Swissôtel Grand Shanghai 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 353

O hotelu

  • Labelled ALLSAFE

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
China

Pozycja GPS:31.224675, 121.447073

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Sale konferencyjne

Nasze pokoje

Soothing colour schemes, uncluttered Swiss-inspired lines and jaw-dropping views of the futuristic skyline.. With premium amenities including free WiFi and a well-stocked minibar, each of our rooms and suites is a welcoming haven in the heart of Shanghai. Most of the rooms command fabulous views of the citys ultra-modern skyline and embrace a holistic approach to the Paris of the East. Feature comfortable facilities and top-of-the-line technology to both leisure and business guests.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 353

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 375

Very good

Ocena na stronie TripAdvisor 4.0/5

traveleverywhere1111 Solo travel - Opinia zatwierdzona w TripAdvisor

Location is brilliant and the rooms are very nice - it’s always reliable. Good service. Coffee machine in room, staff respect the DND sign when it’s on - room is clean. I asked for ear plugs late one night and they were quickly sent to the room using a robot - great!

5 nights at Swissotel Grand Shanghai

Ocena na stronie TripAdvisor 5.0/5

PASSPORT0929 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Arrived at noon and Hans checked me in. She is very experience and described to me the allocated room & benefits of Diamond member. I was quickly given my room key located on the “Elite Floor” and off I went to my room for 5 nights. No complain as the room was clean and comfortable. Unfortunately, the lounge which I visited on my previous stay now closed. Afternoon tea and evening social hour are made inside lobby lounge. It is fine but it wasn’t exclusive. Unlike the lounge where there were variety of food and drinks, here it seems limited. Nevertheless, we understand owing to pandemic and the usage is not fully utilise so it make sense to re-position to maximise manpower. Breakfast was fine but I encounter a chef whose service was rude and no knowledge of what a sunny-side up is. The head of chef had to step in to educate him and apologies on his behalf. The next morning the same chef seems to forgotten what happened the day before. Compliment must be given to Regin Zhao who checked me out. He was so meticulous that he spotted the information that I gave him to issue China Tax Receipt was wrong. He saved me the trouble to request re-issue. Overall experience was good and will plan to return on next visit Shanghai.

Dear Value Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We treat your comments very seriously and all feel deeply regret that we failed in meeting your expectations with the breakfast service, which we have taken the notes and follow up actions with our Exe. Soul Chef and team members. Thank you again for sharing your experience, we are looking forward of welcoming you back very soon in the near future. Sincerely, Ricky Zhao Guest Experience Manager

Exemplary Hospitality and Absolutely Comfortable Long-Stay

Ocena na stronie TripAdvisor 5.0/5

ckm218 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Swissotel Grand Shanghai was such absolute pleasurable hotel to stay in. The hotel location, the staff, hygiene, …. Everything was perfect and convenient! Located in Jing’An business and shopping district, this hotel is conveniently accessible by subway line 2 and 7. Service at the hotel is attentive, professional and efficient. Multiple requests were answered promptly and always in a very friendly way. They give great attention to serve me during my recent 10 days stay. I highly recommend this hotel for anyone who visits Shanghai for business or leisure. Kudos especially for the front office team Mr.Angus Sheng and Ms Hertha, and the F&B staff, Ms Amy and Ms Daphne. Thank you for your exemplary and professional service.

Dear Guest, Thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing good comments for Angus, Hertha, Amy and Daphne. I will share your wonderful stay experience to our team. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Perfect Location & Great Staff

Ocena na stronie TripAdvisor 5.0/5

hmsacra Rodziny - Opinia zatwierdzona w TripAdvisor

Perfect location close to JingAn Temple. Short walk distance from subway (including line 2 that connects directly to both, Pudong and Hongqiao airports - very convenient). Many shoppings and restaurants with all kind of cousines from all the world. Going back to Shanghai, definitely my first hotel choice.

Dear hmsacra, Thank you for staying Swissotel Grand Shanghai, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Sincerely, Catherine Zhang Guest Experience Manager

Awesome Location and Pleasant Stay

Ocena na stronie TripAdvisor 4.0/5

deanosaur89 Couples - Opinia zatwierdzona w TripAdvisor

The location of the hotel is great! Right by Jing An Temple and metro station and surrounded with great restaurants and shopping centers. We rarely had to go 2 to 3 km away from the hotel because there was lots of things to do. The rooms are nicely furnished with comfy beds and good bathrooms. It appears that issues with the rooms are being addressed too. Our room only had two electrical outlets in the room area to plug our electronics (with none by the night stands of the bed) in and the switches were difficult to interpret but our friends got a room with lots of plug ins and their switches were labelled with backlit LEDs that had colours to show if lights were on and off. That was super helpful as we found it took a few minutes to figure out how to turn off all the lights in our room! The room's WiFi was mostly good but cut out while my wife was working a couple times. The TVs were nice and lent themselves well for movies with HDMI cables. We had a decent view from our room and could see the Shanghai Tower! The pool and changeroom areas were fantastic and very clean during our stay. We spent a lot of time in the changeroom soaking in the hot tubs and cold tub. The changeroom had nice big showers, big fluffy towels, sauna and steam room as well. The pool does require swim caps and the hotel does not provide these so make sure you bring your own. The hotel has some comfy on site lobby areas and restaurants. There are many hotel options in the area but I would recommend this one if you plan on spending time in the hotel so you can enjoy the amenities. The concierge team at this hotel were excellent and helped us out with many activities and suggestions as well.

Dear Valued Guest, Thank you for taking the time to let us know about your time with us at Swissôtel Grand Shanghai. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future! Best Regards, Ricky Zhao Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 426 Liczba opinii 9.6/10 Lokalizacja
  • 1 905 Liczba opinii 7.2/10 Pokój
  • 2 359 Liczba opinii 7.8/10 Obsługa
  • 30 Liczba opinii 5.2/10 Internet
  • 648 Liczba opinii 8.8/10 Czystość
  • 563 Liczba opinii 7.1/10 Śniadanie
  • 175 Liczba opinii 8.1/10 Strefa wellness
  • 31 Liczba opinii 4/10 Napoje

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