Swissôtel Tallinn bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.498 ulasan

Jaminan Harga
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Swissôtel Tallinn - Image 1
Swissôtel Tallinn - Image 2
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Tornimae Street 3, 10145 TALLINN, Estonia

Deskripsi

Keistimewaan hotel

  • Hotel tertinggi di Tallinn dengan pemandangan spektakuler

  • Cita rasa klasik di Horisont Restaurant & Bar di lantai 30, terdaftar di Panduan Michelin

  • Sertifikasi Green Key

  • Nikmati momen menyenangkan di Pürovel Spa & Sport

  • Nikmati kenyamanan di No3 Bar & Deli yang berada di lobi Swissôtel Tallinn

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Lokasi hotel

Swissôtel Tallinn

Tornimae Street 3
10145 TALLINN
Estonia

GPS:59.432927, 24.761193

Telepon
Fax +372 624 0001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

HORISONT RESTAURANT & BAR

Restoran adiboga Horisont berada di lantai paling atas Swissôtel Tallinn, menggabungkan masakan Prancis dengan cita rasa Asia. Kepala Chef Marko Sõmer memilih bahan terbaik dan mengandalkan kreativitas untuk menciptakan pengalaman bersantap yang unik.

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Peringkat ALL  4.7/5  2.498 ulasan

Peringkat TripAdvisor  4.6/5  3.015 ulasan

Sertifikat keunggulan 2025

Comfort with some niggles

Catatan Tripadvisor 3.0/5

Shaun T Ulasan TripAdvisor tersertifikasi

Visited for 3 nights. Impressed by the comfort of the room, bed and facilities within the room including the very strong WiFi. The buffet style breakfast was superb with an amazing choice of food and drink items available. With regards the staff none stuck out as either over positive or negative. Just professional in their approach. The two niggles which detracted from me giving a higher score have been mentioned in previous reviews of other travellers so maybe it’s time the management of the hotel addressed these. Namely:- The room was very cold on arrival and took over 24 hours to react even then was not to my liking. Important when the wind chill temperature outside was minus 8. The shower had a tendency to leak over the bathroom floor. On my first day I was out of the room until approx 5pm yet housekeeping had not attended to the room. A third world problem but something you would reasonably expect a hotel of this calibre to manage. Tallinn is a wonderful place to visit and I would hope to return. Whether I would return here is questionable

Dear Shaun T, Thank you very much for taking the time to share such detailed feedback following your stay with us. We are pleased to hear that you enjoyed the comfort of the room, the quality of the bed, the in-room facilities, and the strong Wi-Fi connection. It is also a pleasure to know that our breakfast offering stood out positively, as this is an area we take great pride in. At the same time, I sincerely regret that several issues detracted from your overall experience. Your comments regarding the room temperature are particularly concerning, especially given the winter conditions during your stay. A room should be comfortable upon arrival, and waiting an extended period for the temperature to adjust is certainly not acceptable. This matter has been shared with our Engineering team for further review. We also apologize for the inconvenience caused by the shower leakage and for the housekeeping service not being completed by the time you returned to your room. These are fundamental aspects of the guest experience, and we fully understand your expectation that they be managed seamlessly in a hotel of our calibre. Your feedback has been addressed with the relevant department heads, as recurring comments are taken very seriously and guide our improvement efforts. While some preferences may vary from guest to guest, operational consistency and comfort should never be compromised, and we regret that this was not your experience on this occasion. Thank you as well for your kind words about Tallinn — it truly is a wonderful destination. We genuinely hope you will consider giving us another opportunity in the future to restore your confidence and provide you with a stay that fully reflects the standards and comfort you should expect from Swissôtel Tallinn. Kind regards, Roxana Gheorghe General Manager Swissôtel Tallinn

What an amazing hotel!!

Catatan Tripadvisor 5.0/5

Gary M Ulasan TripAdvisor tersertifikasi

Firstly, Can I just say that we had a fabulous time in Tallinn and the stay at the Swissotel was fantastic. We had a room on the 26th floor which had a fabulous view of the city and the Harbour, amazing!! The location of the hotel was excellent. A short walk to restaurants and the old town. The room was large & airy and the bathroom was huge, a great shower, beautiful tiles and the bath was large & oval with hot water a plenty. We enjoyed the spa and swimming pool. We had a number of drinks in the Horizon bar on the 30th floor which had amazing views. The breakfast’s were out of this world. We tried to eat healthy with the cereals, fruit etc, however we were always drawn to the cooked breakfast. A great choice of food for everyone. Taxi from the airport was 11 euro’s whereas the return via Uber was only 6 euro’s. Finally, the overall hotel experience was of a warm and cosy feeling and the staff made our stay the more enjoyable.

Dear Gary M, Thank you so much for your wonderful review and for awarding us a perfect score. We are truly delighted to read that you had such a fantastic stay with us and that your time in Tallinn was so memorable. It is a pleasure to know that you enjoyed your room on the 26th floor and the breathtaking views over the city and the harbour, as well as the spacious room and bathroom. We are also very happy that you were able to relax in our spa and swimming pool and that your visits to the Horisont Bar on the 30th floor added to your experience with its stunning views. Your kind words about our breakfast offering are especially appreciated, and we are delighted to hear that the variety and quality stood out for you. Most of all, thank you for highlighting the warm and cosy atmosphere of the hotel and the dedication of our team — your recognition means a great deal to us. It was truly our pleasure to host you, and we very much look forward to welcoming you back to Swissôtel Tallinn on your next visit. Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

If you thinking of another hotell, read this!

Catatan Tripadvisor 3.0/5

Damir B Ulasan TripAdvisor tersertifikasi

Okay, let me start by saying that the hotel is well located and our overall experience has been good. But five stars? Maybe if you’re not used to what five-star hotels look like in the rest of Europe, the US, or Dubai. I would rate this one around 3.5–4 stars, not 5. I do understand that the facilities contribute to the star rating. Food: 4/5 Service: 4/5 Room: 3/5 Gym: 2/5 Spa: 3/5 The hotel is older, worn, and simply doesn’t live up to a five-star standard. I am happy to pay for a good feeling, but this hotel is to expensive for what you get..

Dear ElGeneralissimus, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed our location and that your overall experience was positive. At the same time, we are truly sorry that the hotel did not meet your expectations in terms of facilities and perceived five-star standards. Your candid assessment of the rooms, gym, spa, and overall condition is appreciated. We understand your comments regarding value for money and the importance of ensuring that both the product and service align fully with guest expectations. Your feedback helps guide our ongoing improvement and refresh initiatives, which are continuously being reviewed to maintain and elevate our standards. Thank you once again for your honest input. We hope to have the opportunity to welcome you back in the future and provide an experience that better matches your expectations. Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

Nice hotel

Catatan Tripadvisor 4.0/5

kristas364 Ulasan TripAdvisor tersertifikasi

Rooms were spacious but the milkglass between toilet and room was not good. Beautiful city view. Service was friendly. Breakfast was ok, but would been better if warm dishes would been warmer.

Dear Krista S, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the spacious room, beautiful city view, and the friendly service from our team. Thank you as well for your constructive comments. Your observations are very valuable to us, and we have shared them with our housekeeping and culinary teams to review and improve these aspects of the guest experience. We truly appreciate your input and hope to have the opportunity to welcome you back for an even better stay. Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

Beautiful rooms!

Catatan Tripadvisor 5.0/5

Noora V Keluarga - Ulasan TripAdvisor tersertifikasi

We booked a beautiful suite for two nights, and the room was both cozy and very functional. The only small improvement would be the option to adjust the lighting to different settings, instead of simply having lights on or off. The spa and sauna area was great as well. The dry sauna could benefit from the option to add some steam, but the view from the sauna was a really nice touch! Breakfast was delicious, and the service throughout the hotel was excellent. We truly enjoyed our stay.

Dear Noora V, Thank you very much for your kind and detailed feedback. We’re delighted to hear that you enjoyed your suite, the spa and sauna area, and our breakfast and service. It’s wonderful to know you had such a pleasant stay with us. We also appreciate your constructive suggestions regarding the room lighting and sauna features — these are valuable insights that help us continue improving the guest experience. We look forward to welcoming you back soon for another relaxing stay at Swissôtel Tallinn! Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 659 ulasan 9.3/10 Lokasi
  • 1.627 ulasan 8.6/10 Kamar
  • 1.268 ulasan 8.5/10 Pelayanan
  • 12 ulasan 7.6/10 Internet
  • 966 ulasan 8.9/10 Sarapan
  • 449 ulasan 8.3/10 Kebersihan
  • 407 ulasan 8.6/10 Suasana
  • 351 ulasan 8.3/10 Fasilitas

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