北京华彬费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 144 评论

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永安东里 8 号, 建国门外大街, 朝阳区, 100022 北京, 中国

描述

酒店其他优惠

  • 地处北京市中心，靠近丝绸市场和日坛公园

  • 建筑外观采用瑰丽玫瑰金饰面，富有艺术气息的内饰尽显豪华格调，堪称地标之作。

  • 提供优质的国际和亚洲美食，包括北京特色菜

  • 酒店设有多层水疗中心，可欣赏迷人的城市景观，还设有豪华的室内泳池

我们的客房

酒店位置

北京华彬费尔蒙酒店

永安东里 8 号, 建国门外大街, 朝阳区
100022 北京
中国

GPS:39.905488, 116.45205

电话
传真 +86 10 8507 3999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  144 评论

TripAdvisor 评级  4.9/5  4,914 评论

Great Hotel Staff, Poor Management

Tripadvisor 评级 2.0/5

Roving29091604768 经 TripAdvisor 认证的评论

Front desk staff lovely, friendly and understands the role of being a host for hotel guests. Management however is a different story. Hope you don’t have a booking issue otherwise there is no resolution - waste of time. Booked through Accor app, cancelled a booking but still no refund of credit has been given despite cancelling within the free cancellation period. Management need to either improve their responsiveness themselves or have better communication channels with ACCOR ALL group.

Thank you for your kind recognition of our front desk staff and for your valuable feedback regarding our management. We sincerely apologize for the inconvenience and frustration caused by the delay in refunding your points after the booking cancellation. We have escalated your case to our management team and are urgently coordinating with both our internal departments and the Accor Group to resolve this issue and ensure your points are returned promptly. Your comments are crucial in helping us improve our management responsiveness and enhance communication channels within the Accor network. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back with an improved service experience in the future. Warm regards, Faye

“All in all a good feeling”

Tripadvisor 评级 5.0/5

Khan322 经 TripAdvisor 认证的评论

After a long time, I was a little surprised to see the changes in Beijing, which were very important for a tourist or businessman. Now I will tell you what is very important to say or share about the hotel so that it is at least a little convenient for those who will visit Beijing like me. Although Fairmont Beijing was a new experience for me, there was no way to understand it because from the time of our arrival, many of the top team members were present until we left, the service of each team member was extraordinary and they made every effort to meet our needs at all times, especially early check-in, comfortable beds according to the requirements and our food was very important to them. Team Fairmont Beijing will meet in near future….

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We are always committed of delivering service excellence for every single guest. Please rest assured that I already shared your feedback with all team members concerned. We hope on your next visit, your experience is flawless. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Faye

It’s simply 3 star !!!

Tripadvisor 评级 3.0/5

DannyS43 经 TripAdvisor 认证的评论

Currently staying at Fairmont Beijing !!! Simply unacceptable for 5 star hotel!!! Being Accor member and staying her for 10 nights ( quite long ) hotel put me in the room 1607, where smart toilet, tea pot, chair are broken or don’t work. Everting in my room is so used and taken bad care of !!! I am not saying that reception couldn’t even answer simple questions : where is the bank , can they change currency , etc !!!!

Thank you very much for taking the time to review our property on TripAdvisor.It is with regret to hear that our team had failed to meet and exceed some of your expectations. We will do the investigation immediately in terms of service improvement. If you need any further assistance during you stay please contact with our Guest Relations Manager directly. Thank you again for your feedback and we look forward to welcoming you back. We hope on your next visit, your experience is flawless. Sincerely, Faye Guest Experience Team

酒店服务良好

Tripadvisor 评级 5.0/5

Chen G 经 TripAdvisor 认证的评论

Hôtel staff was very helpful throughout the stay, providing extra services when needed and very nice. Especially great for family with children

Dear guest, Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye

客户意见评级 5.0/5

Yong L. C. 商务住宿 - 所有已确认评论

前台服务很棒

尊敬的Yong L. C.， 感谢您对我们前台服务的赞赏。我们始终致力于为客人提供卓越的服务体验，您的肯定是我们前进的动力。期待您再次光临，享受更多美好的时光。 祝好， Fairmont Beijing

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,200 评论 9.6/10 位置
  • 1,739 评论 8.6/10 房间
  • 2,435 评论 9.2/10 服务
  • 8 评论 5.1/10 上网
  • 691 评论 8.7/10 舒适度
  • 685 评论 7.8/10 设施
  • 470 评论 9/10 清洁度
  • 437 评论 7.4/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。