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Swissôtel Grand Shanghai 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 2.783 opiniones

Hotel aprobado por ALLSAFE

Mensaje de información

Your reservation and your advantages
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Habitación 1
Swissôtel Grand Shanghai
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+ 28 Servicios

Extras del hotel

  • Labelled ALLSAFE

  • Located right in the city centre, steps from N anjing West Road

  • Spacious contemporary rooms and suites with vi ews of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

Localización del hotel

Swissôtel Grand Shanghai

1 Yu Yuan Road
Distrito de Jing An
200040 shanghái
china

Tel: +8653559898

Fax: (+86)62889638

Registro a partir de 15h00

Salida hasta 12h00

  • En avión

    SHANGHAI HONGQIAO INTL APT A 10,9 km /6,77 millas

  • En avión

    SHANGHAI PUDONG INTERNATIONAL AI A 47,6 km /29,58 millas

GPS:31.224635, 121.444799

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
  • Piscina
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Salas de reunión

Nuestros alojamientos

El Swissôtel Grand Shanghai cuenta con 467 habitaciones, incluidas 94 habitaciones Classic, 125 habitaciones Premier, 150 habitaciones Swiss Advantage, 83 habitaciones Executive Club, 3 habitaciones Pinnacle, 11 suites Executive y una suite Presidencial La mayoría de nuestras habitaciones ofrecen fabulosas vistas al ultramoderno paisaje urbano y un enfoque holístico a la "París de Oriente". Aquí encontrará confortables instalaciones y equipamiento de última generación para estancias de negocios y placer.

Tus reuniones y eventos

Nuestras salas de reuniones

  • Número de salas de reuniones: 13

  • Tamaño máximo: 575 m²

  • Capacidad máxima: 500 personas

  • Aforo máximo para banquetes: 300 personas

Más información

Valoraciones de
Swissôtel Grand Shanghai de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL 4.4/5

2.783 opiniones

Nota de clientes de Avis 4.5/5

Elena Negocios - 25/11/2019 Comentarios confirmados ALL

Lo único que cambiaría sería la sala de máquinasdelgimnasio.

Dear Ms. V., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. If you have any detail suggestion for your GYM machine room, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

Buena estancia. Pero quiero poder acceder al executive lounge la próxima vez de plante 27...

Nota de clientes de Avis 4.0/5

Fernando Negocios - 07/11/2019 Comentarios confirmados ALL

Agradable. Todo está en su sitio. El tamaño del hotel es adecuado, ni muy grande ni muy pequeño. El personal es atento e intenta agradar. Habitación correcta y buen servicio de limpieza. Mejoraría el bar de la entrada. Es muy frío y no invita a quedarse. Spa bien mantenido y agradable. Piscina con el agua a correcta temperatura. Buen servicio de habitaciones. Desayuno muy completo, y en un comedor donde no hace falta hacer un marathon para llegar a los scrambled eggs. Reseñable.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

Muy buen trato recibido.

Nota de clientes de Avis 4.5/5

Juan Negocios - 16/08/2019 Comentarios confirmados ALL

Personal muy atento, muy buena habitación y una pena no poder contar con la piscina en el propio hotel

Dear Mr. Gimeno, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experneice Manager

Satisfacción

Nota de clientes de Avis 4.0/5

Oscar R. Negocios - 23/07/2019 Comentarios confirmados ALL

Muy grata

Dear Mr. R., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

Un finde a lo grande

Nota de clientes de Avis 4.5/5

Javier Parejas - 22/07/2019 Comentarios confirmados ALL

La reserva y el check in fueron rápidos y cómodos. La habitación era espaciosa y con todo detalle, muy satisfecho. Disfrutamos de la piscina y el spa. Muy buena ubicación.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

Buen servicio y buena ubicación

Nota de clientes de Avis 4.0/5

Chengzu En solitario - 15/07/2019 Comentarios confirmados ALL

Fue muy buena la experiencia en el swissotel en shanghai. La ubicación no puede ser mejor. Elegiría si volviera

Dear Mr. L., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

encantada

Nota de clientes de Avis 5.0/5

Cristina Negocios - 17/06/2019 Comentarios confirmados ALL

la estancia en el hotel fue perfecta. La habitacion esta muy bien, no le falta de nada. La unica pega que encuentro siempre que visito este hotel es la larga cola que hay para efectuar el check in y el check out. Normalmente unas 10 personas delante.

Dear Miss. B., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager
Nota de clientes de Avis 4.5/5

M. Negocios - 27/05/2019 Comentarios confirmados ALL

Bien buen desayuno y una muy buena habitación

Dear Mr. M., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

Excelente

Nota de clientes de Avis 5.0/5

Anónimo Negocios - 03/11/2018 Comentarios confirmados ALL

Limpieza excelente, bufete muy variado con buena cocina, servicio bien gente atenta

Dear Mr. Juan, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

Como en casa

Nota de clientes de Avis 5.0/5

Fernando H. C. Negocios - 02/11/2018 Comentarios confirmados ALL

Muy buena

Dear Mr. Hong C., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

positiva

Nota de clientes de Avis 4.5/5

Diego Y. Negocios - 17/10/2018 Comentarios confirmados ALL

luego de un viaje largo llegue a un hotel muy comodo

Dear Mr. y. Jimenez, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophia Song Guest Experience Manager

Viaje de Negocios en Shanghai

Nota de clientes de Avis 4.5/5

Reneé B. Negocios - 08/02/2018 Comentarios confirmados ALL

LA experiencia fue muy buena, estábamos muy conformes con todos los servicios entregados por el Hotel. Las piezas con muy buena calefacción ya que viajamos en invierno y no tuvimos problemas con el frio. Todas las instalaciones de buena calidad y la locación es precisa y muy amable, Toda la gente en el Hotel muy amable y dispuesta a ayudar.

Dear Reneé B.， We very much appreciate your comments regarding your stay at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. We are pleased to read that you enjoyed good service, hotel facilities of high quality, location with everything that you need. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rena Fu Guest Experience Manager Swissôtel Grand Shanghai 1 Yuyuan Road, Jing'an District | Shanghai | China Tel: +8… | Fax: +8… www.swissotel.com/shanghai

Fantastico

Nota de clientes de Avis 4.5/5

Carmen Familias - 06/01/2018 Comentarios confirmados ALL

Muy buena,

Dear Maria Del Carmen G., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessie Yin

Hotel viejo y mal servicio

Nota de clientes de Avis 2.0/5

Maximo Negocios - 27/10/2017 Comentarios confirmados ALL

El hotel le falta renovación y el servicio de front desk deja mucho que desear. Largas colas para cambiar dinero y hasta me han hecho bajar dos veces por pago de la habitacion

Dear Maximo R., Thank you for taking your time to complete a survey following your recent stay at Swissôtel Grand Shanghai. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion. Please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. And also I really appreciate if you can share more information with me for your check-out experience. We hope to have the opportunity of warmly welcome you again to Swissôtel Grand Shanghai. If I can be of any assistance to you in the meantime, please do not hesitate to contact me. Warmest Regards, Rena Fu Guest Experience Manager Swissôtel Grand Shanghai 1 Yuyuan Road, Jing'an District | Shanghai | China Tel: +8… | Fax: +8… www.swissotel.com/shanghai

muy satisfactoriaa

Nota de clientes de Avis 4.5/5

Javier Negocios - 20/10/2017 Comentarios confirmados ALL

agradable como siempre, excelente servicio, excelente calidad de las habitaciones

Dear Luis Javier B., We are thrilled to receive your review and thank you for taking your valuable time to share with us such a detailed feedback. It's our great honor that you chose us for your recent stay and your compliments on our service, room amenities, location etc will encourage us to keep up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Rena Fu Guest Experience Manager Swissôtel Grand Shanghai 1 Yuyuan Road, Jing'an District | Shanghai | China Tel: +8… | Fax: +8… E-mail: re… www.swissotel.com/shanghai

Muy buena

Nota de clientes de Avis 4.5/5

Anónimo Negocios - 17/05/2017 Comentarios confirmados ALL

El hotel es excelente en todos los sentidos: ambiente, ubicación, limpieza, profesionalidad del personal etc.

Nota de clientes de Avis 4.5/5

Anónimo Negocios - 04/04/2017 Comentarios confirmados ALL

Swissotel siempre tiene un alto sentido de atención al cliente y servicio impecable.

Nota de clientes de Avis 3.0/5

Anónimo Negocios - 29/03/2017 Comentarios confirmados ALL

Correcta, pero la habitación estaba bastante estropeada. Somos clientes habituales y siempre nos hacen un "upgrade", pero realmente no lo ví por ningún lado. Habitación pequeña, armario roto (se encendía la luz todo el rato). Sólo funcionaba un enchufe en la habitación. En fín, corriente para el nivel del hotel.

Nota de clientes de Avis 5.0/5

Anónimo Negocios - 02/02/2017 Comentarios confirmados ALL

Como siempre que nos hemos hospedado, servicio e instalaciones, perfecto

Nota de clientes de Avis 4.5/5

Anónimo Parejas - 11/01/2017 Comentarios confirmados ALL

Muy bien, comodo limpio y centrico. ES la tercera vez que repetimos.

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