Fairmont Bab Al Bahr - Abu Dhabi 5성

고객 평점 (ALL 평가) 4.6/5 2,232 리뷰

Fairmont Bab Al Bahr - Abu Dhabi - Image 1
Fairmont Bab Al Bahr - Abu Dhabi - Image 2
Fairmont Bab Al Bahr - Abu Dhabi - Image 3
Fairmont Bab Al Bahr - Abu Dhabi - Image 4

호텔설명

호텔 추가 정보

  • Private sandy beach with panoramic breath-taking views of the Sheikh Zayed Grand Mosque.

  • Green Globe Certified - the first Fairmont Hotel in the region

  • Unlimited use of Fitness gym facilities

  • All 366 rooms & suites have natural daylight access

  • Meetings, banquets and conference, spanning over 2,500 square meters (26,900 square feet).

숙박

호텔 위치

Fairmont Bab Al Bahr - Abu Dhabi

Khor Al Maqta, Rabdan, PO Box 114304, 14304
ABU DHABI
United Arab Emirates

GPS:24.414524, 54.490128

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,232 리뷰

TripAdvisor 평가  4.7/5  7,983 리뷰

2024으뜸 시설

Amazing Service

트립어드바이저 평점 5.0/5

C1001PSabbym Couples - TripAdvisor 인증 리뷰

Mustafa at check in was so welcoming and made sure everything was super smooth for us, he practices amazing customer service skills and he's super professional! Made me love my experience and will return because of him! Please give him the raise he deserves! It's people like him that make you want to come back to a hotel.

Dear Abby, Thank you for the great review following your recent stay. It is my pleasure to convey your compliments to Mustafa. We look forward to welcoming you back to the Fairmont Bab Al Bahr soon. Sincerely, Elias Chakhtoura General Manager

Another lovely stay at the Fairmont

트립어드바이저 평점 5.0/5

hdhebar 가족 - TripAdvisor 인증 리뷰

This was our third visit to the Fairmont Bab Al Bahr and it continued to deliver a great experience. It was also lovely to see familiar staff faces who were more than happy to accommodate our needs as we settled into our stay. We are now very familiar with the hotel and this time we took the opportunity to stay on the Gold level which as part of the package offered afternoon and early evening snacks and drinks and access to the Gold lounge. This also served as a nice break from the heat as it hit 38 degrees in the sun. As with most stays there are things to improve on and having staff monitor the beach area during busy days is needed. Additionally the busy times at breakfast and dinner meant that the staff were under a lot of pressure to turn tables around. They could use some help. We also feel that there is a need to offer kids above a certain age (7+ years old) more appropriate kids club facilities. Another hotel we stayed at had recently built a small shaded astroturfed enclosure with some goals and a football. This was full of kids all day and something like this could be a great addition to the hotel.

Dear Hiren, Thank you for choosing Fairmont Bab Al Bahr once again and your continued patronage. It is always a great pleasure to have you as our guest. Rest assured that your valuable feedback will be shared the relevant departments. Our entire team is looking forward to warmly welcoming you back in the near future. Sincerely, Elias Chakhtoura General Manager

Rude and Disrespectful Behavior by Receptionist at Fairmont Bab Al Bahr

트립어드바이저 평점 2.0/5

Janny G TripAdvisor 인증 리뷰

I recently visited your hotel with my partner (an APC, Aviation Professionals Club member) for the beach, pool, and gym. It was my first time there, and I was shocked by the rude and unprofessional treatment I received from your receptionist named Charlie. When I asked for assistance with the gym locker, she replied with a sharp, dismissive tone: “ACTUALLY ma’am, the gym is not included in your payment.” She then pointed me toward what’s included in the package in an unfriendly way, as if I wasn’t capable of reading. She even said, “If my colleague didn’t brief you, then…” implying it was just common sense I should have known. But really, if I had been properly briefed, would I still ask and insist about the gym? Let me be clear: the issue isn’t whether or not the gym was included. The issue is her tone, attitude, and lack of basic respect, totally unacceptable from someone in a front-facing role at a 5-star hotel. I also couldn’t help but notice she was much nicer to Western guests while I was in line. As an Asian guest, that made me feel looked down on, and frankly, it left a bad impression. Ironically, she’s Asian too, which made it even more disappointing. I’ve been to Fairmont The Palm, Dubai, several times and have never encountered such behavior. I have a photo of her, should you need it for reference. I hope you take this seriously and ensure staff are trained to speak to all guests with equal courtesy and respect.

Dear Janny, Thank you for taking the time to post your review. We are truly sorry to know that your recent experience did not fully live up to your expectations. At Fairmont Bab Al Bahr, guest feedback is vitally important to us and all comments are considered as an opportunity to continuously improve the quality of our services. We would sincerely appreciate to have the chance to communicate with you and learn more about your visit. Kindly contact me directly at Elias.Khoury@Fairmont.com and I look forward to hearing from you. Best regards, Elias Khoury Director of Housekeeping

Great stay

트립어드바이저 평점 5.0/5

Jerry M TripAdvisor 인증 리뷰

This hotel was excellent. The room was clean, spacious and comfortable, and was attractively decorated. The service was wonderful, especially from Rafat Sarah who took special care of us, gave us a guided tour of the city, took care of all of our needs and even gave us a private tour of the underground car museum. The hotel restaurants are worth visiting as well. We had an especially good meal at the Italian restaurant. We will definitely be back, and thanks again to Rafat!

Dear Jerry, Thank you for taking the time to tell us about your recent experience at the Fairmont Bab Al Bahr. I will personally pass on your kind words to the entire team particularly Rafat. It would be a great pleasure to have you stay with us once again soon. Sincerely, Elias Chakhtoura General Manager

A room for an improvement

트립어드바이저 평점 3.0/5

Gosia V TripAdvisor 인증 리뷰

Overall well maintained hotel with very attentive staff. We stayed in a room facing the beach on the 9th floor. The view of the mosque was pretty and there was no noise coming through. The room was spacious and clean. The biggest disappointment was the fact that the pool and the beach were accessible to the public and during the weekend it was far from a relaxing place! There were hardly any beds available and the pool was overcrowded by young guys making terrible noise. If you are looking for a place to relax make sure the pool and the beach are private.

Dear Gosia, Thank you for staying with us and taking the time to post your valuable feedback. At Fairmont Bab Al Bahr, we consider all our guest comments as an opportunity to continuously improve on the quality of our services. Rest assured that your review will be conveyed to the relevant departments. We trust that we will have the opportunity to serve you once again in the near future. Sincerely, Elias Chakhtoura General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 648 리뷰 9.5/10 위치
  • 1,434 리뷰 8.7/10 객실
  • 2,647 리뷰 9.2/10 서비스
  • 13 리뷰 2.2/10 인터넷 가격
  • 502 리뷰 9.2/10 분위기
  • 500 리뷰 8.6/10 안락함
  • 490 리뷰 7.6/10 청결도
  • 411 리뷰 8.5/10 조식

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