 15/09/2021 经 TripAdvisor 认证的评论

The service is certainly excellent and the people make the difference. However the cleanliness of the floors and maintenance in general had a lot to be desired for me personally. Also felt the discipline of the guests around the buffet was not in keeping with COVID protocol and no one from the staff was doing anything to implement basic discipline. Not what one expects of a French chain.

Dear Adventure, Thank you for your review. Your compliments about the service delight me and it gives me great pleasure to share it with the team. We value the feedback of our guests, as often times it may pinpoint areas needed focus and attention/. We do hope that you will come back and stay with us again next time you are in Goa. Do let us known for any further attention. Regards Ranju Singh

it would have been a average stay but made very good and memorable at the end.

Tripadvisor 评级 3.0/5

51ishpreets 04/09/2021 经 TripAdvisor 认证的评论

Its a good property but does not qualify to be in resort category because of the space constraint. All credit goes to Yogen (duty manager) who tried to make our stay comfortable. She was very flexible and helped us in upgrading our room as per our requirement and our stay ended on a Happy Note.. Staff was decent but there is always scope of improvement if we compare with the services offered by other resorts. May be this comparison is coming because we opted for Taj exotica in South Goa and then came to Novotel for North Goa stay. One of the thing, we are very unhappy about is the rates charged to us. We did direct deal with Novotel on email but rates given to us were very high as compared to what was available online on all the travel websites. This was very disappointing. Second thing, rooms given to us initially had lot of smell (Cigratte Smoke). Since we were travelling with kids, it was very difficult to stay in those room. Even though we were transferred to other room and later upgraded. But it should have been avoided at the first instance. One more thing, I would like to share is that the services at the buffet breakfast was minimal. There were no proper cutlery at the table and lack of adequate staff to serve the guests.7:30 to 11:00am was very chaotic time at the restaurant. It could have been well managed with adequate staff.

Dear 51ishpreets, Thank you for your review. We value the feedback of our guests, as often times it may pinpoint areas needed focus and attention. Thank you for giving us the opportunity to turnaround your experience and for allowing us to restore your faith in the quality of our service that we pride ourselves on delivering. Do let us know for any further assistance. Regards, Ranju Singh

Monsoon with Novotel

Tripadvisor 评级 5.0/5

VikasAdiNancy 24/08/2021 经 TripAdvisor 认证的评论

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Dear Vikas, We are so delighted to read that your experience has reached all of your expectations! On behalf of the whole team and management, thank you for your great review. We look forward to your next visit. Regards Ranju Singh

Great Stay

Tripadvisor 评级 4.0/5

dibyajyoti2016 20/03/2021 经 TripAdvisor 认证的评论

Modern and clean rooms. Friendly and knowledgeable staff. Breakfast buffet also had local Goan cuisines. The pool side is well maintained. The check-in and check-out process was very smooth. The location is ideal for someone looking to stay near Candolim beach.

Dear Dibyajyoti, Thank you for your fantastic review! We're glad you had such an excellent time at the Novotel Goa Resort & Spa and that our attentive team members were sure to take care of you. We look forward to welcoming you back. Regards Ranju Singh

Superb

Tripadvisor 评级 5.0/5

jinesh072021 10/02/2021 经 TripAdvisor 认证的评论

Superb food very good staff and chef was excellent good hospitality beautiful rooms Good activity for children and elders both In all the way it is excellent to stay here good swimming pool and good location

Dear Jinesh, Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Novotel Goa Resort & Spa . It is a pleasure to read that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Regards Ranju Singh

Excellent stay

Tripadvisor 评级 5.0/5

Companion180301 23/11/2020 经 TripAdvisor 认证的评论

Novotel Goa Resort and Spa- Stay in mid November. First holiday post the lock down.. and couldn't trust elsewhere apart from this resort. Safety standards were maintained and were as expected. Toli Nekha and team- special thanks to you all for making this a memorable stay. Right from the start you ensured that the smallest of the need is taken care of and yes we really appreciate it. Pradeep- one of the best chef that we have come across.. Polite and always ready to come up with something special. Earlier we were lucky to have dined at Novotel Candolim when you were at that hotel.. And now enjoyed the hospitality here as well. Khushal from restaurant service staff also was very polite and ensured that everything is taken care of.

Dear Companion, Thank you for your fantastic review! We're glad you had such an excellent time at the Novotel Goa Resort & Spa and that our attentive team members took care of you. . May the wonderful memories of your stay entice you to return for another splendid holiday. We look forward to welcoming you back. Regards Ranju Singh

Poor Service, Cleanliness,

Tripadvisor 评级 2.0/5

Escape721120 26/02/2020 经 TripAdvisor 认证的评论

I had booked Accor package for Prestige Suite for 2 nights which incl free Banyan Lounge Access and cocktail evening each day. However, on reaching the property, the lounge was under renovation and there was no effort made to offer in lieu of a service that was part of my package but not delivered. the front desk executives were straight uncooperative. I have come back and written a mail 3 days ago i.e. on 24th Feb but haven't received any response or resolution so far.

Dear Escape, Thank you for taking the time to provide this review. Our team strives to provide every guest with a memorable stay, and we're sorry to hear you encountered these issues. Should you choose to stay with us again, please do reach out to us so we can ensure your stay is flawless from beginning to end. Regards Ranju Singh

Stay at Novotel Goa Resort & Spa

Tripadvisor 评级 5.0/5

kumonbrookefield Business - 15/01/2020 经 TripAdvisor 认证的评论

My stay at Novotel Goa Resort & Spa was very good. Very good hospitality, well-maintained resort, wonderful staff. I would highly recommend this resort for a good vacation with family, friend or for any business meet.

Dear Kumonbrookefield, Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Novotel Goa Candolim. It is a pleasure to read that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Regards Ranju Singh

Excellent Service

Tripadvisor 评级 4.0/5

StarMumbai Family - 04/01/2020 经 TripAdvisor 认证的评论

Excellent staff and service. Located a little away from the beach, in a peaceful setting. The breakfast spread is good. The Rooms are also spacious. The swimming pool faces green fields and has an attached Bar.

Dear StarMumbai, Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Novotel Goa Resort & Spa . It is a pleasure to read that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Regards Ranju Singh

Simply Fabulous !!!

Tripadvisor 评级 5.0/5

kaizadw2017 Family - 31/12/2019 经 TripAdvisor 认证的评论

I stayed in Novotel Goa Resort and Spa from 24 - 27 Dec along with my wife and son aged 12 years. The entire hotel including the grounds and pool is very well maintained and the rooms are spotlessly clean. The breakfast spread is very good with live counters for eggs, dosas and waffles / pancakes. Also an icecream counter for breakfast .......something for everyone. We also had the Christmas brunch and found the spread to be really fabulous along with live music......good value for money indeed. They even have a kids play pen along with a small area for badminton, table tennis and basketball. Overall, we had an awesome stay. Will surely return in the future.

Dear Kaizadw. A very Happy and Prosperous New Year to you and your family from Team Novotel. I'm truly delighted to hear that you have enjoyed your recent stay with us.Your appreciation about the breakfast has been humbly received by our Executive Chef.The entire team in their spirit to serve are delighted to learn of the positive impact they have had on you and that we were able to live up to your expectations and look forward to your return. Regards Ranju Singh

Novotel GOA Resort & SPA is not 5 star Hotel

Tripadvisor 评级 3.0/5

nikolay_s_s Family - 26/12/2019 经 TripAdvisor 认证的评论

This hotel is old, not well equipped, located within crowded by garbage place and surrounded by buildings under reconstruction. Electricity supply often dropped off during the day and it is happening every day! Breakfast fully oriented to Indian people and quite difficult to get a food not spicy. Air conditioning system is not maintained for years and therefore smell in room terrible. All furniture in the room old.

Dear Nikolay, Thank you for taking the time to post a review on Trip Advisor following your recent stay with us. The Air conditioning shuts off when there is a power failure which is beyond our control.However when ever this happens our diesel generators kicks in to provide uninterrupted power supply so that the guests do not face any inconveniences. The breakfast is a buffet spread that caters to all palates and our Chefs will be more than happy to prepare meals as per your preference. Do let me know if I could be of any further assistance. Regards Ranju Singh

GOA PROPERTY

Tripadvisor 评级 4.0/5

abhraneelbagchi2019 Family - 15/12/2019 经 TripAdvisor 认证的评论

The property was good but Rooms was not good actually it was avg, the interior of the room was not maintained. In side the bathroom the hand shower was not working. the Freezer was empty. No complimentary were there in the Room,.

Dear Abhraneelbagch, We value your time taken to write this detailed feedback which we truly appreciate.Rest assured that I have noted your feedback and will most certainly pay constructive heed to the same. We strive to delight you on an absolute level during your next stay! Regards Ranju Singh

Excellent Stay

Tripadvisor 评级 5.0/5

Raynoldz Family - 31/10/2019 经 TripAdvisor 认证的评论

We had visited this property in October 2019 must say this is a beautiful place with courteous and helpful staff. My Accor plus membership further enhanced our stay with more offers and perks. Truly enjoyed the stay.

Dear Raynoldz, It is always great to hear from our guests particularly when they return for a second visit. We can't thank you enough for your kind words and for recognizing our team’s genuine hospitality during your stay.We look forward to welcoming you back again in near future. Regards Ranju Singh

Just an average business hotel with deceiving pictures and information.

Tripadvisor 评级 2.0/5

rajbhasin Family - 24/09/2019 经 TripAdvisor 认证的评论

Do not consider this property to be a resort. Its an average (star category) business hotel and that's just about it. I booked the tranquility room and while the app/site described the room to be more airy and bright, it was just the opposite. The room description also mentioned that it came with a few extra amenities but the only additional thing in the room was a microwave. Even the bathroom amenities were not there. The room description boasted that it comes with access to the Banyan lounge but this Banyan lounge was nowhere to be found and no one even cared to tell us about it. Few of the notable issues: 1. During my stay, the hotel was hosting 2 business groups which kept the breakfast and dinner buffet crowded and full. 2. Lot of dampness and humidity in the room as we entered. 3. Faulty aircon temperature control system in the room. My daughter was suffering from cold and we had set the temperature to 27° but Everytime we would check the temperature after sometime, it would get reset to 23° ( not sure if this happened because of power cutoff/switch that happened numerous times). Everytime we entered the room, the aircon was again set to 23°. At another time, we found the temperature to be at 19° in the morning causing an unexpected chill in the room. So even the least expected comfort had gone for a toss. 4. If we had to call the laundry, room service, housekeeping , we had to call the operator at 0 and wait for her to end the existing call and answer our call just to later connect us to laundry, housekeeping or room service. They could not even place a card in the room with individual numbers to call each department. 5. The minibar was almost empty..not sure why they called it a minibar. 6. While check-in, some amount was blocked on my card to settle the spendings at the hotel. However, while checkout the bills were charged seperately and that amount continued to remain blocked ( as told to me the alater byssistant manager Mr. Sharma). I was told that an email would be sent to me regarding the reversal of the amount but we'll just as I had expected, I did not receive any such mail. The only saving grace was the kebab platter and the staff at night at Food Exchange restaurant - Malikzan and others in his team. Best to avoid this hotel. There are many better options available in and around the same area.

Dear 17rajatb, We value your time taken to write this detailed feedback which we truly appreciate,this helps us identify any and all lapses in order to rectify them so that you and other guests do not experience them again. I am sure you appreciate that as a hotel, we are open for business, and Goa being a MICE and wedding destination, it is quite impossible for us not to have any such events in the hotel. Goa experiences a tropical climate with different levels of humidity hence, the rooms may come across as musty smell due to the amount of wood used as part of the design and decor. While there is a standard amenity in every room, you would have noticed that the others are available on request to avoid wastage while being conscious about the environment. We do hope you visit again, and rest assured we strive to delight you on your next stay. Regards Ranju Singh

Poor

Tripadvisor 评级 2.0/5

Mahadeb R Family - 09/09/2019 经 TripAdvisor 认证的评论

Most of the hotel activity was under renovation which not been informed before booking, my child had a very pathetic time and it was his birthday trip. Will think next time before booking this hotel. Before to this we were regular visitor but now we are heavily disappointed.

Dear Mahadeb, We at the Novotel Resort & Spa consistently strive to achieve high standards of service and regret we failed to meet your expectations on this particular occasion as refurbishment is in process. I do hope that this experience will not deter you from staying with us again and we look forward to welcoming you back in the not too distant future. Please let me know if I can be of any further assistance till then. Regards Ranju Singh

Relaxed stay

Tripadvisor 评级 5.0/5

bhavna p Couples - 16/08/2019 经 TripAdvisor 认证的评论

Very nice hospitality thank u Rupash...Sagar..Sohail...for the awesome service...hope to visit soon..loved the hotel stay food service everything was great..thank you for everything.. people must stay at this property and experience the quality service...

Dear Bhavana, We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Thank you for the glowing feedback which we will share with our team and we look forward to the pleasure of welcoming you back at the resort in the near future. Regards Ranju Singh

住宿体验一般

客户意见评级 3.0/5

Waka 朋友住宿 - 12/08/2019 所有已确认评论

前台接待及环境都不错,房间设施一般,不知道为什么没配牙刷和牙膏,得要求了才提供。

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

My Thoughts on Novotel Resort and Spa

Tripadvisor 评级 4.0/5

Seaside65203355553 Family - 21/06/2019 经 TripAdvisor 认证的评论

I stayed in June this year at Novotel Goa Resort and Spa. The Hotel Staff was friendly and the over all service of the hotel was good. The Swiming Pool was nice and we enjoyed the Pool Bar which they had.

Dear Seaside, Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Novotel Goa Resort & Spa It is a pleasure to read that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Regards Ranju Singh

My stay in G0moa 2019

Tripadvisor 评级 5.0/5

592ravik Family - 13/06/2019 经 TripAdvisor 认证的评论

Had a great time we visit Goa every year and Novotel is a fantastic place to stay for its location and proximity to some good places. The staff and the front desk are very cooperative and helpful room service is also very good rooms are quite comfortable and always kept neat and clean.

Dear 592ravik, Thank you for staying with us and for providing this excellent review on TripAdvisor.Your compliments about the rooms and service delight me and it gives me great pleasure to share it with the team.We look forward to your next visit. Regards Ranju Singh

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 果阿 的所有酒店