Swissôtel Lima 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 98 件のレビュー

Swissôtel Lima - Image 1
Swissôtel Lima - Image 2
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Swissôtel Lima - Image 4
Av Santo Toribio 173, -Via Central 150 Centro, Empresarial Real San Isidro, 15073 LIMA, Peru

説明

ホテルのその他の情報

  • Labeled ALLSAFE

  • Five-star hotel offering warm, Swiss-inspired hospitality

  • Secure location within a gated business complex.

  • Heated indoor and outdoor pool

  • Convention Center with 12 spacious meeting rooms located on one level.

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ホテル所在地

Swissôtel Lima

Av Santo Toribio 173, -Via Central 150 Centro, Empresarial Real San Isidro
15073 LIMA
Peru

GPS:-12.0975784, -77.0382759

電話番号
ファックス +51 4214422

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  98 件のレビュー

トリップアドバイザーの評価  4.5/5  1,701 件のレビュー

2024エクセレンス認証

Safety, comfort and quality

トリップアドバイザーの評価 5.0/5

Magda S トリップアドバイザー認証口コミ

The hotel is located in a very safe and beautiful neighborhood. Breakfast has many delicious options. The beds are an unforgettable experience as they are so comfortable. All the employees are very kind and helpful. Excellent place to stay alone or with family.

Dear MagaS1053. We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great stay and even greater staff- Thanks Renzo

トリップアドバイザーの評価 5.0/5

Monica S トリップアドバイザー認証口コミ

Fantastic stay at Swissotel, Lima. Food was wonderful. The staff- so nice. Special thank you to Renzo who made sure my stay was good and made sure to take care of me when he saw me going the wrong way outside. He came and rescued me from getting lost!

Dear Vacationes 444681 - We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Why you should stay in the Swissotel in Lima, Peru.

トリップアドバイザーの評価 5.0/5

LovelyLaurel トリップアドバイザー認証口コミ

I had never stayed at a Swissotel before but will definitely do so in the future. The hotel is beautiful and has great amenities, including wonderful food, but I wanted to write this review due to their exemplary service to their guests. While on a walking tour in Lima I fell and hurt my hand. Upon returning to the hotel we asked if they could send up some ice as it had swollen. They asked if I needed a doctor and we said we would let them know. They decided to call for medical assistance and within 30 minutes a doctor and nurse showed up at our door. And this was on a Sunday! The hotel provided a translator so I could communicate with the doctor. I received the very best care possible and was happy the hotel had been proactive. When we inquired as to how to pay for the medical services, the hotel told us there was no bill to pay. This was a service they provide for their guests. We have traveled all around the world and have never been treated so well. Obviously Swissotel will be our choice in future travels when available. Thank you Swissotel for your kindness and unmatched care that you gave to us.

Dear Laurel, We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great hotel and location but rooms need a facelift

トリップアドバイザーの評価 4.0/5

Clevlander Couples - トリップアドバイザー認証口コミ

The hotel is located in an outstanding place in the city. Easy walking to several business places and restaurants. The attention from the staff is wonderful and the lobby area is great. The breakfast is well prepared with some options available à la cart. Unfortunately, the rooms require an uplift since they are tired and dated. However, the rooms are large and the bathrooms are very well equipped and spacious. The staff takes tremendous care to make sure that your room is clean with nice sheets and towels and if anything is missing in your room, they quickly bring whatever you need. But I hope that the administration Invests in updating the rooms and the furniture which clearly do not reflect the status of this hotel to the city of Lima.

We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

Stay away from this hotel

トリップアドバイザーの評価 1.0/5

Viviana M ビジネス - トリップアドバイザー認証口コミ

Terrible customer service plus they don’t offer gym, sauna or other amenities on the weekends. Way better options in the area so please look for somewhere options as this is not a reliable hotel and I will never stay here again and I will go somewhere else. I didn’t like the experience at atoll

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 106 件のレビュー 9.2/10 ロケーション
  • 173 件のレビュー 8.7/10 客室
  • 404 件のレビュー 9.2/10 サービス
  • 6 件のレビュー 9.5/10 インターネット
  • 111 件のレビュー 8.7/10 設備
  • 100 件のレビュー 8.9/10 朝食
  • 76 件のレビュー 9.2/10 快適さ
  • 57 件のレビュー 9.1/10 プール

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