北京华彬费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 268 评论

北京华彬费尔蒙酒店 - Image 1
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北京华彬费尔蒙酒店 - Image 3
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永安东里 8 号, 建国门外大街, 朝阳区, 100022 北京, 中国

描述

酒店其他优惠

  • 所有客房均提供 Voss 矿泉水和 Le Labo Rose 31 洗浴用品。

  • 所有套房均提供按摩椅，方便客人放松身心。

  • 华彬歌剧院是一处著名的私人和高端活动场所。

  • Willow Stream 水疗中心率先引进高科技瘦身设备。

我们的客房

酒店位置

北京华彬费尔蒙酒店

永安东里 8 号, 建国门外大街, 朝阳区
100022 北京
中国

GPS:39.905488, 116.45205

电话
传真 +86 10 8507 3999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  268 评论

TripAdvisor 评级  5.0/5  4,053 评论

A nice, familiar hotel with all the amenities

Tripadvisor 评级 5.0/5

FashionSpeedTravel Friends getaway - 经 TripAdvisor 认证的评论

This is our go-to in Beijing- close to the palace, many temples, Tianamen square. Lots of restaurants in proximity, but if you don’t want to deal with the weather, great choices in house. The gym is fabulous and well equipped with free weights and Techno machines, with the best view from a high floor.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Luxury at a bargain price

Tripadvisor 评级 5.0/5

MikaelTrivandrum Couples - 经 TripAdvisor 认证的评论

Can’t fault this hotel in any way, very classy and a five star experience all through. Helpful, English speaking front desk staff. Large rooms with all amenities. Nice buffet breakfast. Great swimming pool. Good location (we mostly went around by subway, convenient but crowded). Quite a bargain considering our low season rate through a booking site.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Didn’t Live Up to Fairmont Expectations

Tripadvisor 评级 2.0/5

Highflier168 Couples - 经 TripAdvisor 认证的评论

There’s a few issues and no one was able to resolve it whilst we were there! We were booked in for 5 nights but only stayed 4 because our flight from Shanghai was cancelled although not the hotel’s fault. When we checked in the following day, we were made to feel like we were an inconvenience to them for being a day late!! The receptionist couldn’t find our booking even after I rung them to advise that I would be coming the next day once I knew our flight was cancelled! The 2 receptionists that checked us in especially the one assisting Beata was so arrogant and rudely commented, just book them in any available room!! Secondly, no one offered the assist helping our luggage’s to our room once we got our keys to the room! Thirdly we were advised that we were upgraded to Fairmont Gold room which entitled us the use of the Lounge! When we went in to visit the lounge, we were rudely stopped and were embarrassed by the check in staff as he said “Don’t you know you cannot use this lounge as you’re not worthy!” May be it’s his language but no screaming was necessary! Fourthly, our room !! Where do I start? The air conditioning was faulty and I reported it on the first night and was told to open the window as there’s nothing they can do!! I asked for our room to be changed to one that has a working air conditioning unit but was refused and was told the whole hotel air conditioning unit is not working properly! The housekeeping was a hit and miss!! Occasionally we will get teas and coffee but sometimes we had to even called to ask for towels……. The restaurant - Lunar 8 where we dined in one night as we have USD100 to spend! Food and service was again hit and missed! The prawns dish came burnt and when I requested for it to be changed, we were told sorry, there’s nothing wrong with that dish and it’s fine for us to eat! I have photos and can be provided if required Enough said!! Not using Fairmont again….!! So disappointed that it ruined our expectations!

一如既往

客户意见评级 4.5/5

匿名 单人住宿 - 所有已确认评论

第N次来住了，服务各方面依然非常好，就是电视系统太老旧了，该更新了，

尊敬的 Yilu X.： 感谢惠赐有关下榻 Fairmont Beijing 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Nice stay in Beijing

Tripadvisor 评级 5.0/5

Mlle C 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed 8 nights total with lounge access. The check-in process was remarkably efficient and attentive. Thanks to Ms Solar. The doormen were very polite and helpful (Tim and a tall young man with glasses). The rooms were spotless and comfortable. It was a total pleasure to stay at the Fairmont.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,435 评论 9.6/10 位置
  • 2,222 评论 8.2/10 房间
  • 3,231 评论 9/10 服务
  • 862 评论 8.3/10 舒适度
  • 712 评论 8.7/10 清洁度
  • 631 评论 7.2/10 早餐
  • 430 评论 6.7/10 食物
  • 105 评论 9.4/10 运动休闲

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