Raffles Hotel Le Royal Phnom Penh 5 星

客户意见评级 (ALL 评级) 4.8/5 979 评论

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Raffles Hotel Le Royal Phnom Penh - Image 1
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Raffles Hotel Le Royal Phnom Penh - Image 4
92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, 120211 金边, 柬埔寨

描述

酒店其他优惠

  • 距离旅游景点 5 分钟路程

  • 24 小时管家服务

  • 提供酒店历史之旅

  • 标志性的餐厅和酒吧

  • 提供皇家高棉菜肴

我们的客房

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酒店位置

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 金边
柬埔寨

GPS:11.576354, 104.918079

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  979 评论

客户意见评级 5.0/5

Lizhong T. 商务住宿 - 所有已确认评论

马路边的房间有点吵

Dear Mr. T., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

客户意见评级 5.0/5

Man X. 家庭住宿 - 所有已确认评论

管家Fiona很贴心，详细介绍酒店设施，贴心服务等等，环境很不错，安静舒适，预订部的女士很周到，帮忙预定这次的房间，很细心的工作人员。

Dear Ms. X., Warm greetings from Raffles Hotel! Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to know that your experience was marked by thoughtful service and a sense of comfort throughout. It brings us great joy to hear that Fiona, from our housekeeping team, made such a positive impression with her attentive and considerate service, as well as her detailed introduction to the hotel’s facilities. We will be sure to pass along your kind words to her—she will be thrilled to know her efforts contributed to making your stay special. We are also pleased to know that our colleague from the Reservations team was able to assist you seamlessly in arranging your booking. At Raffles, we pride ourselves on offering a personalised and gracious experience, and your recognition of our team’s dedication is the highest reward. Once again, thank you for choosing to stay with us. We very much look forward to welcoming you back for another tranquil and memorable visit. With warm regards, Dagmar General Manager

住得很好

客户意见评级 5.0/5

Wu J. B. 情侣住宿 - 所有已确认评论

入住体验非常好～每一个工作人员都很热情 尤其Fiona小姐姐～看见我们是中国人 就主动过来帮忙服务 介绍房间 24小时管家服务 非常体贴～最后退房后衣服丢失还帮忙找回～下次来还会入住的

Dear Ms. D., Thank you for sharing your wonderful experience at Raffles Hotel Le Royal. We are delighted to hear that your check-in was seamless and that our team, especially Miss Fiona, left a lasting impression with her warm hospitality and attentiveness. Ensuring our guests feel welcomed and well cared for is at the heart of what we do, and we are pleased that our 24-hour butler service added to the comfort of your stay. It is also reassuring to know that Miss Fiona assisted in recovering your lost clothing, demonstrating our commitment to exceptional service beyond your departure. We truly appreciate your kind words and your intention to return. It would be our utmost pleasure to welcome you back for another unforgettable stay. Best regards Dagmar General Manager

住得很好环境不错客户经理Fiona很关心我们在柬埔寨的细节感恩

客户意见评级 5.0/5

黄艺风 商务住宿 - 所有已确认评论

有种回家的感觉 很温馨

Dear Mr. H., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

住宿愉快

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

環境很好

Dear Mr. H., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

其他网络用户评价我们的酒店

  • 204 评论 9.3/10 位置
  • 381 评论 7.7/10 房间
  • 784 评论 8.8/10 服务
  • 9 评论 8.3/10 上网
  • 319 评论 9.5/10 氛围
  • 279 评论 9.5/10 设施
  • 269 评论 7.1/10 食物
  • 202 评论 8/10 早餐

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