北京华彬费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 270 评论

北京华彬费尔蒙酒店 - Image 1
北京华彬费尔蒙酒店 - Image 2
北京华彬费尔蒙酒店 - Image 3
北京华彬费尔蒙酒店 - Image 4
永安东里 8 号, 建国门外大街, 朝阳区, 100022 北京, 中国

描述

酒店其他优惠

  • 所有客房均提供 Voss 矿泉水和 Le Labo Rose 31 洗浴用品。

  • 所有套房均提供按摩椅，方便客人放松身心。

  • 华彬歌剧院是一处著名的私人和高端活动场所。

  • Willow Stream 水疗中心率先引进高科技瘦身设备。

我们的客房

酒店位置

北京华彬费尔蒙酒店

永安东里 8 号, 建国门外大街, 朝阳区
100022 北京
中国

GPS:39.905488, 116.45205

电话
传真 +86 10 8507 3999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  270 评论

TripAdvisor 评级  5.0/5  4,011 评论

Outstanding experience

Tripadvisor 评级 5.0/5

ma b 经 TripAdvisor 认证的评论

Dear Fairmont Team, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the outstanding experience I had during my recent stay at the Fairmont Beijing. The service provided was truly exceptional, and I would especially like to extend my thanks to Beata , Herro , Reese, and Allison for their exceptional care and attention. Special thanks to Beata for her patient and enthusiastic service, which helped me solve many problems. Their professionalism, warmth, and dedication made my stay incredibly comfortable and memorable. Every detail was thoughtfully handled, and I truly felt welcomed and valued throughout my time at your hotel. Please convey my appreciation to each of them. I look forward to my next stay and to experiencing the same high level of service that has made Fairmont a standout choice for me. Thank you once again for the wonderful hospitality. Warm regards, Mahan

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Disappointed stay needs to improve

Tripadvisor 评级 2.0/5

Pablo E Solo travel - 经 TripAdvisor 认证的评论

My experience at the Fairmont, which is supposed to be a luxury hotel chain under Accor, was quite disappointing. As an Accor Gold Member, I expected better service. Upon check-in, which was after midnight, I received no room upgrade, no welcome drink, and was greeted by a rather unfriendly staff member. I was exhausted from my flight and just wanted to sleep. I was assigned Room 809, but sleeping was nearly impossible due to the noisy AC fan. The room wouldn’t cool down despite the outside temperature being around 8°C, and inside it felt like 30°C with no way to open a window for fresh air. After a long day touring the Great Wall, I complained about the room and requested a change, but was told the AC had been looked at. The second night was just as unbearable—far too hot, despite the outside temperature dropping to 0°C. Finally, on the last night, I was moved to Room 2210, which was better. Additionally, the shower in Room 809 had black and brown mold on the grout, which was disgusting. To top it off, I didn’t seem to receive any points for my stay. Breakfast on the final day was another letdown—there wasn’t enough food, and they didn’t replenish it. Overall, a very disappointing experience, especially from a hotel of this caliber.

Excellent stay with lounge access

Tripadvisor 评级 5.0/5

outofthelight 商务住宿 - 经 TripAdvisor 认证的评论

I had a great stay at Fairmont Beijing last week. Their welcome in the very early morning was warm and efficient. I had e-mailed and asked if I could use the gym upon arriving while waiting for the room but the room was already ready - which was much appreciated after an over-night flight. And not only that - I had also been upgraded to a room with plenty of space and a great bathroom. My room was booked with Fairmont lounge access, which was mostly a great experience. Staff were super-friendly (but not particularly good at preparing omelettes, so for the full breakfast experience I recommend to eat in the main restaurant), and they had great teas and snacks on offer. I really liked their gym, an important reason why I will come back already the coming weekend. Another major reason is their pastry chef. Their sweets were just awesome. Housekeeping also did an amazing job. The rooms could probably do with a renovation soon, but the hotel has charm. My visit was part of a work trip where I was partly staying at Fairmont and partly booked by our hosts at InterContinental Sanlitun. I normally stay at InterContinental but I was so happy with Fairmont that I have decided to cancel my stay with InterContinental and stay with Fairmont also when I return this weekend. I am looking forward :-)

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

位置好

客户意见评级 4.5/5

W. Y. 家庭住宿 - 所有已确认评论

酒店房间大，服务好。

尊敬的 Y. W.： 感谢惠赐有关下榻 Fairmont Beijing 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Great Concierge Service

Tripadvisor 评级 4.0/5

JaniseSingapore 经 TripAdvisor 认证的评论

I always stay at this hotel whenever I am in Beijing. Mr Tom Zheng Xue, the Concierge manager, has been great. He has been helping me arrange my airport transfers for the past year, including that of my colleagues. He always makes sure to check our logistical details. Comfortable bed and pillows However they forgot my Welcome Amenities even though I am on my way to Platinum. I was given a room upgrade though. I am coming back in October. Hopefully the experience will be better. Breakfast needs improvement. Food quality is poor although it has a great variety of items.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. It is with regret to hear that our team had failed to meet and exceed some of your expectations. Please rest assured that I already shared your feedback with all team members concerned and we are taking the appropriate measures to enhance the welcome arrangement details and breakfast quality. If you have any problems during you stay please contact with our Guest Relations Manager directly, we will be happy to serve you. Thank you again for your feedback and we look forward to welcoming you back. We hope on your next visit in October, your experience is flawless. Sincerely, Faye

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,435 评论 9.6/10 位置
  • 2,222 评论 8.2/10 房间
  • 3,231 评论 9/10 服务
  • 862 评论 8.3/10 舒适度
  • 712 评论 8.7/10 清洁度
  • 631 评论 7.2/10 早餐
  • 430 评论 6.7/10 食物
  • 105 评论 9.4/10 运动休闲

支持方 Trustyou

我们在附近的其他酒店

我们位于 北京 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。