海南清水湾莱佛士酒店 5 星

客户意见评级 (ALL 评级) 4.9/5 1,123 评论

海南清水湾莱佛士酒店 - Image 1
海南清水湾莱佛士酒店 - Image 2
海南清水湾莱佛士酒店 - Image 3
海南清水湾莱佛士酒店 - Image 4

描述

酒店其他优惠

  • Prime location on the beach, directly adjacent to Clearwater Bay Golf Club

  • Raffles' renowned 24-hour personal butler service

  • Spacious contemporary rooms and villas with balconies and sea or garden views

  • A host of treatments at Raffles Spa to sooth and rejuvenate

我们的客房

酒店位置

海南清水湾莱佛士酒店

清水湾大道, 英州镇, 陵水黎族自治县
572427 海南
中国

GPS:18.397159, 109.864533

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  1,123 评论

TripAdvisor 评级  4.9/5  4,442 评论

nothing but perfect

Tripadvisor 评级 5.0/5

NickeyH10 经 TripAdvisor 认证的评论

fantastic place to stay, the host Casey take cares of everything. food was perfect, you can find all the meals in hotel rooms without going out. the stay was quite short for me, but can't wait to come again with the perfect view, service and room

Dear guests, We are very glad that our hotel can bring you a good time. Your comments are the affirmation and encouragement for us. The pace of progress will never stop, for your trust, we will be more persistent! Thank you again for your support and sharing, and look forward to hearing from you again.

住的非常满意

客户意见评级 5.0/5

G. 家庭住宿 - 所有已确认评论

非常满意,

Beach is UNSAFE and hotel irresponsible

Tripadvisor 评级 1.0/5

shyfalcon 经 TripAdvisor 认证的评论

The beach was NOT safe! My wife's foot was pierced very deep by whopping 2 vertical skewer sticks when walking on the beach of Raffles during one of their outdoor buffet. We had to go to the emergency room on the New Year's eve, and whole trip ruined as she could not walk for the next few days at all. The hotel refuses to reimburse anything to us unless we take down our negative reviews and taunted us to sue them. Terrible customer service.

Dear guests, Sincere greetings from Raffles Hainan Clear Water Bay! We regret that you did not have a satisfactory experience during your stay. Hotel management team attach great importance to this issue, and is following for understanding and improvement. Once again, we feel very sad that inconvenience caused you, we will immediately review that to make sure such issues do not happen again.

住得很好,服务到位,景观无敌

客户意见评级 5.0/5

戚百斤 家庭住宿 - 所有已确认评论

非常符合标准的服务,给管家Karl点赞,专业细致,到位仔细

尊敬的客人, 非常感谢您对我们服务和管家Karl的高度评价。我们始终致力于为每位客人提供卓越的体验,期待您再次光临清水湾莱佛士酒店。 您好!感谢您分享在清水湾莱佛士酒店的入住体验,同时也感谢您对我们员工的认可。酒店坐落于世界三个“会唱歌”的沙滩清水湾,打卡电影《消失的她》里的莫沙灯塔以及《瞒天过海》的同款沙滩,海沙银白,每一颗沙粒都是一个美妙的音符,开启奢隐绿洲度假新方式!期待您及家人朋友再回“莱”。 首席管家 温垒

体验完美的酒店

客户意见评级 5.0/5

夏辉 家庭住宿 - 所有已确认评论

这家酒店的体验非常棒,尤其适合带小朋友出行的家庭。房间很大,设施也维护得不错,早餐也很棒。有很多小朋友的游乐设施。清水湾的沙滩也没有让人失望。酒店的服务水准也是非常的高。尤其是管家Casey给我提供了堪称满分级别的服务,热情周到,有求必应。

尊敬的莱佛士贵宾, 感谢您对我们酒店的高度评价。我们非常高兴您和家人在这里度过了愉快的时光,并对我们的设施和服务感到满意。期待您的再次光临,共同享受更多美好的时刻。 首席管家 温垒

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,440 评论 8.8/10 位置
  • 4,896 评论 9.2/10 房间
  • 7,901 评论 9.3/10 服务
  • 12 评论 5.7/10 上网
  • 3,334 评论 9.2/10 氛围
  • 2,434 评论 9.4/10 沙滩
  • 1,958 评论 9.1/10 舒适度
  • 1,275 评论 8.5/10 早餐

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