Sofitel Phnom Penh Phokeethra 5 星

客户意见评级 (ALL 评级) 4.9/5 604 评论

保证最优惠房价
Sofitel Phnom Penh Phokeethra - Image 1
Sofitel Phnom Penh Phokeethra - Image 2
Sofitel Phnom Penh Phokeethra - Image 3
Sofitel Phnom Penh Phokeethra - Image 4
6 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac, 12301 金边, 柬埔寨

描述

酒店其他优惠

  • 酒店令人陶醉的索菲特水疗中心提供一系列水疗和养生护理

  • 运动俱乐部设有网球场、游泳池、壁球场和健身房

  • 四间美食餐厅，带您开启一段非凡的美食之旅

  • 占地七公顷的花园，为您打造出一片远离尘嚣的休闲秘境

  • 最宏大的宴会厅，可以承办盛大活动，容纳多达 1000 人

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

Sofitel Phnom Penh Phokeethra

6 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 金边
柬埔寨

GPS:11.546306, 104.933521

电话
传真 +855 23 999 211

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  604 评论

TripAdvisor 评级  4.7/5  2,179 评论

卓越奖 2025

A disappointing stay except for a couple of positives

Tripadvisor 评级 3.0/5

ArnabSam 经 TripAdvisor 认证的评论

After our spectacular experience at the Sofitel Angkor we reached this hotel for our two nights that turned out to be such a damp squib. The seeds of which were sown much earlier when I tried to get in touch with the GM Mr. Chevet. Being ALL Platinum and travelling with our 11 year old twins I enquired of a possible upgrade. My email was answered by Ly Ngykong who signed as a reservation manager. He said that he could only offer a "complimentary upgrade" to their Family Suite Room, which we later figured out was not a suite at all. But the catch was, and here I quote him: "We'll just charge an extra USD 40net per night for your both children as your reservation was made for 2 adults occupancy"!! Now, our booked Accor Plus rate included complimentary stay of up to two children below 12 years while the second night was free, booked via the Accor Plus free night. In his next email, Mr. Ly clarified that they will be charging us since we have two 11 year old kids, who are actually twins! So, I demanded a clarification on this from the GM directly, who finally replied 3 days later. He mentioned in passing that Mr. Ly was actually "trying to upsell and not upgrade", this to an ALL Platinum doing his once-in-a-lifetime anniversary trip to Cambodia! We had almost decided to move to the newly opened Shangri-La, but the GM's intervention made us reconsider. Anyway, as we arrived on a Sunday there was no senior staff on duty. A junior staff (French speaking) checked us in and gave a short tour of the property. We couldn't find her the next day. We waited at the Club Millesime as our room got ready. After having experienced the club at Siem Reap, this was such a let-down in every aspects. It was a smallish space next to the lobby, where the club manager was not very responsive, the hors d'oeuvre in the evening was nothing to write home about, while the alcohol selections were just passable including their wines. Hot items once finished were not replaced for a while sometimes. We were given spa coupons for the entire family to avail an half hour complimentary massage. As it usually goes with such free massages, the experience was quite average and it never crossed our minds to extend those sessions. The so-called family suites were also corner rooms which were just standard rooms with an extra "room" which presumably was once part of a terrace or something. These rooms neither had a lot of space inside nor did they have these outdoor balconies as some of the other rooms (I think deluxe category) had, save for this extra "room" for the kids. This space was right at the entrance, without any door separating it from the rest of the suite with two single beds, a night stand in between and a desk and chair combo which also had the room's Nespresso machine. There was a tent too, but our boys had grown beyond that age while the girlish theme everywhere annoyed them. The space had two windows and so light was not in short supply. The main bedroom area was dominated by the comfortable king bed, twin night stands on either sides, a single-seat sofa and a footstool and a small round table near the window. This room had another work desk and chair, the only TV of the room and a luggage rack. One of the nightstands had an analogue clock while the work desk had a Marshall speaker. The minibar was inside the TV cabinet. The bed was minimally decorated with flower petals showing a heart sign and the number 13. The round table had welcome amenities that included some chocolates, a bottle each of still and sparkling water and then some sliced lemon! The hotel wanted us to remain sober and not drink perhaps? The bento-sized anniversary cake was placed in the room later in the evening accompanied by two cupcakes and a printed note from the GM. The five fixture bathroom was only accessible from the bedroom, which had the wardrobe inside. It was not very spacious with a glass door separating the built-in tub and the open shower area next to it while the toilet was behind another frosted glass door. We did not like the room. Except for the separate beds, which pleased our kids there was hardly any place to sit and relax, while the absence of a powder room meant we were always delayed for any family activity. The views from the windows at that low level were uninteresting with only the muddy waters of a canal going toward the Bassac river largely visible. The service standards of the staff were much better here compared to the Novotel of our earlier stay. They appeared to be better groomed but a significant of them were also expats. The highlight of our stay (and so the 3rd star) was our breakfast at their Chinese restaurant Fu Lu Zu which was an option given to us, complementary for Accor Platinums. The breakfast menu was an unlimited a-la-carte made-to-order delight of a large number of dim sum, stir-fried, soup, rice item choices including congee. For us the highlights were the beef brisket soup, the duck soup, the Hainanese chicken rice and most of the dim sums including an exceptional prawn rice roll with asparagus. This experience reminded us of Shang Palace dim sum luncheons, but this was better and most importantly was complementary for the four of us. We also enjoyed our dinner at Hachi one night, their Japanese restaurant. My ramen noodle was very good and they had started giving Accor Plus discounts too. On the second day, before checking out, we tried the breakfast at their European restaurant which was nothing to write about. Similarly, our complementary drinks at the bar next to the lobby was quite average even though their descriptions sounded interesting. The check-out was smooth. This was one of those hotels where our initial average impressions stayed unchanged throughout and to this day we still debate whether moving to the Shangri-La would have been a wiser choice. We would never know that though.

Phenomenal stay at Sofitel Phokeethra!

Tripadvisor 评级 5.0/5

Navigate312880 经 TripAdvisor 认证的评论

Recently stayed 2 nights at the Sofitel Phokeethra in Phnom Pehn and enjoyed every minute of it! The staff is incredibly friendly, attentive and helpful! The location is outstanding - in Oasis within the city - very easy to get to all the sites, shopping and restaurants. The Club Millesime experience is well worth it! Mr Sophano in the Club made our stay! We were very fortunate to be able to talk to him about various aspects of Cambodian culture and history which was wonderful. We had many shared experiences of being in Phnom Penh in the early 90s. We had such a wonderful stay that we didn't want to leave! Thank you to all the staff for making our staying a phenomenal experience!

Dear value guest, i really appreciate you for taking the time to share your delightful experience at Sofitel Phnom Penh Phokeethra. We are thrilled to hear that you found our team to be friendly and attentive, especially by Mr. Sophano, making your stay a memorable experience. We are grateful for your kind words. We look forward to welcoming you back for another phenomenal stay in the future. Warm regards, Sofitel Phnom Penh Phokeethra

Would happily stay again

Tripadvisor 评级 5.0/5

peuvl 经 TripAdvisor 认证的评论

We really loved our stay at this hotel for two nights. The grounds are so expansive and a calming oasis to the business of the Phnom Penh city. The staff were always ready with a greeting and very helpful. We had warm towels, a welcome drink, and welcome flowers when we checked in - such a lovely touch and set the tone for the service during our stay. We had great breakfast at the hotel. They have two options and we tried both. The main spread had plenty of variety and also great service. The Chinese breakfast was made to order an a more limited option. It was just OK for dim sum - we preferred the main buffet spread. The elevators were quick to call and the room was spacious. The beds are very firm - I think the most firm bed I've ever slept in. I would happily stay here again.

Dear value guest, I really appreciate you take the time to share your positive experience at Sofitel Phnom Penh Phokeethra. We are delighted to hear that you enjoyed the expansive grounds and found them to be a calming oasis amidst the bustling city. For your next visit, do not hesitate to let us know about your bedding preference, we can tailored to either softer or firmer up to our guests' preferences. Once again, thank you for your delightful review. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Sofitel Phnom Penh Phokeethra

Capital city haven

Tripadvisor 评级 5.0/5

K1807XTheatherb 经 TripAdvisor 认证的评论

Great location, fabulously well appointed, luxury accomodatio n with a variety of amenities. All staff were exceptionally helpful, serene atmosphere and high quality service. Spacious room with gigantic bed, nice views of the river and city. Luscious gardens and ample grounds. Superb breakfast options.

Dear value guest, We really appreciate for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the serene atmosphere, luxurious accommodations, and attentive service. Your feedback regarding our breakfast options and gardens is greatly appreciated, and we hope to welcome you back soon. Warm regards, Sofitel Phnom Penh Phokeethra

Beautiful friendly staff

Tripadvisor 评级 5.0/5

974deirdref 经 TripAdvisor 认证的评论

Beautiful day at the Sofitel staff couldn’t do enough for us every day. Breakfast was amazing and enjoyed the facilities of the spa beautiful pool and club tennis courts. Room facilities excellent and very comfortable. Highly recommend

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Sofitel Phnom Penh Phokeethra. We are delighted to hear that you found our staff friendly and enjoyed our amenities, including breakfast, the spa, and the tennis courts. Your recommendation is greatly appreciated. Warm regards, Sofitel Phnom Penh Phokeethra

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 155 评论 9.6/10 位置
  • 219 评论 9.2/10 房间
  • 488 评论 9.6/10 服务
  • 152 评论 9.4/10 设施
  • 143 评论 9.3/10 食物
  • 110 评论 9.3/10 早餐
  • 70 评论 9.1/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 金边 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。