北京华腾美居酒店 4 星

Tripadvisor 评级 3.8/5 473 评论

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北京华腾美居酒店 - Image 1
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西大望路甲16号, Chao Yang District, 100124 北京直辖市区, 中国

描述

酒店其他优惠

  • 低密度花园酒店

  • 酒店提供免费无线网络

  • 紧邻地铁 1 号线、7 号线、10 号线和 14 号线

  • 步行 8 分钟即可到达北京合生汇购物中心

我们的客房

酒店位置

北京华腾美居酒店

西大望路甲16号, Chao Yang District
100124 北京直辖市区
中国

GPS:39.899909, 116.479454

电话
传真 +86 10 6773 9717

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

拉维全日餐厅

拥有开放式厨房的拉维全日餐厅风格现代简约，汇集中西经典美食；餐厅户外的竹林小院也为您提供了一个在室外悠然小酌的独享空间。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  3.8/5  473 评论

Excellent Hotel

Tripadvisor 评级 5.0/5

Christopher T 经 TripAdvisor 认证的评论

Excellent hotel with efficient, friendly staff. Great place to stay when visiting Beijing. Room s were a decent size, clean and tidy. Bed was very comfortable with no external noise disrupting sleep. Breakfast was very good with a wide range available. Recommended.

Quality hotel

Tripadvisor 评级 4.0/5

Cheryl S 经 TripAdvisor 认证的评论

Quality hotel. The breakfast has a large variety of western and Asia choices. Fresh fruit beautiful. Tasty pastries. Rooms are a good size and the towels are so fluffy and luxurious. First class. Shopping centre within walking distance. Recommended.

Excellent, Perfect and Most Value for Money Hotel in center of Beijing

Tripadvisor 评级 5.0/5

arief710 家庭住宿 - 经 TripAdvisor 认证的评论

Located in downtown, easy to go anywhere just order online taxi 1. Excellent Front Desk, fast check in experience 2. Nice Greeting Card and welcome amenities/snack 3. Yummy breakfast menu Everything are perfect we would stayed here again, if we came to Beijing in future

MY DAUGHTER PASSPORT IS MISSING

Tripadvisor 评级 2.0/5

Mobile28352466157 经 TripAdvisor 认证的评论

Our tour group from Singapore check in to Mecure Beijing Downtown hotel on 28 Dec 2024 at 8pm, our passports (total 5 from our family) were passed to tour guide. As there were a few tour groups checking in at the same time, we were told that hotel can only return the passport tomorrow or we can try to ask few hours later. We checked with reception at 10.30pm after came back from shopping and was told they are still processing, and they confirmed there were 16 passports from the tour group. Next morning my husband went to collect passport from front desk but MY DAUGHTER PASSPORT IS MISSING. Hotel claimed they only received 15 passports and one passport cover. But we are very sure we have hand over 5 passports (without cover) to the tour guide. My daughter asked the staff to show the extra cover but the staff is not able to show and brush it off. They just let my daughter sit at lobby and not making any effort to check the area. I went to the front desk half an hour later and asked to view the surveillance camera and I will make a police report. A guy (not sure is front desk Manager) called the security to retrieve the video. At the same time I asked where the passport was scanned and did they move the passports to another place. I was told the passport was scanned at front desk area only. Shortly, the 'front desk manager' used a torch light to check the counter and found my daughter passport at the front desk (not sure where he found it), seems to be trapped in somewhere. There is a sticker with room 1238 in the passport. Why the hotel staff is lying they did not receive the passport? They have assigned the room, did they scan and misplaced later? The quality of service is lacking: 1) It is not acceptable that the hotel did not do their due digience to check is the passport was misplaced by them, they already knew one passport is missing before we went for collection. Are they making up story they receive one extra passport cover? 2) There is no protocol to ensure the correct number of passports are received by hotel. 3) There is no protocol to ensure the passport is manage properly before and after scanning. As an international hotel chain, the quality of work and service is disappointing. As a frequent business traveller and have been staying in many international hotels such as Marriott, Hilton and IHG group, I cannot understand why the staff in Mecure does not bother when they have lost the customer passport. I cannot imagine if this happen on the day we are heading to airport. I hope the management will investigate this issue and provide action plan to ensure this will not happen again. For travellers, collect the passport back as soon as possible and try not to keep in hotel overnight.

Big surprise

Tripadvisor 评级 5.0/5

carolef117 Solo travel - 经 TripAdvisor 认证的评论

The hotel was super clean close to lots of restaurants and the breakfast had every you could want staff where very friendly there was a language barrier but we got around it I stayed here for 4 nights with a tour group only Thing is there is no spa or massage centre which would be nice after a long flight

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其他网络用户评价我们的酒店

  • 594 评论 9.5/10 位置
  • 1,078 评论 9.3/10 房间
  • 1,363 评论 9.6/10 服务
  • 5 评论 2.6/10 上网
  • 594 评论 9.4/10 氛围
  • 589 评论 9.7/10 清洁度
  • 395 评论 9.4/10 舒适度
  • 393 评论 9/10 设施

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