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索菲特金边佛基拉酒店 5 星

客户意见评级 4.6/5 3,395 评论

安心悦界(ALLSAFE)认可酒店

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+ 29 服务

酒店其他优惠

  • 豪华的 SoSPA 水疗中心提供多种养生康体护理服务

  • 运动俱乐部设有网球场、游泳池、壁球场和健身房

  • 四间美食餐厅,带您开启一段非凡的美食之旅

  • 占地七公顷的花园,给您一个远离尘嚣的休闲放松之地

  • 最宏大的宴会厅,可以承办盛大活动,容纳多达 1000 人

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 儿童服务
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫 付费服务
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室外不加热游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • 网球
  • 其他体育活动
餐饮
  • 早餐 付费服务
  • 4 餐厅
  • 4 酒吧
  • 客房服务
商务服务
  • 10 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

索菲特金边佛基拉酒店

6 Old August Site
Sothearos Boulevard
Sangkat Tonle Bassac
12301 金边
柬埔寨

电话: +85523999200

传真: (+855)23/999211

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • SINH CAFE OPEN TOUR , MEKONG EXP :  CENTRAL MARKET

  • SOTHEAROS STREET :  No. 6

  • 乘飞机

    PHNOM PENH INTERNATIONAL AIRPORT 达到 14公里 / 8 英里

GPS :11.546306, 104.933521

我们的客房

索菲特金边酒店拥有漂亮的殖民地风格客房,拥有现代高棉格调,抛光硬木地板,配备极美的索菲特 Mybed 寝具、高科技即插即用电子设施、电视和音响设备,可让您享受舒适宜人的住宿体验。

酒店餐厅和酒吧

LA COUPOLE

美食类型: 国际

An all-day dining concept, with live cooking stations and a marvelous array of Western and Asian specialties. Champagne, brunches, fresh seafood and an impressive selection of wines.

DO FORNI

美食类型: 意大利风味

Our Italian restaurant offers an intimate setting with an open kitchen and wooden floors. The Menu offers contemporary and innovative cuisine with an Italian touch paired with fine wines from the cellar.

HACHI

美食类型: 日式

A wonderfully Zen Japanese restaurant with 6 private tatami rooms. Experience the traditions of old Japan and savor the sophisticated flavors of authentic Japanese cuisine, while our Chefs mastering the art of fresh sushi and sashimi at the sushi bar.

FU LU ZU

美食类型: 中国风味

A modern and traditional Chinese restaurant. In one of the 5 private rooms enjoy authentic Cantonese cuisine with a contemporary twist. On Saturdays revel in the Dim Sum Brunch with all You-Can-Eat Dim Sum, Asian Delights and Peking Duck station.

AQUA

客人可在泳池边和躺椅区享受全套酒吧服务。享受品种繁多的异域风情的鸡尾酒、新鲜果汁、冰淇淋和便餐 - 提供包含健康美食的品种丰富的酒吧菜单。

菜单 (PDF)

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CLUB MILLESIME

米勒西姆俱乐部是 VIP 休闲区,具有精致而现代的环境,提供卓越的服务,注重细节,极度私享,无限奢华。

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LE BAR

现代化的殖民地风格大堂酒吧,供应精选美味食品、小吃、香槟、葡萄酒、烈酒以及优质的咖啡和茶。博世音响系统与音乐相得益彰,每天晚上有现场娱乐表演。

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PHOKEETHRA SPORT BAR

友好的池畔酒吧和餐厅可供所有体育俱乐部会员和酒店客人在锻炼、游泳或者壁球和网球比赛之后放松身心。酒吧提供健康的选择,以及传统的便餐和饮料。

非合约照片

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  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

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您的会议和活动

我们的会议室

  • 会议室数量:10

  • 最大面积:1,430 平方米

  • 最大容量:2000 个人

  • 最大宴会容量:800 个人

了解更多信息


索菲特金边佛基拉酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

3,395 评论

TripAdvisor 评级 4.5/5

1,914 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

服務親切

客户意见评级 4.5/5

Hsiao P. K. 商务住宿 - 30/09/2020 所有已确认评论

之前來金邊大都住索菲特.可能因疫情關係櫃台會中文的翻譯變少了.還有櫃台有位XIN JOE幫我們翻譯解決了很多問題.她的親切服務值得讚許. 可能因疫情關係住宿的人少了許多.但服務跟整體的清潔都不打折.整理得都很乾淨. 我們已經來住16天了.下次來金邊我還是會助索菲特.我們公司同仁金邊出差也會建議住索菲特.感謝您們的服務 以上這些評論:我們已有上傳Tripadvisor網站 另外早餐選擇性較少. 菜單可點的菜.有些都說沒有

環境舒服

客户意见评级 4.0/5

匿名 商务住宿 - 29/02/2020 所有已确认评论

淋浴設備有點舊

客户意见评级 2.5/5

Hsiao P. K. 商务住宿 - 23/02/2020 所有已确认评论

我們共住三晚2/17-2/19日.之前也常住過. 但這次住宿有幾次跳電情形.造成住宿上的困擾.希望能改善.飯店也沒說出任何回應

Dear Valued Guest, Greetings from Sofitel Phnom Penh Phokeethra, Thank you for choosing our hotel for your recent stay in Phnom Penh. Your comment in regards of the electricity incident has been brought to my attention. I regret that your stay with us fell short of your expectations. Due to the recent development projects of Phnom Penh Capital City, the electricity supply in Phnom Penh is not stable and we have to face from time to time power cut which are beyond our control. The hotel is equipped with full generator back up in order to minimize the disruption time. Nevertheless, there is an interval time between the power cut and the start of our generator. Once again, thank you for sharing your invaluable feedback to us and we sincerely hope you would understand about this unavoidable circumstance. We all look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

环境安静舒适、服务好

客户意见评级 5.0/5

Eric 家庭住宿 - 03/02/2020 所有已确认评论

金边索菲特服务佳,这次节日给我们很好的一次入住体验。

住的舒服,服務周到

客户意见评级 4.5/5

Chen Y. 家庭住宿 - 02/02/2020 所有已确认评论

讓人放心、舒服

a good night's sleep

Tripadvisor 评级 5.0/5

Muhammad Siddiq A Business - 19/01/2020 经 TripAdvisor 认证的评论

personal assistance at check-in was a nice welcome, all the way to the room and showing how all the amenities work. room layout was great. didn't really have much time to explore hotel facilities during this trip. looking forward to future stays.

Dear Muhammad Siddiq A, Greetings from Sofitel Phnom Penh Phokeethra, It is with pleasure to read that your check-in experience with us was great one and you enjoyed your stay with us. I will share your kind comment to our entire team. We look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Beautiful Facility - AMAZING, FRIENDLY, HELPFUL TEAM!!!

Tripadvisor 评级 5.0/5

S3645EHmichaelb Business - 14/01/2020 经 TripAdvisor 认证的评论

My 3rd trip to Phnom Penh and staying at the Sofitel. My business now brings me to Phnom Penh and I will be staying here every time. The facility is beautiful and really well maintained and every single member of the team is INCREDIBLY friendly, helpful and eager to please in every way. This applies to the front desk staff, to breakfast service, doormen, and room service team. I look forward to seeing everyone again on my next trip.

Dear Michael B, Greetings from Sofitel Phnom Penh Phokeethra, We are delighted to receive your full-score review, thank you very much. I definitely agree with you, that it is our Hotel team professionalism and their outstanding abilities which makes staying at Sofitel Phnom Penh Phokeethra such a unique and Magnifique experience. They never shy away from going the extra mile in order to surprise and delight our guests, and it is rewarding to hear that their efforts of attention to detail are recognized. Much appreciated your patronage and look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

超棒

客户意见评级 5.0/5

Keypart 商务住宿 - 29/12/2019 所有已确认评论

富有设计感而又典雅古朴

房間舒適

客户意见评级 4.5/5

C. C. A. 商务住宿 - 27/12/2019 所有已确认评论

房間很舒服,臨時有停電的狀況但很快就恢復完成。

客户意见评级 4.0/5

龚. 商务住宿 - 26/12/2019 所有已确认评论

环境优美,整体设施维护不错,服务周到。早餐丰富

Dear Valued Guest, Greetings from Sofitel Phnom Penh Phokeethra! We very much appreciate your evaluation regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will ensure to share your appreciation with our team which I am sure will serve as motivation to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great service in superb facilities

Tripadvisor 评级 5.0/5

covergaardx Business - 08/12/2019 经 TripAdvisor 认证的评论

I stayed 3 days in early December in this really nice hotel, with several high level restaurants. Most striking this time was the excellent service, plenty business centre assistance and good follow-up to ACCOR members. Look forward to being back! Best regards, Christian

Bonjour Christian, Greetings from Sofitel Phnom Penh Phokeethra, We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Love Cambodia & the Wonderful Sofitel, Phnom Penh...

Tripadvisor 评级 5.0/5

Paul H Couples - 11/11/2019 经 TripAdvisor 认证的评论

My partner & myself travelled from a work trip in Dubai to relax in Cambodia for a few days; having happily stayed at other Sofitel hotels, we oped for the Sofitel, Phnom Penh - what a wonderful hotel, with facilities & lovely staff... Paul

Dear paulM6696XV, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for sharing your wonderful experience at our beautiful property here. I am delighted to learn that your relaxation trip in Cambodia was a pleasant one. Indeed, it is perfect to have a sweet escape to rejuvenate and pamper yourself after the long business trip and Sofitel Phnom Penh Phokeethra is the best place for that. We all look forward to welcoming you and your partner again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

整体没有第一次感觉好

客户意见评级 3.5/5

Jenny W. 商务住宿 - 08/11/2019 所有已确认评论

酒店里的花并没有及时换。对于帐单的细节,前台服务人员无法解释清楚。

Dear Valued Guest, Thank you for bringing to our attention the problem you have encountered during your visit in our hotel recently. We have investigated promptly after receiving your feedback and It is with regret we read your experience with us regarding the explanation of the bill fell short of your expectations. We have taken note of your constructive feedback and rest assured that proper training will be conducted to ensure such incident will not happen again. Concerning the flower decoration, the length of flower replenishment in the hotel room and hotel facilities are difference, we have taken good note of your valuable feedback, thank you very much. Once again, we wish to extend to you our apologies and hope you will provide us another opportunity to demonstrate our passion for excellence. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

非常失望

客户意见评级 0.5/5

H. Z. 朋友住宿 - 09/10/2019 所有已确认评论

第一:酒店前台办理入住时刷了预授权押金却告知顾客没有刷成功,但事实上已经刷成功且银行账单已有显示该笔交易。客人回国后发现该情况,反馈给携程客服处理,酒店却回复携程客服说未刷过客人预授权,且到今天仍未撤销!第二:客人入住当晚凌晨一点多致电前台没有热水供应,前台回复当时维修人员已下班无人修理,且当晚客房全满为由,对此情况置之不理。客人回国后携程客服跟进处理时酒店却告知未收到客人的任何反馈和投诉!让人无语至极!

Dear Mr. H., Greetings from Sofitel Phnom Penh Phokeethra, Thank you for your feedback during your previous stay with us. We have thoroughly conducted further investigation after received your feedback. It seems like there was a miscommunication as our team indeed suggested to you to send Engineering Team to fix the shower system promptly. Nevertheless, further training has been conducted to ensure successful follow up is in place at all time. As for the pre-authorization, it actually was not successful at that time; we have contacted the bank. Our bank recommends you to check your issuing bank on this matter. It is feedback such as yours that enables us to adjust and better serve our guests and meet their satisfaction. We sincerely hope this experience will not impair your trust in us and We are looking forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

賓至如歸

客户意见评级 5.0/5

Willis C. 商务住宿 - 03/10/2019 所有已确认评论

從接待人員到房務人員態度都非常和藹可親,對於提出的問題都非常的熱心回答。

Dear W.C, Warmest greetings from Sofitel Phnom Penh Phokeethra, I would like to thank you for your lovely review on our professionalism as well the room facilities. Glad that everything here exceeded your expectations. We all look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

舒适,豪华。干净卫生,服务非常满意!

客户意见评级 5.0/5

匿名 朋友住宿 - 29/09/2019 所有已确认评论

对酒店每一位员工,微笑的打招呼印象深刻。客房部服务员,服务热情。提出要求,马上就帮助解决。

Dear Valued Guest, Greetings from Sofitel Phnom Penh Phokeethra! We very much appreciate your evaluation regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will ensure to share your appreciation with our team which I am sure will serve as motivation to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

有家的感觉

客户意见评级 5.0/5

Maggie X. 情侣住宿 - 05/09/2019 所有已确认评论

感谢服务人员提前的安排,整体感觉都很好,如果再重新装修一下更好 ,总体卫生也比较好,就是房间雨伞有些旧了嘻嘻其他都很好

Dear M.X, Warmest greetings from Sofitel Phnom Penh Phokeethra, We appreciate your nice review about our hotel service and offer as well your feedback on the hardware. We are actually working on the renovation project. Your feedback is very important to us and we would like to thank you for this. We look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

环境优雅舒适

客户意见评级 4.5/5

邵. 商务住宿 - 15/08/2019 所有已确认评论

十分满意!

Dear Valued Guest, Greetings from Sofitel Phnom Penh Phokeethra, I could not express my gratitude enough for your kind words and support. Thank you so much for taking time to write us your delightful experience. We all look forward to welcoming you again for your next visit to Phnom Penh. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

酒店一進來服務就很好,有賓至如歸的感覺!

客户意见评级 4.5/5

Frank L. 商务住宿 - 09/08/2019 所有已确认评论

這次唯一的缺點是8/7我有Request 早上7:30和7:40兩次的Morning Call, 但是Front Desk 紀錄成 7:45叫醒,害我起晚了來不及吃早餐。是這次住宿美中不足的地方。

Dear F.L, Thank you so much for taking time to write to us about your previous experience at Sofitel Phnom Penh Phokeethra, I am happy that you felt like home at our property and that the service exceeded your expectations. On the other hand, I am regret to read about the wake-up call incident. Please kindly rest assured that we have rectified this issue with the team through proper training so that this incident will not happen again. Once again, we appreciate your patronage and hope to see you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

值得体验的一家索菲特酒店

客户意见评级 4.5/5

C. J. 单人住宿 - 02/08/2019 所有已确认评论

非常不错的入住体验。重点表扬客房服务员srey rath,让我明白了什么是宾至如归。不过早餐实在一般,不值。

Dear C. J., Greetings from Sofitel Phnom Penh Phokeethra, I could not express my gratitude enough for your kind words and support. Thank you so much for taking time to write us your delightful experience and share your appreciation toward Sreyrath who made you feel like you were at home. I have noted your remark about our breakfast selection and we are already working on the improvement. Your feedback is very much appreciate. We all look forward to welcoming you again for your next visit to Phnom Penh. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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