Manto Hotel Lima - MGallery Collection 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 422 件のレビュー

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Calle Los Libertadores 490, 15073 Lima, ペルー

説明

ホテルのその他の情報

  • Gourmet Peruvian cuisine: Local, creative dishes with a terrace and a signature bar.

  • Peaceful urban retreat: A calm hotel in the city, ideal for rest, surrounded by green spaces.

  • Curated cultural experiences: Personalized recommendations to Lima's cultural landmarks.

  • Steps from parks, golf, restaurants, and cultural destinations

  • Unique boutique design: Inspired by Lima's colonial feminine legacy

当ホテルの客室

ホテル所在地

Manto Hotel Lima - MGallery Collection

Calle Los Libertadores 490
15073 Lima
ペルー

GPS:-12.1027198, -77.0377295

電話番号

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

SAYA TERRACE & BISTRO

The restaurant's culinary offering blends the charm of a classic bistro with the local flavors of San Isidro, all within a casual yet elegant atmosphere. The menu features a variety of Peruvian dishes perfect for sharing and enjoying good company.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  422 件のレビュー

トリップアドバイザーの評価  4.9/5  333 件のレビュー

2025エクセレンス認証

Good moments

トリップアドバイザーの評価 5.0/5

Roam25376675187 トリップアドバイザー認証口コミ

Manto Hotel Lima is small, cosy and counts with a great team. Since our first moment at the hotel me and my husband were treated with care and consideration. We were struggling, for instance, with the Internet access. Without asking for help, we were helped. A special thanks for Bráulio and Shirley.

Dear Roam, Thank you for choosing Manto Mgallery for your stay! We are happy yo hear that you've enjoyed your time with us. One of our principal misions is to ensure that our guest feel confortable and well cared fot the staff and I see that is being fulfilled. Please, do not hesitate to contact with us when you visit Lima in a next time. Sincerely, Miguel Noriega - Front Office Manager

Thoughtful urban stay

トリップアドバイザーの評価 5.0/5

authio トリップアドバイザー認証口コミ

Marcos is an excellent manager who thinks about the most challenging moments: arrival and departure. Arrival was pleasant with him asking about details of the trip and offering amenities to enhance the trip. At departure, everything was ready as promised to ensure a smooth departure. The rooms are modern, elegant, and very clean.

Dear authio, Thank you for choosing Manto Hotel Lima MGallery for your stay. We were delighted to had you with us. We would also want to thank you about the recognition to Marcos. We are proud to have him with us because of the excellent service he provide to our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Noriega - Front Office Manager

Muchas Gracias a todos por esta maravillosa estancia

トリップアドバイザーの評価 5.0/5

Adventure17229720225 トリップアドバイザー認証口コミ

Thank you so very much for your personalized and heartfelt welcome to your hotel. Special Thank you to Braulio, Shirley, Maria Pia and Marcos.

Dear Guest, From the entire staff at Manto MGallery, thank you so much for taking the time to share your review! We are glad to know that you enjoyed your stay and the excellent service from all our staff, special mention to Shirley, Braulio, Maria Pía and Marcos from Reception. Our commitment is that you will want to come back, which is why we will be delighted to have you visit us again in the near future. Best regards, Xiomara Núñez Frontoffice Manager

A short stay, wish it was longer

トリップアドバイザーの評価 4.0/5

ArnabSam トリップアドバイザー認証口コミ

While planning our time at Lima, we decided on just a night here. Although an Mgallery Collection, being an older property in a rather uninteresting location made us initially hesitant. Its reviews were neither that detailed nor highlighted anything special. I was glad to be proven wrong. As an Accor Platinum, I was hoping for an upgrade. However, many hotels in this part of the world do not seem to have a habit of responding to guest emails. In this case, I got a response about 3 days later from Xiomara Nuñez, the Front Office Manager. I had emailed the listed GM. She just mentioned an upgrade and a possibility of an early check-in. We arrived early from the Pullman at Miraflores after a rather average stay there. As our Uber dropped us at the front porch there was no one in view to help us with our luggage. So we hauled them inside all by ourselves where we found Shirley at the check-in desk. She was definitely not expecting us early, but offered to try and upgrade us to a suite later in the day. As there was no lounge we enquired about the breakfast which we were initially told to be not complimentary. On reminding of our Platinum status, eventually she confirmed breakfast after discussing with her supervisor. The top-floor room initially allotted was a standard one with a view of the street below. We met Christian, the rooms division manager who actually promised to upgrade us to the "best room of the hotel" once its guests checked out. As we had a full day of activities planned we left our luggage in the first room. Once we returned late in the evening we directly went to our upgraded room: the Executive Suite #701. We were pleasantly surprised to see this old-school hardwood floor suite, which would be perhaps referred to a junior suite today. It still had all the amenities. On entrance there was a mini kitchen with a built-in hotplate, a microwave, a chimney, a basin and the minibar which had an illy espresso machine and the supplies. The living area had a 3-seat sofa and a longish stool with a coffee table in between. Next, near the window there was a round dining table with two chairs. There was a partition between the living area and the bedroom which had the suite's only television that could be swivelled to either side. The bed was an extra large king which was very comfortable. The wooden headboard and the end tables were integrated which continued to the ceiling. There was also a glass-topped working desk with a reasonable chair. A small passage with wardrobes along its entire length led to the bathroom. This was an old-style three fixture bathroom that had a combination shower and tub. The tub may have a jacuzzi but we couldn't test it. Welcome amenities were a plated desert, some other goodies and a hand written card from the front desk. Because of our early check-out next morning we only had a few hours in our suite. So we initially planned for a room-service dinner. But once our welcome drink was delivered to our room we decided to do the dinner at the Saya restaurant from where the drink came. It was easily one of the best Pisco sours during our entire trip and definitely the best in a hotel. Both the service and food at Saya were very good. We started with the papas nativas huancaina, then had their signature ceviche and finished with the crispy (concolón) rice with seafood. Everything tasted excellent, especially their interpretation of the ceviche and each dish was very nicely presented. Their breakfast was another elaborate affair which even had a made-to-order a-la-carte menu. I ordered their version of chicharron which took a while to come but was a very good cut of tasty pork rind. I now wish we had a day more to explore more of their breakfast menu. The check-out was quick. In short, food and service-wise Manto easily beats some of the newer, more well-known hotels around. Now if only we had this information beforehand or at least had a good initial connect with the management.

Dear Mr. ArnabSam, On behalf of Manto MGallery staff members, thank you for sharing your experience with us! We feel very happy to read that your first visit to our hotel fulfilled your expectations. Thank you for highlight our delicious pisco sour and gastronomic proposal served at our Saya Restaurant and the service provided by all our team members. At the same time, we really appreciate you took the time to relate your experience since moment one and give us the opportunity to review our flaws. Definitely that was not the first impression we wanted for our guests, be sure that we are going to make improvements in our pre arrival connections and different touch points you kindly had mentioned. Our commitment is your return and will be more than happy to have you back on your next visit to Lima. Thank you for your understanding and preference! Best Regards, Xiomara Nunez Front Office Manager

Very good customer service and accommodations

トリップアドバイザーの評価 5.0/5

Brian L トリップアドバイザー認証口コミ

Marcos and Shirley did an excellent job of making us feel at home and treated us with the utmost respect. Shirley was very instrumental in selecting and giving us directions to a local archeological site. Their professionalism and smiles were very appreciated. Job well done!

Dear Guest, From the entire staff at Manto MGallery, thank you so much for taking the time to share your review! We are glad to know that you enjoyed your stay and the excellent service from all our staff, special mention to Shirley from Reception. Our commitment is that you will want to come back, which is why we will be delighted to have you visit us again in the near future. Best regards, Xiomara Núñez Head of Reception

との提携 TripAdvisor

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