Swissôtel Grand Shanghai 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 470

Swissôtel Grand Shanghai - Image 1
Swissôtel Grand Shanghai - Image 2
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1 Yu Yuan Road, Jing An District, 200040 SHANGHAI, China

Opis

O hotelu

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

Nasze pokoje

Lokalizacja hotelu

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
China

Pozycja GPS:31.224675, 121.447073

Telefon
Faks +86 62889638

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 470

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 556

Certyfikat Doskonałości 2024

Shame of Shanghai, Shame of Accor, Shame of Swissotel

Ocena na stronie TripAdvisor 1.0/5

Pingfan Z Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Horrible experience! I stayed in this Swissotel 1.29-2.10 during Chinese New Year Holidays. Duty manager Molly cancelled my booking 5 times 2.10 10pm, refusing to renew my room key nd keeping RMB 1000 cash at front desk, demanding me to pay more money to her saying although the online price is RMB 769 at that time, it is not enough for me to get back to my own belongings, even the RMB1000 is not enough, I must give her the 1000 and pay 1140 more. Accor China, Shanghai police and Cultre and Tourism office interfered didn't help. Till today after one week i am still not able to get back my luggages valued about RMB 70,000-80,000. Hotel said they're locked in a storage but refused to provide any photos and has driven away delivery twice. They harassed me and my family on holidays and weekends by phone and by WeChat.

Dear Pingfan Z, We have solemnly noted that the content you published contains severe factual distortions, which has caused irreparable harm to our hotel's reputation. Upon legal review, the said content is suspected of constituting an act of defamation. We have retained relevant evidence and submitted a formal complaint to the platform, while reserving the right to initiate legal proceedings for accountability. Sincerely, Ricky Zhao Guest Experience Manager

Top notch hotel in a great neighborhood

Ocena na stronie TripAdvisor 5.0/5

Noah R Opinia zatwierdzona w TripAdvisor

A true five star establishment. Everything about the swissotel shanghai was top notch - the delicious breakfast, the high end furnishings in the room, the location in a great neighborhood, the friendly staff, the relaxing spa - the swissotel shanghai exemplifies a five star hotel and we're happy to recommend it to family and friends.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Great service and location, where the staff genuinely smile!

Ocena na stronie TripAdvisor 5.0/5

thomaspcto Opinia zatwierdzona w TripAdvisor

We were greeted by Jack Qin soon after we showed up at their reception. He - as well as many hotel staff we met during our three days there - had a genuine smile and friendliness, which you don't always find elsewhere in Shanghai. Happier staff means better service, and this was true with this hotel. Jack was helpful and patient in helping us with our requests and inquiries, and so were the housekeeping team members. The rooms were set up to make use of their spaciousness. The place has been well maintained, very neat and tidy. The hotel's location is most convenient, with easy access to public transport, convenience stores, cafes and restaurants. Staying at this hotel has enriched our family's experience in this Shanghai trip.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Very good choice near Jin’An Temple

Ocena na stronie TripAdvisor 5.0/5

visitlimp Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Hotel location is fantastic, just exit 2 and 5 min walk to hotel. Hotel surrounded by so many shopping malls, with lots of restaurant and variety of food. Room is big and very cozy. Bed is very comfortable staff are very helpful, especially walking to hotels with many bags, staff will approach to help carry. Really recommend

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

Well locate hotel Swissotel with good facilities and services

Ocena na stronie TripAdvisor 5.0/5

Sybille Z Opinia zatwierdzona w TripAdvisor

The hotel is very well located in Shanghai with gym, sauna and jacuzzi. I went to the lounge for the afternoon tea and the was warmly and nicely welcomed by two kind ladies Jojo and Leticia. Their service was excellent and they let me feel very comfortable. In addition, the view from the lounge is just amazing. I recommande this hotel with lounge service.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 584 Liczba opinii 9.8/10 Lokalizacja
  • 1 731 Liczba opinii 8.2/10 Pokój
  • 2 342 Liczba opinii 8.8/10 Obsługa
  • 35 Liczba opinii 7.7/10 Internet
  • 817 Liczba opinii 9.2/10 Czystość
  • 607 Liczba opinii 7.5/10 Komfort
  • 496 Liczba opinii 7.7/10 Śniadanie
  • 445 Liczba opinii 8.7/10 Jedzenie

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